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@JimHarris in/JimHarrisProfile [email protected] Disruptive Innovation

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Page 1: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

@JimHarris

in/JimHarrisProfile

[email protected]

Disruptive Innovation

Page 2: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

Global Internet Use By Platform

Page 3: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
Page 4: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
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US Digital Ad Spend In $ Billions

Mobile CAGR = 87%

Page 6: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

Why Social Media? Print Media Over Indexed 3X; Mobile Under Indexed 25%

Print will continue collapsing, while Mobile exploding

Traditional media declining & digital (Internet + Mobile) has surpassed TV

Page 7: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

www.jimharris.com Blindsided!

IB IC CM CA GM CM ME LE CM AP ME!

Insurance Process (circa 1990)

8 weeks

Page 8: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

99.4%

Page 9: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
Page 10: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

2 x 99.+%

Page 11: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

“We don't believe insurance can be fixed by sprinkling technology, pixie dust style, on top of a century old edifice”

Daniel Schreiber CEO & Co-Founder

Lemonade

Page 12: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

$100M

Page 13: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
Page 14: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
Page 15: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
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“We will move from mobile first to AI first.”

Sundar Pichai 2016

Page 17: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
Page 18: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
Page 19: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
Page 20: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

Innovation?

Page 21: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
Page 22: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

Results-Driven

Innovation

Process Innovation

Policy & Organizational

Innovation

Business Model

Innovation

Service & Experience Innovation

Product Innovation

Types of Innovation

75% Focus 10% Value

Page 23: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

Results-Driven

Innovation

Process Innovation

Policy & Organizational

Innovation

Business Model

Innovation

Service & Experience Innovation

Product Innovation

Types of Innovation 90% Value

Page 24: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

1%

Page 25: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

1980’s: 900,000 by 2000

107,000,000 Why? Heavy, expensive, corp purchasing

Light, cheap, individual decision

How measure mindsets?

Page 26: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
Page 27: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

Separate Signal from Noise

1%

Page 28: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
Page 29: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

It is easier to step on a dragon’s egg than it is

to step on a dragon

Page 30: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
Page 31: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
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US Large Luxury Car Sales (2014)

Page 38: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

US Large Luxury Car Sales (2015)

Page 39: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

Tesla Model S

US Large Luxury Car Sales (2016)

Page 40: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com
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Some Key Messages AI Voice Business Model Hyper customization

Page 42: Disruptive Innovation - MMA€¦ · Tesla Model S US Large Luxury Car Sales (2016) Some Key Messages AI Voice Business Model Hyper customization @JimHarris in/JimHarrisProfile jim@jimharris.com

@JimHarris

in/JimHarrisProfile

[email protected]

Disruptive Innovation