digital visitors and residents: project update
DESCRIPTION
An update of the project progress.TRANSCRIPT
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DEPARTMENT FOR CONTINUING EDUCATIONTECHNOLOGY-ASSISTED LIFELONG LEARNING
9th December 2011
Digital Visitors and Residents: Project Feedback
Developing Digital Literacies - #jiscdiglit
Visitors & Residents - #vandr
David White (Co-PI)@daveowhiteUniversity of Oxford
Dr. Alison Le CornuUniversity of Oxford
Dr. Lynn Silipigni Connaway (Co-PI)OCLC Research
Dr. Donna LancllosUniversity of North Carolina, Charlotte
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Lynn Silipigni Connaway, Ph.D.Senior Research ScientistOCLC Research
David White (@daveowhite)Co-Manager Technology Assisted Lifelong LearningUniversity of Oxford
Donna Lanclos, Ph.D.Associate Professor for Anthropological ResearchUniversity of North Carolina, Charlotte
Alison Le Cornu, Ph.D.Research assistantTechnology Assisted Lifelong LearningUniversity of Oxford
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‘I just type it into Google and see what comes up.’
(UKS2)
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‘I always stick with thefirst thing that comes up on Google because I think that’s the most popular site which means that’s the most correct.’
(USS1)
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‘I knew that the internet wouldn’t give me a wrong answer.’
(UKS4)
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Background•The Digital Information Seeker: Report – Connaway, et al. 2010
•Thriving in the 21st Century: Learning Literacies for the Digital Age (LLiDA Project) – Beetham. et al. 2009
•Not ‘Natives’ & ‘Immigrants’ but ‘Visitors’ & ‘Residents’ (blog post) – White. 2008
•Information Behaviour of the Researcher of the Future –Nicholas. et al. 2008
•‘If it is too inconvenient I’m not going after it:’ Convenience as a Critical Factor in Information-seeking Behaviors.” –Connaway, et al. 2011
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Even confident internet users often lack evaluative and critical skills.
LLiDA project: http://www.academy.gcal.ac.uk/llida/
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DEPARTMENT FOR CONTINUING EDUCATIONTECHNOLOGY-ASSISTED LIFELONG LEARNING
DigitalVisitorDigitalResident
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Visitor Resident
Video: goo.gl/dny1h
Paper: goo.gl/RFSLz
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Visitor Resident
UnseenInstrumentalFunctionalIndividual
VisibleNetworked
CommunicativeCommunal
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Phase 2: Months 7-12Establishing, Embedding, and ExperiencedAdd 15 to original 30 = 45 participants
Phase 3: Months 13-24Track 24 participantsOnline survey of 400 students and scholars
Phase 4: Months 25-36Emerging 6 students
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Phase 1 participant demographics
• 30 participants
• 19 females, 11 males
• 21 Caucasian, 3 African-American, 1 Caucasian-Thai, 1 Hispanic, 4 unidentified
• 15 secondary students
• 15 university students
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Methodology:
•Interviews•Diaries•Survey•Mapping
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Interview Questions
1. Describe the things you enjoy doing with technology and the web each week.
--------
6. If you had a magic wand, what would your ideal way of getting information be? How would you go about using the systems and services? When? Where? How?
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Code book
I. PlaceII. SourcesIII. ToolsIV. AgencyV. Situation/contextVI. QuotesVII. ContactVIII. Technology OwnershipIX. Network used
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Code bookIV. Agency
A. EvaluationB. Decision/Choice
1. Convenience2. Familiarity3. Repetition4. Relevance5. Authority/Legitimacy6. Available timeEtc.
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Visitor Resident
Personal
Institutional
Engagement Maps
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UKU3
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USS4
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USU3
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Programmatically?
• Map the Code book to theVisitors and Residents continuum
• Compare the mappings between Educational stages
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Questions?
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Information-seeking cycle
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‘I simply just type it into Google and just see what comes up’
(UKS4)
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Sources
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UKU3
?
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Contact
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Email vs IM
‘My email is also like the most important way of contacting people, especially through the school...’
(USU7 )
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The power of convenience
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Agency
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Convergence“Google doesn’t judge me” (UKF3)
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People
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‘Oh, definitely one of my teachers just being able to appear, definitely. Just to be able to have maybe a professor or someone that is an expert in that area, and just for them to be there when I want them to, so that if I don’t get something they can explain it to me. Because that’s the other thing, it’s more verbal communication that I find easier, so not always the website, although I do usually use the internet it’s not my preferred choice.’
(UKS4)
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Questions?
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Open Answer Resources
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Do you think education is about the 'answers' themselves or the process of getting to those answers?
A: Answers
B: The process of getting to those answers.
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Sources
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‘Freely available tertiary literature, accessibly and neutrally summarised from reliable secondary and primary sources, in an ongoing process of good faith collaboration involving both experts and non-experts.’
(Martin Poulter of Wikimedia)
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‘The problem with Wikipedia is it’s too easy. You can go to Wikipedia, you can get an answer, you don’t actually learn anything, you just get an answer.’
(USU6 – quoting a teacher)
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‘Perfect thing, I think it would be that all the useful, accurate, reliable information would like glow a different colour or something so I could tell without wasting my time going through all of them’
(UKS2)
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Education is about questions
The web is about answers
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‘Do they actually fail you?’
‘They don’t fail you but you get ridiculed in front of everyone for sourcing Wikipedia.’
(USS3)
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BlackMarket
Learning
http://wp.me/pLtlj-fH
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Phase 3 (Mar 2012 – Mar 2013)
•Survey•Diaries•Phase 2 coding•Triangulation
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Outputs – January 2012
•Report•Engagement maps•Emerging findings•Implications
•Video•Project discussion
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Lynn Silipigni Connaway, Ph.D.Senior Research ScientistOCLC Research
David White (@daveowhite)Co-Manager Technology Assisted Lifelong LearningUniversity of Oxford
Thanks
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Selected ReadingsBeetham, Helen, Lou McGill, and Allison Littlejohn. Thriving in the 21st
Century: Learning Literacies for the Digital Age (LLiDA Project). Glasgow: The Caledonian Academy, Glasgow Caledonian University, 2009. http://www.academy.gcal.ac.uk/llida/LLiDAReportJune2009.pdf.
Connaway, Lynn Silipigni, and Timothy J. Dickey. The Digital Information Seeker: Report of the Findings from Selected OCLC, RIN, and JISC User Behaviour Projects. 2010. http://www.jisc.ac.uk/media/documents/publications/reports/2010/digitalinformationseekerreport.pdf.
Connaway, Lynn Silipigni, Timothy J. Dickey, and Marie L. Radford. “‘If it is too inconvenient I’m not going after it:’ Convenience as a Critical Factor in Information-seeking Behaviors.” Library & Information Science Research 33, no. 3 (2011): 179-90.
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Selected Readings
Nicholas, David. Rowlands, Ian. Huntingdon, Paul. Information Behaviour of the Researcher of the Future: A CIBER Briefing Paper. London: CIBER, 2008. http://www.jisc.ac.uk/media/documents/programmes/reppres/gg_final_keynote_11012008.pdf.
White, Dave. “Not ‘Natives’ & ‘Immigrants’ but ‘Visitors’ & ‘Residents.’” Posted on TALL Blog, July 23, 2008. http://tallblog.conted.ox.ac.uk/index.php/2008/07/23/not-natives-immigrants-but-visitors-residents/.
White, David. Le Cornu, Alison. “Visitors and Residents: A New Typology for Online Engagement.” First Monday 16, no. 9 (2011).http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/3171/3049.
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Exam room: zeligfilmhttp://www.flickr.com/photos/zeligdoc/4536875415/
Vending machines: midoisyuhttp://www.flickr.com/photos/midorisyu/752223850/
Cycle route: Damian Cugleyhttp://www.flickr.com/photos/midorisyu/752223850/
Glasses face: peterburnhamhttp://www.flickr.com/photos/pburnham/5238764188/
3 Generations (Street at night): Gilderichttp://www.flickr.com/photos/lanier67/5253473681
Porto Riberia: lanier67 http://www.flickr.com/photos/lanier67/5253473681
Picture credits