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Page 1: DIRECTORY OF SUPPORTING PEOPLE SERVICES IN DONCASTER · 2019. 7. 20. · This Directory of Supporting People Services brings all of the commissioned housing support services together

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DIRECTORY OF SUPPORTING

PEOPLE SERVICES IN DONCASTER

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CONTENTS

Foreword……………………………………………………..……........................................... 4

People with Substance Misuse Problems......………………………..…………………….. 5

Riverside Care and Support Substance Misuse Accommodation and Support Service…. 6

Generic..…………………………………………………………………………………………… 7

Riverside Care and Support Floating Support……………..………………………………….. 8

People with Learning Disabilities…………………………………………….……………… 9

Keyring Living Support Network. ………………………………………………………………. 10

People with Mental Health Problems. ……………………………………………………… 11

Creative Support Milton Court …………………………………………………………………. 12

Doncaster Mind - Morley Road………………..………………...……………………………… 13

Riverside Care and Support - Mental Health Floating Support Service……………..…….. 14

Offenders or People at Risk of Offending …………………………………………………. 15

Target Housing & M25 - Supported Housing and Floating Support...………....................... 16

Older People with Support Needs. ………………………………………….………………... 17

Chevin Housing Association - Harrogate Court………………………………………………… 18

- Moss Haven, Shining Cliff and Wellgate……………………. 19

Riverside ECHG Sheltered Housing ...…………………………………………………………. 20

The Guinness Partnership ………………………………………………………………………. 21

Hanover Housing Association…………………………………………………………………… 22

Housing & Care 21 - Minden Court 1, Minden Court 2 and Raleigh Court……………..…... 23

Sanctuary Housing Association - Sheltered Housing with Scheme Manager..……………. 24

- Floating Support..........................................……………. 25

- Sheltered Housing with Community Alarm Only………. 26

South Yorkshire Housing Association ………………………………………………………… 27

Yorkshire Metropolitan Housing Association ………………………………………………… 28

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Single Homeless………………………………………………….….…………………………. 29

St Leger Homes - Home Options Tenancy Support Service ……………………………... 30

Riverside Care and Support - Wharf House (Direct Access)...………………… 31

- Wharf House (Accommodation Based Service). 32

- Open House Plus………………………………... 33

- Outreach Service.………………………………... 34

Teenage Parents and Family Support Service ………………………………………….… 35

Sheffield YWCA Green Gables and Floating Support Service………………………………. 36

Domestic Abuse....………………..…………………………………………………………….. 37

Riverside Care and Support Victims Service…………………………………………………. 38

Young People at Risk and/or Leaving Care ………………………………………………… 40

Doncaster Housing For Young People - Supported Lodgings/ Floating Support.……… 41

Doncaster YMCA - Goodall House……………………………………………………………… 42

Salvation Army Housing Association - Doncaster Foyer …………………………………….. 43

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FOREWORD The Supporting People programme has brought enormous potential to improve the quality of housing support to vulnerable people in order to enable them to live independently in the community. This Directory of Supporting People Services brings all of the commissioned housing support services together in one easy to use guide. For further information/advice, please contact:

Doncaster Council Adults, Health and Wellbeing Commissioning and Contracts Team Civic Office Waterdale Doncaster DN1 3BU Tel: (01302) 737067/8 E-mail: [email protected]

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Client Group People with substance misuse issues Service Name Substance Misuse Accommodation and Floating Support Service Description The service comprises a number of elements including Garnham House, Dispersed Housing and Floating Support for people with substance misuse issues. Garnham House provides 6 units of temporary self-contained accommodation in Balby. This service provides a supportive and enabling environment for individuals with a history of substance misuse and addictions who are committed to exploring positive, substance-free lifestyles. 24-hour support is provided on site, with a random drug-testing programme for all individuals. Dispersed housing is also available for people moving on from Garnham House along with a floating support service to enable people with substance issues and ongoing tenancy issues to receive support and live independently in the community. Service Type Supported Housing and Floating support Support Provision 24 hour support at Garnham House Ages Supported 16+ years Types of Households Supported Single people with substance misuse issues Client Exclusions No specific exclusions Referral Route RDaSH New Beginnings, DDAS, St Leger Home Options Team, drug/alcohol agencies or self-referral. Duration of Support Up to 2 years (based on individual support needs)

RIVERSIDE CARE AND SUPPORT

4 Greenfield Lane, Balby, Doncaster, DN4 0PT

Telephone No: 01302 852892 E-mail: [email protected]

Web Site: www.riverside.org.uk

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Client Group Generic Service Name GENERIC HOMELESS FLOATING SUPPORT SERVICE Description Riverside’s Homeless Floating Support Service is a community-based service, providing tenancy support for people who are at risk of losing their home and/or need support to maintain their tenancy. The service provides practical support and advice to help people maintain their tenancy and fulfil their tenancy obligations. Service Type Floating support Support Provision Monday to Friday between 8am and 8pm During weekends between 9am and 5pm The floating support team also offers out-of-hours visits. Ages Supported 16+ Types of Households Supported Generic Client Exclusions No specific exclusions Referral Route Riverside services, Self-referral, Adult Contact Team, St Leger Home Options Team and any other agency working for the benefit of a vulnerable client. Duration of Support Short term - up to 2 years

RIVERSIDE CARE AND SUPPORT

Wharf House, Wharf Road, Doncaster, DH1 2ST

Telephone No: 01303 558014 E-mail: [email protected]

Web Site: www.riverside.org.uk

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Client Group People with a Learning Disability Service Name Living support network (Bentley and Rossington) Description Keyring provides community supported living for people with learning disabilities, who want their own place with support. Keyring believes that people can be surprisingly resourceful and have potential for developmental growth. These capacities need to be acknowledged by services if people are truly to live independently. Service Type Supported Housing Support Provision Floating / visiting support, Warden support on site Ages Supported 18+ Types of Households Supported All Groups Client Exclusions No specific exclusions Referral Route Self referral, Doncaster Council, GP Duration of Support Unlimited

KEYRING LIVING SUPPORT NETWORK

Suite 41, Sugar Mill, Oakhurst Avenue, Leeds, LS11 7HL

Telephone No: (0113) 2707775 E-mail: [email protected]

Web Site: www.keyring.org

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Client Group People with Mental Health problems Service Name Milton Court Description Short term rehabilitation and recovery service for clients with mental health problems Service Type Supported Housing Support Provision 24 hour support staff with sleep in staff Ages Supported 16 - 65 years old Types of Households Supported Single Client Exclusions No specific exclusion: decided on case by case basis Referral Route RDaSH, Community Mental Health Team Duration of Support Short term, dependant on need, average 2 years

CREATIVE SUPPORT

18 Milton Court, Milton Walk, Doncaster, DN1 3SS Telephone No: (01302) 342173 E-mail: Information not available

Web Site: www.creativesupport.co.uk

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Client Group People with Mental Health Problems Service Name Supported Housing Project Description Doncaster Mind supported housing project comprises of eight self contained flats and offers individually tailored packages of support designed to promote independent living, achievement of personal goals and full social inclusion. Service Type Supported Housing Support Provision Day time staff on site with emergency call out Ages Supported 16+ Types of Households Supported Single People Client Exclusions No specific exclusions, decided on a case by case basis Referral Route Self referral, Statutory / Voluntary agencies Duration of Support 2 Years maximum

DONCASTER MIND

28 Morley Road, Wheatley, Doncaster, DN1 2TN

Telephone No: (01302) 342525 E-mail: [email protected] Web Site: www.doncastermind.org.uk

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Client Group People with Mental Health problems Service Name Doncaster Mental Health Floating Support Service Description Housing related support to individuals with mental health issues in their own home. Working within the recovery model of support, we offer the clients individual support plans based on their needs and risk which are reviewed every 12 weeks, or when a need has been highlighted. We work closely with the client’s mental health worker to deliver a package of support which includes health, education, training, confidence building, budgeting, life skills, housekeeping skills and advice on any housing related need to help the client to live independently. We will offer peer support groups and work in partnership with Doncaster MIND to deliver specialist services. Service Type Floating support. Support Provision Support staff deliver agreed structured support to assist and enable independent living, promote social inclusion and enable recovery. One-to-one and group sessions. Ages Supported 16+ Types of Households Supported All household types Client Exclusions No specific exclusion: decided on case by case basis Referral Route Self-Referrals, Access Team, Home Options Team, Housing Associations, Health, Probation, Social Services and Voluntary Agencies

RIVERSIDE CARE AND SUPPORT

Address: Cavendish Court, South Parade, Doncaster,DN1 2DJ

Telephone No: 01302 366323 E-mail: [email protected]

Web Site: www.riverside.org.uk

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Client Group Offenders, Ex Offenders, People at risk of offending with support needs due to homelessness Service Name Supported Housing and Floating Support Description To provide a range of supported accommodation and floating support to offenders, ex-offenders and those at risk of offending with support needs due to homelessness. Service Type Supported Housing / Floating Support Support Provision Supported Housing with on call service Ages Supported 16+ Types of Households Supported Single People Client Exclusions People with pets, couples, people with children Referral Route Probation Services, Prisons, St Leger Home Options Team, Youth Offending Team, Doncaster Royal Infirmary, Other Voluntary agencies Duration of Support Up to 2 years

TARGET HOUSING & M25

Pillar House, 19-21 South Parade, Doncaster,DN1 2DJ,

Telephone No: 01302 361163 E-mail: [email protected]

Web Site: www.targetsheffield.org.uk

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Client Group Frail elderly people with support needs, People with a physical or sensory disability Service Name Harrogate Court Extra Care Scheme Description Harrogate Court provides 50 properties for elderly/frail elderly clients with support needs, who require an extra care facility in order to maintain their independence Service Type Supported Housing Support Provision On-site support workers deliver housing related support as part of a package of support for frail elderly people; there is also a community alarm system Ages Supported 55+ Types of Households Supported Single people, Couples without dependent children Client Exclusions No specific exclusion: decided on case by case basis Referral Route Self referral, Doncaster Council , Housing, Health, CAB, Probation, Care Trust Duration of Support Permanent

CHEVIN HOUSING ASSOCIATION

Royd House, Low Mills, Guiseley, Leeds, LS20 9LU

Telephone No: (0113) 2503750 E-mail: [email protected] Web Site: www.chevinha.co.uk

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Client Group Older people with support needs, People with a physical or sensory disability Service Name Moss Haven, Askern, Shining Cliff Court, Bawtry, Wellgate, Conisbrough Description The services are aimed at helping older people maintain their independence. All accommodation is linked to our alarm call system. Service Type Supported Housing Support Provision Community Alarm System Ages Supported 50+ Types of Households Supported Single people, Couples without dependent children Client Exclusions No specific exclusion: decided on case by case basis Referral Route Self referral, Doncaster Council, Housing, Health, CAB, Probation, Care Trust Duration of Support Permanent

CHEVIN HOUSING ASSOCIATION

Royd House, Low Mills, Guiseley, Leeds, LS20 9LU

Telephone No: (0113) 2503750 E-mail: [email protected] Web Site: www.chevinha.co.uk

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Client Group Older persons, Disabled persons Service Name Rostholme, Bentley; Low Lands Close, Bentley; Bloomhill Grove, Moorends Description Bungalows & flats in Bentley & Moorends for older persons. 24 hour alarm monitoring with emergency warden. Service Type Category one sheltered Support Provision 24 hour alarm Ages Supported 50+ Types of Households Supported Couples, Single persons Client Exclusions People with pets in some properties Referral Route Doncaster Council, DMBC Housing, Self referral, Other agencies Duration of Support Permanent

RIVERSIDE

3 Linden House, Sardinia Street, Leeds, LS10 1BH

Telephone No: 0845 0707071 E-mail: [email protected]

Web Site: www.echg.org.uk

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Client Group Older People Service Name Heron Court, Wheatley, Markham Court/Cottages, Conisbrough,Woodside Court, Woodlands, Church Meadow, Rossington, East Lane, Stainforth and Victoria Close Stainforth Description All sites have a 24 hour community alarm system Heron Court has a number of bungalows designed to “mobility specification” Markham Court/Cottages and Woodside Court are quiet schemes comprising 2 bedroom bungalows,some of which have been adapted for disabled use. Church Meadow is a small complex comprising of 1 bedroom bungalows. East Lane/Victoria Close, Stainforth, the accommodation comprises 1 & 2 bedroom apartments and a number of bungalows, (some adapted for disabled clients). There is a communal lounge and a laundry room room on site, along with an active resident association that organises regular social events Service Type Supported Housing Support Provision Sheltered housing for older people with a Community Alarm System Ages Supported 55+ Types of Households Supported Couples without dependent children, Single people Client Exclusions There are no specific exclusions and each application is decided on a case-by-case basis Referral Route Direct application, Local Authority nomination, Housing Department Duration of Support Permanent

THE GUINNESS PARTNERSHIP

77-79 Main Street, Mexborough, South Yorkshire S64 9ND

Telephone No: (0845) 6059000 E-mail: [email protected]

Web Site: www.ncha.co.uk

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Client Group Older People Service Name Campsall Park Road, Campsall Description These 8 bungalows are managed by Hanover on behalf of Alfred Stubbs Almshouse Trust. Service Type Sheltered Bungalows Support Provision On call system, Dispersed estate manager Ages Supported 60+ Types of Households Supported Couples without dependent children, Single people Client Exclusions No specific exclusion: decided on case by case basis Referral Route Self referral Duration of Support Permanent

HANOVER HOUSING ASSOCIATION

1 Hanover Court, William Street, Worsbrough Bridge, Barnsley, S70 5BZ

Telephone No: (01226) 205821 E-mail: Information not available Web Site: www.hanover.org.uk

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Client Group Older People Service Name Minden Court, Bentley; Raleigh Court, Intake Description Sheltered housing for older people,providing housing related support such as help with gaining access to other services, managing finances. Raleigh Court is a community alarm service only Support Provision Minden Court offers Warden Support with an alarm on-call system. Raleigh Court offers an alarm on-call system only Ages Supported 60+ Types of Households Supported Couples with no children, Single people Client Exclusions No specific exclusion: decided on case by case basis Referral Route Self referral Duration of Support Permanent

HOUSING & CARE 21

North Region Office, 1 Staithgate Lane, Odsal, Bradford, BD6 1YA

Telephone No: (01274) 744190 E-mail: [email protected]

Web Site: www.housing21.co.uk

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Client Group Older people Service Name Hawksley Court & Close, Armthorpe; Description Category 2 sheltered housing and community alarm system to either the scheme manager or Doncaster Council emergency call centre. Service Type Sheltered Housing Support Provision Scheme Manager Support, plus alarm-call system Ages Supported 55+ Types of Households Supported Single People, Couples without dependent children Client Exclusions Pets excluded from communal schemes, permission required for dispersed schemes Referral Route Direct applications, Doncaster Council Nominations Duration of Support Permanent

SANCTUARY HOUSING ASSOCIATION

Unit 15, Killingbeck Drive, Leeds, LS14 6UF

Telephone No: 08457 873263 E-mail: [email protected]

Web Site: www.sanctuary-housing.co.uk

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Client Group Older people Service Name East Lane/Victoria Close, Stainforth and Patrick Stirling Court (Phase 1), Hexthorpe Description Floating support with a visiting scheme manager plus access to a community alarm system. Service Type Sheltered Housing Support Provision Floating support, plus alarm-call system Ages Supported 55+ for East Lane/Victoria Close, 60+ for Patrick Stirling Court Phase 1 Types of Households Supported Single People, Couples without dependent children Client Exclusions Pets excluded from communal schemes, permission required for dispersed schemes Referral Route Direct applications, Doncaster Council Nominations Duration of Support Permanent

SANCTUARY HOUSING ASSOCIATION

Unit 15, Killingbeck Drive, Leeds, LS14 6UF

Telephone No: 08457 873263 E-mail: [email protected]

Web Site: www.sanctuary-housing.co.uk

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Client Group Older people Service Name Church Street, Bawtry; Wood Street/Shrewsbury Street, Mexborough; King George Close, Rossington; Flowitt Street, Mexborough; Wheatfields, Thorne Description Shletered Housing with Community Alarm Service Type Sheltered Housing Support Provision Community Alarm System only Ages Supported 55+ Types of Households Supported Single People, Couples without dependent children Client Exclusions Pets excluded from communal schemes, permission required for dispersed schemes Referral Route Direct applications, Doncaster Council Nominations Duration of Support Permanent

SANCTUARY HOUSING ASSOCIATION

Unit 15, Killingbeck Drive, Leeds, LS14 6UF

Telephone No: 08457 873263 E-mail: [email protected]

Web Site: www.sanctuary-housing.co.uk

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Client Group Older People Service Name Hatter Drive, Edlington Description Sheltered housing with a community alarm Service Type Sheltered Housing Support Provision Community Alarm System Ages Supported 55+ Types of Households Supported Single people, couples without dependent children Client Exclusions No specific exclusion: decided on case by case basis Referral Route Direct Applications, Doncaster MBC referrals Duration of Support Permanent

SOUTH YORKSHIRE

HOUSING ASSOCIATION

Hatter Drive, Edlington, Doncaster, DN12 1HW Telephone No: (01709) 310204 E-mail: [email protected]

Web Site: www.syha.co.uk

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Client Group Older People Service Name Kingfisher Close, Wheatley; School Walk, Bawtry; Laneside Close, Hexthorpe; Bullcroft Close, Carcroft; Hill Top Gardens, Denaby Main; Masham Court, Cantley. Description Sheltered housing Service Type Older persons accommodation Support Provision Alarm on call system Ages Supported 55+ Types of Households Supported Singles, Couples Client Exclusions No specific exclusion: decided on case by case basis Referral Route Local Authority, Housing Department, Self-Referral Duration of Support Permanent

YORKSHIRE METROPOLITAN

HOUSING ASSOCIATION

24 Cumberland Street, Sheffield, S1 4PT Telephone No: (0114) 2765030

E-mail: [email protected] Web Site: www.yorkshirehousing.co.uk

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Client Group Homeless or at risk of becoming homeless. Service Name HOMELESSNESS TENANCY SUPPORT SERVICE Description Provides short term accommodation with support to enable people to gain the knowledge and skills to enable them to move on to alternative housing and floating support to equip people to maintain their tenancy and participate in the wider community. Service Type Short-term tenancy support service Support Provision Structured support with Homelessness Tenancy Support Worker Ages Supported All Ages Types of Households Supported All household types Client Exclusions No specific exclusion: decided on case by case basis Referral Route Referrals are made through Doncaster Council’s Housing Department Duration of Support Short term - maximum of two years

DONCASTER COUNCIL

Home Options Team, St Leger Homes,

Waterdale,Doncaster,DN1 3BU Telephone (01302) 862043

E-mail: [email protected] Web Site: www.doncaster.gov.uk

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Client Group Homeless people in urgent need of accommodation Service Name WHARF HOUSE (DIRECT ACCESS) Description Direct access accommodation. 14 bed spaces, if there are any vacancies and the client is accepted clients can move in immediately. The accommodation is aimed at people who have no accommodation. Two meals per day will be provided. Service Type Supported Housing Support Provision 24-hour waking provision Ages Supported 16+ Types of Households Supported Single people, but couples could be accommodated under certain circumstances. Client Exclusions No specific exclusion: decided on case by case basis Referral Route Riverside services, Self-referral, St Leger Home Options Team, Adult Contact Team, Other agencies. Prospective clients wishing to self-refer can go directly to Wharf House and speak to a worker or they can call on 01302 326604. Duration of Support Very short term

RIVERSIDE CARE AND SUPPORT

Wharf House, Wharf Road, Doncaster, DH1 2ST Telephone No: 01302 326604

E-mail: [email protected] Web Site: www.riverside.org.uk

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Client Group Homeless people Service Name WHARF HOUSE (ACCOMMODATION BASED SERVICE) Description 16 en-suite rooms in groups of four rooms clustered around a shared communal kitchen. These rooms are aimed a clients who have a committment to addressing their needs and working with the project to move on. Stays in the hostel will usually be for up to 6 months, with intensive support provided to enable clients to develop the skills necessary to live independently. Service Type Supported Housing Support Provision 24 hour waking cover Ages Supported 16+ Types of Households Supported Single homeless people, couples can be accommodated in certain circumstances Client Exclusions No specific exclusion: decided on case by case basis Referral Route Riverside services, Self-referral, St Leger Home Options Team, Adult Contact Team, Other agencies. Prospective clients wishing to self-refer can go directly to Wharf House and speak to a worker or they can call on 01302 326604. Duration of Support Short term accommodation

RIVERSIDE CARE AND SUPPORT

Wharf House, Wharf Road, Doncaster, DH1 2ST Telephone No: 01302 326604

E-mail: [email protected] Web Site: www.riverside.org.uk

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Client Group Homeless Service Name OPEN HOUSE PLUS Description 26 units of supported accommodation in a purpose built hostel for single homeless people aged over 16, with issues that have led them to be homeless or have put them at risk of homelessness and who have accepted the need to change. Service Type Supported Housing Support Provision 24 hour - waking cover Ages Supported 16+ Types of Households Supported Single people Client Exclusions No specific exclusion: decided on case by case basis Referral Route St Leger Home Options Team - 100% nominations. Agencies that contact the hostel direct to make a referral will be rerouted via the Home Options Team. Duration of Support Short term accommodation

RIVERSIDE CARE AND SUPPORT

Open House Plus, Open House Plus, College Road, Doncaster, DH1 3JH Telephone No: 01302 368487

E-mail: [email protected] Web Site: www.riverside.org.uk

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Client Group Rough sleepers, homeless Service Name HOMELESSNESS OUTREACH SERVICE Description Homeless outreach service working directly with people sleeping rough between 6am and 1pm and 6pm and 1am daily. The service operates daily street walks as well as a round the clock homeless alert line with a rapid response team. The service also delivers a daily drop-in service at the Wharf House hostel offering tenancy related advice. Riverside’s ‘experts by experience’ team help people away from the streets and into safe and secure accommodation. Service Type Outreach support Support Provision 6am - 1pm and 6pm - 1am daily Ages Supported 16+ Types of Households Supported Rough sleepers, homeless Client Exclusions No specific exclusion: decided on case by case basis Referral Route Self-referral, agency referral, public reporting line Duration of Support Dependent on individual circumstances

RIVERSIDE CARE AND SUPPORT

Wharf House, Wharf Road, Doncaster, DH1 2ST. Tel: 01302 558014 (rough sleeper reporting line)

Email: [email protected] Web Site: www.riverside.org.uk

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Client Group - Accommodation Based:Young Mums & Mums to be Age 16 - 25 Years. Floating Support: Mothers, Fathers, Grandparents, Carers who have a child/ren in their care of any age. Service Name GREEN GABLES ACCOMMODATION AND FLOATING SUPPORT SERVICE Description Green Gables provides accommodation and floating support to parents/carers of a child of any age. The project will provide a programme of independent living including the provision of specialist services, life and parenting skills and parenting courses which will enable parents/carers of a child/ren to overcome the disadvantages of their past, and fulfil their potential as parents. Service Type Supported Housing and Floating Support Support Provision On site staffing, 9am –-10pm Monday to Saturday Ages Supported 16 - 25 Years for Accommodation or 16+ Years for Floating Support Types of Households Supported Pregnant young women, young women with children,Fathers, Mothers, Grandparents or Carers of a child Client Exclusions for Accommodation Violent offenders (schedule 1), current drug users, arsonists, young women who present support needs which cannot be adequately met by the project Client Exclusion for Floating Support None Referral Route Any organisation whose legitimate purpose is to assist vulnerable families e.g. DMBC Housing Option team, children centres, health visitors, midwifes, colleges, colleges, school mentors, schools, police. Duration of Support Up to 2 years

SHEFFIELD YWCA

Green Gables, Flat 9, Wath Road, Mexborough, S64 9ED Telephone No: 01709 589168

E-mail: [email protected] Web Site: www.sheffieldywca.co.uk

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Client Group Women/men/children feeling domestic abuse Service Name DOMESTIC ABUSE VICTIMS SERVICE Description Refuge: Victoria House 7 units of accomodation provides initial refuge provision for women and their children fleeing domestic violence. The service aims to help them feel safe and secure whilst staff assess their needs and develop a support plan prior to moving the service user to a dispersed property. The length of stay is 28 days. Dispersed Housing: 6 units of accomadation that are situated around the borough that are a move on stage for service users from the refuge and male victims of domestic abuse. These are let on a 6 month tenancy and have a dedicated support worker who will ensure the service user has an indvidual person centred base support plan. Floating Support: is available for men/women who are moving on from the dispersed properties that need extra support to help them resettle into a permenant tenancy. The service is also suitable for men and women who have been in an abusive relationship and wish to stay in their own home but may need extra support and help emotionally as well as helping them to sustain their accomadation. We also offer floating support to men and women who wish to stay in a relationship but need help, guidance and support to break a cycle of violence. The perpetartor of the violence does however need to be on a recognised perpetrator programme. Theraputic Programme: This is the nationally recognised Freedom Programme and You and Me Mum. Referrals are taken from Victoria House, Dispersed and Floating Support Service Users. This is to help victims of abuse understand the cycle, how to break free and the impact witnessed abuse has on their children. Children’s Service: This is a service we offer for children in refuge, dispersed and the floating support service to help the children come to terms with the trauma of witnessed abuse as well as offering them protective behaviours which helps them to recognise feelings of fear and develop safety networks. We also support the service users to adopt postive parenting styles.

RIVERSIDE CARE AND SUPPORT

Telephone No: 01302 883599

Helpline: 0800 470 1505 Email: [email protected]

Web Site:www.riverside.org.uk

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Helpline: This is a service we offer from the Domestic Abuse Hub at the Mary Wollett Centre. It is a freephone helpline service manned from 9.00am-10.00pm which the public and professionals can call for help and advice. This number can also be used to make referrals for both the refuge accommodation, dispersed housing and floating support services. Service Type Supported Housing, Floating Support, Helpline, Theraputic Programme and Children’s Service Support Provision Staff are on site at the refuge from 7.30am until 10:30pm with out of hours cover for admissions from the police. Helpline available from 9.00am-10.00pm. Ages Supported 16+ for accommodation Types of Households Supported Single Women, Women with Children, Single Men, Men with Children (men only accomdated in dispersed and on the Floating Support Service) and Couples (only on Floating Support). The Refuge Accommodation is female only. Client Exclusions None Referral Route Self or Agency Duration of Support Victoria House 28 days (may be slightly longer depending on need) Dispersed 6 months Floating Support 6 months (may be longer depending on need)

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Client Group Young People at Risk Service Name YOUNG PEOPLE SUPPORTED LODGINGS AND FLOATING SUPPORT Description The Supported Lodgings Service provides a stepping stone to independent living for young people aged between 16 and 25 in a family type environment. Householders in the community offer a room in their home along with practical and emotional support. This service also provides 1 bedspace for young people accessing the Youth Offending Service and who require support with resettlement. The Floating Support Service provides assistance to find, set up and maintain accommodation along with other support such as: benefits advice / information; life skills learning; housing advice and help to access other services. Service Type Accommodation based service and a floating support service Support Provision Supported Lodgings and Floating Support Ages Supported 16 - 25 years Types of Households Supported Single People for Supported Lodgings and all Household types for Floating Support Client Exclusions No specific exclusions, decided on case-by-case basis Referral Route Self referral, Doncaster Council , Housing, Health, Citizens Advice Bureau, Probation, Care Trust and Other statutory and non-statutory agencies. Duration of Support Up to 2 years

DONCASTER HOUSING FOR YOUNG PEOPLE

c/o Doncaster Foyer, Chequer Road, Doncaster, DN1 2AA

Telephone No: 01302 738198 E-mail: [email protected]

Web Site: www.dhyp.net

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Client Group Young people at risk Service Name GOODALL HOUSE Description Goodall House offers supported accommodation for up to 26 young people. During their time at the project residents will be allocated a keyworker to assist them gain the skills necessary to cope in independent accommodation. Service Type Supported Housing Support Provision Staffed 24 hours Ages Supported 16-30 Types of Households Supported Single People Client Exclusions People with pets, couples, people with children Referral Route Self or agency - Application form can be picked up from reception or sent out Duration of Support Up to 2 years

DONCASTER YMCA

31 Wood Street, Doncaster, DN1 3LN

Telephone No: 01302 342148 E-mail: [email protected]

Web Site: www.doncasterymca.org.uk

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Client Group Young People Service Name Doncaster Foyer Description Doncaster Foyer provides access to 40 units of accommodation with support and training for young single people aged between 16 and 25. It aims to prepare young people for independent living by providing a complete bridge from dependence to independence. Service Type Supported Housing Support Provision 24 hour staff cover, on call system Ages Supported 16 - 25 years Types of Households Supported Single People Client Exclusions No specific exclusions Referral Route Self referral , Agency referral Duration of Support 2 Years

SALVATION ARMY HOUSING ASSOCIATION

Doncaster Foyer,

Chequer Road, Doncaster, DN1 2AA Telephone No: 01302 764800

E-mail: [email protected] Web Site: www.saha.org.uk