DevOps: IT’s Automation Revolution

Adopt DevOps Thinking To Automate Application Deployment

Eric Minick Lead Consultant – Urbancode

Glenn O’Donnell Principal Analyst – Forrester

@glennodonnell

Complexity

Kill complexity before it kills you!

201320122011201020092008

Virtualization

Cloud

Mobile

Agile Dev

AccelerantReal Complexity

ManualAbility

Theoretical

“The significant problems we face cannot be solved at the same

level of thinking we were at when we created them.”

— Albert Einstein

Welcome to a new Industrial Revolution

Consistent

Cost effective

Productive

Few surprises

There are too many surprises in IT!

Unresolved, IT reputation declines

Conflict inhibits industrialization

Dev Ops

Stereotypes fuel conflict

Ops StereotypeDev Stereotype

• Impatient

• Temperamental

• Careless about changes

• Prima donna artists

• Ignorant about the “real world”

• Slow to act

• Temperamental

• Too rigid about changes

• Always says “No!”

• Too dumb to understand apps

How can you reduce the conflict?

• Destroy the stereotypes! Get people talking!

• App Dev and Operations CAN join forces

• Involve both in the industrialization strategy

• Instill discipline with flexible process

• Accelerate with automation

• Do it now or executives WILL take action

An improved collaboration between Dev & Ops

Dev + Ops

How to make DevOps work

• Talk!

• Measure

• Accept and hide complexity but don’t love it

• Embrace process discipline across the lifecycle

• Start with a common release management process

• Automate release management execution

• Inject rich feedback across the lifecycle

• Change the incentives

• Adapt the organization(s)

• Measure

Rep

eat

to O

pti

miz

e

What is automation?

Task Execution• Individual tasks

• Repetitive tasks are candidates

Process Flow• Connects tasks and decisions

• Workload automation and RBA

Decision Trigger• Analytics (not just monitoring)

• When and why to take action

Tools that perform functions otherwise done by humans

“Fast and Accurate” is not a paradox

• “Process = Bureaucracy”is a misconception

• Discipline becomesoppressive onlyif taken too far

• Good processenhances agility

• Automationfurther acceleratesexecution

AgilityDiscipline

Traditional

Transition

Agile

Transition

Leaving

DevCome Back Soon!

Welcome To

OpsDrive Safe!

Leaving

DevCome Back Soon!

Welcome To

OpsDrive Safe!

Agile Dev meets Agile Ops

Release Management is Too Slow

Streamlined Release Management

The Typical Life Cycle Is Broken

• One-way flow doesn’t allow for continual improvement

• Information developed early is lost when given to Ops• Ops must resort to reverse engineering (a wasteful effort)

• Release from App Dev to Operations is a huge problem• Thus, also a huge opportunity

• Cultural barriers must fall but tools must also evolve• New tool developments are promising

AppDev Ops

Ops

EA QA

Collaborate Across The Life Cycle

• Feedback makes it a true lifecycle with continual improvement

• Automation based upon apps span the lifecycle• Apps become adaptive like infrastructure now is

• Information is preserved and put to good use everywhere

• A well-managed portfolio emerges from people communicating!

AppDevEA QA Ops

Agile Process

Development Staging Production

Package

Package releases for speed & accuracy

Transitions

of

Components

Transitions

of a

Package

Move packages, not individual components

?

Automation is more an evolution of trust than

an evolution of technology.

YOU ARE HERE

The evolution of trust and technology

Real Complexity

ManualAbility

AutomationSilver Bullet

Trust Gap

Trust

Evolution

Automation Evolution

Will automation replace my job?

• Don’t fear automation … embrace it!

• This is the future … be a part of the future!• History has not been kind to those who

resist the inevitability of progress!

Maybe… but resistance is futile!

If you cling to the past, you have no future

Hot new roles emerge

• Business relationship manager

• Automation architect

• Service designer

• Service manager

• Vendor manager

• Process owner

Hire, fire, and rewire to fill the needs

Who does DevOps? …. Who automates?

Everyone does, but who “owns” it?

Ambiguity will destroy you!Clarify roles & responsibilities

Dev OpsServiceDesign

ServiceOperation

ServiceTransition

Summary

• Embrace the new reality of industrialized IT

• Talk to each other!

• Abandon the stereotypes of all parties

• Abandon the love affair with complexity – your job is to

simplify

• Streamline the handoff from Dev to Ops (agile lifecycle)

• Get serious about process discipline, but don’t go too far!

• Institute systems engineering practices across the entire

lifecycle

Pursue DevOps automation to lead industrialized IT

Thank youGlenn O’Donnell

+1 617.613.8826

godonnell@forrester.com

@glennodonnell

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A 3rd Silo?

Dev DevOpsTeam Ops

28

A 3rd Silo?

Dev DevOpsTeam Ops

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So how do we bring these guys together?

Dev Ops

30

DevOps Infrastructure Team

Dev Ops

DevOpsInfrastructure

31

Release Management too

Dev Ops

DevOpsInfrastructure

ReleaseManagement

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Role of DevOps Infrastructure Teams

http://www.urbancode.com/html/resources/webinars/Building_a_DevOps_Toolchain.html

Build AutomationTool-chains

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Role of DevOps Infrastructure Teams

http://www.urbancode.com/html/resources/webinars/Building_a_DevOps_Toolchain.html

Build AutomationTool-chains

• Product Mindset• Delivered as a service• Models

- Post Office- Some assembly required

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Reduce Tool per Siloism

• Common backlogs• Common builds• Common IaaS• Common deployments

We’re soo different in our needs, we need

our own thing

35

Evangelize and Coach

36

These teams survive and thrive

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Urbancode References

http://urbancode.com/resources

White Papers– Enterprise CD Maturity Model– Lean Build & Deployment Automation– Deployment Automation Basics

Stay in touch:

Blogs.urbancode.comTwitter:@UrbanCodeSoft, @EricMinick

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Yes, we sell DevOps oriented products

• uBuild – Build automation and CI for the hard problems

• uDeploy– Deployment and release management

• uProvision– Spins up virtual environments. Integrated with

VMWare, Azure and EC2• uRelease

– Release & Environment management / planning

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Q&A

Contact Eric MinickEric@Urbancode.com @UrbanCodeSoft @EricMinick

www.urbancode.com

Contact Glenn O’Donnel+1 617.613.8826godonnell@forrester.com @glennodonnell

www.forrester.com