DirectorofBusinessDevelopment–FullTime,Exempt(NEWPOSITION)ContemporaryCraft(CC),a48-year-old,non-profitartcenterthatisrelocatingtoPittsburgh’sUpperLawrencevilleneighborhoodinspring2020,seeksaDirectorofBusinessDevelopment(DBD)todevelop,oversee,andimplementstrategicbusinessinitiativesforallearnedrevenue,includingretail(StoreandGallery),Studio(educationworkshops/tours),andspecialevents.Thepositionwillalsooverseestrategicmarketingdirection.TheDBDwillbeamemberoftheexecutiveleadershipteamandplayakeyroleininitiatingprogramsandprojectsthatsupportCC’svisionandshort-andlong-termplans.TheDBDshouldalsobefamiliarwithartisticplanningandtheworkoftheartisticprogramsthatoperateundertheExecutiveDirectorandDirectorofExhibitions.Thesuccessfulcandidatewillhaveapassionforart,anentrepreneurialmindset,strongbusinessskills,andaproventrackrecordofgrowingearnedrevenueandinitiativesinotherorganizations.Thispositionisaleadershipopportunityforanentrepreneurialandexperiencednon-profitmanagertocontributetoContemporaryCraft’snew$5.5millionfacilitythatwillserveasanartdestinationfortheregionandaspaceforinspirationandcreativityineverydaylife.TheDBDmustbeabletothinkbroadlyandstrategicallyaboutorganizationalworkandalsobedetailorientedandorganizedaboutimplementationstrategiesandstructuresnecessarytomovevisionintoreality.Reportsto:ExecutiveDirectorSupervises:MarketingManager(directreport),StoreManagers(directreport)andStudioManager(sharedsupervision).Consultswithothermanagementstaffonallrevenueinitiatives.

RESPONSIBILITIES:

• StrategicMarketingOverseestrategicmarketingandcommunicationseffortsforCC,includingmarketresearch,developmentofannualmarketingplan,andcreationofindividualbusinessplansforeachearnedrevenuearea.SuperviseFTmarketingmanagerandworkcloselywithmarketingmanageronsuccessfulimplementationofinstitutionalmarketingplan.

• StrategicPlanningServeasasenior-levelthoughtpartner,mentor,innovator,andbridgebuildertostrengthenallearnedrevenue/businessoperations.ServeasleadforcreationandimplementationofactionplansinsupportofCC’sbusinessplanthattransitionsCCtoanewfacility.WorkwithExecutiveDirector,sharedCFO,DirectorofOperations&Finance(DOF),andseniorstafftosetcomprehensivemeasuresforsuccessandannualbenchmarksinalignmentwithnewplan.Analyzeandinterpretorganization-widereportingdataandmetrics.

• FinancialandAdministrativeManagementProvidethoughtleadershiponhowtoincreaserevenueanddecreasecosts.Worktostrengthenfinancialcapacityoftheorganization,createefficienciesinsystems,andrecommendsavings.WorkcloselywiththeED,sharedCFO,andDOFtooverseebudgetcompliance(expenseandrevenue)forearnedrevenueareas.Effectivelyandclearlycommunicateanypotentialfinancialrisksorsignificant

deviationsfromplannedprojectionsinatimelymanner.Workcloselywithmanagersanddirectorstomonitorprogressandcorrectcoursewhennecessary.

• Earned-IncomeInitiativesandSpecialProjectsIdentifyandimplementstrategiesfornewbusinessdevelopmentthatleveragetheorganization’sassetsandhavethepotentialtoadvancethemission.Initiateandmanageotherspecialprojectsthatbuildaudienceandstrengthenfinancialhealth.OverseeCC’sretailStoreoperations(includingtheorganization’son-siteandonlinemerchandising).SuperviseStoremanagers.DevelopstrategiesforStudioprogramsandfacilityrentalsasearnedrevenuestreams.WorkinconcertwiththeStudioprogramteamtogrowStudiorevenue.

• CapitalizationPlanInconcertwiththeCFO,ExecutiveDirector,andDOF,theDBDwillsupportorganization-wideimplementationofCC’sCapitalizationPlanandmetricsmeasurementaswellasitsintegrationwiththeorganization’sbusinessplan.

• OperationsSupportExecutiveDirectorandseniormanagementteaminselectionofaneworexpandeddatabasesystemasneededinsupportofbothearnedandcontributedrevenue.Workwithalldepartmentstoensurequalityofdataasitisinputted,maintained,updatedortransferredtonewsystems,includingdonor,customer,partner,orvendordata,aswellasarchivalmedia,organizationalreportingdata,orotherinformationvitaltotheorganization’ssuccess.Ensureastrongcustomerserviceorientation,efficientbusinessoperation,physicalattractiveness,andawelcomingenvironmentforallvisitors.

• Training/StaffingWorkwithExecutiveDirectortoidentifyopportunitiesforprofessionaldevelopmentandadditionaltrainingintheareasofsales,marketing,andcustomerserviceforstaffastheygrowwiththeorganization.Initiateandimplementstafforientationandtrainingasappropriateandneeded.Intheeventofstaffvacancies,especiallyamongseniorstaff,takenecessarystepsforensuringcontinuityandproductivity,andwiththeapprovaloftheExecutiveDirector,superviserecruitmentandhiringofreplacements,onboardingconsultantsforinterimassignments,and/orreorganizingstaffresponsibilitiesandtitles.

RequiredQualifications:• 10+yearsresults-oriented,progressivelyresponsibleexperienceinbusinessmanagementpositions.• Master’sdegreeinbusinessormarketing(orequivalentexperience).• Demonstratedorganizationalleadershipskillsindirectingacollaborative,results-oriented,high-

functioningteam.• Understandingofbusinessfunctions:Marketing,Sales,Finance,Operations,IT,Fundraising,

Programming.

• Excellentwrittenandoralcommunicationskills.• Superioranalyticskillsandfluencywithnumbers.• AdvancedcomputerskillsincludinghighproficiencyinMSOffice(particularlyExcel).

Skills&QualitiesRequired:• Provenresults-oriented,strategic,andcreativethinker.• Budget-focusedaswellasentrepreneurialbusinessmindset.• Demonstrableaptitudeindecision-making,problem-solving,mentoringanddelegating.• Goal-setterandincentiveplanner.• Operateswithexcellenceinmindinallmatters,withtheconfidencetodefend/debateideaswithout

egointerfering.• Outstandingcommunicationandinterpersonalskills.• Passionforthearts.• Abilitytoexercisetactanddiplomacyinorganizationalsettings.• Transparent,direct,withsubstance.• Self-starter,self-disciplined.• Abilitytoremainfocusedinthefaceofpressure,deliveragainsttimelines,notintimidatedbytasks/time

limitations.• ProficiencyinvariousretailPOSsystemsaplus.

ToApply:Sendresume,threeprofessionalreferences,andcoverlettergivingspecificexamplesofdemonstratedresultstojmccall@contemporarycraft.orgwith“BusinessDevelopmentDirectorApplication”inthesubjectline.Allinquiriesandmaterialswillbeconfidential.Pleasedonotmailhardcopies.

ContemporaryCraftisanEqualOpportunityEmployer.CCiscommittedtoworkplacediversityandtoprovidingemploymentopportunitiestoallqualifiedapplicantswithoutregardtorace,color,religion,age,sex,sexualorientation,genderidentity,nationalorigin,disabilityorprotectedveteranstatus.