delivery paperless, and cashless service towards …...towards presence-less, paperless, and...
TRANSCRIPT
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iSPIRT – Indian Software Product Industry Round Table is a non-profit think tank formed by leading practitioners of the industry
to assist in the cause of building a healthy, globally-competitive and sustainable industry. Visit www.ispirt.in for more details.
Towards presence-less, paperless, and cashless service
delivery
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TCP / IP, Internet, SMTP (Email), GPS
Fundamental Technology Innovations, Govt. Funded, Publicly
Available
Payments Visa/Master, ApplePayEvolution of Payment Systems,
Security Frameworks, ...
Open APIs, Platforms Google MapsLarge Scale Infrastructure, Private
Companies,
Smart Phones Android, IOSTelecommunications & Computing
Technologies - Hardware Innovations
T E
C H
S
T A
C K
Layering of Innovation
Govt. Technology
eCommerce(Amazon)
Taxi(Uber)
Hotel(Airbnb)
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Layered Innovation
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Mass Flourishing!
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J A M - The Foundation of the India Stack
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Pradhan Mantri Jan Dhan YojanaBANKING FOR ALL
5Source: As on 25 Sep 2016, http://pmjdy.gov.in Nandan Nilekani, 2016
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1969 1980 1993 2001 2014 2015 2016
Ushering in a new ERA of DIFFERENTIATED
BANKING
+2149 Years, 14 New Banks
BANK NATIONALIZATION
New Banks
On TapBanking Licenses
+10
+2 +2
Accelerated by regulatory innovation
2nd Aug 2016
Nandan Nilekani, 2016
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1 Billion in 5½ Years
Source: Data from http://www.uidai.gov.in 7
950 M
600 M
300 M
100 M
50 M
1084 M
A Ubiquitous Digital Identity Infrastructure for a digital desh.
The Aadhaar system can
authenticate 100 M transactions per day, in real time!
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The rise of smartphones
Current sales
about 25M smartphones per quarter
Source: Ericsson Mobility Report 8
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The Evolution of the India Stack - Built on JAM
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2010 2011 2012 2013 2014 2015 2016
950 M
1005 M
190 M
Aadhaar
Mobile
JDY
2009
944 M
600 M
100 M
Source: Ericsson Mobility Report, PMJDY, Aadhaar Web Sites
AEPS
APB
Aadhaar Authentication
Aadhaar eKyc
eSign
UPI
Consent Architecture
Digilocker
1+ B
1+ B
250+ M
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Name DoB/Age Gender Address Mobile/Email
1234 5678 9012
UniqueLifetime
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AadhaarAuthentication
NO MORE PHYSICAL PRESENCE
Are you who you claim to be?Only a yes/no answer
Anytime anywhere11
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Aadhaare-KYC
NO MORE PHOTOCOPIES!
Access ONLY via authenticationNo more fake identities
No more paper
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eSign - eliminating wet signature
Application Service Provider (ASP)
1.Online request for Digital Signature
2. Request for PoA/PoI Data
4. Online Instant Digital Signature
Issued
3. PoA/PoI Through eKYC
eSign Service Providers (ESP)
UIDAI (for Aadhaar
eKYC)
Existing DSC non-scalable due to physical verification, paper process, and use of dongleseSign allows all Aadhaar holders to digitally sign anytime anywhere
Open API based, allowing applications to easily integrate
Residents needing to sign a
document
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Digital Locker - eliminating fake papers
Open API based
Ecosystem driven
Digitally protected
Source: https://digilocker.gov.in 14
Multi-provider Digital Locker
EcosystemIssuer Requestor
Users
Issues Documents Digitally
Accesses Documents Online
Approves Access
No Physical Papers No Fake Documents
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Validation & Assurance
Virtual Payment Address
Minimal Issuer/Acquirer Cost
Ubiquitous - Bank accounts
Easy Immediate Payments
Timely Notification
Unified Payment Interface
Push & Pull Payments
@Every one with a bank account can send money to any bank account in India!
Real-time postingFunds are not locked!
Immediate notifications of the payment made
Payments can be initiated by payer or payee.
Real-time validation of the account and balance
No need to disclose account information.Allows account portability, enhances privacy.
Smartphone replaces card and PoS machine!!
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● Structured consent artifact and log system
● User controlled data sharing, data flow, and data retention
● Separation of data and consent flows
● Consistent with current legal frameworks
Electronic consent architecture
Data Consumers (Banks,Credits Providers etc)
CONSENT MANAGER
Data Providers(Banks,Telco,Hospitals,etc)
Consent Flow Digitally signed consent artifact
Data FlowSecure data sharing
based on consent
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PRESENCE-LESS LAYER Aadhaar AuthenticationUnique digital biometric identity
with open access of nearly a Billion users
CONSENT LAYER Open Personal Data StoreProvides a modern privacy data
sharing framework
PAPERLESS LAYERAadhaar e-KYC,
E-sign, Digital LockerRapidly growing base of paperless systems with billions of artifacts
CASHLESS LAYER IMPS, AEPS, APB, and UPIGame changing electronic payment systems and transition to cashless
economy
COMMERCE(GSTn)
CREDIT(RBI)
INVESTMENTS(SEBI)
OTHERS
I N D
I A
S
T A
C K
SKILLS
JAM Jan Dhan, Aadhaar, Mobile
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Source: UIDAI, NPCI, TRAI Website, Conversations with NPCI, eMudhra, Deity officials
3 BnAuthentications of 500M unique ids
1.084 BnEnrolments In 6 years since launch
340 MneKYC in 3 years75 Mn unique ids
349 MnAPB Accounts Linked1.2 B Transactions worth 4.5 B USD in 3 years
>2.5 Mne-Sign in 15 months>0.8 Mn unique ids
2.9 MnDigilocker users & 15 months
4.8 MnUploaded Docs
2M+UPI VPA in Just under 2 Months
256 MnJan Dhan bank accounts
350 MnSmartphones
1060 MnPhone numbers
Jan Dhan Aadhaar Mobile
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Source: UIDAI Website, Conversations with NPCI, eMudhra, Deity officials
India Stack Ecosystem
25 ASA 293 AUAAadhaar Authentication
23 KSA 216 KUAAadhaar eKYC
4 eSign ESPs
1 Digital Locker Provider
830 Banks (APB)
127 Banks (AEPS)
28 Banks (UPI)
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Providing credit without friction
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No Credible Data
Servicing Cost
Sales Cost
In today’s model, Rajni can never get a loan!
Customers with the lowest
default rates have the
highest interest rates
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Need a loan
Sees loan
offers
Accepts best offer
Receives loan
Sells Goods
Repays loan
Agrees to share
data
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7 Key Steps For Rajni to get a small intra-day loan
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Consent Architecture
Credit marketplace
app
Credit market-
place
paperless contract
Transaction a/c & app
Payment app
Payment app
Need a loan
Sees loan
offers
Accepts best offer
Receives loan
Sells Goods
Repays loan
Agrees to share
data
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Each step requires a solution
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Need a loan
Sees loan
offers
Accepts best offer
Receives loan
Sells Goods
Repays loan
Agrees to share data
Consent Architecture
Credit marketplace
app
Credit market-
place
paperless contract
Transaction a/c & app
Payment app
Payment app
Aadhaar/eKYC
digilocker
API for loan
offers
eSign Digilocker
UPI
authorization
api
UPI
UPI
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Each solution is enabled by the India Stack
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India Stack as Digital Infrastructure
Regulatory Policy
Market Making Policy via Challenge Grants
100s of Experiments - Low barriers to entry - Level playing field - Aligned to national issues - Rapid success/failure cycle
A robust
foundation to
enable innovative
solutions to
India’s hard
problems
Innovative Solutions to India’s Hard Problems - Commercially Viable - Far reaching consumer impact - Reinforces experimentation
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Thank You