2013 COMMUNITY UPDATE REPORT Delta Fire & Emergency Services Mission Statement • Message from Mayor • Message from Fire Chief • Organizational Chart • Administrative Team • Statistics • Fire Prevention • Operations • Training • Emergency Services • Professionalism Recognized • Honour Guard • Community Involvement • Budget • Charitable Society • Personnel Achievements • Future Considerations • 2014 Calendar • Fire Hall Service Areas

IN THE INSTANCE OF FIRE:

1. Pull the Alarm

2. Evacuate

3. Always Call 9-1-1

BE ALARMED

BE PREPARED

Working Smoke Alarms

Save Lives

PROTECT YOURSELF DURING

AN EARTHQUAKE

KEEARTHQUAKE

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Table of Contents

Table of Contents ............................................................................................................ 2

Vision and Mission Statement ......................................................................................... 3

VISION ....................................................................................................................................................... 3

MISSION STATEMENT................................................................................................................................ 3

CORE VALUES ............................................................................................................................................ 3

BUSINESS OBJECTIVES ............................................................................................................................... 3

Message from the Mayor ................................................................................................. 4

Message from the Fire Chief ........................................................................................... 5

50th Anniversary Year ...................................................................................................... 6

Administrative Team ........................................................................................................ 8

2011-2013 Statistics ........................................................................................................ 9

Fire Protective Services and Public Education .............................................................. 11

Operations and Apparatus ............................................................................................ 13

Emergency Management Division ................................................................................. 18

Community Involvement ................................................................................................ 21

Personnel Achievements ............................................................................................... 22

2013 Fire Department Budget Analysis ......................................................................... 23

Future Considerations ................................................................................................... 25

2014 Calendar ............................................................................................................... 26

Fire Hall Service Areas / Contact Information ............................................................... 27

Hall 1 - Ladner 4645 Harvest Drive Delta, B.C. V4K 4J5 604-946-7755 ................................. 27

Hall 3 - North Delta 11375 84 Avenue Delta, B.C. V4C 2L9 604-595-2730 ........................... 27

Hall 4 - East Delta 9341 Ladner Trunk Road Delta, B.C. V4K 3N3 604-596-0828 ................ 27

Hall 5 - Sunshine Hills 11720 64 Avenue Delta, B.C. V4E 1C8 604-590-3212 ...................... 27

Hall 6 - Annacis Island 1429 Lindsay Place Delta, B.C. V3M 6V1 604-540-0783 ................. 27

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Vision and Mission Statement

A dynamic fire service, always responsive to community needs, delivered by well trained personnel with broad roles and skills.

Delta Fire and Emergency Services responds to the needs and goals of the Delta community to preserve and protect life, property, and the environment.

We provide fire fighting and rescue services; attend motor vehicle accidents, dangerous goods incidents, medical emergencies; and promote fire prevention and emergency preparedness.

We pride ourselves in providing timely and professional services to the community.

Quick response with compassion and professionalism Public safety and community self-reliance Positive, supportive, and safe work environment Courage to innovate Continuous improvement of community services Quality leadership with vision, honesty, integrity, and open communication

Ensure timely and effective fire and emergency incident response according to the National Fire Protection Association and industry standards

Prepare the community for fire prevention and self-reliance in disasters Develop community and business partnerships Ongoing promotion of a positive and progressive work environment, and collaborative

relationships between management and staff Efficient use of resources

VISION

MISSION STATEMENT

CORE VALUES

BUSINESS OBJECTIVES

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Message from the Mayor

The Delta Fire & Emergency Services 2013 Community Update Report provides a summary of the Department’s operations, statistics, projects, initiatives and achievements that occurred throughout the year. 2013 was an extraordinary year for our Fire Department, as we celebrated their 50th anniversary with an old fashioned celebration at Ladner’s historic Harris Barn!

As Mayor, I am proud of the ongoing investments made by Delta Council to support public safety. In the last few years, we have invested in our Fire Department’s emergency equipment and progressive training programs, to ensure our crews have the most up-to-date protocols, methods and equipment to protect our great municipality.

Delta Fire & Emergency Services continues to work closely on emergency preparedness and response, conducting both internal and inter-agency emergency table top exercises. Collaboration is vital to ensuring a well-coordinated response and in developing the best solutions and practices for responding to an emergency or disaster. It is important that residents and businesses take the time necessary to adequately plan and get prepared for an emergency. I encourage you to register for one of our Neighbourhood Emergency Preparedness Seminars that are offered throughout the year. These seminars teach you how to be prepared and respond safely and effectively in an emergency.

I am proud of Delta Fire and Emergency Services – from their excellence in response times and service to their pursuit of education, training and exercises – all these qualities make Delta Fire Department truly one of the best!

Lois E. Jackson

Mayor

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Message from the Fire Chief

I am pleased to present the 3rd annual Delta Fire & Emergency Services Community Update Report for the year ending December 31, 2013. This report presents an overview of the activities and accomplishments of the Fire Department, along with information regarding the services our crews provide to the vibrant community of Delta.

We celebrated our 50th anniversary as a career Fire Department this year, proudly serving the citizens and businesses of Delta. Included in this edition is a special anniversary section outlining the celebrations

that took place to commemorate the Department’s 50th milestone.

Delta Fire & Emergency Services continues to meet the needs of our evolving and dynamic municipality. Geographically, Delta is the largest municipality in the Lower Mainland, with a major port, ferry terminal, rail lines, two major industrial parks, and an airport located in our community, it is essential that our firefighters are highly trained, equipped and ready for any type of emergency – the protection of our citizens is priority number one.

Our crews responded to 5,894 calls for service in 2013 – a slight increase from 2012. As Fire Chief, I am proud to say our members, working out of Delta’s seven fire halls, continue to provide superior first responder medical aid, firefighting and rescue services to the community. Delta firefighters continued their training in Emergency Medical Response to ensure citizens receive the best pre-hospital care possible.

Public education and fire code inspections remain important preventative measures to keep residents, businesses and visitors in our community safe. As part of our ongoing external communications, we encourage the public to prepare and test emergency escape plans and engage in earthquake preparedness both at home and in the workplace.

With the support of our Mayor, Councillors, Chief Administrative Officer, and municipal Departments, Delta Fire & Emergency Services proudly continues to be a leader in the provision of high quality fire services to the municipality of Delta.

Dan Copeland Fire Chief

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50th

Anniversary Year

• Community Celebration held in Ladner’s Historic Harris Barn, June 14, 2013

• Department’s history captured in DVD

• Challenge Coins issued to members to commemorate year

• Old Fire Truck from 1950’s was donated back to the Department

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Organizational Chart

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Administrative Team

Fire Chief Dan Copeland

Deputy Chief, Operations/Communications Ken Sim

Deputy Chief, Protective Services /Buildings Robin Cullen

Deputy Chief, Emergency Corporate Measures Michel Latendresse

Deputy Chief, Administration/Training Paul Scholfield

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2011-2013 Statistics

Type of Incident 2011 2012 2013

Alarm Activated/No Fire 604 579 561

Explosion 3 5 9

Fire 407 418 389

Hazardous Materials 65 75 70

Medical 3009 3173 3249

Motor Vehicle Incidents 720 741 715

Public Service 578 578 557

Response – Cancelled * 127 165 189

Response – Unfounded * 104 142 139

Specialized Transportation

7 7 7

Technical Rescue 1 7 3

Total Events 5,625 5,836 5,894

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Major Incidents in 2013

Date Event

June Dangerous Goods Incident at

Terminal Systems Inc., Delta Port

July Electrical Grid Fire in Ladner

October New Westminster Fire (Mutual Aid)

November Electrical Fire, Sundial,

Tsawwassen

1305

1338 2000

674

97

326

152

INCIDENTS BY FIREHALL AREA - 2013

Ladner

Tsawwassen

North Delta (Hall 3)

North Delta (Hall 5)

East Delta

Annacis

Tilbury

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Fire Protective Services and Public Education

In 2013, through the hard work of our Fire Prevention

Officers and Suppression Crews, the following was

achieved:

Property inspections: 1,237

Fire Investigations: 25

Fire Prevention Projects:

o Identified high risk properties requiring clean-

up

o Worked in cooperation with Community

Planning & Development to ensure new

projects (e.g. Delsom Estates, South Fraser

Perimeter Road, and Tsawwassen Springs)

met fire all safety requirements

Tsawwassen First Nation Service Agreement:

Provided emergency response and enforcement of

Delta Fire Regulation Bylaw No. 5855, 2001.

Public Education: It continues to be a high priority to educate and update citizens on the importance of fire safety. Our public education is achieved

through Fire Prevention Week, Open Houses (held in September), Burn Awareness Week,

newspaper advertisements,

FireSmart manuals, visits to community events, schools and seniors’ facilities, and via the Corporation’s Facebook and Twitter pages.

Fire Safety House: This popular educational tool

received a complete renovation in 2013.

FIRE PREVENTION ACTIVITIES

Investigations

Business Licence Inspections

Fire Code Inspections

Final Building Inspections

Lockboxes

High Hazard Firework Permits

Film Permits

Tank Removal Permits

Trauma Pup Program

Fire Safety Plans

Agricultural Land Clearing Burn

Permits

Training and Presentations to

Suppression Crews

School Program

Fire Chief for a Day

Fire Prevention Week Activities

Open Houses

Daily Telephone

inquiries/complaints

Occupancy Permits

Maintenance, Coordination and

Staffing of Fire Safety House

File Searches/Comfort Letters

Fire Extinguisher Training

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Facilities:The Department continued to

address and complete minor/major repairs to all

facilities to ensure they remain structurally sound.

Open Houses & Chief for a Day: As part of our Fire Prevention Week activities our

2013 Fire Department Open Houses were held

again in September, Fire & Safety Week was held

in October. The Chief for a Day event was also

part of 1Fire Prevention Week and proved popular

as ever. Thank you to everyone who came out to

support these events and to the crews for their

efforts in support of Fire Prevention Week.

1 Fire Prevention week was established to commemorate the Great Chicago Fire in 1871 and is the

longest running public health and safety observance on record.

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Operations and Apparatus

Delta Fire & Emergency Services continued its

high standard of maintenance and life cycling on

all emergency vehicles and equipment based on

the National Fire Protection Agency

recommendations. The Operations Department

worked on numerous projects and updated

procedures as required.

Key 2013 achievements included:

Delivery and servicing of a 105’ Aerial Ladder Truck and a 5 ton Wildland Rapid Response Truck. All personnel were trained on them before being placed into service.

Implemented communications system for all Fire Halls to facilitate conference calling and training.

Purchased smart phones that will be installed on all apparatus for communications and fire investigations.

Purchased and received two complete Scott air packs, masks and ten bottles.

Implemented 2013 Operation Plan to have dedicated Fire Halls.

Continued life cycling of turn-out gear replacing 18 sets and 10 new recruit sets.

Continued life cycling for all suppression equipment and gear.

Purchased and received new hose (life cycle program).

Electric Hydraulic Extrication Tool put into service on Wildland Truck.

Updated multiple Operational Guidelines.

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Emergency Fire Fighting Apparatus Inventory

Truck # Description Year of

Vehicle

Pumping Capacity

Hall #1

7072 Engine 1 2006 1,750

7064 Tower 1 2001 1,750

7052 Tanker 1 1997 1,750

7031 Air Truck 1989

7078 Command Van 2007

Hall #2

7070 Engine 2 2004 1,750

7095 Wildland 2 2013 750

Hall #3

7073 Engine 3 2006 1,750

7090 Tower 3 2009 1,750

7048 Engine – Spare 1994 1,750

7062 H/A Truck 2001

7069 H/A Trailer 2004

Hall #4

7044 Spare Engine 1992 1,500

7084 Wildland UTV 2008

7085 Wildland UTV 2008

7056 UTV Trailer 2007

7076 UTV Trailer 2007

7071 Wildland Protection 2005

Hall #5

7068 Air Trailer 2003

7089 Engine 5 2009 1,750

7049 Spare Engine 1995 1,750

Hall #6

7096 Ladder 6 2013 1,750

7036 Fire Safety House 1990

Hall #7

7094 Engine 7 2011 1,750

7086 Hazmat 7 2009

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1 Tanker 1 Hazardous Materials Unit

2 UTVs 1 Wildland Quick Response

Unit

8 Fire Engines 3 Ladder Trucks

1 Technical Rescue Unit 1 Mobile Air Supply Unit

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Training Division

Training is an integral part of any fire department’s responsibility and we work hard to ensure that we deliver the best possible professional service to our municipality. The amount of time spent training is reflected upon how well our crews have performed when needed. The commitment of our Instructors and Officers working together with our Training Office ensures we are as prepared as possible.

First Responder: All instructors stepped up to help the training department with the following:

First Responder Program and protocols. Two new instructors enrolled in Emergency

Care Instructional Courses. Ongoing training at this time on new protocols

using the Automated External Defibrillator on infants and children.

Three year rotation in place to re-certify firefighters on a yearly basis.

Five Team Instructors completed Emergency Childbirth training.

Ten New recruits recertified.

Suppression: Training Scenarios/Exercises practised at Boundary Bay Airport and Fortis LNG Plant on Annacis Island.

Haz/Mat: We continue to maintain a high level of service and train on a weekly basis.

A protocol for characterizing and identifying

unknown products as well as a series of training videos was developed

All halls were part of a decontamination and hazmat truck awareness in July.

Chlorine Rail Car Dome ordered to further advance in-house training.

Large scale practices during August, spring and fall training weeks.

Technical Rescue: Instructors have been committed to delivering ongoing training weekly to our crews.

New equipment purchased. Ten new recruits trained this year.

Air Technician Training:

Personnel are trained to take on responsibility

of maintaining and upgrading the self contained breathing apparatus.

All air techs and equipment moved to Hall 5. Storage and repair area developed

Emergency Vehicle Operators: Our Emergency Vehicle Operators program has been an ongoing success. Instructors are well organized and are qualifying firefighters on a regular basis.

Wildland: Instructors taught the course standard in Wildland fire operations for structural firefighters.

95% of department is re-certified. The month of April has been designated as

Wildland Month. Twelve new recruits trained.

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Tours & Cross Training: The Training Office continues to arrange orientation and familiarization training for a number of larger occupied residences and businesses. Crews have attended various apartments, senior care facilities, ferry terminal, marinas, LNG plant and watershed tours for their familiarization and fire pre planning.

New recruit training: Ten new firefighters have been successful in our hiring process and were well received by our crews and Officers. Our hiring process with the crews delivering training sessions and the evaluation of potential candidates has proven to be instrumental in ensuring that we hire the best candidates available. Rapid Intervention Team training: Training has been ongoing throughout the year. Training Blocks: The Spring and Fall training blocks were successful in bringing personnel together to receive group training.

The Spring & Fall training blocks were for our

Battalion Chiefs and Acting Battalion Chiefs to review “Strategies & Tactics, Safety Officer function, High Rise Lectures and Status Boards.” The Fall training block was the same training being delivered to our next level of Senior Acting Officers.

Fire Officer 1 and 2 programs: provide our Officers the appropriate training to fulfil our needs.

Training Office has organized and delivered

another Delta Promotional Workshop to nine new Acting Officers.

Acting Officers received in-house fireworks consulting training. The training house was incorporated into some of the instructional techniques that were delivered. The program will be evaluated constantly to determine whether the program objectives meet our department needs.

Six members were enrolled in the Fire Officer 2 course in 2014.

Post Incident Review Procedure: The Training Office facilitated reviews, with attending personnel, on a number of calls throughout the year. The information garnered from these reviews has assisted the Training Office in deciphering what has worked well and areas where there is room for improvement.

Thank you once again, to all our Instructors in the various disciplines for another year of commitment and dedication to this important area of research and preparation. We look forward to working together in 2014 to enhance all our disciplines to ensure the continued delivery of high quality service to our citizens.

Training Exercise

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Emergency Management Division

In fulfilling its mandate, the Emergency Management

Division (EMD) delivered the following distinct lines of

business, which encompassed a wide variety of

programs and services:

Awareness, Education, and Training

EMD promoted awareness and facilitated public and

staff education and training throughout 2013. Training

included programs such as the British Columbia

Response Management System and the Incident

Command System. These programs were

supplemented by Emergency Operations Centre

training for emergency response personnel and

emergency preparedness education for the public. EMD

also coordinated applications for advanced emergency

management training through Emergency Management

BC and the Justice Institute of British Columbia.

Emergency Management and Support Services

EMD supports the management of any large scale

emergency or disaster and coordinates the activities

and operations of municipal first responders and service

providers, including any multi-disciplinary and multi-

jurisdictional response. EMD also facilitates joint

contingency planning with other municipal departments,

the private sector, and the civilian population.

Comprehensive Planning

EMD continues to focus on providing assistance and

support for municipal departments in the development

of business continuity and emergency plans. The

Business Continuity Plan identifies essential services,

critical infrastructure, and the information management

and technology required to ensure that essential

municipal services will remain available in the case of

an emergency.

http://embc.gov.bc.ca/em/hazard_preparedness/26_Weeks_2007.pdf

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Professionalism Recognized

Each year the Department recognizes officers and civilians on

a local, provincial, and national level. In 2013, 83 individuals

were recognized in a variety of categories for service to the

community.

Federal Awards

30 Year Canadian Exemplary – 2

20 Year Canadian Exemplary – 1

Provincial Awards

35 Year Provincial Long Service – 1

25 Year Provincial Long Service – 2

Local Assistant to the Fire Commissioner - 2

Department Awards

Retirement plaque – 8

Firefighters recognized for completing one year probation – 6

Promotions recognized – 19

Instructors in various disciplines recognized – 42

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Honour Guard

Mission Statement

The Delta Fire & Emergency Services Honour

Guard was founded to serve as a ceremonial

guard representing the fire service and act as a

visual reminder of the dedicated service and

tradition of today’s firefighter.

The Honour Guard represents the Delta

Firefighters Association and Delta Fire &

Emergency Services as ambassadors at parades,

ceremonial functions, funerals, and other special

events.

The Honour Guard and its members strive to

represent the highest standards of integrity,

professionalism, and dedication to duty.

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Community

Involvement

COMMUNITY BASED PARTNERSHIPS:

Municipal Integrated Emergency

Response Team

Tsawwassen First Nation Fire

Protection

Justice Institute of BC

Delta Police Department

Community Groups (Rotary,

Kinsman)

Delta School District

Delta Community Living Society

BC Rail

BC Ferries

SFPR

BCAS

Camp Ignite 2013

COMMUNITY EVENTS:

Fire Prevention Week

o Open Houses

o Chief for a Day

Rotary Youth Club Awards

Delta Firefighters Charitable

Society

o Terry Fox Run

o Annual Boot Drive

Take Kids to Work Day

911 Memorial Parade

Community Parade Days

Sports Events

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Personnel Achievements

World Police & Fire Games

The World Police & Fire Games were

held in Belfast, Ireland (August 1-10,

2013). Delta Fire & Emergency

Services representatives brought home

two medals. Rob Cullen won silver in

the SAA01 – Laser Standard Fleet

Sailing category and Shawn Cropley

won Bronze in Golf.

World Scott Firefighter Combat

Challenge -Men in Black bring

home Team Title

Congratulations to the Delta Fire &

Emergency Services Men in Black

team who brought home Team Title

after competing in the National Scott

FireFit Championships in Las Vegas,

NV on October 22-27, 2013.

Other notable achievements

included Mark Millward, who placed

first in the over-50 category and

participated in the over- 50 Canadian

Relay Team, which also placed first.

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2013 Fire Department Budget Analysis

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Delta Firefighters Charitable Society

Delta Firefighters do more than just fight fires; they are committed to serving our community both at work through fire department services, and in their off-duty time through numerous charitable organizations and local initiatives.

2013 HIGHLIGHTS

Harvest Fest - The 2013 Harvest Fest took place on Saturday, September 14th at Greystone Stables. With the support of our sponsors, donors and attendees, this inaugural event raised $57,948 towards our charitable works within the community.

Annual Boot Drive - September 20th and 21st once again saw our Charitable Society’s Annual Boot Drive collect money for local causes, charities and initiatives. The 2013 Boot Drive raised $29,342. The Delta Firefighters Charitable Boot Drive is the single most important fundraiser conducted annually. Money raised from this drive is donated to numerous local charities around Delta.

Deltassist Christmas Programs - The Delta Firefighters Charitable Society was pleased to commit financially to this great cause with a donation of $5,000 to help the 2013 Toy Depot, supplying funds for food hampers. We were also on hand to help with setup, collect toys, and food, as well as make deliveries

Boundary Bay Airshow - The 2013 Boundary Bay Airshow was another great event for the community of Delta. We would like to thank the Corporation of Delta for allowing us to once again raise $4,100 towards local charities with our barbecue.

Delta Meals on Wheels - The Delta Charitable Society donated $2,500 to Meals on Wheels in 2013. Five days a week, Meals on Wheels Society volunteer drivers deliver a hot, mid-day meal prepared by the Care Centre’s kitchen to many clients in Tsawwassen & Ladner.

Movember - Delta Firefighters were on board with the Movember fundraiser in support of programs focusing on testicular and prostate cancer. Our members grew mustaches and raised funds, 100% of which are donated to Movember Canada. Generous support helped raise $1,325.

Tour de Delta - Once again the Delta Firefighters Charitable Society was on hand at the Tour de Delta festivities in North Delta and, with generous donations of food supplies, barbecued meals as a fundraiser for their charitable works.

Other donations also made included: Hannah’s Heroes; BC Guide Dogs Services;

Burns Bog and many more.

For more information you may visit

Delta Firefighters Charitable Society at www.deltafirefighters.com

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Future Considerations Delta Fire & Emergency Services works to meet the developing needs of the community. The

Department continues to plan, develop, and implement strategies to manage the following

current and future issues:

Enhanced Firefighter Training (Fire Suppression, Medical Response, Rescue, Haz/Mat,)

Relocation of Fire Hall #4 Training

Centre. Engage the services of an

architect to develop design concept

Fire Protection Building Pre-Plans

Fire Apparatus Replacement Program

Boundary Bay Airport development

South Fraser Perimeter Road Emergency

Access and Egress

Tsawwassen First Nation Development

Increased Housing Density and Six

Storey Wood Frame Buildings

Emergency Preparedness Education and

Training

Enhanced Emergency Medical Training

Annual Testing of Breathing Air &

Equipment

Annual Pump Testing and Maintenance

of Fire Apparatus

Annual Government Inspection of Fire

Apparatus

Annual Testing of Fire Hose and Ladders

Fire Hall Maintenance and Repair Program

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2014 Calendar

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Fire Hall Service Areas / Contact Information

Hall 1 - Ladner 4645 Harvest Drive Delta, B.C. V4K 4J5

604-946-7755

Hall 2 - Tsawwassen 5416 12 Avenue

Delta, B.C. V4M 4J5 604-943-2113

Hall 3 - North Delta 11375 84 Avenue

Delta, B.C. V4C 2L9 604-595-2730

Hall 4 - East Delta 9341 Ladner Trunk Road

Delta, B.C. V4K 3N3 604-596-0828

Hall 5 - Sunshine Hills 11720 64 Avenue

Delta, B.C. V4E 1C8 604-590-3212

Hall 6 - Annacis Island 1429 Lindsay Place Delta, B.C. V3M 6V1

604-540-0783

Hall 7 - Tilbury 7430 Vantage Way

Delta, B.C. V4G 1H1 604-940-9421