Disaster AvoidanceDisaster Avoidance

Prepared By: Thomas Feuker - Sales EngineerTelephone: 518-254-0428E-Mail: Thomas.H.Feuker@Verizon.Com

Network OptionsNetwork Options

Our News Media has provided in depth coverage of ...

Pentagon Tragedy

World Trade Center

We need to plan for …

The Unexpected

Terrorist Threats

How do I Reduce the Impact of a Communications Failure

on...

Voice..? Data..?

Your VERIZON Team of Network Application Specialists

Can Assist You in Reducing Your Vulnerability to a

Communications Failure..!

Determine Your SituationDetermine Your Situation

Define Critical Business Functions Conduct Financial Analysis Design Disaster Recovery Plan Conduct Tests of Effectiveness Analyze Results Define Areas of Concern

Verizon Solutions - VoiceVerizon Solutions - Voice Additional Phone Lines Cellular/ Mobile Call Forwarding Options Loop Diversity Alternate Serving Wire Center Switch Redirect

Executive POTS Line

Centrex Line

Centrex Dial Back Up

Wire Center

Basic Variable Ultra Multi-Path MegaForward

Call Forwarding OptionsCall Forwarding Options

Loop Diversity

Main Loop

Backup Loop

Wire Center

Alternate Wire CenterWire Center

Alternate Wire Center

Levels of ProtectionLevels of Protection

Local Loop

Second Entrance

Riser Cable End - to - End

ASWC

IOF Diversity

Efficient Reliable 24 hours a day / 7 days a week

Alternate Location Main Location

SWITCHED REDIRECT SWITCHED REDIRECT CALLSCALLS

Switched Redirect ServiceSwitched Redirect ServiceDisaster Response & Recovery

Redirects Calls to Thousands of Telephone Numbers Within Minutes.

Each Number May be Redirected to Any 10 Digit Telephone Number.

Call Management is Totally Transparent to Your Customers.

SwitchedSwitched Redirect ServiceRedirect Service

Disaster Response & Recovery

Call Center Management VIP Customer Service Telecommuting

SwitchedSwitched Redirect ServiceRedirect ServiceCustomer Applications

Basic

Time of Day / Day of Week Percentage Auto Attendant Number Identification

Optional Features

Switched Redirect ServiceSwitched Redirect Service

Time of Day / Day of WeekExtend Hours of Operation

(2 PM) (5 PM)

Los Angeles

Philadelphia

Switched Redirect ServiceSwitched Redirect Service

Time of Day / Day of WeekTelecommuting

Mondays and Wednesdays

Switched Redirect ServiceSwitched Redirect Service

Virginia suburbs Washington, D.C. Maryland suburbs

PercentageCall Center Advertised Number

60%10%

30%

10 agents 35 agents 25 agents

Switched Redirect ServiceSwitched Redirect Service

Automated Attendant“HELLO. This isABC Company.”

“Press 3 for customer service.”Bryn Mawr, PA

“Press 2 for technical assistance.”

Camden, NJ

“Press 1 for sales.”Philadelphia, PA

Switched Redirect ServiceSwitched Redirect Service

Easy to Use Flexible Efficient Use of

Resources Transparent to

Caller

Switched Redirect ServiceSwitched Redirect Service

Verizon Solutions - DataVerizon Solutions - Data BRI/PRI (NY - PRI Options) Video Conferencing Loop Diversity Alternate Serving Wire Center IntelliMux SONET Services

ISDN Dial Back Up

Dedicated Circuit

ISDN Dial Back Up

Wire Center

H.320H.320

H.323H.323

FPSFPS

ITU-TITU-T International TelecommunicationsInternational TelecommunicationsUnion - TelecommunicationsUnion - Telecommunications

Compressed video over ISDNCompressed video over ISDN

Compressed video over IP networkCompressed video over IP network

Frames Per SecondFrames Per Second

TermsTerms Applications/ DefinitionsApplications/ Definitions

Video ConferencingVideo Conferencing

Video ConferencingVideo Conferencing

Desk Top Video

Portable Room Systems

Full Room Systems

Ethernet

Monitor

H.320 Room System VideoCODEC

Inverse M ux

V.35

PSTN

(3) 2B+D ISDNBRIs

MultiPoint Control UnitM CU

ISDN PRI23B+D

H.320 Desktop Video(1) 2B+DISDN BRI

H.323 IP V ideo H.323 IP Video

Laser printer

H.323 IP V ideo

H.323 to H.320 Gateway

(1) 2B+DISDN BRI

Router

Frame RelayT1 UNI

M onitor

H.323 Room System VideoCODEC

Router

Ethernet Hub

T1 UNI

384K CIRPVCVideoconferencing

VIDEO TRANSPORT COST COMPARISONS

Connectivity OptionsISDN Inexpensive alternative,

however, pictures can be affected by transmission delays; usage-based

Private (T-1) Dedicated access withLine constant availability andServices guaranteed performance;

distance-sensitive

Fiber-based Full-motion video over a T-3Multichannel circuit within a closed userVideo/IDLS group

ATM Fast packet transmission with scalable bandwidth capable of supporting two-way fully interactive video

Relative Bandwidth/Cost Comparison

ATM

T-1

ISDN

Low Cost High

Multichannel Video/ IDLS

Hig

hB

andw

idth

Low

Customer Location A

Customer Location B

IntelliMux Arrangement

Normal Service to CO

Alternate Service

Service to other locations

IntelliMux

MMOC

800 Numbers

Remote Control Circuits

Customer Location C

IntelliLight ServicesIntelliLight Services

SONET Options

SURVIVABILITYSONET Self-Healing RingSONET Self-Healing Ring

If the fibers are cut, all (100%) of the traffic is transferred and looped around the SONET multiplexers to the backup fibers which are operating the opposite direction.

All switching occurs within 60 milliseconds.

Fiber Terminology

Single Mode

Multi-Mode

Flat Ring

SONET Building Blocks

OC1 Transport 51.84 MBPS

53 Octets 5 Overhead 48 Payload

Effective User Bandwidth 45 MBPS

Optical Hierarchy

OC1

OC3

OC12

OC48

OC96

OC192

OC256

OC???

What is the ante in SONET ?

13 DS1 Circuits

1 or 2 DS3 Circuits

Requirement for Protection

Levels of Protection

Local Loop

Second Entrance

Riser Cable End - to - End

ASWC

IOF Diversity

IntelliLight Broadband Transport

Point-to-Point Options:

OC3

OC3c

OC12

OC12c

IntelliLight Broadband Transport

Basic

Cust Cust

CO CO

IntelliLight Broadband Transport

Fiber Path Diversity

Cust Cust

CO

COCO

CO

IntelliLight Broadband Transport - Fiber Path Diversity

Placement of fibers, represented by dotted lines, can be done by Verizon as a special construction costs (TBD).

Provisioning of secondary entrances is done by the end user at their expense (TBD).

Cust Cust

CO

COCO

CO

IntelliLight Entrance Facility

If the fibers are cut, all (100%) of the traffic is transferred and looped around the SONET multiplexers to the backup fibers which are operating the opposite direction.

All switching occurs within 60 milliseconds.

Public RingCO CO

Cust

IntelliLight Entrance Facility

Public RingCO CO

Cust

IntelliLight Entrance Facility is a shared Public Ring. Different unrelated customers share the same ring. Bandwidth is not reserved for any single customer.

IntelliLight Dedicated SONET Ring

If the fibers are cut, all (100%) of the traffic is transferred and looped around the SONET multiplexers to the backup fibers which are operating the opposite direction.

All switching occurs within 60 milliseconds.

OC3 / OC12 / OC48 / OC192CO CO

Cust

Cust

IntelliLight Dedicated SONET Ring

Placement of fibers, represented by dotted lines, can be done by Verizon as a special construction costs (TBD).

Provisioning of secondary entrances is done by the end user at their expense (TBD).

Cust Cust

CO

COCO

CO

NJ CustomerNJ Customer789 Bergen Avenue, Englewood Cliffs, NJ

Date: 09.06.00Prepared by: Tom Feuker - Systems EngineerPresented by: Bill Smith - Account Executive

OC-3 IEF(IntelliLight Entrance Facility)

for NJ Customer

NJ Customer789 Bergen Avenue

Englewood Cliffs, NJ(single entrance)

SWCEnglewood Cliffs CO

ENWDNJEN

ASWCLeonia COFTLENJLE

This ring does not currently exist but facilities can be provided to you by splicing fiber currently in the area. This service can be provided to you in 60 business days.

This date is based on Verizon’s work and time schedule and will not start until a firm sale notification has been sent to the Verizon Sales Team. Any difficulties or unforeseen circumstances that would hinder Verizon to meet this date are not included.

Flr. 1257C PL1-LSCIU-24

MH#202 MH#203

NJ Customer789 Bergen Ave(Multi-Tenant)

P#61157

4C PL +300’2 4” Conduit*

82C PL +600’24 FIBER CBL

Note:Customer Responsible for Conduit fromProperty Line to Building and all Pathways within Building.

Cus

t. Pr

ov.

Con

duit

+200

’

Dem

ares

tA

ve

Exis

ting

Feed

NJ CustomerDiverse Entrance - 789 Bergen Ave Englewood Cliffs,NJDate: 6/1/2000

Flr. 1257C PL1-LSCIU-24

MH#202 MH#203

NJ Customer789 Bergen Ave(Multi-Tenant)

P#61157

Note:MH# 202 and “existing” feed are customeraccepted unprotected provisioning elements.

Dem

ares

tA

ve

Exis

ting

Feed

NJ CustomerDiverse Entrance - 789 Bergen Ave Englewood Cliffs, NJ

CO CO

Proposed Service Components

(Qty) PRI ISDN

(1) IEF SONET Termination

(1) DS3 IEF Interface

NYC CustomerNYC CustomerChurch Street, Manhattan, NY

Date: 09.06.00Prepared by: Tom Feuker - Systems EngineerPresented by: Bill Smith - Account Executive

Present ConfigurationIXCPOP

West St. CO

Church St. Floor 5

Levels of Protection

Local Loop

Second Entrance

Riser Cable End - to - End

ASWC

IOF Diversity

SONET Uni-Directional Self-Healing Ring

If the fibers are cut, all (100%) of the traffic is transferred and looped around the SONET multiplexers to the backup fibers which are operating the opposite direction.

All switching occurs within 60 milliseconds.

CO CO

Cust

Proposed ConfigurationIXCPOP

West St. CO

Church St. Floor 5

Pearl St. CO

Legend

CO nodecustomer prem

fiber

special const.

Church St. Floor. 5

Manhattan

SWCWest St.

NYCMNYWS

ASWCPearl St.

NYCMNYPSApprox... $30,000 for special construction to ASWC

IOF fibers not available untilend of 4th. Quarter of 2000

OSP will need to place entrance fiberto this location from SWC

NYC Customer IDSR Inquiry

Not presently available without special constructionIOF fibers not available until 4th. Quarter of 2000

Church St. Floor. 5

Manhattan

SWCWest St.

NYCMNYWS

ASWCPearl St.

NYCMNYPS

Proposed Configuration

MA CustomerMA Customer123 Main Street, Waltham, MA

Date: 09.06.00Prepared by: Tom Feuker - Systems EngineerPresented by: Bill Smith - Account Executive

MA Customer OC-3 SONET RINGMA Customer OC-3 SONET RING

.

NODE1

WLHMMAWE

NODE 2

NODE 4

.

MA Customer123 Main StWaltham, MA

NODE 3

WLHMMASP

#160475

CNE Response: Facilities can be provided to you after November 2001. This date is based on BellAtlantic’s work and time schedule and will not start until a firm sale notification has been sent to BellAtlantic Sales Team. Any difficulties or unforeseen circumstances that would hinder Bell Atlantic tomeet this date are not included. (Some examples of difficulties or unforeseen circumstances include: nothaving timely access to POP / End User locations, Emergencies or natural disasters, customer changingtheir request, special permits. ) See terms and conditions below. Special Construction is requiredbetween MA Customer and LXTNMAWA CO estimated cost $25,000.00 To determine detailedcosts, a custom bid case must be entered into the CNE/CBS database.

Terms and conditions If sold the installation interval will be no sooner than after November 2001. The customer must provide room for the equipment and a path on their premises. The customer must provide sufficient power for the equipment at their location. The customer must provide access to all sites as required by Bell Atlantic personnel. The customer must provide a conduit-protected path for any fiber cable placement at each site. No orders will be released until CNE receives a signed contract. This case will expire in 90 days (January 30, 2001)

Special Construction neededestimate cost $25K

LXTNMAWA

BLMTMALE

NWTNMAWA

No IOF fiberrelief plannedProj #115322June 2001

No IOF fiberrelief plannedProj #124532Nov 2001

NO IOF fiberrelief plannedProj #124512April 2001

8290 (138)

Verizon NetworkVerizon Network Highly Sophisticated & Reliable 99% Digital Wire Centers Thousands of Miles of Fiber Advanced Intelligent Network 1000+ SONET Rings

Questions and Questions and AnswersAnswers