digital transformation presentation
TRANSCRIPT
Digital Transformation … Better Business through Improved Operations
Key Benefits of Digital Transformation
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Increase in employee efficiency and productivity
Reduction in bill payment cycle
Better audit and compliance management
Establishment of an efficient tracking and monitoring mechanism
Reduction in cost incurred per employee
Efficient utilization of capital assets and infrastructure
Scalable solution that enables faster rollout of initiatives
**Study done by Deloitte for one of Newgen Customers
• Products in Enterprise Content Management, Business Process Management and Customer Communication Management.
• No 1 in India.
• Global footprint in 50 countries
• 1200 people strong 20 years old organization
• 35 Patents for its own products
Newgen Overview
3
IndiaUSA
UAE
Singapore
Offices
Rare product company to be in both ”Business Process Management and Enterprise Content Management” Magic Quadrant of Gartner
2011 Wave Report for DOCCM (Document Output for Customer Communication)
Decision Matrix for BPM, 2011“Top 3 Value for Money BPM Vendor”
Some of Our Prestigious Customers
Banking & Finance
Insurance
BPO & Shared Services
Others
Telecom
Pain Areas – Process Management
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Risk of damage or loss, when files are physically moved between locations
Uniform Distribution of work
Exception Handling
Leakage of Information
&Duplication Costs
Real Time Monitoring
(Current status of data or resources)
Newgen Product Suite
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Advantage of Digital Transformation
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Fill in Forms/Generate Document
Check documents
for Completion
Executive at Branch
Head Office
Initiate the ProcessProcess
Courier documents to Central Head
Office
Manual Document Handling
Parallel Routing
Rule based Routing
Can view electronic images for reference
Image Assisted Data
Entry
Automatic escalations
Automatic Archival of Documents
SLA Management
Exception Management
Update the Process Online
As Is ProcessDigital
Transformation Value Adds
Send Physical Files to Centre
Validations & Checking the
details
Approval Process
Exceptions handled at this
stage
Verification becomes easier
Documents scanned and
uploaded
Visibility at Head Office
Reduction in Turn Around Time
Index the documents
Images sent to Central Head
Office
Process Monitoring
No Physical movement for
resolutions
Automatic Document Archival
Newgen Phase I Solution Approach
End To End Newgen Solutioning –Phase I
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Scanning (OmniScan)
Archiving (OmniDocs)
Physical Tracking Of Documents (RMS)
Newgen Phase II Solution Approach
End To End Newgen Solutioning- Phase II
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Scanning (OmniScan) Workflow automation
(Omni Flow)
Archiving (OmniDocs)
Business Activity Monitoring – Real
Time Reports
To Sum it up
Digitize
Timely access to information
Improved use of information
Greater collaboration Associated cost
benefits
Automate
Faster turn around times Greater compliance No redundancies Elimination of non value
add tasks Improved cost of
operations
Standardize
Greater compliance & governance Adoption of right and optimized
processes Reduced training time and costs , Quick
on-boarding Faster expansions
Centralize
Leaner operations Greater control on operations Effective use of resources Substantial cost benefits
Optimize
Greater focus on value add task Leverage on best cost-quality model Leaner operations Greater focus on business Highly productive organization
We help business toPrepareRealizeAdvance
to efficient operating models
Case Studies
Challenges:
• Reduction in Bill Payment Cycle
• Auditory Compliance
• Cost Reduction
• Efficient utilization of capital assets and
infrastructure
• Tracking and monitoring of work
Process Automated:
Accounts Payable
Benefits:
Seamless integration of Workflow with SAP
Resource Optimization
Turn around time brought down from over 5 days to under 3 days
135% ROI achieved over 3 years
Additional benefit in retrieving documents for Auditory Compliance.
135% ROI Achieved
Challenges:
• Serving multiple entities across the globe
• Developing an integrated framework with
multiple ERP systems - MFG Pro, BPCS etc,
for three way match, cost codes verification.
• Fulfill country specific localized version needs.
Processes Automated:
• Accounts Payable
• Accounts Receivable
• Vendor Bills
• Freight Bills
• Purchase Order
• Purchase Requisition
Benefits:
Centralized processing of transactions in 3 locations for 25 countries
Major Cost Reduction of transactions
Country specific processes automated on single platform
Comprehensive auditing facilities
Implementation in English and Chinese language
Implementation across 25 countries
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Lets make a difference together
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Contact us to know more on Digital Transformation
Newgen Software Technologies Ltd D-162, Okhla Phase-1, New Delhi , India