dhiraj resume

DHIRAJ KUMAR GOUDAMobile: +91-0-8898565385; 9167139595; Email: [email protected]

DHIRAJ KUMAR GOUDA (MBA HR)E-Mail: [email protected] Mobile: +91-8898565385;9167139595

PROFILE SUMMARY

Completed MBA in Human Resource Development from Andhra University (2013) Completed B.Tech in Computer Science and Information Technology from SISTAM

Engineering College (2009) Andhra Pradesh Training and Development Process (Training Needs Analysis – Design & Development –

Implementation – Evaluation) L&D Strategy, best practices in Talent management, leadership development, coaching and

mentoring, selling skills, customer service skills, interpersonal skills, time management Training Evaluation Stages – Kirk Patrick’s Levels of Evaluations (Implemented level 1 & 2) Expert level on training needs analysis, course design, curriculum development, program

implementation/delivery and evaluation on various organizational development techniques Strong communication, platform, group facilitation and management skills Good interpersonal skills Comprehensive knowledge of adult learning principles In-depth level of behavioral analysis skills Competent level of project management and consulting skills In-depth level of knowledge of trends and development in training, organizational

development, performance management and employee engagement interventions Demonstrates strong creativity and innovation Willing to extend help and support when needed, a good team player Trained around 10,000 Master Trainers nominated by RMSA (Rasthriya Madhyamik Siksha

Abhiyaan) Trained “Air India” on Motivational Skills and Interpersonal Skills Trained “Accenture” on Soft Skills and Behavioral Skills Trained “Computer Sciences Corporation” on C2C (Campus to Corporate) program Trained “CMC Ltd” on Business Communication Skills and Interpersonal Skills Trained “L&T” at Hajira on Motivational Skills and Confidence Building Trained “Sterling Generators” on Positive Attitude and Time Management Trained “Welspun Industries” at Kutch on Supervisory Skills Trained “Vinod Medicals Pvt.Ltd” at Dadra & Haveli on Essence Of Communication Trained “Sterlite India” at Silvassa on 5s Stratergy and Vedanta Value Tree Trained “Krriss Packaging” at Daman on Safety and Security Management for two days

training Workshop Trained “Reliance Corporation” (RCP) for technical help desk engineers on Customer

Service Skills Trained for “TATA Motors” on Business English Trained to “Bombay Stock Exchange” (BSE) on Business communication skills and

Customer service skills Trained “Reliance Corporation” (RCP) on Interpersonal Skills and Behavioral skills Trained “Indian Chartered Accountant” (ICA) Committee at Vapi on Interview Techniques

and Articulation Skills Trained “SSR Management Studies” at Amli on Train the Trainer, Management Skills and

Marketing Skills Trained “KIT Engineering College” on Business English Presented seminar on Business Communication and Personality Development at “ICWAI”

Berhampur Presented seminar on Motivational Skills at “NIFD” Berhampur Acted as the Grammarian for “Toast Masters International Club” Presented Seminar at “Andhra University” on Training Methods and Their Effectiveness as

the final year projectPROFESSIONAL EXPERIENCE

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1. Escon Elevators Pvt. Ltd. 1 st

December 2015 – Till DateManager - Training & Development Responsibilities

Managing “Training & Development”, function for ESCON Elevators at pan India level Facilitate behavioral and high end communication skills based workshops for mid to senior

management Provide training to all new hires and manage all communication for various training programs and

continuing education program specific training Aligning learning solutions with course objectives and learner needs Train the trainer program for trainers Design and develop training modules Training Need Analysis Planning training calendar’s and budgets Develop training materials Ensuring timely submission of MIS reports & documentation Evaluate and validate technical & operational specs of programs and support content design Evaluating the effectiveness of training programs and learning outcomes of the individual

employees Assess & provide feedback on impact of the programs rolled out Ensure coordination and execution of training for all process paths and evaluate, refine processes

and techniques to improve learning effectiveness To assist in driving a successful training plan and supporting the needs of the team workforce Collaborate with HOD's, Operations and support managers and individual staff to get nominations

and ensure participation for training workshop Manage all communication with managers and resource groups and monitor everyday interaction

and analyze all training performance metrics Ensure all required logistic arrangements are done in a timely manner through co-ordination with

the respective departments Participate in all continuous improvement activities and identify all requirement for process

development and enhancement Administer everyday training program and track all associate data in an accurate manner and

ensure achievement of all quality targets by team Identifying and prioritizing the training gaps, creating a table of content to cover the gap, and

define success Facilitate development of skills of sub-ordinates to enable them to perform and achieve their KRA

as well as take on higher responsibilities

2. Accenture Management Consulting 23 rd June 2014 – 20th June 2015Consultant & Trainer Responsibilities

Training to the Master Trainers nominated by RMSA (Rashtriya Madhyamik Siksha Abhiyaan) Coordinating with the Education Officers for the training program arrangements in their district Coordinating with the Field Executives for logistics arrangements Training the Secondary School teachers in Maharatsra on the world renowned concepts of

Multiple Intelligences and Learning Styles.

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3. CMC Limited 30th August 2012 – 20th August 2013Associate Learning Officer (ALO)

Learning & Development – WRResponsibilities

Imparting Trainings on Soft Skills Train The Trainer Business Communication Skills Selling Skills Accent Neutralization Team Building Skills Time Management Conflict Management Grammar Training Motivation Skills Interpersonal Skills Interview Techniques Customer Service Skills Decision Making Skills

Support, assist RLO (Regional Learning Officer) in identification of training needs and coordinate training process across various regions

Facilitate the work of RLO at various levels Document various processes, broad guidelines for future reference To consolidate feedback forms and attendance sheets Update and maintain employee training records, faculty database Monitoring that training calendar is published on time for the region, sharing quarterly projected

training budget with RLO and tracking of certifications Monitor the actual delivery of training programs as per the plan Consolidating training reports from all SBUs, verifying that all training data are updated and

maintained correctly Planning soft skill training program, planning and seeking approval for external training programs Consolidate all the training requirements across different SBUs and support functions

4. BHP Solutions Pvt. Ltd, Visakhapatnam May 2009 - June 2012 Soft Skills TrainerResponsibilities

Corporate Etiquettes E-mail Etiquettes Telephone Etiquettes Behavioral Skills Business Development Skills Motivational Skills Communication Skills Selling Skills Management Skills Voice Modulation Marketing Techniques Customer Advocacy Interpersonal Skills Time Management

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EDUCATION

Qualification University College/School Passing Year Class

M.B.A (H.R) Andhra University

SIPM College 2013 7.3 (CGPA)

B.Tech (CSIT) JNTU Kakinada SISTAM Engineering College

2009 56.44%

H.S.C. Andhra Board Sri Chaitanya Junior College

2005 60.5%

S.S.C Andhra Board Rama Krishna Residential Public School

2003 70.5%

EXTRA-CURRICULAR ACTIVITIES

Presented seminar on Business Communication and Personality Development at ICWAI Berhampur Presented seminar on Motivational Skills at NIFD Berhampur Presented seminar on DBMS at SISTAM Engineering College Srikakulam Presented seminar on Spoken English at Speak Well English Academy (Mumbai) Enacted as a Grammarian for Mumbai Toast Masters Club Enacted as a Judge for Roffel College of Management at Silvassa for Presentation Skills Participated in Scout & Guides Camp up to Tritiya Soupan

PROJECT DETAILS

Project 1: Net Banking

Duration: 3 months

NET Banking:

Role : Coding

Operating System : Windows

Back End Technologies : Oracle 9i

Front End Technologies : Tomcat 5.0, JDK1.5.0, Servlets, JSP

Description: The goal of my project Online Net Banking is to design a website and web application for universal with a specific focus on customer’s identification and segmentation, branding, usability, information architecture, technical planning and design. This is a tool that will allow web users, the ability to view their account information online.

Project 2: Training Methods and Its effectiveness.

Duration: 3 months

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Description: There are various training methods available. One has to select a proper training method

depending on the learning style of the individuals, the subject and the facilitator. There are also various

cost implications and infrastructure involved.

PERSONAL INFORMATION

Hobbies: Reading, listening music, playing games, chatting Languages: English, Hindi, Oriya, Telugu, Marathi Date of birth: 10th January 1988 Address: Q.No: C-8/217, DGQA Residential Complex, Jagdusha Nagar,

Ghatkopar (W), Mumbai. Pin: 400086 Contact Details: 0-8898565385; 9167139595 Email: [email protected] Passport Details: N2824557

REFERENCES

1. Mr. S.V. RamananSenior General ManagerTata Consultancy Services Mobile: +91-9810502470Email: [email protected]

2. Mr. Sukant SahooHead HREscon Elevators Pvt. Ltd.Mobile: +91-9850859212Email: [email protected]

Place: Mumbai

Date: / /2016 Signature

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mailto:[email protected]



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