disaster recovery: is your iseries recoverable?
DESCRIPTION
Disaster Recovery for IBM iSeries systems: planning, staffing and best practices. From WTS.TRANSCRIPT
Is Your iSeries Recoverable?
Managed Disaster Recovery Services for IBM System i
Presented by:
Ward Quarles
Director, Marketing & Communications
WTS, Inc.
Your iSeries. Recovered.
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Your Host
Ward Quarles
Director of Marketing &Communications at WTS, Inc.
A regular contributor to industry topics related to enterprise software solutions
Previously Director of Marketing for JD Edwards
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What is a Disaster?
ANYTHING that stops your business from functioning
and that cannot be corrected within an acceptable amount of time.
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What is a Disaster?
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What is a Disaster?
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What is a Disaster?
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According to WTS…
Anything unexpected that restricts access to your iSeries is a disaster.
Natural or regional disasters Extended Power Outages Operator Error Hardware or Disk Failures Malicious Insider/Outsider Attack Planned Maintenance Gone Wrong
…YOU Decide what Constitutes a Disaster!
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Is your iSeries Recoverable?
Are you absolutely positive?
Are you tasked with developing your recovery plan? Will your recovery plan include documented recovery procedures? Can you guarantee the availability of your internal staff during a disaster? What facilities and equipment will be used for your recovery in the event of a disaster?
Your iSeries. Recovered.
Customer Recovery Profile
It’s a fact:
12% don’t have a recovery solution or plan
24% have an IBM or SunGard warm-site solution in place and have never completed a successful test
25% have an in-house, same site recovery solution
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A Poor Availability Solution Guarantees
Loss of Data
Business Disruption
Conflict
Potentially Lost Customers
Disaster Recovery Preparedness
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Does Backup = Recovery?
How many people backup their system? Of the company’s that perform regular backups…
42 % are in-complete 21 % ( iSeries/400 ) are un-recoverable 36 % ( Intel ) are un-recoverable
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No one wants to be in a position of explaining why your organization could not recover from a disaster.
Market Requirement for Disaster Recovery
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Common Disaster Recovery Exposures
No documented DR plan or process No recovery facility Local tape storage Equipment constraints Human resource limitations Lack of enterprise applications expertise Loss of data (Recovery Point >12 hours) Lengthy recovery (Recovery Time >one week) No recent test to validate recovery ability
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iSeries Customer Requirements
Reduce risk and exposure Proven and reliable disaster recovery solution Meet corporate disaster recovery objectives Meet budgetary requirements Scalable to meet future needs RTO and RPO assurance Successful, documented semi-annual testing
Geographic diversity for recovery center
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iSeries BCDR Market Overview
TAPE BACKUPS
RPO
RTO
ENTERPRISECLUSTER
Zero to seconds
12-24 Hours
Minutes1-2 Weeks 48-72 Hours
$$$WTS ManagedWTS ManagedRecovery ServicesRecovery Services
PRICED TO COMPETE WITH SUNGARD &
IBM BCRS
INTERNAL/ALTERNATE SITE
IBM BCRS
SUNGARD
HIGH AVAILABILITYLOGICAL REPLICATION
(Internal/External)
Managed Recovery Solution Overview
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Disaster Recovery as a Managed Service
WTS will: Perform a backup & recovery assessment Perform a full recovery as part of assessment Provide recovery documentation Provide WTS equipment for a recovery Conduct with customer two full recovery tests first year Perform a full recovery in a disaster Establish network connectivity (VPN) Work with your internal and external auditors
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Backup & Recovery Assessment
Examine backup strategy and policies for data Review backup strategy and policies for server infrastructure Develop documentation for critical server signoff Examine data exposure models from current backup policies Review tape management policies Review off-site tape storage strategies Identify disaster scenarios and exposures Model to Recovery Point and Recovery Time
Objectives Document server related information Create documentation for recovery process
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Initial Recovery Test
Review and planning according to recovery documentation Stage WTS equipment that meets your requirements Conduct complete restore of your iSeries environment Complete restore of critical business applications Test network connectivity Client to test and validate DR environment Modify and validate documentation
of recovery process Timeline for complete systems recovery
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Annual Recovery Tests
Annual test included in monthly fees Test period guaranteed within six weeks of request 1.5Mb Internet access included in monthly fee 24 hours of client access after recovery for validation Update documentation for recovery procedures
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Competitive Solution Analysis
Disaster Recovery ServicesDisaster Recovery Services
Initial Tape Back-up Policy Assessment Yes No No
Initial Test to Validate Client is Recoverable Yes No No
Number of Tests Included Per Year 2/1 1 1
Hours Allocated for Annual Test(s) No Limit 24 24
Success of Annual Testing is Guaranteed Yes No No
Cost for Annual Test(s) $0 Variable Variable
Disaster Declaration Fee $0 Variable Variable
Facilities and Equipment Available in ??? Hours 2 8 4
Days of System and Facility Access Included in Disaster Scenario 10 Variable Variable
Daily Charge after Grace Period Expires $2,000 Variable Variable
Dedicated Disaster Recovery Facility Yes No No
Client IT Staff Required for Testing and Recovery No Yes Yes
iSeries Expertise Available for Testing and Disasters Yes No No
Conversion to Short-Term Hosting if Necessary Yes No No
* Contract WTS for additional information
* *
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The WTS Difference
Recovery assurance! Validated backup procedures Successful, documented semi-annual testing 20+ years IBM infrastructure management expertise
Fully tested and proven RTO / RPO No dependency on people or travel Detailed knowledge of your environment Can convert DR contract to short or long term hosting solution if necessary
Your iSeries. Recovered.
Value add Services to Minimize Your Risk
High Availability For iSeries and xSeries equipment
Data Replication Supports Highly Available solutions Mimix for OS/400 Double Take for SQL and Oracle
Data Vaulting Avamar Combine with Data Replication
Virtualization25
WTS Corporate Overview
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iSeries Leadership and Management
Mr. Richard Dolewski – Chief Technology Officer and Vice President of Business Continuity Services
Certified systems integration specialist and disaster recovery planner
Frequent presenter with IBM and COMMONNewest book titled System i Disaster Recovery Planning is available from MC Press and Amazon.com
Your iSeries. Recovered.
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WTS Business Continuity Expertise
Knowledgeable iSeries staff dedicated to recovering your production configuration
Supported 18 computer room disastersConducted over 200 disaster recovery testsPerforming 2 recovery tests per week for our customers
24x7 datacenter facility staffingSAS70 Type II audit for SOX complianceExperience and tested best business practices for iSeries customers
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Your goal is continuation of business operations. It is not enough to only arrange for hardware replacement. Planning must address equipment, staffing, and recovery skills. Task at hand is to educate executive management on existing vulnerabilities. Present solutions along with associated costs. Work with WTS on your disaster recovery options.
In Conclusion
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Ward QuarlesDirector, Marketing & CommunicationsWTS, [email protected]
Thank you for your participation in the WTS webinar.
Questions?