1 11/30/2015

BUDGET DISCUSSION

2

About the Department of Human Services

• To offer temporary economic assistance, work opportunities, and protective services to improve the lives of Tennesseans.

Purpose and Mission:

• To be a leader in effectively partnering with human service customers in establishing or re-establishing self-sufficiency to create a better quality of life.

Our Vision:

Growing Capacity, Reducing Dependency

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Customer-Focused Government Goals

I. By June 2016, improve customer service by increasing application processing timeliness in Families First (FF), Supplemental Nutrition Assistance Program (SNAP), Vocational Rehabilitation (VR), and by maintaining the SNAP active error rates below the national average. A. The department will improve customer service by increasing timeliness in

application processing and by ensuring quality in service delivery. It also ensures compliance with federal mandates and regulations. This goal includes three program areas, which serve 1.5 million customers.

4

Customer-Focused Government Accomplishments

VR Employment Goal Exceeded by 4%

Helped more than 2,300 Tennesseans with Disabilities obtain employment

Increased Customer Access to Case Information by 200%

National SNAP Recognitions

SNAP PAYMENT ACCURACY

IMPROVED PROCEDURE ACCURACY

Increased number of Child Support Cases under order

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FY17 Agency Priorities 1.Establishing a 2 Generational

Approach – Implementing a 21st Century Human Services Delivery Model

2.Enterprise System Modernization (ESM)

3.Talent Management

6

SNAP Caseloads peaked

in 2012 Gradual decreasing

trend

TANF Caseloads continually

decreasing since 2010

Caseload Trends

Establishing a 2 Generational Approach – Implementing a 21st Century Human Services Delivery Model

Ove

rarc

hing

St

rate

gy

Tact

ics

Overall Goal: Economic Well-Being

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Enterprise System Modernization (ESM)

Spring 2014

Completed IT Roadmap

Established Governance which includes Executive Steering

Committee, Operational Steering Committee and

Project Steering Committee

Summer 2014

Began implementation of IT Roadmap

Quick Wins

Fall/Early Winter 2014

Issued RFI

Late Winter 2015

Sessions with RFI vendors

Fall 2015

Initiating Feasibility study

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Appropriations and Revenues

$176 $183 $180

$2,443 $2,794 $2,786

$74

$79 $79

$0

$500

$1,000

$1,500

$2,000

$2,500

$3,000

$3,500

Actual FY15 Estimated FY16 Requested FY17

Mill

ions

State Appropriations Federal Revenue Other Revenue*Actual FY15 state appropriations are less than Estimated FY16 as a result of savings in payroll, with additional savings attributed to decreasing caseloads in SNAP, TANF, and Child Care. The federal variance is all decreased caseloads of major federal programs (listed above), and the other revenue is SSA reimbursement. The Department’s FY17 Requested Savings Plan accounts for all of the differences between Estimated FY16 and Requested FY17.

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Change In Appropriations

$176 $177 $177 $174 $178

$193 $183

$0

$50

$100

$150

$200

$250

FY10 FY11 FY12 FY13 FY14 FY15 FY16

Mill

ions

*The increase from FY14 to FY15 is the result of additional state appropriation for SNAP administration funded by a transfer of $22.5 million in savings from TennCare, which resulted from TennCare assuming the lead role in Medicaid eligibility, and DHS shifting to a support role.

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Change In Positions 5,499 5,524 5,564 5,552 5,535

4,945 4,726 4,595

0

1,000

2,000

3,000

4,000

5,000

6,000

FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17

*The decrease in positions from FY14 to FY15 is due to TennCare assuming the lead role of Medicaid eligibility, with DHS shifting to a supporting role, as well as the Department’s base reduction related to SNAP administration.

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Capital Request

Increase Total State Federal Other

1. Tennessee Rehabilitation Center – Smyrna – Master Plan

$150,000 $150,000 $0 $0

Total Capital $150,000 $150,000 $0 $0

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3.5% Savings Plan

Description State Dollars 1. Reduce SNAP Administration $2,229,900 2. Eliminate Identified Vacant Positions – Administration

– 13 Positions 270,300

3. Reduce Savings Resulting from Employees Accepting a Voluntary Buyout

367,400

4. Reduce Savings Generated from Replacement of Business Intelligence Software

347,500

Total Savings $3,215,100 Savings Target $3,206,400

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Request Summary State Appropriations

$183

-$3 $0

$180

-$50

$0

$50

$100

$150

$200

Base Budget Reductions Increases Total Request

Mill

ions

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THANK YOU