developing people using a3 thinking
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Developing People Using A3 ThinkingJamie FlinchbaughLean Learning Center
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© 2009 Lean Learning Center www.leanlearningcenter.com
One Page Primer on A3
One sheet of paper (international standard for ~11x17 size)
Simplified and standardized report writing
A method for thinking through a problem
…one single format for everybody and every purpose
…about the piece of paper
…(just) about the solution
Is Is Not
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© 2009 Lean Learning Center www.leanlearningcenter.com
When to Use It
…collaboration in thinking is required
…you need to make your or someone else’s thinking more visible
…you have a knowledge gap
…you already know the solution
…you think you know the solution and just need to test it
…to force fit your work into a report for credit
Do when… Don’t when…
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Project Area: Owner:
Background & Problem Statement
CurrentCondition
TargetCondition
Steps,Schedule and
Measurements
Information should FLOW and be simple.
The A3 is a method to structure, capture, communicate, and
coach.
Project Area: Owner:
Background & Problem Statement
CurrentCondition
TargetCondition
Steps,Schedule and
Measurements
What is the
problem?
What do we need to learn?
What does
good look like?
What actions will get us there and how will
we know?
© 2009 Lean Learning Center www.leanlearningcenter.com
What change do I need to see?
The problem statement determines the trajectory of our thinking.
Problem Statements7
© 2009 Lean Learning Center www.leanlearningcenter.com
The Current Condition
“Farming looks mighty easy when
your plow is a pencil and
you’re a thousand
miles from the corn field.” – Dwight
Eisenhower
What do I not understand What do I not understand that I need to learn?that I need to learn?
Close the knowledge gap Close the knowledge gap before closing the before closing the performance gap.performance gap.
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© 2009 Lean Learning Center www.leanlearningcenter.com
The Target Condition
What does good look like?
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Where am I currently?
What is my target?
How do I get there?
© 2009 Lean Learning Center www.leanlearningcenter.com
Follow PDCA
A3 is most powerful when treated as a learning tool. This starts with the problem statement and continues all the way through the verification and action.
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© 2009 Lean Learning Center www.leanlearningcenter.com
Call to Action11
Don’t start with coaching, start with doing. Each of you has some problem worthy of using
lean thinking and the A3 method to pursue. Start with a problem that you DON’T have the
current knowledge to solve. Lean is a change of how people think and work.
We must be the change we wish to see. Lean begins with you!
Jamie Flinchbaugh, Lean Learning Center
[email protected] / www.LeanLearningCenter.com
Blog: www.JamieFlinchbaugh.com
Find Me12