developing a competitive cloud portfolio how when and where capgemini mark skilton cloudslam2012

May 30 201214.20-14.50pm Room BMark Skilton, Director, Strategy Office, Global Infrastructure ServicesTechnical Led, Global Government Cloud Portfolio, GPSCo-Chair, Cloud Computing Work Group, The Open GroupMember, ISO JC38 UK Mirror+44 7787 [email protected] Twitter @mskilton http://uk.linkedin.com/pub/mark-skilton/1/189/968

Developing a Competitive Cloud Portfolio - How, When and Where

http://cloudslam.org/

v2



| Infrastructure Services

AGENDA

Introduction• Capgemini and the Cloud

Establishing the right Vision for the Cloud Ecosystem• How to Identify the Business Portfolio Fit

• Where and when to accelerate transition to on demand Products and services

Capgemini Cloud Service Orchestrator• Framework

• Case studies

Cloudslam2012 Mark Skilton May 2012

2© 2012 Capgemini. All rights reserved.


Disruption and transformation dominatethe technology landscape

© 2012 Capgemini. All rights reserved.

Disruption Forces

2011 2015

41

Cloud Services

150

63%

18%19%

65%

28%

8%

40%

54%

11%

39%

CAGR‘15/’11

Public cloud SI Service provider cloud Client on-premise cloud

Source: Forrester, Everest

SI Service provider cloud

‘11%Total

CAGR‘15/’11

41% 49%

36% 51%

18% 69%

4% 32%

18% 54%

Dynamicapplications

services

DynamicBPO services

Dynamicinfrastructure

services

Total =$7.5bn

Cloud-based integration

Buyer preferences are moving to on-demand, pay-per-use & “as a

Service” models

Market

Development of disruptive industrialized low-unit cost

business models

Industry

Undifferentiated traditional OS services are increasingly

commoditized

Services

3



DeliversDelivers

The Cloud delivers increased agility and an accelerated speed to market


IT AgilityFinancial Transformation

New Business Models

Increased Speedto Market

Business Process Transformation

InvestmentOptimisation

Offered “as a service”

Scalable and Elastic

Accessible through

the networkPay Per Use Shared /

Multi-tenant

Service Integration / Service Orchestration

Private CloudTraditional IT

Public Cloud

RightCloud

Requires

Enables

4



Capgemini are pioneers in the Cloud space


Internally focussed on back office transactions. Strives for cost reduction Uses operational performance, standardization

to boost flexibility and agility. Seeks sharing/synergies as in ‘X’ aaS Driven by efficiency and effectiveness of IT

systems

Inside-OutThe evolution of IT systems

Customers

Suppliers

Partners

Social Website

Externally focussed on front office activity in the marketplace. Customer-centric, joined-up service Reduce time, cost and complexity. Pay-as-you-go Integrate with social and business network, improve customer

engagement to boost outcomes. Driven by the service and the business.

Outside-InThe revolution of business capabilities

Market

IT Application Secu

rity Bo

rderBack Office IT

Cost Reduction and Process Automation

Front Office ITMarket and Information

Value Producing

Web & Cloud Services

Innovation in business models

Inside-Out

Outside-In

From The Cloud: Time for Delivery. The Question is not “If”, but “How, Where & When”

Andy Mulholland, Capgemini, February 2012

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AGENDA


Establishing the right Vision for the Cloud Ecosystem• Identifying the Business Portfolio Fit



• Case studies




Understanding the Strategic Infrastructure context

7© 2012 Capgemini . All rights reserved.

Cloudslam2012 Mark Skilton , May 2012

Infrastructure has moved into an enabling architecture across “multi platforms”. Many vendors I’m seeing in the market are differentiating on this. By that we can run on many different devices and OS’s. This leads to Multiple Platform capabilities (Windows, Linux, Proprietary etc)

Many developments are occurring in Standards and modularization of hardware devices and Software services such as virtualization and SaaS. Systems Integration is becoming converged networks , converged servers, converged storage, converged, apps, converged processes. Systems Integration becomes more complex if moving across data and services between multiple providers and services. Service Orchestration is the convergence hub to engage different needs of technology in a stepwise migration. Business Infrastructure is this, infrastructure to enable business (not just IT)

Enabling Business to interact and evolve

Enabling Business to migrate and transform

Many commercial and social collaborationsare across multiple devices and platforms

Complexity in manyservices, interfacesan technology standards.

Traditional On-PremiseEnterprise Technology can not deliver solutions into todays ecosystem How to get growth in the

ecosystem through channelsand User Experienceis underpinned by agileinfrastructure

Many customers and providers are seeking how to get growth in their ecosystem through channels and better user experience. Being able to understand the products and catalogs to enable on-demand rapid services is enabled through a Service Orchestrator framework that managed core ecosystems services such as security, provisioning, on-boarding, metering , service levels, performance, innovation and integration.

Enabling Business to grow and compete

Business aims challenges Infrastructure Engineering Technology Context

Many organizations by end 2012 will have multiple Cloudservices on and off premise (Gartner)


How to identify the Business Portfolio Fit Cloud enables solutions fit across the whole enterprise portfolio, not

just commoditization



Cloud EnabledEnterprisePortfolioRightcloud TM

Examples


Where and When to accelerate the use of Cloud enabled on-demand Products and Services




But enabling adoption willneed Standards Governance

Requirements




We see the evolution of a Hybrid business that incorporates a Orchestration of Portfolio services




AGENDA


Establishing the right Vision for the Cloud Ecosystem• Identifying the Business Portfolio Fit



• Case studies




Capgemini provides Business Infrastructure Services


THE CHALLENGEBy 2014, the traditional outsourcing

marketing will be in decline

THE MARKETCloud computing is growing at about

40% CAGR

THE OPPORTUNITYBusinesses are hungry to reap

the benefits of cloud but ill-equippedto implement

#1 for Cloud Enterprise1

#1 for Client Satisfaction2

#3 Global Infrastructure Outsourcer3

Capgemini’s Infrastructure Services capability enables us to develop, orchestrate and deliver

cloud services across public and private platforms including our own cost-effective

infrastructure-as-a-service.

Passion for Technology

Cost reduction Reliability Scalability Carbon reduction Expertise Process Transformation Roadmap planning

Infrastructure Cloud ServicesBringing the benefits of the cloud to Capgemini and our clients Multi-tenant cloud services Dynamic-IT Services integration and

orchestration

Infrastructure Outsourcing ServicesBuilding on a long-standing reputation for effective outsourcing Global IT-service operations On-demand IT services Legacy IT

Infrastructure Transformation ServicesDelivering end-to-end cloud consulting and implementation services Infrastructure transformation

expertise Projects capability IP-enabled global expertise

1.EquaTerra, “Outsourcing 2009, Service provider performance in the UK”, Lee Ayling, Jef Loos, 23 November 20092.The Black Book of Outsourcing, “2009 Green Outsourcing Survey”3.Forrester, “The Forrester Wave™: Global IT Infrastructure Outsourcing, Q1 2011,” Bill Martorelli, Wolfgang Benkel, 11 March 2011

Transformation and Innovation

Global Scale; Global Delivery

Mission Critical System Responsibility

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Service Orchestrator is a Cloud enabled Ecosystem for multi-sourcing and Delivery of Business Infrastructure

14© 2012 Capgemini All rights reserved.


Integration acrossmultiple Devices &

Platforms

Multiple development environments

Multiple ResourceEnvironments

IntegratedEcosystem

Group PlatformsISV PlatformsVertical Industry Platforms

MicrosoftSalesforce.com

VmwareEMCOpenstack/EucalyptusRackspace

AmazonRackspace

Hosting

Security Service

Automatesmany commonServices

VerticalMarketCloudPlatforms& Solutions

IntegratesSocial Networks

IntegratesMarkets

IntegratesBusiness processes

Integrated Channels

Integrated multi-cloud

B2B

G2B

B2C


Clients trust us to run and transform their business


Our track record in ably managing mission critical systems means that our clients can benefit from productivity gains, security and resilience

Proven processes, methodologies and frameworks for solutioning and delivery of mission critical engagements

We are trusted with Mission Critical systems

Comprehensive global-scale portfolio of services across the full Infrastructure spectrum demonstrating true end-to-end capability

With 40+ years Infrastructure Management experience, we have applied Capgemini and industry best practice across our global organization ensuring our clients benefit from rapid speed of adoption as well as reduced costs and risks

Capgemini Rightshore™ methodology means having the right resource, at the right place, at the right time for our clients, leading to a reduced Total Cost of Ownership

We scale and deliver globally

Strong and independent global partnerships enable us to deliver innovative solutions and transform our client’s businesses with the support of industry leading technology companies

Rightcloud model offers a highly industrialized, robust and flexible infrastructure and services platform that simplifies the transformation from legacy systems to agile, scaleable cloud services

Business-led approach to transformation based on the following principles:• Business outcome orientated • Independent - not product or technology biased• Value and effectiveness based methodology with cost effective solutions

We transform and innovate

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Capgemini Service Orchestrator - an integrated Ecosystem Framework

An integrated framework for Infrastructure Services

Focus on two stepwise lifecycles

• Service Delivery • Infrastructure Sourcing

Offers a Hybrid Cloud experience

• RightCloud TM

• Choice of Public, Private, Hybrid Hosting

• Supports Catalog usage and

Supported by adoption migration services for Customers and for Partner ISVs• Infra Strategy planning• Security assessment• Risk Assessment• Benchmarking• Performance

Assessment• Workload analysis• Transition services

16© 2012 Capgemini - Internal use only. All rights reserved.

Cloudslam2012, Mark Skilton, May 2012

RightCloud TM


Capgemini Storage as a Service

Strategic Partnership with EMC

Capability includes Big Data and Storage services

Focus on three major services• Hosting• Storage • Recovery

Able to develop Template based Application Deployments

17© 2012 Capgemini All rights reserved.



Our Value Proposition: delivering value to your business


Reduce capital expenditure by more than 50% Flexible and agile IT resource available on demand eliminates capital cost of upfront resource requirement. Provision of budgetary flexibility to fund innovation initiatives.

Capital Expenditure Reduction

Operational expense reduced by at least 25% Lower Total Cost of Ownership through efficient utilization and automation. Reduction in resource required to manage extensive infrastructure.

OperationalExpenditureReduction

Improved quality driven by service integration across an in-house, single-sourced or multi-sourced IT service. Improved decision making capability through enhanced reporting, processes and procedures. Reduced cost of service delivery releases non-discretionary spend.

IntegratedQualityService

Reduced carbon emission resulting in lower power and cooling costs Reduced e-waste by extending the lifecycle of IT infrastructure Greener work environment for your employees.

Environmentally Considerate Service

Technology aligned to business requirements. Productivity gains through enhanced time and location access to appropriate corporate data. Increased end-user satisfaction as mobility and device familiarisation provide quality of life benefits.

Productivity &SatisfactionGains

Capgemini’s outstanding reputation, broad repertoire of technology know-how and expertise in business consultancy and infrastructure services provides assurance that we remain firmly focussed on business outcomes

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We bring value to clients by leveraging our global capabilities


Advise & Plan Design Implement

Infrastructure Strategy & Architecture

Infrastructure StrategyData center strategy

Service Integration & Orchestration

ITIL Process & tools Advisory and Implementation

Security, Regulation and Compliance

Security Advisory and Audit Risks Assessments

Infrastructure Optimization,Consolidation, Virtualization

Datacenter Fabric Design Automation & Technology Virtualisation

End User ComputingOffice Automation & BPOS/Google, Windows & AD, BYOD, Messaging, Identity & Access mgmt

Network & UCCVoice and Network Design and Build

Data Management & StorageData Management solutions, Disaster Recovery & BCP Storage Consolidation, Cloud Storage

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Helping profitability through enhanced agility and productivity


We are a leader in developing and providing

Sustainability services across Infrastructure,

Applications. Consulting and BPO.

We work for 75% of the top 20 private and

public utilities

We globally service 14 out of 15 of the world’s largest car

manufacturers

We have helped Tata Steel reduce production costs consistently for 14 years

and counting

We work with thousands of clients in every sector, in

every region

For HM Revenue & Customs, we process around 9 million self-

assessment tax forms, 5 million tax credits, and

deal with 32 million taxpayers every year

We have pioneered ‘as-a-service’ in the enterprise

and continue to innovate in the cloud arena

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Mark SkiltonGlobal Director, Cloud Strategy of Capgemini

Mark Skilton is a Global Director, Technical Design Authority, Cloud Services, Capgemini Infrastructure Services and global Technical lead for the global Government cloud service. He is also Co-Chair of the Cloud Computing Work Group at The Open Group, an International Standards Body. Mark's current responsibilities at Capgemini include global lead for the Government Cloud strategy development and service offer portfolio design and center of excellence development. He is also the author of the Capgemini University Cloud Computing Global Education Course. Mark is a recognized expert on Cloud Computing. His recent publications include editor of the "Cloud Computing for Business - the Open Group Guide". Contributing Case Study Author on Cloud Computing for Industry in the 2nd Edition "Handbook of Outsourcing and Off-shoring"; author the "Building Cloud Computing ROI" in British Computer Society Annual Journal 2011 and syndicated in CIO.com, ZDnet, Computerweekly, CloudComputingJournal, Reuters, Forbes and others. He has spoken internationally on the subject of Cloud Computing and a invited speaking on industry panels. Recent speaking engagements through Capgemini and The Open Group include EU Digital Agenda Forum, CloudExpo, UP conference and CloudSlam . His current interests are Cloud Metrics and Monetization strategies; leading the Cloud Interoperability and Portability Initiative in The Open Group and Cloud Ecosystem Visualization Languages. Mark has been a guest lecturer at the Information Systems Management ISM Masters Degree Program at Warwick University Business School. He is a Graduate of Sheffield and Cambridge Universities and holds an MBA from Warwick Business School.



developing a competitive cloud portfolio how when and where capgemini mark skilton cloudslam2012

Technology

business infrastructure

cloud ecosystem

cloud space

web cloud services innovation

commoditized services

software services

competitive cloud portfolio

public cloud rightcloud