determinants of food label use among supermarket shoppers: a singaporean perspective

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Research Article Determinants of Food Label Use among Supermarket Shoppers: A Singaporean Perspective Santosh Vijaykumar, PhD 1 ; May O. Lwin, PhD 1 ; Jiang Chao, MCS 2 ; Cyndy Au, MMC 2 ABSTRACT Objective: Examining factors influencing food label use among Singapore’s supermarket shoppers using the Theory of Planned Behavior. Design: A point-of-purchase survey among general shoppers in 2 supermarkets. Setting: Singapore, a country whose population is exposed to a wide range of food labeling formats because of the import-dependent nature of the food industry. Participants: A total of 200 shoppers (Chinese [75.5%], Malays [8.5%], and Indians [7.0%]) participated in the survey. Main Outcome Measures: Independent variables composed of attitudes and subjective norms (both 5-point Likert); perceived behavioral control and diet-health concern (both 5-point semantic differential); and knowledge (18-item index). Dependent variables were intention to use food labels (5-point differential scale) and actual use of food labels (19-item index). Analysis: Data were analyzed using descriptive statistics, mean analysis, and multivariate linear regression. Results: Low levels of knowledge and health literacy were found. Attitudes, subjective norms, and be- havioral control differed significantly by age and ethnicity. Subjective norms and diet-health concern were significant predictors of intention to use food labels. Conclusions and Implications: Lack of knowledge but positive attitudes toward food labels make Singapore’s consumers vulnerable to misusing or being misled by food label information. Demographic differences demonstrate the need to develop targeted educational interventions and enhance awareness of and ability to use food labels. Key Words: food label, Asia, behavior, Theory of Planned Behavior (J Nutr Educ Behav. 2013;45:204-212.) INTRODUCTION In the past 2 decades, countries in the Asia-Pacic region, especially Singa- pore, have experienced considerable economic growth. 1 However, an in- crease in per capita income has led to a greater desire for convenience, willingness to experiment, and less time for home preparation of meals. Thus, dietary behaviors have shifted toward an increased consumption of processed and packaged food. 2 Con- currently, the region has experienced a rise in lifestyle-related and/or diet- and weight-related chronic health conditions such as obesity and diabe- tes, among others. 3-5 As the public health community attempts to devise effective educational strategies to address this situation, food labels have emerged as legitimate candidates. Some researchers suggest that food labels inuence diet and health outcomes by shaping food- related attitudes and choices, 6-8 whereas others view this relationship as uncertain. 9,10 In a world in which people grapple with busy lifestyles and reduced atten- tion spans, food labels help marketers to quickly share information, commu- nicate a product's healthfulness, and generate consumer condence in a product's quality. 11 Food labels bridge the health information gap between producers and consumers and are de- signed to aid in consumers' dietary choices. 12,13 In Europe, researchers found surprising consistency in consumers' interest in nutritional information and obtaining this information from food labels. 14 In the United States (US), 15 a vast majority of shoppers reported using nutrition la- bels ‘‘sometimes’’ or ‘‘always,’’ while in New Zealand, 16 label use among shop- pers was found to be moderate to high. In contrast, controversies sur- rounding misleading information and claims have adversely affected consumer attitudes toward food la- bels. 17 Researchers now nd that con- sumers' actual use of food labels might be lower than their reported use. 18,19 As a result, there is a growing lack of trust in, and skepticism about, food labels among the public. 20 These conicting trends challenge nutrition educators and public health authorities who encourage the public to use food labels as a means to make 1 Center of Social Media Innovations for Communities, Nanyang Technological University, Singapore 2 Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore Address for correspondence: Santosh Vijaykumar, PhD, Center of Social Media Innovations for Communities, HSS #06-15, 14 Nanyang Dr, Singapore 637332. Phone: (þ65) 81838657; E-mail: [email protected] Ó2013 SOCIETY FOR NUTRITION EDUCATION AND BEHAVIOR http://dx.doi.org/10.1016/j.jneb.2012.09.001 204 Journal of Nutrition Education and Behavior Volume 45, Number 3, 2013

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Page 1: Determinants of Food Label Use among Supermarket Shoppers: A Singaporean Perspective

Research ArticleDeterminants of Food Label Use among SupermarketShoppers: A Singaporean PerspectiveSantosh Vijaykumar, PhD1; May O. Lwin, PhD1; Jiang Chao, MCS2; Cyndy Au, MMC2

1Center ofSingapore2Wee KimUniversityAddress forfor CommE-mail: san�2013 SOhttp://dx.d

204

ABSTRACT

Objective: Examining factors influencing food label use among Singapore’s supermarket shoppers usingthe Theory of Planned Behavior.Design: A point-of-purchase survey among general shoppers in 2 supermarkets.Setting: Singapore, a country whose population is exposed to a wide range of food labeling formatsbecause of the import-dependent nature of the food industry.Participants: A total of 200 shoppers (Chinese [75.5%], Malays [8.5%], and Indians [7.0%]) participatedin the survey.Main Outcome Measures: Independent variables composed of attitudes and subjective norms (both5-point Likert); perceived behavioral control and diet-health concern (both 5-point semantic differential);and knowledge (18-item index). Dependent variables were intention to use food labels (5-point differentialscale) and actual use of food labels (19-item index).Analysis: Data were analyzed using descriptive statistics, mean analysis, and multivariate linearregression.Results: Low levels of knowledge and health literacy were found. Attitudes, subjective norms, and be-havioral control differed significantly by age and ethnicity. Subjective norms and diet-health concernwere significant predictors of intention to use food labels.Conclusions and Implications: Lack of knowledge but positive attitudes toward food labels makeSingapore’s consumers vulnerable to misusing or being misled by food label information. Demographicdifferences demonstrate the need to develop targeted educational interventions and enhance awarenessof and ability to use food labels.KeyWords: food label, Asia, behavior, Theory of PlannedBehavior (JNutr Educ Behav. 2013;45:204-212.)

INTRODUCTION

In the past 2 decades, countries in theAsia-Pacific region, especially Singa-pore, have experienced considerableeconomic growth.1 However, an in-crease in per capita income has ledto a greater desire for convenience,willingness to experiment, and lesstime for home preparation of meals.Thus, dietary behaviors have shiftedtoward an increased consumption ofprocessed and packaged food.2 Con-currently, the region has experienceda rise in lifestyle-related and/or diet-and weight-related chronic healthconditions such as obesity and diabe-

Social Media Innovations for Comm

Wee School of Communication, Singaporecorrespondence: Santosh Vijaykumaunities, HSS #06-15, 14 Nanyang [email protected] FOR NUTRITION EDUCoi.org/10.1016/j.jneb.2012.09.001

tes, among others.3-5 As the publichealth community attempts todevise effective educational strategiesto address this situation, foodlabels have emerged as legitimatecandidates. Some researchers suggestthat food labels influence diet andhealth outcomes by shaping food-related attitudes and choices,6-8

whereas others view this relationshipas uncertain.9,10

In a world in which people grapplewith busy lifestyles and reduced atten-tion spans, food labels help marketersto quickly share information, commu-nicate a product's healthfulness, andgenerate consumer confidence in

unities, Nanyang Technological University,

and Information, Nanyang Technological

r, PhD, Center of Social Media Innovations, Singapore 637332. Phone: (þ65) 81838657;

ATION AND BEHAVIOR

Journal of Nutrition Education and Beh

a product's quality.11 Food labels bridgethe health information gap betweenproducers and consumers and are de-signed to aid in consumers' dietarychoices.12,13 In Europe, researchersfound surprising consistency inconsumers' interest in nutritionalinformation and obtaining thisinformation from food labels.14 In theUnited States (US),15 a vast majority ofshoppers reported using nutrition la-bels ‘‘sometimes’’ or ‘‘always,’’ while inNew Zealand,16 label use among shop-pers was found to bemoderate to high.

In contrast, controversies sur-rounding misleading informationand claims have adversely affectedconsumer attitudes toward food la-bels.17 Researchers now find that con-sumers' actual use of food labels mightbe lower than their reported use.18,19

As a result, there is a growing lack oftrust in, and skepticism about, foodlabels among the public.20

These conflicting trends challengenutrition educators and public healthauthorities who encourage the publicto use food labels as a means to make

avior � Volume 45, Number 3, 2013

Page 2: Determinants of Food Label Use among Supermarket Shoppers: A Singaporean Perspective

Journal of Nutrition Education and Behavior � Volume 45, Number 3, 2013 Vijaykumar et al 205

food choices that align with their die-tary composition and health needs.In order to understand how food labelmarketing influences dietary choicesor health outcomes, it is important tobegin by identifying the factors thatinfluence the use of food labels. Thisresearch set out to examine whetherpsychosocial factors related to foodlabel use differ by demographicsegments and theoretical drivers ofintention to use food labels. Althoughresearchers in the West have conduct-ed some examinations of such is-sues,21-23 similar inquiries in the East,particularly Singapore, are scant.

The Singaporean Food LabelingContext

Singapore, an island city-state that ishome to approximately 5million peo-ple, represents a microcosm of Asia,with a dominant blend of Chinese,Malays, and Indians. However, thecountry's rapid economic prosperityforeshadows the lack of local agricul-tural produce, which leads to foodconsumption being dependent on im-ported food. This pattern exposes Sin-gapore's consumers to packaged foodthat arrives from different continentswith a range of food labeling formats.

Current Singapore food regulationsrequire all pre-packaged food productsfor sale in Singapore to be labeledaccording to specified local require-ments.24 General labeling require-ments include product name,ingredient list, allergen labeling,quantity, drained weight, name ofthe country of origin, as well as thename and address of manufacturer,packer, or local vendor. All these itemsmust be printed in English, in lettersnot less than 1.5 mm in height. Thefood labeling regulations also permitthe use of a nutrition informationpanel—which has been shown to in-fluence consumers' assessments ofpackaged food25—to enable the list-ing of energy and nutrients containedin the food. All food for sale in Singa-pore, including products that areimported into the country, must belabeled according to this format.With regard to front-of-package label-ing that intends to serve as an indica-tor of the product's healthiness,international systems such as Guid-ance Daily Amount and traffic lights26

are eschewed in Singapore. Instead,food products are allowed to carrythe Health Promotion Board (HPB)Healthier Choice Symbol.27

Singapore's consumers also en-counter logos/seals besides theHealthier Choice Symbol—a practicegenerally not allowed. Notwithstand-ing this general prohibition, somespecific logos or seals issued by au-thorities recognized by the regulatoryagency are permitted. Some examplesinclude logos of the Singapore HeartFoundation,28 Superbrands,29 and ha-lal (commonly meat products) certifi-cations.30 Such third-party seals arepotentially extrinsic cues to consumerchoices, as early studies have shownthat consumers tend to attributemore meaning to seals than is true.31

Determinants of Food Label Use

According to Drichoutis and col-leagues,21 food label use is influencedby factors at various levels, rangingfrom demographic to attitudinal andproduct related. Scientific evidence re-mains inconclusive toward influence ofdemographic factors on food label use.Although some studies have reportedthat food label use decreases withage,22,32 other studies have demons-trated the reverse.33,34 Furthermore,individuals with higher education aremore likely to read nutrition labels andperuse ingredient lists, as opposed tothose with lower education, who tendto read only the former.35,36

Prior nutritional knowledge can in-crease food label use by enhancing itsperceived benefits21 or by increasingmotivation to seek more health infor-mation.37 A person's attitude shapesfood label use in concert with a rangeof different factors. For instance, con-sumers who perceive food labels as‘‘too hard to understand,’’ ‘‘too smallto read,’’ and an activity that ‘‘takestoo much time’’ are discouraged touse them.38 Recent reports haveidentified a lack of trust and growingskepticism about information dis-played in food labels20 and a low per-ception of importance of food labelinformation39 as possible barriers touse. Other research has found thathigher perceived benefits of food labeluse (in terms of its usefulness and abil-ity to facilitate food choices) can influ-ence greater use of food labels.40

Theoretical Framework

The theoretical framework that in-formed the present study was the The-ory of Planned Behavior (TPB).41

According to this theory, behavioralintention can be explained by (1) atti-tudes (beliefs about the likely conse-quences of behavior); (2) subjectivenorms (‘‘social pressure to perform ornot perform the behavior’’);41 and(3) perceived behavioral control(beliefs about internal and externalbarriers that may hinder the behaviorto be performed). This study extendedthe application of TPB in food labeluse research by focusing on 2 ele-ments that have been largely ignoredin previous studies: subjective normsand diet-health concern (DHC), a con-struct outside the original TPB model.

First, in previous research, pathwaysbetweensubjectivenormsanddiet- andhealth-related behaviors have beenshown to exist.42,43 Given that foodlabel use has been shown to influencesuch behaviors, it is important tounderstand the role of subjectivenorms in shaping the use of foodlabels. A simple illustration is that ofa woman using food labels becauseshe perceives that her husband wouldlike for her to be more healthconscious and lose weight. Then, foodlabel use is generally stimulated insettings such as supermarkets, whereconsumer behavior may be shaped bya process of negotiation with one'ssocial identity. For instance, a personmight use food labels to ‘‘come across’’as being a discerning consumer ora health-conscious one.

The second element pertains toDHC. In the past decade, researchershave noted how concerns aboutone's own health vis-�a-vis one's dietand feelings about linkages betweendiet and disease can potentially shapeuse of food labels.44 These findings aretested by exploring whether DHCadds to the predictive ability of TPBin explaining intention to use food la-bels. In sum, this study examined thedemographic and attitudinal driversof food label use among Singapore'ssupermarket shoppers. The intentwas to quantitatively investigate pub-lic awareness of, and attitudes toward,food labels among Singapore's super-market shoppers. Such an assessmenthelps to determine whether psychoso-cial factors related to food label use

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206 Vijaykumar et al Journal of Nutrition Education and Behavior � Volume 45, Number 3, 2013

varies according to gender, ethnicity,and age. In doing so, this study ad-dressed theoretical gaps by examiningthe relevance of the TPB and the ex-tent that DHC adds to the predictivepower of TPB.

METHODS

The study team conducted point-of-purchase surveys among shoppers in2 supermarkets in Singapore. Point-of-purchase survey is the preferredmethodology for food labelingstudies,45 as this strategy enables re-searchers to capture consumers' in-sights during their shoppingexperiences, thereby lowering thepossibility of overreporting of food la-bel use. Settings catering to differentsocioeconomic groups were chosen(National Trade Union Congress[NTUC], Fairprice Extra [discount gro-cery store], and NTUC Fairprice Finest[high-end grocery store]) to accountfor economic diversity in the study

Table 1. Singapore Shoppers’ KnowledgeLabel Information (n ¼ 199)

Knowledge of Food Label InformationWhich of the following calorie requirementsIf a food could be considered as a good soat least what percentage of that nutrient?

A natural claim means.One/some of the ingredients is/are naturAll the ingredients are natural.No additives have been added.No preservatives have been added.

Food with a natural or fresh claim is less prNatural or fresh claim on food products meNatural or fresh claim on food products memodified from its natural state.

Natural or fresh food is healthier than foodFoods with fresh or natural claim has lesseOrganic food is.Food free of artificial food additives.Food that is minimally processed.Food with fresh/natural claim.

Organic food tastes better than nonorganicOrganic food has longer shelf life.Organic food has more health-related beneOrganic food has less risk of being polluted

Health LiteracyBased on the nutrition information in ProduHow many grams of sugar are there in 2 seHow many grams of fat are there in 50% oHow many servings are there in this producIs this product high in fat?

sample.46 Data collection began afterobtaining necessary permissionsfrom store managers. Conveniencesampling was used to collect datafrom all respondents who agreed toparticipate, within a 1-week periodin March 2010. Two trained researchassistants solicited general shoppersto participate in the 15- to 20-minute survey and, when the shop-pers agreed to participate, describedthe study objective to them. Onlyparticipants aged 18 years or olderwith English proficiency were in-cluded. Shopping vouchers for 10 Sin-gapore dollars (US equivalent $8.00)were offered. Participants receiveda self-administered, 36-item, English-language questionnaire with colorpictures for easier understanding.Nanyang Technological University'sInstitutional Review Board had notbeen established when data were col-lected. However, the study team ob-tained approval from the HPB andfollowed international ethical proto-

about Food Labels, Food Claims, and Organic

is the % daily value based on?urce of a nutrient, the food should contain

al.

ocessed than food without such claims.ans that food has not been excessively extracans that the food has not been significantly

without such claims.r risk of being polluted than food without such

food.

fits than nonorganic food.than nonorganic food.

ct 1.rvings of this product?f this pack?t?

cols such as seeking subject consentand ensuring data confidentiality.

Before implementing the final sur-vey, the research team piloted thequestionnaire with 10 graduate stu-dents to test for comprehensibilityand length. Minor amendments weresubsequently made.

Measures

The knowledge index (Table 1) waspartially adapted from previous stud-ies and was composed of 4 informa-tional categories that frequentlyfeature in food labels: percent dailyvalue; percent nutrient composition;natural and/or fresh claims; and ‘‘or-ganic’’ food products. Health liter-acy45 was operationalized as anindividual's ability to understandand use information from the nutri-tion information panel.45 Attitudes,adapted from a previous study,45 re-flected beliefs about the usefulness,accuracy, and truthfulness of food

Food, and Their Ability to Interpret Food

% Incorrect % Correct78.5 21.575.5 24.5

41.5 58.548.5 51.559.5 40.558.5 41.584.0 15.5

ted. 76.0 23.079.5 19.5

80.5 18.5claims. 67.5 31.0

85.5 14.060.0 38.543.5 56.055.5 44.048.0 51.084.5 15.082.5 17.5

57.5 42.044.5 55.533.5 66.563.5 36.5

Page 4: Determinants of Food Label Use among Supermarket Shoppers: A Singaporean Perspective

Table 2. Sociodemographic Description and General Food Label Awareness ofSurvey Respondents (n ¼ 199)

Variable %SexMale 36.5Female 63.5

RaceChinese 75.5Malay 8.5Indian 7.0

Journal of Nutrition Education and Behavior � Volume 45, Number 3, 2013 Vijaykumar et al 207

labels. Subjective norm items wereparticipants' social or normative pres-sures, or relevant others' beliefs thathe or she should or should not usefood labels. Perceived behavioralcontrol was the perceived ease ofunderstanding different food labelelements. These variables were mea-sured on 5-point Likert scales. Itemspertaining to DHC reflected theperceived importance of healthfuleating.40 Intention to read/use foodlabels was adapted from a previousstudy andmeasured through a 5-pointsemantic differential scale.45 Overallfood label use was measured throughan index of respondents' use of 19different elements in food labels.

Caucasian 9.0Age, y10–19 16.020–29 32.530–39 22.040–49 18.5$ 50 11.0

EducationPrimary school/secondary school 35.0Junior college/polytechnic diploma/advanced diploma 27.0Bachelor or post-bachelor degree 37.5

Income, $# 1,000 18.61,001-3,000 25.13,001-5,000 16.65,001-7,000 8.0> 7,000 6.0Declined to answer 25.6

General awareness of food labelsHeard of traffic lightsa 17.5Heard of Guidance Daily Amount 24.0Heard of Health Promotion Board (or Healthier Choice symbol) 9.2

Heard of third-party sealsSingapore Heart Foundation 78.0Islamic Association 93.0Superbrands 74.0

Summary Scores of Key Variables(Maximum Score) Meanb (SD)

Medianc (25th–75thPercentiles)

Knowledge (18) – 5 (4–8)Attitude (5) 3.78 (0.72) –Subjective norms (5) 3.35 (0.75) –Perceived behavioral control (5) 3.70 (0.63) –Diet-health concern (5) – 4.09 (3.72–4.55)Intention to use food labels (5) 3.34 (0.79) –Food label use (19) – 13 (10–16)

aThe traffic lights system is used in the United Kingdom and indicates the levelsof sugars, fat, saturated fat, and salt. Red means high in content; Amber, me-dium in content; Green, low in content. Other countries may use a different inter-pretation (Red: Never consume; Amber: consume once in a while; Green:consume anytime). Generally, green indicates healthiest and red indicates leasthealthy; bNormally distributed; cNot normally distributed.

Analysis

Dataweremanuallyentered,managed,and analyzed with SPSS software (ver-sion 17, SPSS Inc, Chicago, IL, 2008).Factor analysis with Varimax rotationwas first performed on all survey ques-tions to identify factors and loadings ofindividual items, followed by reliabil-ity testing of constructs. Final itemsand reliability scores are available inthe Supplementary Data online.

The analytical approach was com-posed of 4 stages. In stage 1, normalityof distribution of key variables was as-sessed using P-P plots and skewness.Stage 2 used univariate statistics (sim-ple frequencies) to generate a profileof respondents and overall scores forvariables of interest. Knowledge scoreswere calculated as a summation ofcorrect responses. In stage 3, knowl-edge, TPB constructs, DHC, and foodlabel use were compared between de-mographic groups such as sex (inde-pendent t tests), age, and ethnicity(both age and ethnicity 1-wayANOVA). Tukey post hoc tests wereused to compare between groups.Stage 4 used multivariate linearregression to examine relationshipsbetween independent variables (TPBconstructs and DHC), and dependentvariables (intention to use food labelsand actual food label use). To ensureparsimony, independent variablesthat failed to meet statistical signifi-cance were excluded from the models.

None of the demographic variablesdemonstrated significant correlationswith intention to use or actual foodlabel use, and they were excluded.

Statistical significance for all testswas determined at the P < .05 level.A single case with several missingvalues was found and excluded fromanalysis.

RESULTSSample Description

Of the 199 shoppers who participatedin the present survey, 75.5% were

Page 5: Determinants of Food Label Use among Supermarket Shoppers: A Singaporean Perspective

Table 3. Factors Related to Food Label Use by Sex, Mean Score (SD)

Variable (Maximum Score) Male (n ¼ 73) Female (n ¼ 126)Knowledge (18) 6.81 (0.42) 5.50 (0.24)Attitude (5) 3.75 (0.61) 3.73 (0.62)Subjective norm (5) 3.38 (0.73) 3.33 (0.42)Perceived behavioral control (5) 3.68 (0.60) 3.71 (0.65)Diet-health concern (5)* 3.95 (0.75) 4.14 (0.56)Food label use (19) 13.21 (0.50) 12.75 (0.38)

*Statistically significant at P # .05.Note: Means comparison was carried out using independent t tests.

208 Vijaykumar et al Journal of Nutrition Education and Behavior � Volume 45, Number 3, 2013

Chinese, followed by 8.5% Malaysand 7.0% Indians, reflecting the coun-try's ethnic composition (Chinese:74.0%; Malays: 13.0%; Indians:9.2%).47 The majority of respondentswere female (63.5%). Most respon-dents (32.5%) were 20-29 years old,22.0% were 30-39 years old, and18.5% were 40-49 years old. Nearly38% of respondents had completeda bachelor's degree or higher.

Awareness of and Attitudestoward Food Labels

As expected, most respondents hadheard of neither the Guidance DailyAmount nor the traffic light labelingsystems. More than 90% of the re-spondents were aware of third-partyseals by the HPB. Overall scores ofkey variables suggested low knowl-edge (median ¼ 5) and positive atti-tudes toward food labels (mean ¼3.73, SD ¼ 0.61). Respondents per-ceived that people important tothem would like them to read food la-bels (mean ¼ 3.35, SD ¼ 0.75) and be-lieved that they are capable of using

Table 4. Age-based Differences in PsychoMean Score (SD)

Variable(Maximum Score) 10-19 (a; n ¼ 31)Knowledge (18) 6.06 (2.29)Attitude (5) 3.88 (0.57)Subjective norm (5) 3.24 (0.76)Behavioral control (5) 3.73 (0.76)Diet-health concern (5) 4.01 (0.74)Food label use (19) 11.68 (4.07)

Note: Statistical test: 1-way ANOVA with Pences: each age group has been assignedrows indicate a statistically significant dif

food labels (mean ¼ 3.70, SD ¼0.63). In addition, survey respondentsexpressed a high level of concernabout their diet (median ¼ 4.09),and many frequently used food labels(median ¼ 13; Table 2).

Knowledge of Nutrition andFood Label Information

Knowledge of calorie requirementsand nutrient content was low, andless than a quarter of the sample cor-rectly responded. Fewer than 25% ofrespondents correctly answered 4questions on natural and fresh claims,and fewer than half correctly re-sponded to 3 other questions in thiscategory. Fewer than 20% respon-dents correctly answered 3 questionson organic food. Based on food labelinformation that was provided, cor-rect calculations on sugar contentand fat content were performed by42.0% and 36.5% of the respondents,respectively. More respondents wereable to correctly calculate fat content(55.5%) and serving size (66.5%;Table 1).

social Factors Related to Food Label Use, an

20-29 (b; n ¼ 65) 30-39 (c; n ¼ 44) 40-5.98 (2.36) 6.11 (2.81)3.60d (0.62) 3.66d (0.60) 43.21d (0.75) 3.27d (0.63) 33.73 (0.58) 3.49 (0.57)4.09 (0.58) 4.04 (0.55)

13.75 (4.01) 11.61 (4.74)

< .05 and Tukey post-hoc for between-groa letter, eg, 10-19 year olds were assigned thference (at P # .05) with the respective age

Demographic Factors andAttitudes toward FoodLabel Use

The gender analysis shows minimaldifferences in psychosocial factorsamong male and female respondents.Female participants had a significantlyhigher level of DHC as opposed tomale respondents (t ¼ �2.18, P ¼.03; Table 3).

Comparisons by age showed signif-icant overall results in attitude, sub-jective norm, and food label use.Within these constructs, participantswho were 40-49 years old demon-strated significantly higher positiveattitudes (F ¼ 3.74, P ¼ .01) andperception of subjective norms(F ¼ 5.10, P ¼ .001) in comparison to20- to 29-year-old participants(P ¼ .01 and P < .001, respectively)and 30- to 39-year-old participants(subjective norms, P ¼ .01). No signif-icant between-group differences infood label use were detected (Table 4).

Analysis by ethnicity showed signif-icant overall differences across all psy-chosocial factors. Malays hadsignificantly higher positive attitudes(F ¼ 7.07, P < .001) toward food labelsas compared to Chinese (P< .001) andCaucasian (P¼ .01) respondents. Simi-larly, perceived subjective norms (F ¼3.99, P ¼ .01) related to food label usewere significantly higher amongMalays compared to Chinese (P ¼ .01)and Indian (P ¼ .02) respondents. Ma-lays also found food labels significantlyeasier to use (perceived behavioral con-trol; F¼ 3.53, P¼ .02) when comparedto Chinese respondents (P ¼ .02). In-dian respondents' diet-health concern(F¼ 4.10, P¼ .01) was highest among

d Actual Use of Food Labels,

49 (d; n ¼ 37) 50D (e; n ¼ 31) P5.35 (3.11) 6.63 (4.08) .64.02b,c (0.60) 3.64 (0.53) .01.82b,c (0.60) 3.39 (0.79) .003.78 (0.72) 3.84 (0.60) .144.28 (0.56) 3.98 (0.63) .29

13.91 (4.03) 13.14 (4.14) .02

up differences. Between-group differ-e letter a. Superscripted letters withingroup.

Page 6: Determinants of Food Label Use among Supermarket Shoppers: A Singaporean Perspective

Table 5. Ethnic Differences in Psychosocial Factors Related to Food Label Use, and Actual Use of Food Labels, Mean Score (SD)

Variable (Maximum Score) Chinese (a; n ¼ 149) Malay (b; n ¼ 17) Indian (c; n ¼ 14) Caucasian (d; n ¼ 18) PKnowledge (18) 6.06 (2.80) 5.18 (3.20) 5.43 (4.15) 6.50 (4.64) .55Attitude (5) 3.66b (0.60) 4.32a,d (0.65) 3.91 (0.51) 3.70b (0.50) .00Subjective norm (5) 3.32b (0.73) 3.92a,c (0.64) 3.16b (0.65) 3.35 (0.69) .01Behavioral control (5) 3.62b (0.63) 4.08a (0.67) 3.81 (0.42) 3.87 (0.61) .02Diet-health concern (5) 4.03c (0.59) 4.36 (0.49) 4.50a (0.51) 4.01 (0.73) .01Food label use (19) 12.87 (4.14) 14.58 (3.73) 12.42 (3.57) 12.11 (5.60) .33

Note: Statistical test: 1-way ANOVA with P< .05 and Tukey post-hoc for between-group differences. Between-group differ-ences: each ethnic group has been assigned a letter, eg, Chinese was assigned the letter a. Superscripted letters indicatea statistically significant difference (at P # .05) with the respective ethnic group.

Industry should be urgedto engage nutritionists toparticipate in productdevelopment and promoteconsumers’ food labelknowledge.

Journal of Nutrition Education and Behavior � Volume 45, Number 3, 2013 Vijaykumar et al 209

the 4 groups and significantlyhigher than that of Chinese respon-dents (P ¼ .02; Table 5).

Predicting Intention to UseFood Labels with TPB and DHC

The regression model with TPB con-structs alone explained 18% of thevariance of intention to use food la-bels (P < .001). Attitudes, subjectivenorms, and perceived behavioral con-trol made significant contributions tothis model, with b weights of .21, .20,and .14, respectively. Diet-healthconcern proved to be a significantadditional predictor (b ¼ .26) and sig-nificantly enhanced the predictiveability of the model to 24% (P <.001). Intention to use food labels(b ¼ .38), predicted 14% of the vari-ance in actual food label use (P <.001; Tables 6 and 7).

DISCUSSION

This study found high-food label useamong Singapore's shoppers, positive

Table 6. Theory of Planned Behavior CoPredictors of Intention to Use Fo

Predictors

Model 1R2 ¼ 0.18 (P < .0

Intercept SE b

Constant 0.92 0.40 .02Attitudes 0.27 0.10 .21Subjective norms 0.22 0.08 .20Behavioral control 0.18 0.09 .14Diet-health concern – – –

SE indicates standard error.Note: Significance at P < .05. Linear regr

attitudes and DHC, but low levels ofknowledge and health literacy.Most notable was the low level ofknowledge pertaining to nutritionalcontent, natural/fresh claims, and or-ganic food. Although scholars havepreviously highlighted a similar needto improve nutrition knowledge,48

the issue needs to be considered inconjunction with low health literacylevels and high use of food labels.Low knowledge of frequently used in-formational and marketing strategiesin food labels and incorrect interpreta-tion of numerical information pre-sented in food labels are issues thatexpose individuals to 2 potential vul-nerabilities. First, low nutritionalknowledge can potentially prevent in-dividuals from using food labels, asthey might be unable to understandits educational benefits. Then, miscal-culating numerical information infood labels (Table 2) could adverselyinfluence their dietary choices, andthereby health outcomes. This argu-ment is anchored on evidence aboutthe influence of food labels on diet-

nstructs and Diet-Health Concern asod Labels (n ¼ 199)

01)Model 2

R2 ¼ 0.24 (P < .001)

P Intercept SE b P– �0.24 0.48 – .62.01 0.19 0.10 .15 .05.01 0.24 0.08 .22 < .01.04 0.19 0.09 .15 .03– 0.34 0.09 .26 < .001

ession model was used.

related behavioral factors.7 As previ-ously shown, consumers prefer foodclaims for their succinct communica-tion and may care less about seekinghealth information beyond suchclaims.49

The conundrum highlighted bythese findings—high food label usebut limited health literacy skills—ex-tends to countries beyond Singapore.Indeed, a study among immigrants inthe former Soviet Union showed thatalthough 55% of respondents always/often used a food label, only 32%had good label-reading skills andstruggled with numerical informa-tion.50 The fact that food labels arean increasingly common source ofnutritional information,51 with demo-nstrated effects on dietary choicesdespite consumers' inadequate com-prehension of information containedtherein,52,53 is cause for concern.

Demographic Analysis

The gender-based analysis revealedsignificantly greater DHC among fe-males. A possible explanation forthis trend emerges from correlatedstudies in nutritional behavior,54

which suggest that women are lesssatisfied with their weight and aremore prone to exercise restraint in

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Tailoring programs thatfocus on basic nutritionprinciples and yieldhealthier eating behaviorsis needed to enhancenutrition knowledge.

210 Vijaykumar et al Journal of Nutrition Education and Behavior � Volume 45, Number 3, 2013

eating. Other research links thesetraits with issues such as body imageconsciousness55 and gender objectifi-cation.56

However, new contributions tounderstanding of food label use inthe East emerged from the demo-graphic analyses that help to identifynew audience segments for futurecommunication interventions. Forinstance, positive attitudes towardfood labels were found to be highestamong those who were 40-49 yearsold. This age segment could be an ef-fective link to reach both younger(adolescents, young adults) as wellas older (geriatric) populations fordisseminating health messages. Interms of ethnicity, positive attitudestoward food labels were found to behighest among Malaysian respon-dents. Nutrition educators couldlaunch their efforts by targeting Ma-lays and use members of this groupas catalysts to communicate withothers in their social networks. Otherresearchers have focused on explor-ing linkages between ethnicity andfood label use and examined ethnicdifferences in terms of ability to usespecific elements such as the nutri-tion information panel to find nota-ble differences.57 This study shednew light on this dimension by fo-cusing on ethnic differences in psy-chosocial factors related to use offood labels.

Involvement of multiplestakeholders public–

Theoretical Implications

The findings confirmed insights fromprevious research that demonstratethe significance of core TPB con-structs—attitudes, subjective norms,and behavioral control—in predictingbehavioral intention across a range ofhealth behaviors. In terms of relative

Table 7. Intention to Use Food labels as(n ¼ 199)

Predictor InterceptConstant 6.12Behavioral intention 2.03

SE indicates standard error.Note: Significance at P < .05. Linear regr

importance, however, behavioralcontrol (b ¼ .22) proved a strongerpredictor than attitudes (b ¼ .15) andsubjective norms (b ¼ .15). This find-ing is consistent with a study by Blan-chard and colleagues,58 in which theTPB was used to predict fruit andvegetable consumption (b ¼ .59 andb¼ .16 for behavioral control and atti-tudes, respectively). Attitudes couldbe stronger predictors of intention inother areas such as adoption ofplant-based diets.59 Subjective norms,as demonstrated by Zoellner and col-leagues,60 have traditionally provedto be weak predictors of intention,61

which could change when the behav-ior involves situations of a distinctlysocial nature such as a family meal(b ¼ .62).62 The fact that differentTPB constructs assume different levelsof importance based on the healthbehavior in question is known. Thisstudy demonstrates that expandingits application using constructsspecific to the problem in questionmight bolster the TPB's applicability.

In addition, it is important to rec-ognize the contribution of subjectivenorms and DHC in predicting inten-tion to use food labels. Food labeluse in public places such as super-markets involves a certain sociologi-cal dynamic that needs to beincreasingly considered by re-searchers in light of an increasinglyhealth- and image-conscious popu-

a Predictor of Total Food Label Use

Model 1R2 ¼ 0.14 (P < .001)

SE b P1.23 – < .0010.36 .38 < .001

ession model was used.

lace cognizant of weight loss andobesity issues.

The main limitation of this study isthat behavioral intention predictedonly 14% of the variance in actualuse of food labels. The unexplainedvariance indicated the presence ofmore factors acting on the data thatneed to be investigated in future re-search. The lowR2 could also be a func-tion of the cross-sectional design ofthis study. Scientists have previouslypointed out that an experimentalstudy with random subject assign-ments increases the predictivestrengthof intentions relative to a con-trol condition.61 The generalizabilityof findings from this study is limitedby a convenience sample, limited sam-ple size, and exclusion of non-English-speaking participants because of theEnglish-language questionnaire. Therepresentativeness of the samplingdis-tribution to the ethnic composition ofSingapore's population, and theproven efficiency of shop-interceptsurveys in food label research, partiallymitigate these limitations.

Practical Implications

It is important for practitioners to in-corporate demographic and culturalconsiderations into the design of edu-cational interventions. A deeper un-derstanding of the role of subjectivenorms in food label use can informnutrition education and counselingmodules by helping to identify thosesocial actors who could influence nor-mative beliefs among their clients andsubsequently using such actors to re-

private partnership inimplementing nutritioneducation programsfocusing on food label useis needed.

inforce educational messages. Futureresearch could expand the scale ofthe present study and further delveinto the new theoretical consider-ation of subjective norms highlightedhere. In addition, there is also a need

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Journal of Nutrition Education and Behavior � Volume 45, Number 3, 2013 Vijaykumar et al 211

to extend food labeling studies be-yond shoppers to end users of foodproducts, for example, children andadolescents. Interdisciplinary researchbetween communication researchersand nutrition educators could engen-der an integrative approach to furtherunderstand the links between food la-bel use and psychosocial factors thatshape dietary choices.

ACKNOWLEDGMENTS

The authors would like to thank Sin-gapore's HPB for supporting thisstudy. The authors are grateful to GeXiaomin for assistance with revisions,and to the research assistants for helpwith data collection. The authorsthank all the respondents for partici-pating in the study.

SUPPLEMENTARY DATA

Supplementary data associated withthis article can be found in the onlineversion at http://dx.doi.org/10.1016/j.jneb.2012.09.001.

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