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877-671-HELP

Minimizing Business InterruptionMinimizing Business Interruption

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• 1929 – Founded by Marion E. Wade as a moth proofing company

• 1947 – ServiceMaster became incorporated

• 1952 – Expanded to carpet cleaning, establishing one of America’s first franchise businesses

• 1962 – Took expertise to healthcare arena and pioneered what is now known as outsourcing

• 1980 – Began servicing education market and expanded to business & industry

• 1991 – Established QRV Network for insurance industry professionals

• 2001 – Becomes a Six Sigma company, demonstrating our commitment to excellence

• 2009 – Continues as leader in service industry with more than 5,400 independently owned and operated service providers

ServiceMaster Clean: A proud history of service

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Pre-Loss Agreement

• Allows Wheeler Interests to pre-qualify ServiceMaster Clean as their vendor of choice so that immediate action can be taken to mitigate loss in the event of a disaster.

• If disaster occurs and after initial mitigation, a scope of work will be filled out and you may choose to perform any of your own reconstruction.

• Designed to be a critical part of the disaster recovery plan.

One Call…1.877.671.HELP

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• Consistency

– Consistent service provided by our nationwide network.

– Consistent pricing with a pre-defined national pricing schedule and centralized billing.

• Priority response with quality service 24/7/365.

• Dedicated team, trained specifically to meet the needs of Wheeler Interests.

• Intranet access to keep track of your claims while they are still happening.

Benefits of a Disaster Recovery Plan

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• Onsite within 2 to 4 hours to minimize business interruptions and reduce financial loss.

• Dedicated effort to return you to pre-loss conditions as quickly as possible.

• National presence to handle any size job, minor or catastrophic, at any hour of the day or night.

• Unconditional Guarantee – Superior results, courteous and timely customer support, and conscientious cost control.

• All technicians are trained, uniformed, and certified to perform any service provided.

Priority Response and Quality Service

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• One number, single source solution.• Always available when a disaster strikes in any part

of the country. • Local and regional account manager assigned to

assist in answering any questions from any representative of Wheeler Interests.

ServiceMaster’s KEY Team

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• Water, Storm & Wind Damage• Fire & Smoke• Full Environmental and Construction

Services• Thermal Imaging• Secured Document, Files & Media

Recovery• Trauma Scene Clean-Up• Infectious Disease Outbreak Response • Consulting

Services

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• Water extraction

• Anti-microbial Application

• Drying and Dehumidification

• Disinfecting and Sanitizing

• Thermal imaging to map water path

Water Damage Restoration

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• Emergency Pre-Cleaning

• Content Cleaning

• Wall and ceiling cleaning

• Deodorization

Fire and Smoke Restoration

Expert knowledge of the chemical make-up of fire and proper remediation techniques.

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• Containment and removal of contaminated substance such as soil

• Air assessment and sampling with an outline of scope of work for remediation

• Safety specific measures followed

Environmental Services

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• Certified Level 2 Thermographers on staff

• Detects surface temperature changes

• Effective moisture and heat detection

• Can help prevent losses by recognizing problems before they cause a disaster

• Documentation – complete expert documentation and photographs

Thermal Imaging

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• Secure restoration or shredding/disposal of sensitive confidential documents

• Document and file freeze drying

• Computers, hard drives, phone systems restoration when possible

• Fine art and photograph restoration

Documents, Files and Media Recovery

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• Professionally trained and IICRC Certified Technicians and Project Managers

• Environmental Stewardship Policy

• Liability and Worker’s Compensation Insurance

• HazMat, HazWoper, HazCom, OSHA training

Safety and Compliance

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Local Response.National Resources.

Focus on your business…not your recovery.

877-671-HELP

Weather any storm with us!