7/19/2018

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THE ELIGIBILITY

CENTER GAZETTE

2018 EDITION

With Special Contributors Nathalie Fairfax, Michael DeCesare & Conor Larkin

OUR CONTINUOUS IMPROVEMENT EFFORT

Feedback from our Readers Breaking News! Global Headlines

Domestic Headlines Sports Pages

Friendly Reminders

Ask the Editor

NEWS YOU CAN USE(WE HOPE!)

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Feedback from our Readers

• I need more assistance determining how to avoid potential certification issues for my students.

• Still no prelims for international students.

• I feel like I’m in the dark with international accounts.

• Why isn’t there an upload feature for all students?

• It feels like we are tasking too much on some accounts.

• Why are the academic and amateurism certification processes so different?

YOU SAID… WE DID…• Increased our proactive efforts to over

10,000 accounts and over 2,500 outbound contacts to members.

• Added international certification staff to increase capacity for preliminary evaluations.

• Improved international resources.

• Expanded our electronic document submission options.

• Modified international policies/ procedures.

• Made changes to align amateurism certification with academic certification processes.

BREAKING NEWS!

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ALERTS TO CUT THROUGH THE NOISE

Did you know: The Eligibility Center has made over 20,000 outbound contacts since September 2017.High schools in review, PSAs with outstanding tasks,

member institutions recruiting students with complex academic records.

Use the Track PSA function in Membership Portal.

Check out the Membership Portal announcements and monthly Eligibility Center newsletter.

ALERTS TO CUT THROUGH THE NOISE

► We also have “feet on the street!

► Engagement & Strategic Partnerships reaches out to support PSA’s in new ways.

► ESP focused on building expertise in the pre-enrollment MBB space, particularly in the 8th-11th grade space

► Build relationships, drive EC registration, understand a PSA’s academic situation, communicate with stakeholders

► Goal is to help these PSAs, their parents/handlers/coaches understand what is needed for them to be successful.

AROUND THE WORLD

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GLOBAL HEADLINES

New International Guide, Course Title Usage and Determination of Credit documents.

Translated resources and country-specific information.

More certification staff = More preliminary certifications.

Revised policy and procedure to reduce tasking.

International high schools/ministries may email in academic records.

Graduation Timeline Confirmation Form = Less stress for international students

DOMESTIC HEADLINES?

YES, DOMESTIC CAN GET BETTER, TOO!

Added SAT Concordance Table to Division I and II Sliding Scales for a more efficient score conversion.

Streamlined home-school processing.• Enhanced resources, automated forms.

We now accept “suggested credit” from non-credit awarding programs (e.g., Apex).• Eliminated the need for these classes to be placed on high

school transcripts.

Amateurism staffing model improvements–10 day standard.

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• Urgent requests for preliminary evaluations.

• Text messaging to PSAs.

• Read-only access to the Membership Portal.

FAKE NEWS…BUT HOPEFULLY COMING SOON!

SPORTS PAGE

Document Visibility:

• Research, staff emails to PSAs, club teams, etc.• Responses.• All in date order.

Ready-to-process visibility.

AMATEURISM

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“Preliminary-Certified” cases typically do not require staff review.

Processing occurs twice daily at approximately 4 p.m. Eastern and overnight.

“Pending Review” cases may require staff review.

Amateurism urgent request program available.

Case must be “Ready to Process-Final.”

• On active IRL no earlier than current cycle.• Have requested final amateurism.• Have no open amateurism tasks.

Confirm PSA has accurately listed any previous full-time collegiate enrollment.

Sports Participation questionnaire is complete and accurate.

AMATEURISM

When to submit an urgent request: Competition, travel or foreign tour.

Mid-year enrollee/summer school.

Imminent Deadline: Registration, financial aid, practice days exhausted.

Urgent request submitted? What’s next:Amateurism team reviews within two business days.

If necessary, tasks will be opened.

“Urgent” tag retained through completion of review.

AMATEURISM—URGENT REQUEST

Given that this is our first year of urgent amateurism requests, please make every

effort to limit the number of submissions as these accounts do take resources away

from standard caseload.

Amateurism Inconsistency Form:

Gives institution an option to inform Eligibility Center of issues not provided by PSA.

• Document available on Membership Portal’s Resources page.

Student may also contact Eligibility Center Customer Service to request unlock.

AMATEURISM—INCONSISTENCY FORM

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Decision Inquiry Process:

Review Summary posted will clarify staff decision.

If you wish to pursue reevaluation, contact Customer Service.

Institution may request Decision Inquiry within 30 days of “Not Certified” or “Certified with Conditions” decision.

Task will open allowing upload of form and relevant documentation.

• Response within 10 business days of submission.• Additional information may be requested.

Decision Inquiry task will close and response posted.

AMATEURISM—DECISION INQUIRY

Please activate Track PSA feature for all Decision Inquiry Forms submitted to

ensure you are notified of review decision.

Streamlined Appellate Process:

Consistent with other appellate processes.

Academic and Membership Affairs handles:

Requests for interpretations—submit through RSRO.

Requests for reinstatement—submit through RSRO.

New overview resource available on Members Portal.

AMATEURISM—INTERPS and APPEALS

High school graduation date determination for Amateurism Certification:

Why do we need academic documents?

• Delayed enrollment legislation.• Based on student’s expected date of

high school graduation.

Who needs a graduation date determination?

• Students who do not graduate with their class.• Students who delay full-time collegiate enrollment

after high school.

AMATEURISM—GRADUATION DATES

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A task will be assigned if needed.• “Expected date of high school graduation required for amateurism

certification.”

Submit official transcripts, proof of graduation and/or academic records, such as exam results.

Multiple Educational Timeline? • Eligibility Center may be able to extend the expected date of

graduation (or stop waiting for) upon confirmation of expected or pending credential(s).

• Form provided in task should be completed by school administrator.

AMATEURISM—GRADUATION DATES

Remember:Expected date of high school graduation

cannot be appealed.Contact the Eligibility Center Customer Service

for clarification.Relief may be pursued through a legislative relief waiver.

AMATEURISM—GRADUATION DATES

SPECIAL DELIVERY!

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Membership• Academic Records Submission Form must accompany any submission. Upload or email.

• No longer need to provide the document receipt history. • Upload via the Membership Portal is strongly preferred and speeds up

processing/review. Uploads are immediately viewable as “Mail Received-Pending

Review.” Emails require imaging and staff evaluation prior to being coded as

“Mail Received-Pending Review.” Can take up to two business days to process.

ACADEMIC RECORDSSUBMISSIONS

International High Schools or Ministries.

• May email official academic records.Note: Email MUST come directly from a school or

ministry email domain name.

PSAs, Families, Third Parties.

• International PSAs cannot mail their own official transcripts. We will still accept academic records in a sealed envelope

from a high school.

ACADEMIC RECORDSSUBMISSIONS

FRIENDLY REMINDERS

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NEW Resources Available!

International Guide and Webpages

Amateurism Certification StatusDecisions and Process

Guide for the New Compliance Officer

Home School Toolkit

RESOURCES AT YOURFINGERTIPS!

Course Title Usage Guide—Domestic

Identifies acceptable substitutions.

Split title policy.

Course leveling.

Course Title Usage Guide—International

Determination of Credit Policy.

Domestic and international.

High School Review Policies and Procedures

Proof of Graduation Policy and Procedures

MORE RESOURCES AND WHY YOU SHOULD USE THEM

MEMBERSHIP PORTAL

Access to our Current Resources

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Automatic Waivers—yes, there will be some!

Elevated Sliding-scale Index:

• Meets progression (domestic only).

• Maximum two core-course deficiency (no more than one unit in any subject area).

• Meets the obvious waiver sliding-scale index (minimum 2.300 core-course GPA).

Predicted First-year GPA:

• Meets core-course progression requirements.

• Maximum three core-course unit deficiency. No subject area deficiency thresholds.

• 2.6 or higher predicted first-year GPA using 2018-19 data tool.

IN OTHER NEWS…

Automatic Waivers

Pre-ninth Grade Core-Course Progression:• Considers high school-level math courses taken prior to year

nine.• Based on presumption of completion.• For example, Algebra if student’s math progression in high

school starts with Geometry or Math 2.

►Student Matriculation letters will no longer be requested!

IN OTHER NEWS…

Use the Track PSA feature.

Schedule running the Matriculation Letter report.

Use the Academic Records Upload feature for matriculation letters and other academic documents.

Encourage domestic high schools to upload transcripts—especially six semesters for preliminary evaluation!

Encourage international students to submit transcripts and test scores early for preliminary evaluation.

Watch for recruits that have attended high schools with an “In Review,” “Closed,” “Not Cleared” or “Extended Evaluation” status, as coursework may not be used or require additional review.

Pay attention to the members newsletters!

BEST PRACTICES & TIPS

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Ask the Editor

What Paper Would Be Complete Without…

Membership: 8:30 a.m.-5:30 p.m. Eastern – 877-544-2950

• Including inquiries regarding international students.

High school: 8:30 a.m.-5:30 p.m. Eastern – 877-622-2321

Public: 9 a.m.-5 p.m. Eastern – 877-262-1492

International contact form: ncaa.org/contactinternational

Email:

ecinfo@ncaa.org (membership only)

ec-international@ncaa.org

JUST KIDDING—Ask The EditorPLEASE CONTACT US!

QUESTIONS?

7/19/2018

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THE ELIGIBILITY

CENTER GAZETTE

THANKS FOR COMING!