Developing the Mobile Learning BusinessLondon, 24 September 2001

Mark Watkinsone-Learning Principal, IBM Region North

(c) Copyright IBM Corp. 2001

m- Learning @ IBM"Using mobile technology as part of an

integrated/blended learning model"

Education in the 21st Century

Technology has revolutionized business -now it will revolutionize learning

Anywhere - Anytime - Anyone

Just-in-time access to information and knowledge

Higher retention of content through personalized learning

Improved collaboration and interactivity between students

We look at e-Learning as an e-Business application

e-LEARNING is defined as a »web-enabled enterprise application, including the entire spectrum from back-end systems to front-end linkages such as learning delivery systems, learning management, and the underlying infrastructure (hardware & software)«In this sense e-LEARNING is an e-business application; content services solutions and services are in scope of this definition

"The next big killer application for the Internetis going to be education" (John Chambers)

e-L

EA

RN

ING

Application

Infrastructure

CONTENT

e-B

us

ine

ss

Se

rvic

es

Learning DeliveryPlatform

LearningMgmt Systems

Mgmt & Administrative Systems

Data / Content Repository

Operating Software & Middleware

Physical Infrastructure,Networks, Servers, Storage, E/U equipment

TECHNOLOGY(Hardware &

Software)

SERVICES

There has been a lot of talk and hype in the media recently about mobile computing.

Have e-commerce and e-learning been superseded by m-commerce and m-learning?

The answer is no!

Mobile computing is just one component of Pervasive computing - the two things are not separate or distinct, mobile computing is a subset of pervasive computing. m-commerce and m-learning are interesting areas but they should be viewed in the context of pervasive computing.

m-learning in Perspective

Pervasive computing is a much more human-centric way of accessing information and systems - previous boundaries of file and system incompatibilities are removed - information is presented to you in a timely and appropriate manner where ever you are.

The Technology and Instructional Model

Information Transfer

Authority-Centered

Recipient- Centered

DecentralizedCentralized

Team-Centered

SkillsTransfer

Distribution Technology

Interactive Technology

Em

pow

ered

Con

trol

led

Collaborative Technology

Knowledge Creation/Exchange

Real Work &LearningIndistinguishable

Pervasive Computing

Pre-Web

Now

Future

Open up time and placefor learning

Open up time and placefor extended operations andimproved decision making

Data and analysis whereand when you need it

Personal Devices

Community-Centered (real and virtual)

m-learning is still part of the overall blended learning model

BasicBlue

Managing inNew Blue

HR Policies & Practices

GoingGlobal

CoachingSimulator

PeopleProductivity

Leadership/ManagementCompetencies

BusinessConduct

Guidelines

HRWeb

Management & Leadership Competency Assessments

TeamRoom CustomerRoom LearningSpace

Learning Labs

Collaborative Learning

Interactive Learning Modules, and Simulations

Manager QuickViews

Managing@IBM

Shadesof Blue

Leadership Competencies

(c) Copyright IBM Corp. 2000

Awareness & information

Understanding & Practice

Group learning from peers/experts

Higher order skills and proficiencies

Web Lecture Services gives you the possibility to create your presentation once and distribute it via various channels such as the intranet/internet, download and play, and CD-ROM...

Web Lecture Services's is building on its Pervasive Computing Strategy by introducing the newest generation of content delivery that allows you to consume web lectures on handheld devices.

Lectures on the Move

Smart Phone

Hand-held CompanionPersonal digital assistant

Wireless

Wired

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Mobile LearnersPersonal Information PortalsAccess to Corporate Learning and

Knowledge systemsMessaging, Communication

In summary - Learning on the Move