digital disruption: a librarian's perspective
TRANSCRIPT
Digital Disruption: A Librarian’s Perspective
Jane Cowell Director Engagement & PartnershipsConnect via: @janecowell8 LinkedIn [email protected]
Digital disruption
When people adopt technology they do old things in new ways. When people internalize technology they find new things to do.
Digital disruption unleashing the next wave of innovation; James McQuivey
Digital disruption• No area of human endeavour is
immune• Australia is a global leader in digital
disruption
Digital disruption in Australia: A guide for entrepreneurs, investors and Corporations, Nick Abrahams
Digital disruption• Focus on being good at collaboration to
create a great customer experience• Invest in great staff & let them learn• Get lean – fail fast & fail forward• Give people a higher purpose
Digital disruption in Australia: A guide for entrepreneurs, investors and Corporations, Nick Abrahams
CSIRO study: GLAM sector• Make the public part of what we do• Become central to community well-
being• Beyond digitisation – creative re-use• Develop funding for strategic
initiativesInnovation Study: Challenges and Opportunities for Australia’s Galleries, Libraries, Archives and Museums. CSIRO September 2014
Fundamental disruption• Move from
• Curation, information providers• Move to
• Enabling for creation, learning and innovation
• With• Collaborative & personalized
approach
Move away from:• Being busy to drive activityMove to: • Intentional activity with
partners that makes a difference based on evidence
Who should take charge?• Who has the Domain expertise• Who has the Values• We do! who else will do it with our
fundamental value base of sharing & access
• Identify opportunities that matter for our customer & their experience
Digitally empowered customers• Well connected• Empowered• Ready to learn• Want to share• Want to create
The future customer• 12 Year old app developer
Shows how full bleed image can be used. Caption preferably in white, or black if a light photo. Minimum 20pt arial
Blank slide for photos or diagrams.
Lean Startup Methodology
Opportunities• Look outside our industry• #MuseumInstaSwap• Melting Pot initiatives• Move beyond the authoritive voice of
‘The Library’• Click;Connect;Curate;Create project
Opportunities• Learning happy hour• Innovation dream team with budget• Let it Go: our theme song• Pilot something, learn, fail forward,• Try ‘in residence’ programs – Half
Memory project
Opportunities• Mindset of helpfulness for digital
platforms• Real people in Real time • Ask your customers• Look outside our industry • Collaborate, collaborate, collaborate
Deloitte’s Digital Disruption: short fuse big bang report & South Australia Digital disruption Digital opportunities
• Questions? • Discussion
