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Disaster Recovery Quarterly Customer Meeting October 19 th , 2015 October 19th, 2015 watech.wa.gov 1 of 15

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Page 1: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Disaster Recovery

Quarterly Customer MeetingOctober 19th, 2015

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Page 2: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Agenda

• BC/DR Program• Disaster Recovery Site• Colocation Quincy Service

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Page 3: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

BCDR Program

• The Business Continuity / Disaster Recovery Program includes:– A Continuity of Operations Plan (COOP) that aids

staff with continuing operations of essential functions in the event of a disaster

– Disaster Recovery Plans for each information technology system and service

• The WaTech Infrastructure and Application teams are working together to define next steps.

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Page 4: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Ph1: Replace DR Site

An RFP was published and a

site was selected.

October 19th, 2015watech.wa.gov

A statewide DR site survey was performed.

Customers moved to temporary

space.

2013 2014 2015

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Page 5: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Quincy FeaturesSome of the requirements included were:

• Within the State of Washington and east of the Pacific Crest Trail• Service Availability of 99.982%• Vendor background checks• HIPPA Business Associates Agreement compliance• NIST 800-53 Security and Privacy Controls for Federal Information Systems and

Organizations compliance• ANSI/TIA-942 A-1 Telecommunications Infrastructure Standard for Data Center

compliance• 24/7 hours of operational and physical access• Vendor provided enclosures• Concurrently Maintainable Facility (facilities components can be shutdown w/o

disruption)• Technician Support Services (remote/smart hands)• Dedicated office space and equipment storage space• Staff facilities during declared disaster

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Page 6: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Sabey Features• Sabey Data Center Properties, LLC

– Over 3 million square feet of data center space– Close to 2 million square feet of data center space in Washington

• Quincy, Wenatchee, and Seattle

• Sabey’s DC in Quincy – 525,000 square feet of data center space– Concurrently maintainable facility– 70 megawatts of power– Security personnel on site 24/7– Dedicated Office and Storage Space available

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Page 7: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Ph2a: Permanent Space

October 19th, 2015watech.wa.gov

Facilities, network, and network security teams readied the permanent

space.

Customers moved to permanent

space.

March – Sept 2015 Sept 2015

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Page 8: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Ph2b: Infrastructure

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Page 9: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Ph3: Decision Package

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Funding was approved.

Spokane Lease Expires.

June 2015

Currently in Spokane • Shared Services Email• Enterprise Active Directory• Domain Name Services (DNS)

• Security Services• Redundant SGN Internet

Service Providers (ISPs)

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Page 10: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Ph3: DP con’t

• Security• Cultural Readiness• Technical Simplicity• Urgency• Impact of not doing• Agile Value

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• Modernize State Gov’t• Mobility• Transparency• Accountability• Business Importance• Financial

Page 11: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Next: Other Services

October 19th, 2015watech.wa.gov

• Private Cloud• Load Balancing• Avamar• VTL• Mobile Device Management

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Page 12: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Colocation Quincy

• The Colocation Quincy Service provides data center facilities for customers who wish to locate IT equipment they own and operate in a secure, professionally managed, state-of-the art data center.

• Colocation provides space, power, cooling, connectivity, and physical and network security for the server, storage and networking equipment of WaTech customers.

• WaTech Colocation Service processes are common across locations.

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Page 13: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Quincy Financials

• The Colocation Service rate card is the same for both Olympia and Quincy

• Provides a single, common service model

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Page 14: Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Quincy Colocation

For more information:• Contact WaTech Service Desk at [email protected]

or 360-753-2454 to open a ticket. You will be contacted to schedule a kick-off meeting.

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Questions/Comments?

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