designing electronic commerce environments on trust

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Systèmes d'Information et Management Volume 8 | Issue 3 Article 4 2003 Designing Electronic Commerce Environments on Trust-Building Principles Peggy Papadopoulou University of Athens, Greece, [email protected] Panagiotis Kanellis University of Athens, Greece, [email protected] Drakoulis Martakos University of Athens, Greece, [email protected] Follow this and additional works at: hp://aisel.aisnet.org/sim is material is brought to you by the Journals at AIS Electronic Library (AISeL). It has been accepted for inclusion in Systèmes d'Information et Management by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact [email protected]. Recommended Citation Papadopoulou, Peggy; Kanellis, Panagiotis; and Martakos, Drakoulis (2003) "Designing Electronic Commerce Environments on Trust-Building Principles," Systèmes d'Information et Management: Vol. 8 : Iss. 3 , Article 4. Available at: hp://aisel.aisnet.org/sim/vol8/iss3/4

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Page 1: Designing Electronic Commerce Environments on Trust

Systèmes d'Information et Management

Volume 8 | Issue 3 Article 4

2003

Designing Electronic Commerce Environments onTrust-Building PrinciplesPeggy PapadopoulouUniversity of Athens, Greece, [email protected]

Panagiotis KanellisUniversity of Athens, Greece, [email protected]

Drakoulis MartakosUniversity of Athens, Greece, [email protected]

Follow this and additional works at: http://aisel.aisnet.org/sim

This material is brought to you by the Journals at AIS Electronic Library (AISeL). It has been accepted for inclusion in Systèmes d'Information etManagement by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact [email protected].

Recommended CitationPapadopoulou, Peggy; Kanellis, Panagiotis; and Martakos, Drakoulis (2003) "Designing Electronic Commerce Environments onTrust-Building Principles," Systèmes d'Information et Management: Vol. 8 : Iss. 3 , Article 4.Available at: http://aisel.aisnet.org/sim/vol8/iss3/4

Page 2: Designing Electronic Commerce Environments on Trust

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Designing Electronic Commerce Environments on Trust-Building ...PAPADOPOULOU, Peggy;KANELLIS, Panagiotis;MARTAKOS, DrakoulisSystèmes d'Information et Management; Sep 2003; 8, 3; ABI/INFORM Completepg. 55

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Papadopoulou et al.: Designing Electronic Commerce Environments on Trust-Building Prin

Published by AIS Electronic Library (AISeL), 2003

Page 3: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.2

Systèmes d'Information et Management, Vol. 8 [2003], Iss. 3, Art. 4

http://aisel.aisnet.org/sim/vol8/iss3/4

Page 4: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.3

Papadopoulou et al.: Designing Electronic Commerce Environments on Trust-Building Prin

Published by AIS Electronic Library (AISeL), 2003

Page 5: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.4

Systèmes d'Information et Management, Vol. 8 [2003], Iss. 3, Art. 4

http://aisel.aisnet.org/sim/vol8/iss3/4

Page 6: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.5

Papadopoulou et al.: Designing Electronic Commerce Environments on Trust-Building Prin

Published by AIS Electronic Library (AISeL), 2003

Page 7: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.6

Systèmes d'Information et Management, Vol. 8 [2003], Iss. 3, Art. 4

http://aisel.aisnet.org/sim/vol8/iss3/4

Page 8: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.7

Papadopoulou et al.: Designing Electronic Commerce Environments on Trust-Building Prin

Published by AIS Electronic Library (AISeL), 2003

Page 9: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.8

Systèmes d'Information et Management, Vol. 8 [2003], Iss. 3, Art. 4

http://aisel.aisnet.org/sim/vol8/iss3/4

Page 10: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.9

Papadopoulou et al.: Designing Electronic Commerce Environments on Trust-Building Prin

Published by AIS Electronic Library (AISeL), 2003

Page 11: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.10

Systèmes d'Information et Management, Vol. 8 [2003], Iss. 3, Art. 4

http://aisel.aisnet.org/sim/vol8/iss3/4

Page 12: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.11

Papadopoulou et al.: Designing Electronic Commerce Environments on Trust-Building Prin

Published by AIS Electronic Library (AISeL), 2003

Page 13: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.12

Systèmes d'Information et Management, Vol. 8 [2003], Iss. 3, Art. 4

http://aisel.aisnet.org/sim/vol8/iss3/4

Page 14: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.13

Papadopoulou et al.: Designing Electronic Commerce Environments on Trust-Building Prin

Published by AIS Electronic Library (AISeL), 2003

Page 15: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.14

Systèmes d'Information et Management, Vol. 8 [2003], Iss. 3, Art. 4

http://aisel.aisnet.org/sim/vol8/iss3/4

Page 16: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.15

Papadopoulou et al.: Designing Electronic Commerce Environments on Trust-Building Prin

Published by AIS Electronic Library (AISeL), 2003

Page 17: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.16

Systèmes d'Information et Management, Vol. 8 [2003], Iss. 3, Art. 4

http://aisel.aisnet.org/sim/vol8/iss3/4

Page 18: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.17

Papadopoulou et al.: Designing Electronic Commerce Environments on Trust-Building Prin

Published by AIS Electronic Library (AISeL), 2003

Page 19: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.18

Systèmes d'Information et Management, Vol. 8 [2003], Iss. 3, Art. 4

http://aisel.aisnet.org/sim/vol8/iss3/4

Page 20: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.19

Papadopoulou et al.: Designing Electronic Commerce Environments on Trust-Building Prin

Published by AIS Electronic Library (AISeL), 2003

Page 21: Designing Electronic Commerce Environments on Trust

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.20

Systèmes d'Information et Management, Vol. 8 [2003], Iss. 3, Art. 4

http://aisel.aisnet.org/sim/vol8/iss3/4