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Imagination at work.
Developing Health Network Topic: Project ECHO Date: December 2, 2014
Host: GE Foundation Presenter: Dr. Sanjeev Arora
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Agenda:
• Introduction/Housekeeping
• GE Foundation Overview
• Topic Presentation
• Health Center Reaction and Perspective to ECHO
• Q&As
Developing Health Network
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Developing Health™ US Program
GE
Foundation
grants
Skill-based
volunteering
$50MM multi-year commitment launched in 2009
Focus on underserved populations across US
Goal: Enabling Access to Primary Care and Building Capacity for Quality
and Sustainable Healthcare for Underserved Populations
Model: Health centers and non profit organizations are invited to partner
through formal selection process.
GE Foundation grants fund programs to drive ACCESS to primary
care.
Local GE employees and retirees provide skill-based volunteer
support.
Leadership
network
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A growing network of …
- health center partners
- academic institutions
- national scale partners and foundations…
Developing Health™ US - Update Goal: Improve ACCESS to primary care in targeted underserved communities across the US
SALT LAKE CITY
HOUSTON NEW ORLEANS
ATLANTA
GREENVILLE
WILMINGTON
BALTIMORE/DC
NEW YORK CITY
FAIRFIELD COUNTY
SCHENECTADY
ERIE
MILWAUKEE
LOUISVILLE
CINCINNATI
CHICAGO
LYNN/BOSTON
MIAMI NATIONAL INITIATIVES
GE CITY
DAYTON/KETTERING
GRAND RAPIDS
DETROIT
LOS ANGELES
PHOENIX
JACKSON
NASHVILLE
DALLAS
CLEVELAND
ALBUQUERQUE
ORLANDO
WEST MEMPHIS
MOBILE
SAN ANTONIO
SANTA ANA
TWIN CITIES
NEWARK
OKLAHOMA CITY
ALBANY
SEATTLE
ROCHESTER
BAYOU LA BATRE
$47 MM awarded to date in 200 grants
160 health centers/partners across 39 cities
420k skill based volunteer hours
Impacting 2.4MM people
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DH Leadership Network
Objectives: • Promote discussion and collaboration across health centers, nationally
• Assemble and share content on clinical and operating practices
• Provide access to sector thought leaders and GE subject-matter experts
Operating Rhythm • Quarterly 90-minute webinar & teleconference facilitated presentations
• Annual Partners Summit in collaboration with National Association of
Community Health Centers (NACHC)
2014 DH Network Leadership Summit Coincides with annual NACHC conference with 2000+ CHC attendees
Thought leadership breakfast – “DH 2.0 Pivoting for Strategic Impact”
Partners Summit – “Integrating Behavioral Health into Primary Care”
Moderator: Henry Chung M.D., CMO Montefiore’s Care Management Program
Innovative Models: Sanjeev Aurora, MD – Project ECHO
Dennis Freeman, MD – Cherokee Health Systems
Jurgen Unutzer, MD – AIMS Center
GE-facilitated forum for grant partners to exchange
ideas, challenges to accelerate learning and best practice adoption
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Project ECHO (Extension
for Community Health
Outcomes) Sanjeev Arora MD
Distinguished Professor of Medicine (Gastroenterology/Hepatology) Director of Project ECHO®
Department of Medicine University of New Mexico Health Sciences Center Tel: 505-272-2808 Fax: 505-272-6906 [email protected]
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Hepatitis C
The mission of Project ECHO® is to expand the capacity to provide best practice care for common and complex diseases in rural and underserved areas and to monitor outcomes.
Supported by New Mexico Department of Health, Agency for Health Research and Quality, New Mexico Legislature, the Robert Wood Johnson Foundation, the GE Foundation and Helmsley Trust
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Hepatitis C
U.S.A. 4 M
SOUTH
AMERICA
10 M
AFRICA 32 M
EAST MEDITERRANEAN
20 M
SOUTH EAST ASIA 30 M
AUSTRALIA 0.2 M
Source: WHO 1999
WEST EUROPE
9 M
FAR EAST ASIA 60 M
A Global Health Problem Over 170 Million Carriers Worldwide, 3-4 Million new cases/year
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Hepatitis C
• Estimated number is greater than 28,000
• In 2004 less than 5% had been treated 2,300 prisoners were HCV positive (~40% of
those entering the corrections system), none were treated
New Mexico
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Hepatitis C
Good news … • Curable in 70% of cases
Bad news … • Severe side effects:
anemia (100%)
neutropenia >35%
depression >25%
• No Primary Care Physicians treating HCV
Treatment
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Hepatitis C
• 121,356 square miles
• 2.08 million people
• 47% Hispanic
• 10.2% Native American
• 19% poverty rate compared to 14.3% nationally
• 21% lack health insurance compared to 16% nationally
• 32 of 33 New Mexico counties are listed as Medically Underserved Areas (MUAs)
• 14 counties designated as Health Professional Shortage Areas (HPSA’s)
Rural New Mexico Underserved Area for Healthcare Services
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Hepatitis C
Develop capacity to safely and effectively treat HCV in all areas of New Mexico and to monitor outcomes.
Develop a model to treat complex diseases in rural locations and developing countries.
Goals of Project ECHO®
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Hepatitis C
• University of New Mexico School of Medicine Department of Medicine, Telemedicine and CME
• NM Department of Corrections
• NM Department of Health
• Indian Health Service
• FQHCs and Community Clinics
• Primary Care Association
Partners
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Hepatitis C
• Use Technology
• sharing “best practices”
• Case based learning
• web-based database to monitor outcomes Arora S, Geppert CM, Kalishman S, et al: Acad Med. 2007 Feb;82(2): 154-60.
Methods
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Hepatitis C
What is Best Practice in Medicine
Algorithm
Check Lists
Process
Wisdom Based on Experience
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Hepatitis C
• Train physicians, mid-level providers, nurses, pharmacists, educators in HCV
• Train to use web based software — “i Health”
• Conduct telemedicine clinics — “Knowledge Network”
• Initiate co-management — “Learning Loops”
• Collect data and monitor outcomes centrally
• Assess cost and effectiveness of programs
Steps
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Hepatitis C
• No cost CMEs and Nursing CEUs
• Professional interaction with colleagues with similar interest
‒ Less isolation with improved recruitment and retention
• A mix of work and learning
• Access to specialty consultation with GI, hepatology, psychiatry, infectious diseases, addiction specialist, pharmacist, patient educator
Benefits to Rural Clinicians
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NEJM : 364: 23, June 9-2011, Arora S, Thornton K, Murata G
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Arora S, Kalishman S, Thornton K, Dion D et al: Hepatology. 2010 Sept;52(3):1124-33
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Hepatitis C
• Videoconferencing Hardware
• Videoconferencing Software
• Video Recording System
• You Tube-like Website/Archive
• i Health – Electronic Clinical Management Tool
• iECHO – Electronic TeleECHO Clinic Management Solution
Technology
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Hepatitis C
How well has model worked?
• 550 HCV TeleECHO™ Clinics have been conducted
• >5,500 patients entered HCV disease management program
CME’s/CE’s issued:
‒ Total CME hours 63000 hours at no cost for HCV and 12 other disease areas
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scale: 1 = none or no skill at all 7= expert-can teach others
Community Clinicians
N=25
BEFORE Participation
MEAN (SD)
TODAY MEAN (SD)
Paired Difference (p-value)
MEAN (SD)
Effect Size
for the change
1. Ability to identify suitable candidates for treatment for HCV.
2.8 (1.2) 5.6 (0.8) 2.8 (1.2) (<0.0001)
2.4
2. Ability to assess severity of liver disease in patients with HCV.
3.2 (1.2) 5.5 (0.9)
2.3 (1.1) (< 0.0001)
2.1
3. Ability to treat HCV patients and manage side effects. 2.0 (1.1) 5.2 (0.8)
3.2 (1.2) (<0.0001)
2.6
Project ECHO® Clinicians HCV Knowledge Skills and Abilities (Self-Efficacy)
(continued)
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Community Clinicians
N=25
BEFORE Participation
MEAN (SD)
TODAY MEAN (SD)
Paired Difference (p-value)
MEAN (SD)
Effect Size
for the chang
e
4. Ability to assess and manage psychiatric co- morbidities in patients with hepatitis C.
2.6 (1.2) 5.1 (1.0) 2.4 (1.3) (<0.0001)
1.9
5. Serve as local consultant within my clinic and in my area for HCV questions and issues.
2.4 (1.2) 5.6 (0.9)
3.3 (1.2) (< 0.0001)
2.8
6. Ability to educate and motivate HCV patients. 3.0 (1.1) 5.7 (0.6)
2.7 (1.1) (<0.0001)
2.4
(continued)
Project ECHO® Clinicians HCV Knowledge Skills and Abilities (Self-Efficacy)
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Community Clinicians
N=25
BEFORE Participation
MEAN (SD)
TODAY MEAN (SD)
Paired Difference (p-value)
MEAN (SD)
Effect Size
for the change
Overall Competence (average of 9 items)
2.8* (0.9) 5.5* (0.6)
2.7 (0.9) (<0.0001)
2.9
Cronbach’s alpha for the BEFORE ratings = 0.92 and Cronbach’s alpha for the TODAY ratings = 0.86 indicating a high degree of consistency in the ratings on the 9 items Arora S, Kalishman S, Thornton K, Dion D et al: Hepatology. 2010 Sept;52(3):1124-33
Project ECHO® Clinicians HCV Knowledge Skills and Abilities (Self-Efficacy)
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Benefits
N=35
Not/Minor Benefits
Moderate/Major Benefits
Enhanced knowledge about management and treatment of HCV patients.
3% (1)
97% (34)
Being well-informed about symptoms of HCV patients in treatment.
6% (2)
94% (33)
Achieving competence in caring for HCV patients. 3%
(1) 98% (34)
Clinician Benefits (Data Source; 6 month Q-5/2008)
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N=17 Mean Score
(Range 1-5)
Project ECHO® has diminished my professional isolation. 4.3
My participation in Project ECHO® has enhanced my professional satisfaction.
4.8
Collaboration among agencies in Project ECHO® is a benefit to my clinic.
4.9
Project ECHO® has expanded access to HCV treatment for patients in our community. 4.9
Access, in general, to specialist expertise and consultation is a major area of need for you and your clinic. 4.9
Access to HCV specialist expertise and consultation is a major area of need for you and your clinic. 4.9
Project ECHO®
Annual Meeting Survey
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Outcomes of Treatment for Hepatitis C Virus Infection by Primary
Care Providers
Results of the HCV Outcomes Study
Arora S, Thornton K, et al. N Engl J Med. 2011 Jun; 364:2199-207.
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Hepatitis C
Objectives • To train primary care clinicians in rural areas and
prisons to deliver Hepatitis C treatment to rural populations of New Mexico
• To show that such care is as safe and effective as that give in a university clinic
• To show that Project ECHO® improves access to
Hepatitis C care for minorities
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Hepatitis C
Participants • Study sites
Intervention (ECHO) Community-based clinics: 16
New Mexico Department of Corrections: 5
Control: University of New Mexico (UNM) Liver Clinic
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Hepatitis C
Principle Endpoint Sustained Viral Response (SVR): no detectable virus 6 months after completion of treatment
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Treatment Outcomes
Outcome ECHO UNMH P-value
N=261 N=146
Minority 68% 49% P<0.01
SVR* (Cure) Genotype 1
50% 46% NS
SVR* (Cure) Genotype 2/3
70% 71% NS
*SVR=sustained viral response
NEJM : 364: 23, June 9-2011, Arora S, Thornton K, Murata G
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Hepatitis C
• Rural primary care Clinicians deliver Hepatitis C care under the ages of Project ECHO
®
that is as safe and effective as that given in a University clinic.
• Project ECHO®
improves access to hepatitis C care for New Mexico minorities.
Conclusions
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Hepatitis C
• In 60 Percent of Patients treated for HCV the model was cost savings
• Overall Cost per Discounted Quality of Life Year Gained was less than 3500 dollars
AASLD Presentation Washington DC November 2013
ECHO Model is Cost Effective
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Hepatitis C
Disease Selection • Common diseases
• Management is complex
• Evolving treatments and medicines
• High societal impact (health and economic)
• Serious outcomes of untreated disease
• Improved outcomes with disease management
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Bridge Building
UNM HSC
State
Health Dept
Private
Practice
Community
Health Centers
Pareto’s Principle
Chronic Pain
Rheumatoid Arthritis + Rheumatology Consultation
Substance Use and Mental Health Disorders
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Force Multiplier Use Existing Community Clinicians
Specialists Primary
Care
Physician
Assistants
Nurse
Practitioners
Chronic Pain
Rheumatoid Arthritis + Rheumatology Consultation
Substance Use and Mental Health Disorders
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Successful Expansion into Multiple Diseases
Mon Tue Wed Thurs Fri
8-10 a.m.
Hepatitis C
• Arora • Thornton
Diabetes & Endocrinology
• Bouchonville
Geriatrics/ Dementia
• Herman
Palliative Care
• Neale
10-12 a.m.
Rheumatology
• Bankhurst
Chronic Pain
• Katzman
Integrated Addictions
& Psychiatry
• Komaromy
Complex Care
• Neale
• Komaromy
2-4 p.m.
HIV
• Iandiorio • Thornton
Prison Peer Educator Training
• Thornton
Women’s Health & Genomics
• Curet
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Time
Increasing Gap
“Expanding the Definition of Underserved Population”
Transforming Primary Care with Knowledge Networks
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Primary Care
Nurse
Medical
Assistant
Community
Health Worker
Chronic Disease Management is a Team Sport Force Multiplier
Diabetes and Cardiac Risk Reduction
Asthma and COPD
Substance Use and Mental Health Disorders
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Community Based Care for Cardiac Risk Factor Reduction was more
Effective than Enhanced Primary Care
Becker Circulation. 2005:111:1298-1304.
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• Live in Community
• Understand culture
• Appreciate economic limitations of patient and know community resources available to patient
• Often know family and can engage other social resources for patient
• Spend more time with patient
Why is a CHW Intervention Effective?
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• CHW Specialist Training
CREW: Diabetes, Obesity, Hypertension, Cholesterol, Smoking Cessation, Exercise Physiology
CARS: Substance Use Disorders
ECHO Care™: Complex Multiple Diagnoses
• Prison Peer Educator Training
ECHO CHW Training Multiple Tracks
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• Narrow Focus — Deep Knowledge • Standardized Curriculum
• 3 Day Onsite • Webcam/Weekly Video Based Clinics
• Diet • Exercise • Smoking Cessation • Motivational Interviewing • Gentle Nudges • Finger Stick • Foot Exam
• Ongoing support via knowledge networks • Part of Disease Management Team
Specialty CHW Program
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Community Health Workers in Prison The New Mexico Peer Education Program Pilot training cohort, CNMCF Level II, July 27-30, 2009
First day of peer educator training Photo consents on file with Project ECHO® and CNMCF
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Graduation Ceremony of First Cohort The New Mexico Peer Education Program
Pilot training cohort, CNMCF Level II, July 27-30, 2009
Photo consents on file with Project ECHO® and CNMCF
Graduation as Peer Educators
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• Quality and Safety
• Rapid Learning and best-practice dissemination
• Reduce variations in care
• Access for Rural and Underserved Patients, reduced disparities
• Workforce Training and Force Multiplier
• Democratize Knowledge • Improving Professional Satisfaction/Retention
• Supporting the Medical Home Model
• Cost Effective Care- Avoid Excessive Testing and Travel
• Prevent Cost of Untreated Disease (e.g.: liver transplant or dialysis)
• Integration of Public Health into treatment paradigm
Potential Benefits of ECHO Model™ to Health System
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ECHO Replication in US: • University of Washington (HCV, Chronic Pain, HIV, Addiction)
• University of Chicago (Hypertension, Breast Cancer, ADHD, Childhood Obesity)
• Department of Defense – Worldwide Initiative (Chronic Pain)
• Veteran’s Administration Health System - 11 Regions (Chronic Pain, Diabetes, Heart Failure, HCV,
Women’s Health, Nephrology)
• University of Nevada (Diabetes/Cardiovascular Risk Reduction, Sports Medicine, Thyroid & Diabetes,
Antibiotic Stewardship, Mental Health, Rheumatology)
• University of Utah (HCV, Advanced Liver Care)
• University of South Florida, ETAC and Florida/Caribbean, AETC (General HIV, Adolescents/Pediatrics
HIV, HCV/HIV Co-Infection, Psychiatry & HIV, Spanish Language HIV)
• Harvard, Beth Israel Deaconess Medical Center (HCV, Gerontology – ECHO AGE)
• St Joseph Hospital and Medical Center – Arizona (HCV)
• Community Health Center, Inc. – Connecticut (HIV, HCV, Chronic Pain, Opioid Addiction –
Buprenorphine)
• LA Net, Project ECHO LA (AAPA Preventive Care, Nephrology, Adult Psychiatry)
• CHI St. Luke’s Health Baylor St. Luke’s Medical Center – Texas (HCV)
• UNM: Envision NM (Childhood Overweight Medical Management, Pediatric Nutrition, Psychiatry,
Asthma/Pulmonary)
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SCAN-ECHO Spread in VHA-600 CBOCs
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ECHO Replication Sites Worldwide:
• Maulana Azad Medical College – New Delhi, India (HIV)
• Institute of Liver and Biliary Sciences – New Delhi, India (HCV)
• ECHO India – Mumbai, Chandigargh, & Lucknow (Autism)
• Canada- Chronic Pain
• Uruguay (Liver Disease)
• Northern Ireland (Hospice)
• Irish Republic (Rheumatology, Endocrinology)
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The ECHO Team
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Use of multipoint videoconferencing, best practice protocols, co-management of patients with case based learning (the ECHO model) is a robust method to safely and effectively treat common and complex diseases in rural and underserved areas and to monitor outcomes.