diploma in maritime management & leadership

Developing knowledge and skills for existing and aspiring managers to build competence and progress in management roles in the shipping industry.

DIPLOMA IN MARITIME MANAGEMENT & LEADERSHIP

Assessed and Awarded by

DIPLOMA IN MARITIME MANAGEMENT & LEADERSHIPABOUT THIS COURSE

The ever-increasing focus on the human element in the maritime sector has raised awareness of the need to improve management and leadership skills for both sea and shore-based staff. The Diploma in Maritime Management and Leadership is a professional development course which aids existing and aspiring managers to develop requisite management skills by exploring, learning and then applying best practices. This will ensure they, and their teams, develop and respond positively.

The Diploma introduces the student to the principles of leadership and management through the tools of self-assessment and reflective practice, whilst considering theoretical aspects of corporate culture and comparing a students’ own experience of management, leadership and organisation dynamics. The course also examines how the relationship between planning and project management are interwoven with the need for effective and appropriate leadership and management skills.

At the end of the course students will be better prepared to manage themselves, individuals and teams, setting appropriate targets and facilitating effective working practices. This will enhance employability and earnings potential and ideal for aspiring, supervisory or first line managers.

If you’re an existing manager who could benefit from developing a higher level of management skills, or an aspiring manager this is the course that can help boost your future potential. At the end of the course you will be better prepared to manage yourself, individuals and teams, setting appropriate targets and facilitating effective working practices. Feedback from former students has stated the course subsequently enhanced their employability and earnings potential, especially from aspiring, supervisory or first line managers.

Course highlights:

• Delivered by experts inthe field – Course Director:Darren West

• Duration: 12 Months

• Delivery: Distance Learning

• Awards:North Kent College and Lloyd’sMaritime Academy Diploma:Satisfactorily passing all the assessments will result in the award of a Diploma. Participants are either awarded a pass, merit or distinction depending on the level of their achievement.

North Kent College and Lloyd’sMaritime Academy Certificate:If you are unable to complete the course, you may be awarded a certificate acknowledging the assessments you have passed.

Ideal for:

The course is ideal for anyone seeking a thorough grounding in methodologies, concepts, tools, techniques, strategies and practical skills that contribute to effective leadership and management which whilst creating an understanding of how effective management can lead to better personal and team performance. This includes both seagoing and shore-based staff, and is especially relevant for anyone looking to transition their role from operations to managerial, and especially from afloat to an office environment.

The course is ideal for all managers and future mangers in the maritime industry including:

• Seagoing ship’s officers and masters

• Role specialists including crew managementexecutives, surveyors, marine superintendents,supervisors in port operations and support staff

• Shore-based heads and managers

• Employees in administration, technical,operations and commercial roles

• Trainee managers and supervisors in first-levelmanagement roles seeking career enhancement

2www.lloydsmaritimeacademy.com/mml | [email protected] | UK +44 (0)20 7017 4483

www.lloydsmaritimeacademy.com/mml

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DIPLOMA IN MARITIME MANAGEMENT & LEADERSHIPOUTCOMES

What You Will Learn:

1. Analyse, interpret and evaluate concepts andtheories in leadership and management.

2. Understand the vocabulary of managementaccounting and interpret financial information.

3. Discuss and apply effective leadershipand management techniques to yourself,individuals and teams in the workplace.

4. Discuss the tools/techniques required to translatestrategic vision to executable management processand the leadership required to achieve success.

5. Apply management and leadershipbest-practices to different situations, inparticular the maritime environment.

6. Analyse and adapt existing effectiveLeadership and Management techniques inan increasingly automated environment.

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DIPLOMA IN MARITIME MANAGEMENT & LEADERSHIPCOURSE LEADERS

Darren West

Darren was a Warfare Officer in the Royal Navy for 21 years which included conducting bridge watchkeeping, seamanship, diving, warfare operations, administration, executive and command roles. In January 2015 he joined Warsash Maritime Academy (Solent University) as a Senior Lecturer and Course Leader in Maritime Management. During this period, he was awarded an MSc with distinction in Leadership and Management for his project entitled ‘Leadership and Management of Seafarers during the transition from manned to unmanned ships’.

Darren moved to Florida in September 2017 to work with his US wife in property development management. Having successfully achieved most of the associated project management during the COVID-19 pandemic, he is now turning his attention back to academia and maritime management as the industry transitions into a post-pandemic future.

Before moving to the US, Darren was a Fellow of the Institute of Leadership and Management, a Fellow of the Higher Education Academy and a member of the Institute of Maritime Engineering, Science and Technology.

How You Will Learn:The course is delivered by distance learning, with access to online forums. To support you during your studies the course director is available to help with any subject and assessment issues via the online forum or by email.




When does it start and how long is the course?

The course is 12 months long and the modules are released online, one every month. Please go online to see the next available start date.

What are the entry requirements?

A-Level standard or equivalent (High School); or NVQLevel 3 or equivalent; or no formal qualifications butparticipants who can demonstrate a number of yearsof relevant industry experience are welcome to apply:Participants will also need to provide a scanned copy of their passport page showing the photo for ID purposes. This can be uploaded to the online application form or emailed to Lloyd’s Maritime Academy at [email protected]

How is the course assessed?

Written assignments are submitted online and written feedback is provided by the marker.

How much does it cost?

Please go online to www.lloydsmaritimeacademy.com/mml and see the Fees page for full details. An interest-free instalment plan is available. Please contact us for more details.

KEY INFORMATION






DIPLOMA IN MARITIME MANAGEMENT & LEADERSHIPSYLLABUS

INTRODUCTION TO MARITIME BUSINESS, MANAGEMENT AND LEADERSHIP Module 1

UNDERSTANDING AND MANAGING FINANCES IN A MARITIME BUSINESSModule 2

This first module sets the environment in which the principles of management and leadership are to be applied. It introduces the variety of regulatory bodies and the roles required within the associated organisations and companies that both ensure compliance and facilitate the efficient running of the industry.

Learning Outcomes:• Describe the difference between a

leader and a manager and apply tostakeholders in the maritime domain.

• Articulate the principles ofmanagement and leadership

• Demonstrate initial self-assessmentof own leadership style(s) andmanagement capabilities

Indicative Structure:• Introduction to the Course• Introduction to the Module• The Role of Managers and Leaders• The Roles and Responsibilities of Industry

Actors/Stakeholders- Flag, Class, Surveyors, Superintendents, etc.- Corporate Social Responsibility (CSR)- Organisation Safety and Security

• Theory and Principles ofManagement and Leadership

• Types of Management Roles- Types/Styles of Leadership

Management in a commercial organisation requires an understanding of financial terms and tools. This module introduces the non-accountant to the financial aspects of company management and provides the knowledge to understand the associated vocabulary.

Learning Outcomes:• Interpret a balance sheet.• Understand a Profit and Loss statement.• Demonstrate how budgets and

budgetary control are used.• Apply ratio analysis appropriately.

Indicative Structure:• Finance in a Maritime Business• Management Accounting• Budgeting and Budgetary Control• Working Capital Control• Capital Project Appraisal• Ratio Analysis




Self-awareness is central to developing effective management and leadership skills. This module introduces the principle of reflective learning, how it effects you and your employees, and how to use it to become an effective manager.

Learning Outcomes:• Develop strategies for improving

your situational awareness andthat of your employees.

• Refine goal setting, prioritisation and timemanagement skills to work effectively.

• Become more effective in the workplacethrough reflective learning processesand improved decision making.

Indicative Structure:• Situational awareness processing

(Part 1 - Generic), experience and models• Goal setting, prioritisation, time management,

delegation and performance management

• Decision making analysis(Part 1- Controlled Environment) -personal and organisational


MANAGING YOURSELF AND DEVELOPING AS A MANAGERModule 3




Developing effective management further, this module examines company and managerial dynamics from strategy through to implementation. In particular, it examines the culture of the organisation and teams within, along with the management processes, tools and techniques used to achieve proficient work practices. It conjoins Module 3 (Managing Yourself and Developing as a Manager) and Module 5 (Leadership and Teamwork) by considering workload and the effect of stress, and how to balance the needs of task, team and individual.

Learning Outcomes:• Describe what is meant by different

types of work culture, the impactson the work environment and howthey can be managed effectively.

• Understand elementary projectmanagement processes and techniquesthat are used to manage the scope,cost and time of tasks executed.

• Consider how to apply Key PerformanceIndicators (KPI) appropriately toimprove corporate performance .

• Learn how to apply various managementtools and techniques to achieve proficientwork practices and manageable workloads.

• Appreciate workload issues, thecauses of stress and how the managercan address these at the corporate,team and individual levels.


ORGANISATIONAL PLANNING, MANAGEMENT TOOLS AND TECHNIQUESModule 4

Indicative Structure:• Types of cultures (Part 1 - Corporate,

Professional, and Societal),the issues associated with andthe management thereof

• Project management processes,including work breakdown structures, riskassessments (Part 1 - Process), qualitativeassessments and standard operatingprocedures (SOPs) (Part 1 - Process)

• Management tools/techniques - includinglists, mind maps, SMART objectives,Gantt charts, flow diagrams, rosters

• Computer software (generic)related to tools and techniques

• Computer software (specific) relatedto the organisation/team such asnavigation, logistics, robotics

• Processes of workload. Workload issuescausing tiredness, fatigue, stress andmental/physical health problems

• The effects of workload issues andsolutions achievable by the individual,manager or organisation (Part 1 - Generic)





This module looks at the interface between leadership and management by considering how the strategic vision can be executed successfully. It examines the relationship between different leadership styles/qualities and the resultant effect on teamwork and achievement of goals and tasks. In particular examining the leader’s power, influence and motivation of team members, when necessary conducting conflict management.

Learning Outcomes:• Undertake reflective learning to analyse

leadership styles and qualities to determinethe most appropriate methods foryourself, your team and the situation.

• Continue the analysis of the leader’s use ofpower, influence and motivation on teammembers responsiveness and performance.

• Analyse team composition anddevelopment to determine motivatedteams and cohesive team effectiveness.

• Demonstrate how conflict can be minimisedthrough good leadership and management.

Indicative Structure:• Turning vision into action - transactional

and transformational leadership• Adapting leadership styles to be

effective - ‘Situational’ Leadershipand ‘Balance and Strength’

• Leadership - the importance of feedback(360o) to continually improve

• Types of power and their use, types ofinfluence and the effects achieved

• Individual and team motivation• Team synergy and stages of

team development• Conflict management

LEADERSHIP AND TEAMWORKModule 5




A good leader should encourage others to maximise their potential. This module considers how to attract, promote and retain those people in order to maximise the benefit to the organisation and the individual. It also examines how to performance manage under-achieving staff and disciplinary procedures.

Learning Outcomes:• Generate a person and job specification.• Discuss the options available for

the leader/manager to develop theirteams knowledge and skillsets.

• Apply performance managementtechniques and understand disciplinaryprocedures and consider how theymight be applied contextually.

• Create action plan of continuous professionaldevelopment (CPD) for self and employees.

Indicative Structure:• Recruitment, promotion and retention• Building winning teams and developing

individuals: processes and methods (Part 2 - Applicable to Others), including training needs analysis(TNA), coaching and mentoring

• Methods and analysis to achieveeffective performance management

• Appraisals, rewarding good performance and measures available for poor performance

• Stages of CPD and action planning


MANAGING PEOPLE (SHIPBOARD AND ASHORE)

Module 7

• This module considers the options andtechniques available to the leader andmanager to communicate appropriatelyand effectively. It also examinesissues arising from miscommunicationand how to avoid them.

Learning Outcomes:• Describe the principle and practise

of communication and the inhibitorsof effective communication.

• Describe the effect of voicetone and body language.

• Discuss presentation techniquesfor a group setting.

• Demonstrate how to compilereports, file notes, e-mails andvideo conferencing effectively.

Indicative Structure:• Communication principles and practise

onboard and ashore - including connectivity of digital communication platforms

• Choosing the right communicationsmedium and using it effectively

• Briefing; speaking and presenting to groups• Effective writing/communicating - reports,

memos, documents, e-mails, video linkages,social media (Part 1 - cognitive application)

EFFECTIVE COMMUNICATION FOR MANAGERS AND LEADERS

Module 6





Human error accounts for the vast majority of accidents at sea. This module examines previously covered generic aspects of leadership and management techniques which are then further developed and adapted for the maritime industry - and in particular at sea.

Learning Outcomes:• Describe ways to improve

situational awareness of maritimeoperations (at sea and ashore).

• Discuss the differences betweenoffice culture and ship culture.

• Describe and apply the error chainprinciples and the management requiredto prevent failures and accidents.

• Apply workload management and SOPs.• Explain fatigue, stress and health issues

at sea, and how appropriate workloadmanagement and SOPs can aideseafarer’s performance and well-being.

Indicative Structure:• Situational awareness processing (Part

2 - Maritime Specific), differing experienceand the ‘Shared Mental Model’

• Types of cultures (Part 2 - Safety, Just,Ship Specific) and the issues associatedand the management thereof

• Risk Assessments - Error chains(Part 2 - Risk Management)

• Application of operational and safetyassessments to form SOPs (Part 2 -Specific to the Maritime Environment)

• The effects of workload issues and solutionsachievable by the individual, manager ororganisation (Part 2 -Ship Specific): culture,workload management, fatigue and stress

This module introduces why businesses must continually evolve in order to remain relevant and successful. Change management and leadership is central to business success and this module examines how to deliver change in benign and adverse conditions. It also considers how to motivate staff and how to manage their expectations before, during and after change. Most businesses face hardships and this module considers how to build resilience and manage redundancy, grievance and disciplinary procedures. This module also addresses decision making during a crisis.

Learning Outcomes:• Describe and apply appropriate

change management methods andappropriate leadership measures.

• Discuss how building resilienceand using influence techniquescan lead the organisation and itsemployees through change.

• Apply crisis management techniquesto achieve leadership and teamworkagainst the odds and make the bestdecisions to avoid adversity or failure.

Indicative Structure:• Change management theories/methods

– including Lewin, ERICA, VUCA• Preparing the organisation and the employees

for change - leadership transparency andcontinual expectation management

• Resilience building techniques as otherfactors erode confidence and force change

• Methods/techniques to ensure andconfirm change is for the better

• Decision making analysis (Part 2- CrisisEnvironment) - personal and organisational

MANAGEMENT IN TOUGH TIMES/ENVIRONMENTS

Module 9

THE HUMAN ELEMENT IN THE MARITIME INDUSTRY

Module 8





This module looks into the recent trends of a dispersed work force/working from home and how recent changes to logistic, manufacturing and retail processes, and ‘greener’ technologies and consumerism will effect leadership and management in the future. The module also examines the possible ways leadership and management styles and techniques could change, or adapt, to increasing automation, with less humans in the work force and greater use of Artificial Intelligence (AI).

Learning Outcomes:• Discuss blockchains, logistics dispersion (e.g

Amazon), varied manufacturing scale, ‘piggy-back’ entrepreneurship and social change impacting consumerism and vice-versa, and how the marine environment has to adapt.

• Discuss crypto currency impact on business models and the impact of cybersecurity on management practices.

• Explain the move towards greener technologies and the Corporate Social Responsibilities (CSR) that leaders and managers will have to adhere to.

• Discuss how to manage and lead a workforce using technology, computers and AI, and how to use these technologies to manage automation.

FUTURE LEADERSHIP AND MANAGEMENT WITH INCREASING AUTOMATIONModule 10

Indicative Structure:• Blockchains - logistics and cryptocurrency• Logistical hubs - large and small,

staggered chains and changes in transportation methods and efficiencies

• Changing business practices/small scale start-ups changing consumerism and consumers not following the previously established ‘rules of business’ methodologies

• Social Media (Part 2 - Commercial Application/Reaction)

• Green consumerism and diverging political ideologies impacting global business models and the impact on leading organisations in the future

• The impact of COVID and other future ‘leftfield’ impacts on leadership and management practices

• The holistic challenge of ‘leading’ and managing AI systems in the future




The case study brings together all aspects of the course modules in the submission of a final formal written report. The report will require the student to apply theory to practice and to identify and justify recommendations that will arise from the study.

Learning Outcomes:• Apply knowledge developed during the course

in order to analyse and determine appropriate methodologies and techniques that can be utilised in order to address a stated issue.

• Generate and justify recommendations/solutions that fully address the subject title/problem/question.

• Present a well-researched report that is comprehensible to an audience with no previous knowledge of the subject area.

Indicative Structure:• Setting the Scene• Description of Requirements• Arguments• Solution• Recommendations

PERVASIVE ISSUES IN MARITIME MANAGEMENT AND LEADERSHIPCase Study

The leading international professional development qualification for current & future ship managers. Essential industry legislation and regulation compliance training course by tutored distance learning over 12 months.

For full details and to apply online for this programme visit: www.lloydsmaritimeacademy.com/sm

RELATED DISTANCE LEARNING COURSES INCLUDE:Diploma in Ship Management



www.lloydsmaritimeacademy.com/sm



DIPLOMA IN MARITIME MANAGEMENT & LEADERSHIPWHO WE ARE

ABOUT LLOYD’S MARITIME ACADEMY

Lloyd’s Maritime Academy was born from Lloyd’s List.

Lloyd’s Maritime Academy is the trusted brand for professional development, working with leading academic and industry bodies to provide accredited education and training where it is much needed.

We are stepping up investment in new learning management platforms, improved content and learner resources to enhance your experience and ensure maximum reward for the investment you make in your future.

We continue to research new topics to provide you with the qualifications needed for a successful career; supporting a safer, cleaner and more efficient shipping industry for decades to come.

We look forward to welcoming you onto one of our programmes.

WHY TAKE A LLOYD’S MARITIME ACADEMY COURSE?

• Accessible – 24/7 availability from wherever you have an internet connection

• Flexible – take control of where, when, how and the rate at which you study

• Professional – industry leading course directors and tutors

• Quality – study the same course used by corporations for internal training

• Network – with tutors and like-minded professionals from around the world. Use our online tutorial forum to ask questions and share knowledge

• Save money – no additional travel or accommodation costs

ASSESSED AND AWARDED BY NORTH KENT COLLEGE

North Kent College is a major UK college based on the River Thames providing further and higher education in the south east of England. The College caters for more than 4,500 students across two main campuses, with a wide variety of academic and vocational courses, as well as professional education and training via short courses, part-time study or distance learning. Full-time and part-time higher education programmes and foundation degrees are delivered via a partnership with the University of Greenwich.

The National Maritime Training Centre at North Kent College is widely recognised within the maritime industry for providing sector-specific training within high quality industry-standard facilities.

The College is committed to helping students to achieve their ambition – whether they wish to gain their first job, achieve high-level professional qualifications, change career or prepare for their next promotion. The College takes pride in working in partnership with industry to provide the correct mix of knowledge and practical skills that are required to sustain the workforce.

North Kent College is a partner of Lloyd’s Maritime Academy in delivering this course and manages assessment, quality assurance and the award of the professional development Diploma.

www.northkent.ac.uk/nmtc




If you have any questions about the course or applying, please contact us on:www.lloydsmaritimeacademy.com/mml

[email protected] UK Tel UK +44 (0)20 7017 4483

Lloyd’s and the Lloyd’s Crest are the registered trademarks of the Society incorporated by the Lloyd’s Act 1871 by the name of “Lloyd’s”

Assessed and Awarded by

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diploma in maritime management & leadership

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