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    Presented BY Group 5 Vikram S 005

    Abhay Kumar 035

    Shivani Sharma 046

    ArunThakur 050

    Aparna Katiyar 057

    Akanksha Sadekar 060

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    Steve Rivkin

    Steve RivkinRivkin & Associates LLC

    y A marketing andcommunications consultant,author and speaker.

    y He spent 14 years workingwith Jack Trout and Al Ries atTrout & Ries Inc. as executivevice president.

    y He founded Rivkin &Associates LLC in 1989.

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    About the Author

    Jack Trout,Trout & Partners ltd.

    y an owner of Trout & Partners,a consulting firm.

    y

    one of the founders andpioneers of positioning theory,and also marketing warfaretheory.

    y acclaimed author of numerous

    marketing classics, Trouts TheNew Positioning became aBusiness Week best seller in1995 and Marketing Strategy

    which highlights key strategicprinciples.

    Jack Trout

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    Differentiate or Die

    Flow of this presentation summary

    Who is in-charge?

    Being Different in Different Places

    Growth A Sacrifice in Differentiation

    Differentiation Strategy

    Differentiation what it is & what it is not?

    Unique Selling Proposition

    The Tyranny of Choice.

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    The Tyranny of ChoiceAn explosion of choices

    y Car Markety In 50s buying a car meant a choice between a model

    from GM, Ford, Chrysler or American Motors.

    y Healthcarey Earlier

    y People had their fixed Doctors and Hospitals

    y Today

    y Its gotten so confusing that people arentworrying about getting sick.

    y They worry more about where to go to getbetter.

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    The law of Divisiony A category starts off as a single entity.

    y Division is an unstoppable process.

    Initially Eventually

    Computer System Mainframes, Minicomputers,

    Workstations, Personal computers,Laptops, Notebooks, Pen computers.

    Operating system Xp, vista, Mac, Window 7

    ITEM Early 1970s Late 1990s

    Vehicle styles 654 1212

    Websites 0 47578

    Running shoe styles 5 285

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    Rise of Choice Industry

    y Internet isfast fillingup with dot coms that can helpyoufind

    andselect.

    y

    Everywhere you turn someone isofferingan advice.

    y Magazineslike Consumer Reports andConsumers Digestdeal

    productsandchoicesbyrotating the categories theyreport.

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    The Unique Selling Proposition

    RosserReeves

    (191024 January 1984)Ted Bates agency

    today as Bates 141

    y Introduced by RosserReeves in1960 - book Reality in

    Advertising.

    y A successful Americanadvertising executive andpioneer of televisionadvertising.

    y U.S.P is supposed to be thebasis for marketing Campaign.

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    U.S.P By Reevesy Each advertisement must say to

    each reader and viewer, "buythis product n you will get

    this specific benefit.y Uniqueness in Proposition

    uniqueness in brand wise or

    claim that competition cannotmatch.

    y Proposition to Move masses

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    Consumer Differentiation Abilitiesy INTUITIVE

    y uses intuition to concentrate on possibilities, avoiding details in favorof a big picture view.

    y susceptible to a next generation strategy of differentiation.

    y THINKERS

    y analytical, precise and logical.

    y possess a lot of information, often ignoring the emotional or feelingaspects, responding to the facts about a product.

    y FEELERS

    y

    Dispenses with intellectual analysis in favor of following their ownpreferences.

    y an ideal group for third-party endorsements from experts who lookand sound real.

    y SENSORS

    y

    enormous capacity for detail and a knack for putting things intocontext

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    Need For Reinventing

    Unique Selling Proposition

    y Competition

    y Similarity of products

    y Speed of Technology

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    Differentiation To Survival in Markety Focus on differentiating

    your products

    y

    Improve, upgrade andreinvent products.

    y Me-tooism - a

    dominant force incompetition.

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    What Differentiation Is Not

    Qualityand Customer Orientationy Every companys mantray Consumers have grown more demandingy

    The myth- serving the customer is the name of the gamey Remediesy operational effectiveness and product positioning

    Creativityy

    Puffery and ineffectual advertising run under the guise ofbeing creativey Remedies-

    o emotion and intelligence togethero Advertising should communicate information about the

    product

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    What Differentiation Is Not

    Price

    y Greatest Enemy of differentiation, however, Pricingstrategy can be a differentiator.

    y Differentiating with high price.

    Breadth of Line

    y

    Is a difficult way to differentiate becausey there is no way to keep your competitors from using the

    same strategy

    y Problems of being too big.

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    The Four Steps to Differentiation

    Step 1: Make sense in the context

    Step 2: Find the differentiating idea

    Step 3: Have the credentials

    Step 4: Communicate your difference

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    Differentiation Takes Place

    In The Mind

    Minds cant cope

    Minds are limitedThe power of simplicity

    Minds are insecure

    Buying what others buyMinds dont change

    Minds can lose focus

    The power of the specialist

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    Eight Successful

    Differentiation Strategiesy Be First:

    y Being 1st is one thing , staying 1st is another.

    y Specialize in your market:y Concentrate on core competencies

    y Be the preferred provider:

    y People are more likely to purchase a product that othersthink is the correct one to buy.

    y Make your products in a special way:

    y Having a name which catches peoples attention

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    y Be hot:y Show people you are growing , why hide when you have

    something???y Maintain attribute ownership:

    y Best way to differentiate a product or a service

    y Be a leader:y

    It creates credentials of a brand E.g.: IBM, Heinzketchup

    y Have a history:y History makes people secure of what they are buying

    Eight Successful

    Differentiation Strategies

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    Growth - A Sacrifice in Differentiation

    Growth negatively affects differentiation in two keyways:

    y Distracted focus

    y Rather than pouring on the resources andpreempting a differentiating idea, companies ingrowth mode tend to focus those efforts ongrowing their businesses.

    y Over-extension of Product Line

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    Being Different in Different Places

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    Whos in Charge Here?

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    Managerial Lessons