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Page 2: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Evaluation & Feedback Overview61 Answered the SurveyExpectations Met (59)

Expectations Exceeded (1)

Clear Presentation (60)Useful Material (60)

Page 3: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

MSFEs Already Know…Professional Etiquette - Conduct (11)Almost Everything (9) Business Attire (9)Nothing (8)Company Research (5), but (1) did not know the importancePre-Arrival Preparation (4)Interview Process (3)Eye Contact (2)

Page 4: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

MSFEs Already Know…Grooming (1) but (1) asked ‘What is grooming?’Introduction (1)Types of Interviews (1)Preparation Time (1)Behavior Questions (1)Handshake (1)Everything (1)A little bit (1)A third (1)

Page 5: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

MSFEs Learned…Pre-Work/Research (15)Interview Process (14)POEDiC Structure (8)Conduct (6)Interview Skills (4)What to (not) say & ask (4)Types of interviews (4)Something about classmates (4)Importance of the Three Questions (3)Cultural Differences (US vs. other countries) (2)How did they get my resume? (2)

Page 6: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

MSFEs Learned…Stand up for phone interviews (1)How to introduce myself (1)Professional Portfolio (1)Reading Job Descriptions (1)Questions for Interviewers (1)Business Cards (1)“Many things about the interview…” (1)Dynamic & Productive (1)What is a brain teaser (1)Importance of networking (1)

Page 7: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Workshop HighsGetting to Know You Interview Exercise (26)Energy, Enthusiasm, Dynamic (15)POEDiC Model (10)Jokes/Stories/Anecdotes/Examples (10)The Three Important Questions (6)

Page 8: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Workshop Lows

Length (19)Messed up my schedule (1)Hungry (1)Didn’t mind length (2)

Finish the Presentation (10)Room Temperature (5)

Page 9: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

MSFE Resume Workshop

Presented By

Ms. Jenny S. Mak

FRIDAY, JULY 13, 2007

Page 10: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

AgendaUnderstand the purpose of a resumeLearn the US resume formatDevelop resume style Build skills to critique a resumeRecognize a good resume

Page 11: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

What is a Resume?Universally Accepted Professional DocumentYOU on a piece of paperMarketing DocumentDocument with a Purpose

Obtain a JobApplications to School, Fellowships, Associations

Summarizes your education, experience, and skills

Short, concrete, results-oriented phrases

Page 12: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Resume StyleOne (1) page documentEach section clearly outlinedFont Style: Times New Roman, Arial, Tahoma, etc. What’s your style?Font Size: Dependent on Style, generally not less than size 10Margins: No less than 0.5” on each sideConsistencyMS WORD vs. PDF

Page 13: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Resume FormatPersonal Contact Information

Name, Address, Phone Number, Email, WebpageEducation

Relevant Coursework (NO COURSE NUMBERS)Honors, Scholarships, Fellowships, etc.

Professional/Research ExperienceChronological vs. Summarized

SkillsForeign Language, Computer, Certifications, etc.

Interests & ActivitiesOther Information

Memberships, affiliations, licensure, accreditations

Page 14: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Resume Best PracticesNo SurprisesProofread – not just spell/grammar check!Format & Style:

Attractive & Professional LayoutCatch the Reader’s Attention in 15 SecondsClarity, Consistency, Organization & EnthusiasmSmart use of paper real-estateResume in a Table

Page 15: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Resume Best Practices (cont’d)Header

Legible NameOne Address: Where to mail correspondence?One Email, Phone, Website

ObjectiveNo “I want to have a career in financial services…”

EducationExplain the courses (no course numbers)Summarize projectsPerformance indicator (honors, awards, etc.)

Page 16: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Resume Best Practices (cont’d)Education & Experiences

Tailor the Resume to the Job or Purpose: Multiple VersionsHonesty and IntegrityQuantify your skills – “Organized a network event for 1000 people …”Highlight AccomplishmentsWord (verb) choice – ACTIONSuccinct, attractive, easy to read, interestingAvoid gaps in dates

Page 17: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Resume Best Practices (cont’d)Activities

Describe transferable skillsLeadership

SkillsLanguageComputingFinanceOther (i.e. certifications, equipment…)

InterestsSelect interesting ones

Page 18: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

DO NOT Include…Personal Information (too personal)

Age, citizenship, marital status, number of children…Repetitious use of words

“Responsible for…”“Duties include…”

Your GPA if less than 3.0Use of First Person (I, Me, Us, We…)Long NarrationList of References or “References Available Upon Request”JPEGs, TIFFs, Animation

Page 19: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Resume Walk-Through: Please refer to Sample

Resumes

Page 20: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

MSFE Resume PortfolioContains all MSFE resumesDistributed to employers, alumni, professionals, etc.Published and refreshed electronicallyEmployers EXPECT the resume portfolio by mid-September

Page 21: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Action ItemsMake revisions – proofread Get it reviewed by a career counselor, peers, colleagues, classmates…Review and reflect on your resume

Will it land you the interview?

Resume Portfolio 2007 DeadlineFRIDAY, AUGUST 24, 2006MS Word (US Version) only

Page 22: Department of Industrial Engineering and Operations Researchieor.columbia.edu/files/seasdepts/industrial-engineering-operations... · Resume Best Practices (cont’d) Education &

Remember…

Resumes are NOT static.You are never DONE with your resume.It is a living document recording your

experiences and education.