device matters when delivering hosted uc
DESCRIPTION
With all of the innovative features that Hosted Unified Communications (UC) can provide a business, making a simple phone call, as well as the important role it plays in everyday communication, is sometimes overlooked. For premium voice quality, and unsurpassed integration with a Hosted UC solution, the device matters. Our featured speaker, Darren Knapp of Polycom, discusses his company’s VVX line of IP devices, and describe how they provide a premium communications experience.TRANSCRIPT
![Page 1: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/1.jpg)
June 19, 2014
![Page 2: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/2.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Device Matters When Delivering Hosted UC
• Darren Knapp, Key Accounts Manager, Polycom, Inc.
• ANPI News
• Q&A
2
![Page 3: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/3.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Darren Knapp is a Key Accounts Manager at Polycom, Inc. for the Cloud & Service Providers Team • He has 16 years of Telecom experience including co-founding,
building, and selling his share of a multi-million dollar ISP/ITSP Reseller business. He also has experience in International Business and launched a VoIP Sales and Support call center in Costa Rica in 2009
• Darren admits he has enjoyed a non-conventional career path that started out as a world-touring musician in the 90’s. “I traveled the world and had a great time, but realized a career change might be in order if I wanted to make some money,” Knapp shares with a smile.
• In keeping with the eclectic and showing his spiritual conviction, Darren also served as Associate Pastor and Worship Leader at his local church during his time in Costa Rica
• Born and raised in the Panama Canal Zone, Knapp is also fully fluent in Spanish and brings a unique and well-traveled perspective to any conversation
• For more on his profile visit: www.linkedin.com/pub/darren-james-knapp/4/1b0/b7a/
3
![Page 4: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/4.jpg)
![Page 5: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/5.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
30%+ Compounded Annual Growth Rate
5
![Page 6: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/6.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Feb. 26, 2014: New analysis from Frost & Sullivan, North American VoIP Access and SIP Trunking Services Market research, finds the market earned revenue of $2.83 billion in 2013 and estimates this to reach $9.35 billion in 2019.
Frost & Sullivan: The Advanced Capabilities of VoIP and SIP Trunking Exceeds Traditional Voice Services
$0.00 $2.00 $4.00 $6.00 $8.00
$10.00
2013 2014 2015 2016 2017 2018 2019
Estimated N.A. VoIP Growth (Billions)
6
![Page 7: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/7.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
“We've heard one enterprise say that while 70% of managers wanted to consolidate devices, 70% of end users didn't…”
“For many users, desk phones are simply the easiest and quickest way to make and receive calls. A user can make and receive calls on a desk phone while his laptop is still booting up in the morning. The desk phone is also a familiar device to most users, with a proven form factor that goes back decades.”
7
![Page 8: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/8.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Sounds much better than computer, tablet, or cell phone audio • Much better speaker and microphone system
• It’s more convenient and efficient • Easier to dial than using mouse or computer keyboard • Integrated click-to-dial with Hosted UC Services • Simple old-fashioned dialing
• It offloads an important task from a crowded desktop • Think of your crowded PC/Mac desktop environment
• Integrates well with peripherals • DECT Headset • Expansion Module
• New video capabilities
• It just feels right and “completes” and a workspace
8
![Page 9: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/9.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Polycom VoIP handset growth at 30% CAGR
• Frost & Sullivan sees the same
• There is a conflict between Mgmt & End User
• The end user demands it for several reasons
• Not the least of which is that it just completes the workspace!
VERDICT: the VoIP market demands a great handset!
9
![Page 10: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/10.jpg)
© Polycom, Inc. All rights reserved.
Next logical question…
![Page 11: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/11.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Features and interoperability
• Quality and reliability (It just works!)
• It feels right--Customers love our phones!
11
![Page 12: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/12.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• Customers love VVX!
• Simple to use
• Outstanding voice and video quality
• Best performance and reliability
• Expandable
• Interoperable
• From the trusted leader in voice and video
The perfect desktop solution
VVX 400 VVX 300
Paper and LCD Expansion Modules
VVX 600 VVX 500
12
![Page 13: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/13.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
VVX is fast replacing SoundPoint
Q1 '13 Q2 '13 Q3 '13 Q4 '13 Q1 '14
VVX
SoundPoint
13
![Page 14: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/14.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
VVX 300 B/W Screen
6-Lines | HD Voice $179 MSRP
SoundPoint IP 650 B/W Screen
6-Lines | HD Voice $449 MSRP
VVX Value: Higher FPD • VVX = More Features Per Dollar • The entry-level VVX 300 matches
the IP 650 at a 60% lower price point • HD Voice • 6 line/function keys • VVX Expansion Module • Gig-E for +$20 MSRP
• VVX 300 is also 10% less than the old IP 335 (2 line/function keys)
14
![Page 15: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/15.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
VVX 600 Color Touch Screen
16-Lines | HD Voice & Video $479 MSRP
SoundPoint IP 650 B/W Screen
6-Lines | HD Voice $449 MSRP
VVX Value: Higher FPD • The high-end VVX 600 greatly exceeds
the capabilities of the IP 650 at nearly the same price point • HD Voice • HD Video-ready • Color touch screen • 16 line/function keys • Local USB storage & Call Recording • Blue Tooth headsets • VVX Expansion Module
15
![Page 16: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/16.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
VVX 300
B/W Screen 6-Lines
HD Voice
VVX 400
Color Screen 12-Lines HD Voice
VVX 500
Color Touch Screen 12-Lines
HD Voice & Video
VVX 600
Color Touch Screen 16-Lines
HD Voice & Video
VVX Expansion Modules
Paper Color
VVX Camera
HD Video
16
![Page 17: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/17.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
SoundStation® IP 5000 Small Room 7Khz HD audio
SoundStation® IP 6000 Medium Room 14Khz HD audio
Large Room 22Khz HD audio SoundStation® IP 7000
17
![Page 18: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/18.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• We value our partnership with ANPI
• We value our VARs and Resellers
• It’s a great time to be in hosted voice and video
• The device matters—make it a great one!
18
![Page 19: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/19.jpg)
© Polycom, Inc. All rights reserved.
Thank you!
Darren Knapp Regional Sales Manager Cloud & Service Providers South Central USA Polycom Inc. 214-758-7272 Anywhere [email protected]
![Page 20: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/20.jpg)
![Page 21: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/21.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
$100 bonus on each first sale of ANPI VIP • After the first sale, the agent will be
entered into three drawings for $500
• First sale must be a minimum of 10 seats and include at least 10 Polycom VVX phones
• All orders must be submitted by Thursday, July 31, 2014.
21
![Page 22: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/22.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
• New white paper available to assist with educating your customers
• Ongoing white papers will be posted monthly
• Available for download http://www.anpi.com/lp/5-reasons-to-switch-to-hosted-uc/
22
![Page 23: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/23.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
23
Submit your questions now!
![Page 24: Device Matters When Delivering Hosted UC](https://reader033.vdocuments.net/reader033/viewer/2022051817/54877b055806b5a32f8b45bf/html5/thumbnails/24.jpg)
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Submit topic suggestions to: [email protected]
24