df2u madrid: sales cloud
TRANSCRIPT
Salesforce for SalesTransform Sales from Lead to Cash
ALBERTO SORIA LÓPEZAccount Executive [email protected]
Statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Forward-Looking Statements
86%
of buyers will pay more for a better
customer experience
Customer Experience is the New Battlefield
Timely, knowledgable, and helpful support
Knowledgable and personal sales reps
Fast turnaround on quotes, contracts, and approvals
Relevant marketing emails
Salesforce for Sales
Create Advocates
Close Deals
Grow Pipeline
Marketing Automation
Lead & Opportunity Management
Mobile Sales
Forecasting Quote-to-Cash
Custom Sales Apps
Sales Analytics & Predictive Intelligence
Cross-sell & Up-sell
Sales Data Collaboration & Partner Management
Transform sales from lead to cash
Sell smarter with EinsteinIntelligent scoring and insights
Sell faster with LightningProductivity tools to maximize selling time
Sell the way you want with the Salesforce PlatformConnect to your customer from any device
Transform Sales from Lead to Cash
A Leader in the Gartner Magic Quadrant for SFA
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Salesforce.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technologyusers to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
Magic Quadrant for Sales Force Automation
August 2016Analyst(s): Tad Travis, Ilona Hansen, Joanne Correia, Julian Poulter
10 Yearsin a row
Sell Fasterwith Lightning
Sell Smarterwith Einstein
Transform Sales from Lead to Cash
Sell the Way You Wantwith the Salesforce Platform
Transform Sales from Lead to Cash
Sell Smarterwith Einstein
Machine Learning • Deep Learning • Predictive Analytics • NLP • Smart Data Discovery
Sales intelligence from lead to cash
Sales Gets Smarter with Einstein
Discover
Lead, opportunity, and activity insights
Predict
Predictive lead scoring and smart lists
Recommend
Recommended follow-ups and next steps
Automate
Automated activity capture
Get Smart About Your Best Leads and Opportunities
lead conversion
+43%
Prioritize the best leads with intelligent scoring
Discover buying signals and get recommended next best actions
Predictive Lead Scoring Opportunity Insights
See important metrics in one place and take immediate action
Advanced analytics to align with marketing and improve campaign ROI
Wave for Sales Wave for B2B Marketing
Make Decisions Faster with Actionable Analytics
Eliminate manual data entryAutomatically log every email and event
Turn activity into insightSuggested tasks and metrics for coaching
Increase sales collaborationActivity sharing for visibility across your team
Sell smarter from anywhereMobile and desktop apps
Sell Smarter with Salesforce InboxRelationship intelligence powered by Einstein
more time selling
+25%FPO
Transform Sales from Lead to Cash
Sell Fasterwith Lightning
Two Thirdsof sales reps' time is spent not selling
Research leads
Build report
Switch systems
Update info
Sync calendar
Log emails
Reps Face Obstacles on the Path to Productivity
Lightning Takes Sales Productivity to New Heights
200+ New Features
Kanban
Lightning Voice
Global Actions
Docked Composer
Calendar All
Path
The future of productivity: conversational documentsSupercharge Productivity with Quip
Mobile-first
Conversations without email
Create work together
Online & offline
Transform Sales from Lead to Cash
Sell the Way You Wantwith the Salesforce Platform
Next-generation CPQSalesforce Quote-to-Cash
Close faster with LightningConfigure products, pricing and quotes to maximize cross-sell opportunities
Sell smarter at every stageAutomate add-on orders, contracts and renewals
Close from anywhereEasily process invoices and orders from any device
Any sales process, one experienceCustomize quote-to-cash for how you sell
quote-to-order conversion
+29%
Boost Channel Sales with Partner Communities
Connect faster with Lightning BoltProven partner solutions you can roll out in days
Maximize channel performanceTrack channel sales directly in Salesforce
Empower partners everywhereEnable partners to close deals from any device
Close deals fasterRapid access to data, approvals and support
The leading platform for Partner Relationship Management
Transform Sales from Lead to Cash
Sell Fasterwith Lightning
Sell Smarterwith Einstein
Sell the Way You Wantwith the Salesforce Platform
Salesforce for ServiceWelcome to Conversational Service
Service Cloud Leader IberiaFernando Gallego