developing and sustaining highly effective organisations · from right and wrong to better and...
TRANSCRIPT
Developing and Sustaining Highly Effective Organisations
Realising HR Potential
Bill Davies
Organisation Development and Leadership Consultant
© Bill Davies – Leaders in Education Ltd
Educational Terminology Pop Quiz Q. Which Client Group does your service provide for ?
DoOps PDB&W
ESFA PP
EYrs PR / SEC / SP / Post 16 / Ind
GB RSC
HoD / HoY SAT
HT / DHT / EHT SEND
LA SIP / SDP
LGB / LGC SBM
L&M S2SS
MAT TSA
Ofsted
Where are your people?
Bill Davies Leaders in Growth
The Educational Landscape 2018
1. No. Schools overall in England is 24,316. 8177 of these are Academies (36%)
2. No. Pupils in Education is 8,735,100. There are 66,000 more pupils since January 2017
3. No. Primary Schools is 16,766 (4,592 [27%] are Academies – Converter & Sponsored)
4. No. Secondary Schools is 3,436 (2,473 [72%] are Academies – Converter & Sponsored)
5. No. Special Schools is 984 (286 [29%] are Academies – Converter & Sponsored)
6. No. Independent Schools is 2,320 (9.5% sector)
7. School Size : 9.5% Schools have 800 - 900 pupils. 66.2% Schools have 50 - 1400 pupils
8. School Size : 49.6% Primary Schools have between 100 - 300 pupils
9. FSM (Free School Meals/PP) 13.6% of all pupils (1,110,127) are entitled to FSM
The Professional “Condition” of Schools OfSTED - Judgements
Grade 1 : Outstanding
Sustain (Innovation Mode)
Grade 2 : Good
Improve (Development Mode)
Grade 3 : Requires Improvement
Repair (Operational Mode)
Grade 4 : Inadequate / Special Measures
Stabilise (Crisis Mode)
Question: What are the real HR implications resulting from the professional condition of the school(s) you work with?
Professional dilemmas for the system
Its about selling our collective and individual goals
vs
Its about transforming children’s lives and making a difference to their life chances
vs.
Its about getting above average pupil performance results (outcomes & progress measures) when measured/compared nationally
Teaching to the Test? “Weighing The Pig vs Fattening The Pig”
Question: What impact does this dilemma have on HR management in educational settings ?
The Collaborative System
1. No. Academies that are in SATs is 1,686 (59.6% of all Academies).
2. No. Academies that are in MATs of varying size is 6,491 (44% of all Academies) 1. MAT sustainable viability is 3,000 pupils (min.)
2. No. Academies that are in SATs is 1,686 (59.6% of all Academies)
3. No. Academies that are in MATs of varying size is 6,491 (44% of all Academies)
4. 20 of the largest Academy Trust Chains have more than 300 schools between them.
• 7 MATs have more than 41 Schools : • 841 MATS have 11-20 Schools • 219 MATs have 6-10 schools • 491 MATs have just 3 - 5 Schools (Context is school size/pupil numbers)
5. The largest MAT is Academies Enterprise Trust (AET) which has 77 schools
Leadership Thinking 1. From ‘I’ to ‘We’.
2. From controlling people to aligning the community.
3. From complexity to simplicity. Leaders simplifying to secure confidence and trust.
4. From who is right to what is right. In one sense leadership isn’t personal at all. The issue is the issue. It doesn’t matter who comes up with solutions.
5. From talking ‘at’ to talking ‘with’ - Engagement requires ‘with’ -the more you talk ‘at’ the more you lose ‘with’.
6. From right and wrong to better and best. Complex issues have more than one answer. Usually, there is no ‘right’ solution.
7. From symptoms to causes. The reason you’re always putting out fires is you haven’t addressed the root issue.
8. From feeling confused to pursuing clarity. Most people don’t have the discipline or endurance to bear the frustration of pursuing clarity. They just want to get something done.
Bonus: From telling to coaching.
Educationalists and Others Speaking the Same Language
1. Understanding / Winning Hearts & Minds
2. Negotiating the ‘academic elitism’
3. Working strategically successfully across professional disciplines
4. Interpreting the landscape to make informed service decisions
5. Enabling creative and innovative solutions
6. Understanding the dynamic between organisational culture and service delivery (ways of thinking
and working)
Question: Which of these do you think are the most important factors in achieving professional success in settings you work in?
Organisational Success
“The most influential factors in determining the success of an organisation is ……..
The respect for and relationship with leaders”
Bill Gates 2016
Question:
What factors are key to securing this?
So………
What are leaders in your setting doing to secure and sustain effective leadership relationships?
Where are your people?
Bill Davies Leaders in Growth
Team Agility
Leadership Priorities :
Collaboration
Consistency
Change
Culture
Culture – “the way we do things around here!”
high-performance
collegial
understood
outcomes orientated
motivated
creative
interdependent
collaborative
invitational
trusting
strategic
formal
supportive
divided
status-conscious
emotionally-literate
outward-looking
trusting
determined
focused
organised
innovative
quality focused
intelligent
challenging
aligned
confident
constructive
proud
bold
Cultural Context
Control
Autonomy
Agile Collaboration
The Significance of Social Capital in School Contexts
• Shared values and norms
• A strong sense of interdependence
• Open communication
• A sense of place, shared identity
• High trust
• Shared rites and rituals
Systematically ….talking together, evaluating together, planning and working together – a simple key. •Developing a shared language
•High visibility of leaders and accessibility to them
•Networking and bridging
•Constant dialogue
•Modelling appropriate behaviours
•Challenging inconsistency
The identity of my organisations : •One aligned community
•A shared sense of direction
•One organisation different teams
•A shared focus on success •An agreed golden thread which runs through the entire
organisation
Understanding the difference between Management and Leadership
• An inspiring manager… • Moves us to work harder
• An inspiring leader… • Moves us to change direction
“If you really want to inspire or motivate go for the heart first and then the mind” Question: Is there complete understanding of the difference between management and leadership?
Optimising Leadership Impact and Organisational Capacity
Clarity > simple Coherence > unified Consistency > reliable Confidence > trusted Commitment > obliged Consensus > united © Bill Davies – Leaders in Education Ltd
Investing for success
Mission
Vision
Principles
Strategic Objectives
Team and Individual Objectives
Stra
teg
y a
nd
Pla
nn
ing
R
es
ult
s
Support and Challenge
23
The Leadership Iceberg
•Barriers - processes and systems
•Blockers – People
•Enablers
• Barriers – culture, processes systems
• Blockers – People • Enablers
Mission statement
• The sole purpose mission statement is to serve as a strategic goal or agenda.
• Does the mission statements will make it clear what we want to achieve as an organisation to our:
People Stakeholders Community Society
Please write down your organisations mission statement.
Is this known, understood and used?
•The principles will remain the same irrespective of changes in our goals, strategies, type of work or senior leaders and managers •They will secure a positive organisational culture
•Behaviours •Attitudes •Beliefs
Guiding Principles
SWOT analysis of strategy
Given what we know …
•Strengths
•Weaknesses
•Opportunities •Threats
• Key Opportunities
• Key Issues
Principles:
• Relationships • Trust, support, honesty, responsive, shared, positive,
• Respect • Value, difference, courtesy, thoughtful, fair, listen,
• Trust • Clarity, opportunity, authority, expertise, empower, constructive
• Challenge • Ourselves,, inspire, improve, learn, expectations, support
• Reputation • Positive, ownership, responsibility, protect, focus, challenge
• Deliver • Flexible, agile, responsive, expectations, quality, standards
Strategic planning is a journey, not a project.
Plans require on-going adjustment
Facts:
Executive teams fail to approach strategic planning from a system-design perspective.
A major cause of this is that leaders see the task from their own operational -management view, e.g. finance, HR, operations.
Consequently, they think “action” when they mean to think “strategy.”
Taking a stakeholder approach to strategic planning induces leaders to raise their thinking to the whole organisation level.
Question:
What are your organisations strategic priorities?
Understanding Strategy
Are educational communities using strategic thinking and planning Frameworks..?
The GRRR Model Goals - Roles - Responsibilities - Relationships
The SRIS Model 1. Stabilise 2. Repair 3. Improve 4. Sustain
3Is Frame Intent - Implementation - Impact
A strategic model for success!
A plan of action designed to achieve a long-term or overall aim and drives the operation of the business
Steps to developing strategy:
• Mission statement
• Vision related to internal strategic planning and explain where a company aims to be in the future.
• Core principles
• SWOT analysis (inc. context analysis, competitor analysis)
• Long term strategic goals – key objectives whole school and team
• Management agenda – short achievable action plans informed by strategic plan
• Clarifying accountability and responsibility
Operational priorities
The processes or actions needed to achieve the mission and vision for your organisation.
•How will we enable effective accountability and responsibility across the business?
•Who, when and how?
Are people viewed as our greatest asset ?
• Establishing motivation
•Attitudes
• Skills and development
• Engaged and committed
•Advocate, Passive, Detractor ?
Securing Performance
What do highly effective and successful organisations, businesses and institutions have in common?
Performance Appraisal Management
Reviewing past performance Planning future performance
Acknowledging performance and success
Sharing of expectations
Defining expectations
Measurement
Improving working relationships
Establishing positive performance management culture
What are the reasons for underperformance?
The Expected Level of Performance
Setting Performance Expectations Clarity, Consistency, Confidence Coherence
How can managers secure effective professional relationships ?
• Collective professional identity
• Alignment of values
• Employee engagement
• Encourage collaboration
• Secure discretionary effort
• Maintain Psychological contract
• Communication regularly and clearly
• Maintain team and organisational morale
• Sustain harmony
Terminology Pop Quiz Q. Which Client Group does your service provide for ?
DoOps Director of Operations PDB&W Personal Development, Behaviour &
Wellbeing
ESFA Education & Skills Funding Agency PP Pupil Premium
EYrs Early Years (0-5) PR / SEC / SP / Post 16 / Ind
Primary / Secondary / Special /
Independent
GB Governing Body RSC Regional Schools Commissioner
HoD / HoY Head of Department / Head of Year SAT Single Academy Trust
HT / DHT / EHT
Headteacher / Deputy Headteacher / Executive
Headteacher SEND Special Educational Needs
inc. Disabilities
LA Local Authority SIP / SDP School Improvement Plan / School
Development Plan
LGB / LGC Local Governing Body/ Committee SBM School Business Manager
L&M Leadership & Management S2SS School to School Support
MAT Multi Academy Trust TSA Teaching School Alliance
Ofsted Office for Standards in Education