digital marketing plan by vicky deshmukh
TRANSCRIPT
TARGET CUSTOMER
Age: 18 yrs + For LinkedIn: 18 yrs - 35 yrs For Job Portal: 18yrs – 35yrs
Gender: Male and Female
Profession: Marketing professional,MBA studentsEmployee working in DOT.COM sectorsGraduates & Prospects Interested in a Digital Marketing CareerWorking EmployeesSmall Business Owners/EntrepreneursWeb MarketersAd AgenciesWeb AnalystsWebsite OwnersPeople who live in India
COMPETITION
• NIIT Imperia (http://www.niitimperia.com/program-in-digital-marketing)• Digital Vidya ( http://www.digitalvidya.com/)
• IAMAI (http://www.iamai.in/mktcourses.aspx)• Delhi School of internet marketing (http://dsim.in/)
• Digital Academy (http://www.digitalacademyindia.com/)• Internet & Mobile Research Institute (IMRI) (http://www.imri.in/academics/ )
• Web Next Solution (http://www.webnextsolutions.com/)• Learning Catalyst (http://learningcatalyst.in/)
• Digital Success (http://www.digitalsuccess.in/)• Web Marketing Academy (http://www.webmarketingacademy.in/)
• Web Sense Training (http://www.websensetraining.com/)• Operating Media (http://www.operatingmedia.com/)
• Local institutes providing certification courses
• About 1.5 lakh jobs are expected to be created in the digital marketing space within a couple of years as more companies tap the internet and the social media platforms to bolster business.
• While all other industries are struggling with a growth rate of 5 to 10 %, digital media industry is booming high with 30% growth rate.
• But the most remarkable point is that this growth rate is not going to be stagnant in the coming years. Scope for digital marketers in India will only get bigger and better in the years to come.
• As per a recent study, although internet penetration in India is yet to cross 16% of the population.
• India has 110 million mobile internet users of which 25 million are in rural India. Of this 5 million internet users in rural India 70% access the web via mobile phones.
• Not just that India with more than 82 million monthly active Facebook users spots the third position in the world after the US and Canada and it is expected that that the country will have the world’s largest Facebook population by 2016.
BUSINESS ENVIRONMENT
•The country has 900 million mobile accounts, with 600 million unique mobile subscribers
•It has more than 30 million PCs
• It has more than 205 million Internet users at present and by 2015 there will be 300 millionto 400 million Internet users
•There are more than 50 million mobile data subscribers of which 5 million access Internetonly on the phone
• The country has 15 million 3G mobile subscribers
• It has more than 23 million unique users on YouTube
•Average time an Indian net user spends on social media is 3 hours a day
•70% of Indian internet users watch online videos
Strengths:
Simple , Easy & Understandable Innovative Products Strong Marketing Experience Cost Advantage Positive Brand Recognition Variety of payment mode
Weakness:
No live chat option for interaction No Class Room Training Hard Copy of Course Not Provided No current affairs & updates provided No mail or Newsletter
Opportunities:
Faster growth rate of internet users New Course in the Market Cross Selling Shifting of marketing strategy
Treats:
Lot of options are available in market Price New Competitive Course Products Limited Funding
SWOT ANALYSIS
LONG TERM GOAL –To Generate Revenue And Increase Sales
SHORT TERM GOAL –To Sell 500 Units of Digital Marketing Courses In a month
Need –To Generate Maximum Number of Leads Through Online Marketing Which Can Be Converted Into Customers
LAST TWO MONTHS REPORT –
Based on marketing done on different aspectsThese leads generated by - Creating WebsiteRelevance Keywords to siteGoogle AdsCreated Account on Face book, Twitter, LinkedIn and other site
MONTH LEAD GENERATION CUSTOMERS CONVERSION RATE %
1st MONTH 3500 100 2.8
2nd MONTH 5000 250 5
NEXT MONTH GOAL / OBJECTIVE -
Time Frame - 1 MonthTarget - 500 Units of Digital Marketing CourseConversion rate - 8% to 9% ( based on marketing plan )Lead Be Generated - Appox 7000+
MONTH LEAD GENERATION CUSTOMER COVERSION RATION %
3rd MONTH 6500 to 7500 500+ 7% to 8%
These leads will be generated on the basis of planned strategic marketing .Forward steps will be taken to explore and penetrate the huge market
Leads will be converted into potential customer by providing proper guidance, feed back.The Key Lessons taken from the past experience
TARGETING
POSITIONING
PROPOSITION & MARKETING MIX
BRAND STRATEGY
ONLINE PRESENTATION & PRESENCE
CONTENT & ENGAGEMENT STRATEGY
AQUITISION & COMMUNICATION STRATEGY
CONVERSION STRATEGY
RETENTION COMMUNICATION STRATEGY
DATA STRATEGY
TARGET
Marketing
professional MBA
students
Employee working in DOT.COM
sectors
Graduates & Prospects
Interested in a Digital
Marketing Career
Working Employees Small
Business Owners/Entreprene
urs
Web Marketers
Ad Agencies
Web Analysts
Website Owners
TARGET
Gender – Male & Female
Ways of Targeting –
Targeted More Through Social Media site (Face book , Twitter),
Mailing, YouTube
MBA STUDENT
GRADUATE
EMPLOYEES
Targeted More Through Social Media site ( LinkedIn, Twitter, FB ) ,
Mailing, Mobile marketing
Working professionals
SME / Businessman
Website developer
People:Visitor / Audiences will get broad description regarding course and its benefits.For any query support will be provided with help of FAQs, Live chat tool, Toll Free Number (ex.1800--), Post query.
Place: Create pages / account in Face book, LinkedIn, Twitter, a BlogGoogle analytics accountBanner & Display Advertising
Price: Price of the course offered is Rs. 5599/-
Promotion:Social Media – Face book, LinkedInE-mail marketing campaignGoogle AdsDisplay adsBlogs, with back links to landing page
PROPOSITION & MARKETING MIX
BRAND STRATEGY
Research audience –Age: 18yrs to 35yrsGender : Male & Female
Professionals, Graduates, MBA student, SME, Web developer,
Give your brand a voice –consistent in your messaging that audience wants to hearex. Digital Marketing Certification
From Expert ! Book your Seat TodayShort Term / Long Term - Call on 1800...
Balance online media mix –Search Engine OptimizationPay Per ClickE-Mail MarketingSocial Media MarketingMobile MarketingBanner & Display AdvertisingContent Marketing
Plan social media integration –Interaction with audience through various mediumTreat social media as conversionFace BookTwitterLinkedInBlog
Build up reputation online –be sure to leverage any existing offline partnerships you have in order to grow reputation online
ONLINE PRESENTATION & PRESENCE
Ads on other media site should give descent knowledge about course typeex. Digital Marketing Certification
From Expert ! Book your Seat TodayShort Term / Long Term - Call on 1800...www.edukart.com
Link address should be landed on the respective pageex. Home page
Site will be determine as Main SiteReferral Site ( Registered on other portal B2B , B2C portal )ex. www.____.com/edukart
Every site or link objective is to get visitor on the main site (page) which can beuseful and helpful to convert visitor into lead by providing proper content and various ways of contact us option.
Understand online audience
EX . Student, Employee, professional, SME
Create a content that values to each group
EX. Digital Marketing Certification – Student / Employee/
Digital marketing to grow your Business - SME / Businessman
Understand their online engagement behaviour
and provide them platform for conversation
Create online personas to target
Ex . Prioritise influence
Test & Refine
Ex. Sent mail to those provided mail id,
Analyse the visitor traffic way &
engagement page
CONTENT & ENGAGEMENT STRATEGY
AQUITISION & COMMUNICATION STRATEGY
Last Two Month Strategy -
Column1
PPC
SEO
SOCIAL
Mobile
offline
Content
CONVERSION STRATEGYFrom the last two month responses and feedback of the visitors and customers
Visitors
Bounces
30 % to 70 %
Early Walkers
10% to 20%
Late Walkers
5% to 10%
Leads
Customer
Bonuses -Due to Content irrelevancy as per visitorTime Consuming for opening landing PageHeavy & Complex Web page designIrrelevant Visitor
Early Walker –Content less informativeNot proper conversation Improper contact us
Action Taken-Content information is to the pointLight images and displayIncrease in contact us by FAQ, Post, Toll Free, FeedbackIncrease in Social Media InteractionsPost and updatesRelease and posting of Newsletter
RETENTION COMMUNICATION STRATEGY
Online Strategy –Feedback Form will be sent to customersReward points for the referenceNew updates & newsletter will be sentGroup discountSeasonal offersLink up courses to the previous courses done by candidateLife time MembershipForum Discussion
Offline Strategy –Post to the candidate Home addressNewsletter MembershipMagazine RegistrationWishing Cards
DATA STRATEGY
Permission Marketing –
Promote to existing customers through email
Face book contest tab encourages like
Engage through contest tabs to create, share and win
Inspire through blog which acts as a campaign hub
Channel Allocated Money
Pay Per Click Management Rs 1.8LK
Search Engine Optimization Rs 50k
Content Marketing Rs 28k
Face book Ads Rs 55k
LinkedIn Ads Rs 35k
Banner Ads Rs 50k
Blog Marketing Rs 30k
Video Advertising Rs 20k
E-Mail Marketing Rs 19k
Mobile Advertising Rs 14k
SMS Rs 8k
Phone Calls Rs 4k
Total Budget 4.93LK