dk glsec
DESCRIPTION
Inspiration for STLTRANSCRIPT
http://understandinggroup.com/glsec
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Repeatable Magic?Aligning Business Goals and User Needs with Information Architecture
is magic scalable?
is magic repeatable?
Information Architecture is about how to choose the right way to present information and how to help people navigate through it.
It’s a way of thinkingin which the aim is not to make something look good but to make it be good.
The Elements of User ExperienceA basic duality: The Web was originally conceived as a hypertextual information space;but the development of increasingly sophisticated front- and back-end technologies hasfostered its use as a remote software interface. This dual nature has led to much confusion,as user experience practitioners have attempted to adapt their terminology to cases beyondthe scope of its original application. The goal of this document is to define some of theseterms within their appropriate contexts, and to clarify the underlying relationships amongthese various elements.
Jesse James [email protected]
Visual Design: graphic treatment of interfaceelements (the "look" in "look-and-feel")
Information Architecture: structural designof the information space to facilitateintuitive access to content
Interaction Design: development ofapplication flows to facilitate user tasks,defining how the user interacts withsite functionality
Navigation Design: design of interfaceelements to facilitate the user's movementthrough the information architectureInformation Design: in the Tuftean sense:designing the presentation of informationto facilitate understanding
Functional Specifications: "feature set":detailed descriptions of functionality the sitemust include in order to meet user needs
User Needs: externally derived goalsfor the site; identified through user research,ethno/techno/psychographics, etc.Site Objectives: business, creative, or otherinternally derived goals for the site
Content Requirements: definition ofcontent elements required in the sitein order to meet user needs
Interface Design: as in traditional HCI:design of interface elements to facilitateuser interaction with functionalityInformation Design: in the Tuftean sense:designing the presentation of informationto facilitate understanding
Web as software interface Web as hypertext system
Visual Design: visual treatment of text,graphic page elements and navigationalcomponents
Concrete
Abstracttim
eConception
Completion
FunctionalSpecifications
ContentRequirements
InteractionDesign
InformationArchitecture
Visual Design
Information DesignInterface Design Navigation Design
Site ObjectivesUser Needs
User Needs: externally derived goalsfor the site; identified through user research,ethno/techno/psychographics, etc.Site Objectives: business, creative, or otherinternally derived goals for the site
This picture is incomplete: The model outlined here does not account for secondary considerations (such as those arising during technical or content development)that may influence decisions during user experience development. Also, this model does not describe a development process, nor does it define roles within auser experience development team. Rather, it seeks to define the key considerations that go into the development of user experience on the Web today.
task-oriented information-oriented
30 March 2000
© 2000 Jesse James Garrett http://www.jjg.net/ia/
© 2010, Forrester Research, Inc. Reproduction Prohibited
Dual Industry Definitions Of “Information Architecture” Reflect Micro And Macro Focus
January 2010 “Topic Overview: Information Architecture”
© 2010, Forrester Research, Inc. Reproduction Prohibited
Dual Industry Definitions Of “Information Architecture” Reflect Micro And Macro Focus (Cont.)
January 2010 “Topic Overview: Information Architecture”
1989
1998
2000 2002
20001992
2005
1997
2000/2003
“...you used to be much muchier”
interpretation synthesis
choreographytaxonomy
ontology
ontologyὄντος - of being λογία - logia: science, study, theory
what we mean when we say what we say
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taxonomyάξις - taxis: order, arrangementνόµος - nomos: law or science
the systemof relationships between entities, labels and categories
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choreographyχορεία - circular danceγραφή – writing
the instructions and rules for how things should move
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choreographytaxonomy
ontology
how dowe knowwhen IAis good?
Tysen Perszyk, Photograph entitled Yummy Lemon Time (2009)
performance
of the beach
of the town
ease of use
power of functionality
owner
user
public
private
inactiveindividual
youngsmall
largeold
groupactive
choreographytaxonomy
ontology
what we mean when we say what we say
the system
ofrelationships
between entities
labels and categories
the instructions
and rules for how
things move
business goals
user needs
make thingsbe good
http://understandinggroup.com/glsec
TheUnderstanding Group
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Thanks!