dm-d500 technical reference guide · •the dm-d500 is provided with an rs-232c compliant modular...

DM-D500Technical Reference Guide

Describes features of the product.

Describes setup and installation of the product.

Describes information required to develop applications.

Describes how to handle the product.

Describes the hardware of the product.

Describes the character code tables.

M00087600Rev. A

Product Overview

Setup

Handling

Application Development Information

Hardware

Character Code Tables

2

CAUTIONS• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by

any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permis-sion of Seiko Epson Corporation.

• The contents of this document are subject to change without notice. Please contact us for the latest informa-tion.

• While every precaution has taken in the preparation of this document, Seiko Epson Corporation assumes noresponsibility for errors or omissions.

• Neither is any liability assumed for damages resulting from the use of the information contained herein.• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third par-

ties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident,misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or(excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenanceinstructions.

• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of anyoptions or any consumable products other than those designated as Original Epson Products or EpsonApproved Products by Seiko Epson Corporation.

TRADEMARKSEPSON is a registered trademark of Seiko Epson Corporation.Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the United States and/orother countries.

ESC/POS® Proprietary Command SystemEpson took the initiative by introducing ESC/POS, a proprietary POS printer command system including pat-ented commands and enabling versatile POS system construction with high scalability. Compatible with alltypes of Epson POS printers and displays, this proprietary control system also offers the flexibility to easilymake future upgrades. Its popularity is worldwide.

© Seiko Epson Corporation 2015. All rights reserved.

3

For Safety

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the followingcarefully before handling the product.

Warnings

WARNING

You must follow warnings carefully to avoid serious bodily injury.

CAUTION

Provides information that must be observed to prevent damage to the equipment or loss of data.• Possibility of sustaining physical injuries.• Possibility of causing physical damage.• Possibility of causing information loss.

Provides information that must be observed to avoid damage to your equipment or a malfunction.

Notes have important information and useful tips on the operation of your equipment.

WARNING

• Remove your equipment immediately if it produces smoke, a strange odor, or unusual noise. Con-tinued use may lead to fire. Immediately unplug the equipment and contact your dealer or a SeikoEpson service center for advice.

• Never attempt to repair this product yourself. Improper repair work can be dangerous.• Never disassemble or modify this product. Tampering with this product may result in injury or fire.• Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to

fire.• Do not connect cables in ways other than those mentioned in this manual. Different connections

may cause equipment damage and burning.• Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may

cause equipment damage or fire.

4

Cautions

Restriction of UseWhen this product is used for applications requiring high reliability/safety, such as transportation devicesrelated to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; orfunctional/precision devices, etc., you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product wasnot intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment,main communication equipment, nuclear power control equipment, or medical equipment related to directmedical care, etc., please make your own judgment on this product's suitability after a full evaluation.

About the Modular-type ConnectorThis product uses a modular-type connector as dedicated connector for the customer display. Never use thisconnector to connect to LAN or public telephone line.

CAUTION

• Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or causeinjury if it falls.

• Do not place heavy objects on top of this product. Never stand or lean on this product. Equipmentmay fall or collapse, causing breakage and possible injury.

• Do not connect multiple extension struts. If the device topples over, there is a risk of damage or injury.• The horizontal rotating angle of the screen unit is limited by a stopper. Do not apply excess force to

rotate the screen unit past the limit set by the stopper. Doing so may cause damage.• Take care when handling the customer display not to drop or knock it because it has a built-in fluores-

cent display tube.• Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may

cause fire.• If water or other liquid spills into this equipment, unplug the cable and contact your dealer or Seiko

Epson service center for advice.• Using in the presence of silicon gas (silicon adhesive, silicon oil, silicon powder, etc.) including silox-

ane and of malignant gas (nitric acid, hydrosulfuric, ammonia, chlorine, etc.) may cause contact failureat contact points in a mechanical switch and a DC motor, etc., in a short time because of adhesion oroxidization of the insulation film.

5

About this Document

Aim of this Document

This document aims to provide all necessary information for the development, design, and installation of POSsystems, or development and design of printer applications.

Document Structure

This document is composed of the following chapters and appendices:

Chapter 1 Product Overview

Chapter 2 Setup

Chapter 3 Application Development Information

Chapter 4 Handling

Appendix A Hardware

Appendix B Character Code Tables

7

Contents■ For Safety..................................................................................................................................3

Key to Symbols.................................................................................................................................................................... 3Warnings ............................................................................................................................................................................... 3Cautions................................................................................................................................................................................. 4

■ Restriction of Use ....................................................................................................................4

■ About the Modular-type Connector....................................................................................4

■ About this Document.............................................................................................................5

Aim of this Document ...................................................................................................................................................... 5Document Structure ......................................................................................................................................................... 5

■ Contents....................................................................................................................................7

Product Overview ............................................................................................9

■ Product Overview ...................................................................................................................9

Features ................................................................................................................................................................................. 9

■ Product Information............................................................................................................ 11Parts Name .........................................................................................................................................................................11Options ................................................................................................................................................................................13

■ System Configuration.......................................................................................................... 14

Connection Patterns .......................................................................................................................................................14Connecting a TM Printer and Option........................................................................................................................18

■ Product Specifications ........................................................................................................ 20Specifications.....................................................................................................................................................................20Dimensional Drawing.....................................................................................................................................................21

■ Options................................................................................................................................... 22

DP-501..................................................................................................................................................................................22DP-502..................................................................................................................................................................................23DP-503..................................................................................................................................................................................25Power Supply Unit (PS-180)..........................................................................................................................................26

Setup ...............................................................................................................27

■ Flow of Setup ........................................................................................................................ 27

■ Choosing the Installation Method.................................................................................... 28

■ Precautions for Installation................................................................................................ 29

■ Installing the Customer Display ........................................................................................ 30Attaching to DP-501........................................................................................................................................................30Attaching to DP-502 (TM-H6000 series / TM-U675) ............................................................................................36Attaching to DP-502 (TM-U950) .................................................................................................................................42Attaching to DP-503 (TM-H5000II).............................................................................................................................46

8

■ Setting the DIP Switches..................................................................................................... 48

■ Checking the DM-D500 Operation ................................................................................... 51

Self-test................................................................................................................................................................................ 51

Application Development Information ...................................................... 53

■ How to Control the Customer Display.............................................................................. 53Selecting a Driver............................................................................................................................................................. 53

■ Software and Manuals......................................................................................................... 55

Drivers.................................................................................................................................................................................. 55Download........................................................................................................................................................................... 56

■ Storing and Retrieving Graphics ....................................................................................... 57OPOS .................................................................................................................................................................................... 57APD ....................................................................................................................................................................................... 57ESC/POS .............................................................................................................................................................................. 57

Handling ........................................................................................................ 59

■ Precautions for Handling.................................................................................................... 59

■ Turning and Tilting the Display ......................................................................................... 59

Hardware ....................................................................................................... 61

■ Interface Signal Wiring Block Diagram ............................................................................ 61

■ Data Flow ............................................................................................................................... 62

Stand-alone Connection............................................................................................................................................... 62Pass-through Connection............................................................................................................................................. 63Y Connection..................................................................................................................................................................... 64

■ Connectors ............................................................................................................................ 65

DM-D500 (Connector).................................................................................................................................................... 65DP-501 ................................................................................................................................................................................. 66

Character Code Tables.................................................................................. 69

■ Character Code Tables......................................................................................................... 69

9


1

Product OverviewThis chapter describes the features and specifications of this product.

Product OverviewThis is a customer display capable of displaying kanji characters. By using an installation option, it can beattached to a system or installed on a countertop.

Features

The DM-D500 has the following features.

Display• Dot matrix display with 256 columns x 64 lines. It allows for multi-colored expressions with kanji characters,

shop logo and so on.Kanji character: 16 columns x 4 lines (character size of 16x16 dots)Alphanumeric character: 32 columns x 4 lines (when character size is 8x16 dots)

• Vacuum fluorescent display. It allows for wide viewing angle and good legibility in both well-lit and darklocations.In addition, the vacuum fluorescent display has a long life. (Avoid continuously turning on the same dot forlong periods of time as it may cause luminance degradation)

• Green display color with adjustable brightness.• NV memory to store and display graphics.

Installation• When attached to the optional DP-501 (dedicated stand), it can be installed stand-alone on a countertop.• By using the optional DP-502 (DM-D pole unit for TM printers), it can be attached to a TM printer.

(For details, see "Connecting a TM Printer and Option" on page 18)

Installed on a countertop using theoptional DP-501 (dedicated stand)

Attached to a TM printer using the optionalDP-502 (DM-D pole unit for TM printers)

10

Interface• The DM-D500 is provided with an RS-232C compliant modular jack.

It can connect to the DM-D connector on TM printers.• When combined with the DP-501 dedicated stand, it can be connected to a computer and a TM printer via

serial. It can also share the power source with the TM printer.• The DM-D500 (using DP-501), an Epson TM printer, and a cash drawer can all be controlled using one serial

port of a computer.

Software• Supported by EPSON OPOS ADK, EPSON OPOS ADK for .NET, EPSON JavaPOS ADK and EPSON

Advanced Printer Driver Ver.4 (APD4).• It can also be controlled with ESC/POS commands. For this reason, it can also be used in an environment

where other than the Windows OS is running.

Compatibility• This product can replace DM-D10X/20X without any changes to the application.

In the case of OPOS ADK, the character mode needs to be changed to 2x20.In the case of APD4, the 20x2 driver is required.In the case of ESC/POS command control, the DM-D500 needs to be set to 20 columns 2 lines mode.

11


1

Product Information

Parts Name

DM-D500

OFF ON

Connector

ScreenDIP switch(rear side of the display)

Power switch (underside of the display)

Modular cable

12

DM-D500 + DP-501

DM-D500 + DP-502

DP-501

Base plate

Connector for power supply connection

Connector for DM-D500 connection

Connector for power extension cable connection

Connector for computer connection (serial)

DM-D connector JP2 JP1 Connector for printer connection (serial)

DM-D500

DM-D500 cable (for printer connection)

DP-502

DM-D500

13


1

Options

The following products are available as options for DM-D500.

∗ 9pin-25pin serial cable is necessary for stand-alone connection and pass-through connection.

Model No.

Product name Purpose

DP-105 Pole unit Extends the pole length of the DM-D500. It is used in combination with DP-501.

DP-501 DM-D stand The stand used when using DM-D500 as a stand-alone display.

DP-502 DM-D pole unit for TM printers

The pole unit used to attach DM-D500 to H6000IV/ U675/ U950.

DP-503 DM-D pole unit for TM printers

The pole unit used to attach DM-D500 to TM-H5000II.

PS-180 Power supply unit The power supply unit. It requires the separately sold AC cable.

14

System Configuration

Connection Patterns

There are several connection patterns to choose from depending on the customer's system and type of TMprinter to be used simultaneously.

Stand-alone connection (Serial)The stand-alone connection uses one serial port of the computer for the customer display. It requires the DP-501 dedicated stand.

PS-180

DM-D500 + DP-501

Computer

Serial

Data flow in stand-alone connection

Computer DM-D500Serial

15


1

Pass-through connection (Serial)The pass-through connection is a connection in which the computer is connected to the TM printer and cashdrawer via the customer display. This is possible only when all equipment is connected in serial, and requiresthe DP-501 dedicated stand.

TM PrinterPS-180

Computer

Power extension cable

DM-D500 + DP-501

Serial Serial

Computer

DM-D500

TM Printer

DP-501

Serial

Data flow in pass-through connection

16

Y connection (Serial)The Y connection is a connection in which the computer is connected to the customer display via the TMprinter. This is possible when the TM printer is equipped with a DM-D connector, and connected using serialconnection. The power supply is connected to the TM printer.

PS-180

TM Printer DM-D500 + DP-502

Serial

Computer

TM Printer

PS-180

DM-D500 + DP-501

Computer

Serial

With DP-502

With DP-501

Computer

DM-D500

TM PrinterSerial

SerialDM-D500 Modular Cable

Data flow in Y connection

17


1

USB controlled (Serial)The USB controlled is a connection in which the product is connected to the TM printer's USB interface (withDM-D connector) via an RS-232 cable, and the TM printer and a computer are connected via a USB cable.Power is supplied from the TM printer.

TM Printer

DM-D110/DM-D210

Computer

USB

USB I/F

PS-180

18

Connecting a TM Printer and Option

DP-501DP-501 can be used with the following TM printers.


Model Interface

Connection pattern

Stand-alone connection

Pass-through

connection

Y connec-tion

USB con-trolled

TM-T70TM-T90TM-L90TM-T88IV seriesTM-U220 seriesTM-U295

Serial Yes Yes No No

Parallel Yes No No No

USB Yes No No Yes

Ethernet/w i r e l e s sLAN

Yes No No No

TM-J2100/J2000TM-H6000IVTM-U675TM-U950TM-U590

Serial Yes Yes No No


USB Yes No No Yes

TM-H5000II Serial Yes Yes No No


USB Yes No No Yes

TM-T285 Serial Yes Yes No No

Model Interface

Connection pattern


Pass-through

connection

Y connec-tion

USB con-trolled

TM-H6000IVTM-U675TM-U950TM-U590

Serial No No Yes No

Parallel No No No No

USB No No No Yes

19


1


Model Interface

Connection pattern


Pass-through

connection

Y connec-tion

USB con-trolled

TM-H5000II Serial No No Yes No

Parallel No No No No

USB No No No Yes

20

Product Specifications

Specifications

Specification overview

Display type Vacuum fluorescent display

Number of dots displayed 256 (W) x 64 (H) dots

Number of characters displayed Maximum 32 columns x 4 lines (when using font A)

Maximum 42 columns x 8 lines (when using font B)

Maximum 16 columns x 4 lines (when using kanji characters)

Maximum 20 columns x 2 lines (when operating in DM-D10x/20x compatible mode)

Display color Green (505 nm)

Brightness Maximum 300 cd/m2 (adjustable with driver and ESC/POS command)

Character classes Alphanumeric characters: 95 characters

International characters: 37 characters

Graphic characters: 128 characters x 12 pages (including 2 user-defined pages)

Kanji characters (JIS Level 1 and 2, GB2312, KS C5601, BIG5)

Character composition (device font)

Font A: 8 x 16 dot matrix

Font B: 5 x 7 dot matrix

Kanji: 16 x 16 dot matrix

Character size Font A: 4.4 x 8.8 mm

Font B: 3.3 x 4.4 mm

Kanji: 8.8 x 8.8 mm

Interface Standard Compliant with RS-232C

Connector RJ-45

Expected product lifetime 30,000 hours (Time for the luminance of the vacuum fluorescent display to becomehalf its initial value. Avoid continuously turning on the same dot forlong periods of time as it may cause luminance degradation.)

Rated voltage DC 11.4 V to 48 V

Power consumption Approximately 6 W

Case Color Epson Cool White

Tilt angle Maximum 48° (4 steps, 5 positions)

Horizontal rotation angle Maximum 90° (45° each to left and right)

Power supply When connected to TM printer: Supplied by the TM printer

When connected to DP-501: Supplied by the PS-180 power supply unit

21


1Dimensional Drawing

External dimensions

Display dimensions

E n v i r o n m e n t a lspecifications

Tempera-ture

Operation 5 to 40 °C

Storage -10 to 50 °C

Humidity Operation 30 to 85% (without dew condensation)

Storage 30 to 90% (without dew condensation)

Weight Main unit, DM-D500: 460 g

Option, DP-501: 440 g

Option, DP-502: 264 g

Package contents Manual

Warranty


213 mm

83 mm

51 mm

48

DM-D500

0.5535.0

0.55140.6

(Unit: mm)

Display Size 256 x 64 dot

22

Options

DP-501

DP-501 is a dedicated stand to install DM-D500 on a countertop. It comes with a connector to connect to acomputer and a TM printer via serial. When connected to a power supply unit, it can provide power to the TMprinter as well.Regarding specifications of the DP-501 connectors, see "DP-501" on page 66.

Package contentsItems supplied with DP-501 are as follows.

Dimensions

Manual

Fixing screws for RS-232 connector

DM-D stand


1000 20 mm

118 mm

65 mm

200 mm

DP-501


23


1

DP-502

DP-502 is a pole unit to attach DM-D500 to a TM printer. Regarding TM printers to which DP-502 can beattached to, see "Connecting a TM Printer and Option" on page 18.

Package contentsItems supplied with DP-502 are as follows. Note that not all the items will be used depending on the connectiontopology.

Fixing plate BSupport B (extension)Support C Fixing plate A

Rubber feet (small)Rubber feet (square)Rubber feet (large)

Stopper

Fixing screw Angle fixing screw

Fixing screws for rubber feet (small)

Fixing screws for fixing plate B

Fixing screws for plastic parts

Hook and loop fastener setFixing screws for metal plate

Fixing screws for wooden countertop

24

Dimensions

260 mm

78 mm 164 mm

DP-502

25


1

DP-503

DP-503 is a pole unit to attach DM-D500 to a TM printer. Regarding TM printers to which DP-503 can beattached to, see "Connecting a TM Printer and Option" on page 18.

Package contentsItems supplied with DP-503 are as follows.

Dimensions

Tapping screwsfor fixing(M3 × 10) (3 pcs)

Installation base unit for TM

Support BSupport C

260 mm

50 mm 53 mm

DP-503

26

Power Supply Unit (PS-180)

MaterialThe product is free of brominated materials, such as PBBE and PBB.

Suitable AC cablesUse an AC cable meeting the following requirements.• Product compliant with safety standards• Product whose plug is equipped with P and E terminals

GroundingConnect the ground cable for safety.


E l e c t r i c a lcharacteris-tics

Input conditions Input voltage (rated): AC 90 to 264 V (AC 100 V -10% to AC 230 V + 15%)

Frequency (rated): 50/60 Hz ± 3 Hz

Power consumption (rated): 100 VA

Output conditions Output voltage (rated): DC 24 V ± 5%

Output current (rated): 2.0 A

Output power (rated): 48 VA

Peak output current: 4.5 A

Unit specifi-cation

Dimensions (H x W x D)

68 x 136 x 32 mm {2.68 × 5.35 × 1.26"} (excluding projections)

Weight Approximately 0.4 kg {14.11 oz} (excluding AC cables)

Color Black (matte)

136

68

32 (Unit: mm)

27

Chapter 2 Setup

2

SetupThis chapter describes the methods of installing the customer display.

Flow of Setup

Choosing the Installation Method

Installing the Customer Display (Setting the Jumpers on DP-501)

Checking the DM-D500 Operation

Setting the DIP Switches

28

Choosing the Installation MethodThe options and connection pattern to use vary depending on how DM-D500 will be used. The followingdescribes how to determine which options and connection pattern to use. (For details on the options and con-nection patterns, see Chapter 1)

Installing on a countertop by attaching to DP-501Attach DM-D500 to DP-501 to install on a countertop.(See "Attaching to DP-501" on page 30)

Attaching to a TM printer using DP-502This is possible when the TM printer allows the DP-502 to be attached. In this case, the possible connection pat-tern is limited to Y connection. • TM-H6000 series / TM-U675

(See "Attaching to DP-502 (TM-H6000 series / TM-U675)" on page 36)• TM-U950

(See "Attaching to DP-502 (TM-U950)" on page 42)

29

Chapter 2 Setup

2

Precautions for InstallationWhen handling DM-D500, be careful of the following points:• Do not install DM-D500 in locations with high temperature and humidity, or with extreme temperature dif-

ferences.• Avoid installing in dirty or dusty locations.• Avoid installing on unstable locations, or in locations subject to frequent vibrations• When connecting or disconnecting a cable, be sure the customer display and system are turned off.• The DM-D500 includes a vacuum fluorescent display. When handling, be careful not to drop or hit it.• When handling the product, do not lift it by the modular cable. Also, do not pull on the modular cable.

30

Installing the Customer Display

Attaching to DP-501

Attach DM-D500 to DP-501.

Required itemsPrepare the required items from among the following, depending on the connection pattern to use. For longerpoles, use the extension support (DP-105). These are all sold separately.

<Power supply unit (PS-180)>

<AC cable>

Extension support

Hook and loop fasteners

<Extension support (DP-105)>

<DP-501>

Base plateDM-D stand

Fixing screws for RS-232C connector


<Serial cable>

(Two in the case of pass-through connection)

31

Chapter 2 Setup

2

Connectors on the DP-501The DP-501 comes with the following connectors.

Setting the jumpersSet the jumpers on the DP-501 as follows. (In the case of a Y connection, the jumpers may have any setting sincethe connectors on the DP-501 are not used)

Attaching the customer display

The serial connector inside the DP-501 is attached using inch screws (hexagon nuts). If millimeter screwsare necessary, replace them with those supplied as accessories. Inch and millimeter screws can be distin-guished based on whether the screw comes with a groove or not, as shown in the figure below.

JP1 JP2 Description

1-2 1-2 Set when connecting both the TM printer and stand for use.Set in this way when using pass-through connection. (Default)

2-3 2-3 Set when using the customer display in a stand-alone connection,without connecting a TM printer.

Set in this way when using stand-alone connection.

When connecting or disconnecting a cable, be sure the customer display and system are turned off.

DM-D connectorConnector for computer connection (RS-232)

Connector for power supply unit connection Connector for power extension cable connection

Connector for printer connection (RS-232)

Fixing screws for serial connectorMillimeter screwInch screw

Groove (one or more)

JP1JP2

32

1 Pass the DM-D500 connection cable through the DP-501.When extending the pole height of the display, attach the extension support (DP-105) to the display.

2 Insert the display (or extension support) into the DP-501.Insert the display (or extension support) into the DP-501 all the way in until it clicks.

When using the extension support (DP-105)

33

Chapter 2 Setup

2

3 Connect the connector of the DM-D500 connection cable to the DM-D connectorinside the DP-501.In the case of a Y connection, connect to the DM-D connector on the printer and proceed to step 9. Inthe case of a printer with two DM-D connectors, use the connector by the interface.

Connecting to the stand

Connecting to the printer

34

4 Connect the computer and DP-501.Insert one end of the interface cable to the connector for computer connection inside the DP-501,and the other end to the serial connector on the computer. Tighten the screws on both sides of theconnectors.

5 Connect the printer and DP-501.In the case of a stand-alone connection, proceed to step 6. When connecting to a printer, insert oneend of the interface cable to the connector for printer connection inside the DP-501, and the otherend to the connector on the printer. Tighten the screws on both sides of the connectors.

6 Connect the power extension cable.If not using the power extension cable, proceed to step 7. Connect one end of the power extensioncable to the connector for power extension cable connection inside the DP-501 with the arrow onthe connector face up, and the other end to the power connector on the printer.

Computer

Printer


Connector for power extension cable connection

35

Chapter 2 Setup

2

7 Connect the DC cable connector of the power supply unit, with the arrow on the con-nector face up, to the connector for power supply unit connection (indicated asPOWER IN) inside the DP-501.

8 Set the jumpers.(See "Setting the jumpers" on page 31)

9 Lay the connection cables neatly so that they do not cross one another. Also, shapethe DM-D500 modular cable so that it fits inside the DP-501.

10Place the base plate in the DP-501 by following the order indicated by the arrows.Be sure to push the base plate all the way in until it is locked by the hooks on the DP-501.

11When using the extension support, attach hook and loop fastener to the four cornersof the base plate to prevent the unit from falling down, and install in the designatedplace.

12Plug in the power supply unit to a power outlet.

• For power supply unit, use the optional PS-180.• When connecting or disconnecting the DC cable of the power supply unit, be sure the power plug of

the power supply unit is disconnected from the power outlet.• When disconnecting the DC cable of the power supply unit, disconnect by holding the connector.

Pulling on the cable may damage the cable.

DC cable

Connector for power supply unit connection

36

Attaching to DP-502 (TM-H6000 series / TM-U675)

Attach DM-D500 directly to a TM-H6000 series printer or TM-U675 using DP-502. The DM-D500 can beattached on either side of the TM-H6000 series printer or TM-U675. After attaching, the position of the displaycan be moved freely.

Required itemsThe following items are used to attach DM-D500 to a TM-H6000 series printer or TM-U675. These items aresupplied with DP-502. To connect the TM printer to a computer, a USB or serial cable, a power supply, and anAC cable are necessary.

Stopper Fixing screwfor the stopper

Angle fixing screw Fixing plate B

Fixing plate ASupport B (extension)Support C

Fixing screws for rubber feet (small) Rubber feet (small) Fixing screws for fixing plate B

37

Chapter 2 Setup

2


1 Pass the DM-D500 connection cable through support C and insert the customer dis-play into support C.When using the extension support B, insert support B into support C all the way in until it clicks.

2 Attach the rubber feet to the printer.


When using support B (extension)

38

3 Attach fixing plate B to the printer.

4 Pass the DM-D500 connection cable through the hole on fixing plate A and fix thecable to the underside of fixing plate A.

39

Chapter 2 Setup

2

5 Connect the connector of the DM-D500 connection cable to the DM-D connector onthe printer.In the case of a printer with two DM-D connectors, use the connector by the interface.

6 Using the stopper, attach fixing plate A to the printer. When attaching the stopper,insert the projections of the stopper into the holes of fixing plate B. The fixing plate Acan be attached on either side of the printer. (The figure below shows when it isattached to the right)

40

7 The horizontal rotation mechanism of fixing plate A allows the display to be movedfreely for better visibility. The display can also be fixed to one of the following fourpositions. Align the fixing plate A to the desired angle and secure the position usingthe angle fixing screw.

The paper roll cover of the printer may not open if the position of the display is inappropriate. Beforesecuring the position of DM-D500, be sure to check that the paper roll cover of the printer can beopened.

Paper roll cover

41

Chapter 2 Setup

2

8 Store the excess cable length inside the support and insert the support into fixingplate A.

9 Connect the printer power cable and fix the cable with the hook on the fixing plate Bas shown in the figure below to prevent it from getting loose.

42

Attaching to DP-502 (TM-U950)

Attach DM-D500 directly to TM-U950 using DP-502.

Required itemsThe following are used to attach DM-D500 to TM-U950. These items are supplied with DP-502.




Fixing plate ASupport B (extension)Support C

Rubber feet (square)Fixing screws for metal plate


43

Chapter 2 Setup

2

2 Attach the rubber feet to the printer.

3 Pass the DM-D500 connection cable through the hole on fixing plate A and fix thecable to the underside of fixing plate A.

44

4 Connect the connector of the DM-D500 connection cable to the DM-D connector onthe TM-printer.In the case of a printer with two DM-D connectors, use the connector by the interface.

5 Adjust the cable length and fix the fixing plate A to the printer using screws.

45

Chapter 2 Setup

2

6 Store the excess cable length inside the support and insert the support into fixingplate A.

46

Attaching to DP-503 (TM-H5000II)

Attach DM-D500 directly to TM-H5000II using DP-503.

Required itemsThe following items are used to attach the DM-D500 to the TM-H5000II. These items are supplied with DP-503.




Installation base unit for TM

Tapping screwsfor fixing(M3× 10) (3 pcs) Support B

Support C


47

Chapter 2 Setup

2

2 Attach the installation base unit to the setting position on the TM printer and secureit with the screws.

3 Pass the DM-D500 connection cable through the installation base unit.

4 Insert the tab on the installation base unit into the hole on the support until you feelit click.

5 Connect the connector of the DM-D500 connection cable to the DM-D connector onthe TM-printer.

48

Setting the DIP SwitchesDM-D500 is provided with two DIP switches. DIP switch settings are loaded the next time the DM-D500 isturned on.In a stand-alone connection, set the same settings for communication (data length, parity, baud rate) for DM-D500 as for the computer. In a path-through connection, set the same settings for communication (data length, parity, baud rate) for all,including the computer and printer.In a Y connection, the settings for communication must be the same for the computer and customer display. Inaddition, set DIP switch 2-1 to ON.In an USB controlled (serial), set the transfer speed to 19200 bps.Functions that can be set with the DIP switches are as follows.

DIP switch 1

(*1) "XON/XOFF" is valid only for stand-alone connections.(*2) In OPOS and APD4, use the DIP switch in default setting: "DTR/DSR".

Transfer speed switching

DSW1 No.

Function ON OFFDefault setting

1-1 Error Data Reception Ignore "?" display OFF

1-2 Handshake XON/XOFF (*1) DTR/DSR (*2) OFF

1-3 Data Length 7 bits 8 bits OFF

1-4 Parity Yes No OFF

1-5 Parity Selection Even Odd OFF

1-6 Baud Rate Switching See "Transfer speed switching" ON

1-7 OFF

1-8 ON

SW1-6 SW1-7 SW1-8Transfer speed

(bps)ON ON ON 2400

OFF ON ON 4800

ON OFF ON 9600 (Default setting)

OFF OFF ON 19200

ON ON OFF 38400

OFF ON OFF 57600

ON OFF OFF 115200

49

Chapter 2 Setup

2

DIP switch 2

(*1) Sets whether or not to run the self-test when power is turned on. For details on the self-test, see "Self-test".(*2) In OPOS and APD4, use the DIP switch in default setting: "256x64 mode". Selecting "20 column 2 line mode" allows the display to be used as

a replacement of DM-D105, 106, 205, or 206. In this mode, graphics display and functions unique to DM-D500 are unavailable. Selecting"256x64" mode makes graphics display and functions unique to DM-D500 become available.

(*3) In OPOS and APD4, use the DIP switch in default setting: "Display". When "Printer" is selected, data is output to the TM printer but not dis-played on the display. When "Display" is selected, data is displayed on the display but not output from the TM printer. The device selection canbe changed by using the ESC/POS command.

(*4) In OPOS and APD4, use the DIP switch in default setting.(*5) Do not change the OFF setting.

Changing the DIP switch settings

1 Turn off DM-D500.

2 Remove the DIP switch cover.

DSW2 No.

Function ON OFFDefault setting

2-1 Y Connection Setting Enabled Disabled OFF

2-2 Self-test Execution (*1) Yes No OFF

2-3 20 column 2 line Mode Set-ting (*2)

20 column x 2 linemode

256 x 64 mode OFF

2-4 Default Device SelectionSetting (*3)

Printer Display OFF

2-5 Address 0 (*4) Three bits: address bit 0 to 2 areused for display number (1 to 7).(However, there is no display numberwhen all the bits are OFF)

OFF

2-6 Address 1 (*4) OFF

2-7 Address 2 (*4) OFF

2-8 Reserved for system (*5) - Fixed to OFF OFF

When removing the DIP switch cover, be sure DM-D500 is turned off. Removing the cover with the powerturned on may cause short circuit, which may damage the product.

DIP switch cover

DSW1 DSW2

50

3 Change the switch position using a pointed object.

4 Put the cover back.

5 After changing the DIP switch settings, turn on the power.

51

Chapter 2 Setup

2

Checking the DM-D500 Operation

Self-test

DM-D500 is provided with a built-in self-test function. It allows to check whether DM-D500 operates normally.Whether or not to run the self-test can be set with the DIP switch.

Items checked by the self-testThe self-test allows to check the following:• Display of firmware version• Display of DIP switch settings• Presentation of display characters• Presentation of functions (brightness, flashing, scroll, etc.)

Running the self-testTo run the self-test, proceed as follows.

1 Turn off DM-D500.

2 Set SW2-2 of DIP switch 2 to ON and turn on DM-D500.

3 The self-test runs.

If the self-test completes normally, the display becomes ready to receive data.

Details of the self-testIn the self-test, the following 8 steps are executed in order.

1 Turn on all display elements of the screen.

2 Display a diagonal line and slide by 1 dot.

3 Display the ROM version.Displays the (boot system and firmware) ROM versions.

4 Display the DIP switch settings.Displays the transfer speed, data length, and parity setting (Even, Odd, or None) for 3 seconds,respectively.

5 Display all characters.After displaying a message. displays pages 0 (20 H to FF H) and 1 (80 H to FF H) of the character codetable (see "Character Code Tables" on page 69) by scrolling vertically.

52

6 Flash characters.Flashes a message (once every second). During this period, the bottom line is scrolled horizontally.

7 Display brightness.Displays a message by setting the brightness to 20%, 40%, 60%, and 100%, respectively. (For 1 sec-ond each).

8 Display the time.Starts by displaying 12:34:00 at the lower right of the screen and then, moves up the message by topline while scrolling horizontally.

53


3

Application Development InformationThis chapter describes how to control the display and gives information useful for display application develop-ment.

How to Control the Customer DisplayUse a driver or ESC/POS commands to control the customer display.

Selecting a Driver

Choose one of the drivers listed in "Drivers" on page 55, depending on the application operating environment.For information about the driver operating environment, see the installation manual for each driver.

When you newly develop an applicationOPOS ADK is recommended for system extensibility. An OPOS driver is provided for various peripherals and itis a POS industry standard now. It enables POS system efficiency, reduction of development cost, and effectiveuse of application assets.

ESC/POS CommandsESC/POS is the Epson original printer command system. With ESC/POS commands, you can directly controlall the TM printer functions, but detailed knowledge of printer specifications or combination of commands isrequired, compared to using a driver.To use ESC/POS commands, you need to agree to a nondisclosure contract first and obtain the DM-D500 Spec-ification. Ask your dealer for details.The ESC/POS command functions are listed below. See the DM-D500 Specification for more details.

ESC/POS command functions

You can use all functions, including ones not supported by OPOS ADK or APD4, by using ESC/POS com-mands through your driver. Use the DIRECT I/O function of OPOS ADK, the control A command of APD4,or Status API to send ESC/POS commands from each driver.

Commands

Move cursor left

Move cursor right

Move cursor down

Move cursor up

Move cursor to home position

Move cursor to left-most position

54

Move cursor to right-most position

Move cursor to bottom position

Move cursor to specified position

Clear display screen

Clear cursor line

Initialize display

Select an international character set

Select character code table

Specify overwrite mode

Turn cursor display mode on/off

Set display screen blink interval

Set and display counter (time)

Display counter (time)

Brightness adjustment

Turn reverse mode on/off

Execute self-test

Start/end macro definition

Execute macro

55


3

Software and ManualsThe following software and manuals are provided for application development.

Drivers

Software Manual

EPSON Advanced Printer Driver Ver.4 (APD4):

In addition to ordinary Windows driver functions, this driver hascontrols specific to POS, such as controls for customer display.The Status API (Epson original DLL) that sends ESC/POS com-mands is also attached to this driver.

Notes on Using the DM-D500 with EPSON APD4

• Do not share the DM-D500 among multiple software applica-tions.

• APD Install Manual

• APD Customer Display Manual

• Sample Program Guide

EPSON OPOS ADK:

This OCX driver can control POS peripherals using OLE technol-ogy*1. Because controlling POS peripherals with original com-mands is not required on the application side, efficient systemdevelopment is possible.

Notes on using the DM-D500 with Epson's OPOS

• Set the transmission speed to 115200 bps.

• If the DM-D500 goes into a system standby state in Open /Claim / Enable, execute Release/Claim to the DM-D500 toreturn from the system standby status.

• Do not use the DM-D500 with multiple application software.

• OPOS Installation Manual

• User’s Manual

• Application Development Guide

• UnifiedPOS Retail Peripheral Architecture*2

• Sample Program Guide

EPSON OPOS ADK for .NET:

OPOS ADK for .NET allows you to develop applications that arecompatible with Microsoft POS for .NET.

When developing applications, use a separate developmentenvironment such as Microsoft Visual Studio .NET.

Notes on using the DM-D500 with Epson's OPOS


• OPOS ADK for .NET Installation Guide

• UnifiedPOS Retail Peripheral Architecture*2

• User's Reference (SetupPOS)

• Application Development Guide

EPSON JavaPOS ADK (Windows):

JavaPOS is the standard specification which defines an architec-ture and device interface (API) to access various POS devicesfrom a Java based system. Using JavaPOS standard API allowscontrol with Java-based applications of functions inherent toeach device. A flexible design with Java language and JavaPOSenables many different types of computer systems, such asstand alone or network configuration, to use a same application.You can use JavaPOS to build applications and drivers indepen-dently of platforms. This allows flexible configurations using thinclients to meet the system requirements.

Notes on using the DM-D500 with Epson's JavaPOS


JavaPOS ADK Installation Guide

56

*1: OLE technology developed by Microsoft divides software into part blocks. The OPOS driver is presupposedto be used with a development environment such as Visual Basic, unlike ordinary Windows drivers. It is nota driver to be used for printing from commercial applications.

*2: This guide describes general information on how to control printers using the OPOS ADK (in the chapter“Display” and “Section 5”). It does not describe Epson’s specific functions.

Download

Drivers and manuals can be downloaded from one of the following URLs.For customers in North America, go to the following web site and follow the on-screen instructions:

http://www.epsonexpert.com/ For customers in other countries, go to the following web site:

http://www.epson-pos.com/

57


3

Storing and Retrieving GraphicsDM-D500 is capable of storing graphics such as the shop logo, which can then be retrieved and displayed. Thegraphics data to store must be created with screen size (256x64 dots) in mind.

OPOS

Graphics data is stored using the TMFLogo Utility bundled with OPOS. The data can be retrieved from applica-tions. View ports in text mode cannot display graphics.

APD

APD Ver. 4 comes with a built-in TMFLogo Utility. The data can be retrieved from applications. Text driverscannot display graphics.

ESC/POS

Graphics can be stored directly using ESC/POS command, or by using the TMFLogo Utility. The data is dis-played using ESC/POS command.

59

Chapter 4 Handling

4

HandlingThis chapter describes basic handling of the product.

Precautions for HandlingWhen handling DM-D500, be careful of the following points:• Do not install DM-D500 in locations with high temperature and humidity, or with extreme temperature dif-

ferences.• Avoid installing in dirty or dusty locations.• Avoid installing on unstable locations, or in locations subject to frequent vibrations• The DM-D500 includes a vacuum fluorescent display. When handling, be careful not to drop or hit it.

Turning and Tilting the DisplayThe display orientation and angle can be changed by moving the display while holding the support. The displaymoves easily; so, do not force it any further when it stops. The range of movement for the display is as indicatedbelow.

The horizontal rotation angle of the display is limited by the stopper. Forcing it to turn beyond the limitset by the stopper may damage the display.

With DP-501: Maximum angle 90°

With DP-502 and DP-105: Maximum angle 330°

Horizontal rotationTiltMaximum angle 48°(4 steps, 5 positions)

61

Appendix A Hardware

HardwareThis chapter describes the hardware of this product.

Interface Signal Wiring Block DiagramThe following shows the interface signal wiring block diagram of DM-D500 and DP-501.

Display

Display CPU

Switched by DSW2-1

Level shifter

Display connectorModular-8

Connector for display connectionModular-8

TXD

DSR

DTR

RXD

DP-501

D-S

ub 2

5 (fe

mal

e) c

onne

ctor

for h

ost c

onne

ctio

n

D-S

ub 9

(mal

e) c

onne

ctor

for p

rinte

r con

nect

ion

TXD (2)

DSR (6)

DTR (20)

RXD (3)

RTS (4)

RESET (25)

TXD (3)

DSR (6)

DTR (4)

RXD (2)

RESET (9)

Connection switched

by JP1 and JP2

JP2 JP1

123123

62

Data Flow

Stand-alone Connection

In a stand-alone connection, the customer display is directly connected to the computer serial port. The printeris connected to another computer port. In the stand-alone connection, data flows as indicated below.

• In the stand-alone connection, data is sent from the host computer to the customer display, and from the cus-tomer display to the host. (When 2-3 is selected in jumpers JP1 and JP2 on the DP-501)

• Enabled only when the display is selected by the peripheral equipment command of ESC/POS for using usersetting commands.

• Settings for communication must be the same for the computer and customer display.• Data transmission from DM-D500 to a computer is disabled (default setting). It is not used by the driver

either. To use this function, it must be enabled with the ESC/POS command.

DP-501

Power supply

DM-D500

Transmit data from the computer

Transmit data to the computer

(Display)

Computer

63

Appendix A Hardware

Pass-through Connection

In a pass-through connection, it is possible to control the customer display, printer, and cash drawer from onecomputer serial port, via the DP-501. In the pass-through connection via the DP-501, data flows as indicatedbelow.

• In the pass-through connection, data from the computer is first stored in the receive buffer of the display, andthen processed sequentially to only send data for the printer to the printer. Data from the printer is sentdirectly to the computer, without passing through the display.

• Data for the customer display and that for the printer are distinguished by the select peripheral device com-mand.

• Settings for communication must be the same for all of the computer, printer, and customer display.

DP-501

Power supply

Printer

DM-D500


Transmit data from the printer to the computer

Transmit data to the printer

(Display)

Computer

64

Y Connection

Y connection allows to connect the customer display and cash drawer from the serial port of the computer, viathe printer. In the Y connection, data flows as indicated below.

• In the Y connection, the same data is sent from the computer to the printer as well as the customer display.• Data for the customer display and that for the printer are distinguished by the peripheral equipment com-

mand of ESC/POS.• When the printer is connected via serial, the settings for communication must be the same for the computer

and customer display.In addition, when turning on the power, turn on the customer display before the printer.

Power supply

Printer DM-D500


Transmit data from the printer to the computer

(Display)

Computer

65

Appendix A Hardware

Connectors

DM-D500 (Connector)

Pin assignments

Pin Num-ber

Signal Name

Signal Direction

Signal Function

1 FG - Frame ground

2 TXD Output (1) In a Y or pass-through connection (*1)Transmit data to the printer

(2) In a stand-alone connectionTransmit data to the host

3 RXD Input Data received from the host computer

4 DSR Input Indicates whether or not the host computer or printer is ready to receive data.(1) In a pass-through connection (*1)

[MARK] The printer is not ready to receive data[SPACE] The printer is ready to receive data

(2) In a stand-alone connection[MARK] The host computer is not ready to receive data[SPACE] The host computer is ready to receive data

5 DTR Output Indicates whether or not the customer display is ready to receive data. (*2)[MARK] The display is not ready to receive dataThe display enters the MARK status in the following cases:(1) During power-on initialization(2) During self-test(3) When the empty capacity of the receive buffer becomes 128 bytes or less (the

following case applies to pass-through connection only)(4) When DSR enters the MARK status on printer selection

[SPACE] The display is ready to receive dataThe display enters the SPACE status in the following cases:(1) When power-on initialization finishes(2) When self-test finishes(3) When the empty capacity of the receive buffer recovers to 256 bytes or more from

128 bytes or less

6 SG - Signal GND

7 PS - Power supply terminal

8 PG - Return wire for power

(*1) Regarding pass-through connection and stand-alone connection, see Chapter 1.

(*2) When DTR signal is set to MARK status by the ESC/POS status confirmation command, this status is different from that where the signal indicates whether or not the display is ready to receive data.

66

DP-501

The connectors on the DP-501 are as indicated below.

Connector for computer connectionThis is the connector for connecting to a computer.

Pin assignments

(*1) Make sure to use either the RTS or the DTR terminal. Otherwise, the built-in RS-232 driver IC may be broken.

(*2) This signal is connected to the DTR terminal of the printer directly.

Pin Num-ber

Signal Name

Signal Direction

Signal Function

1 FG - Frame ground

2 TXD Output (1) In a pass-through or Y connection, data sent from the printer to the host(2) In a stand-alone connection, data sent from the display to the host

3 RXD Input Data received from the host (Host -> display)

4 (*1) RTS Output Same signal as DTR.

6 (*2) DSR Input Indicates whether or not the host is ready to receive data.[SPACE] The host is ready to receive data[MARK] The host is not ready to receive data

7 GND - Signal GND

20 (*1) DTR Output Indicates whether or not the display is ready to receive data. (*2)[MARK] The display is not ready to receive dataThe display enters the MARK status in the following cases:(1) During power-on initialization(2) During self-test(3) The empty capacity of the receive buffer is 128 bytes or less(4) When DSR enters the MARK status on printer selection

[SPACE] The display is ready to receive data The display enters the SPACE status in the following cases:(1) When power-on initialization finishes(2) When self-test finishes(3) When the empty capacity of the receive buffer recovers to 256 bytes or more

from 128 bytes or less

25 RESET Input Reset signal for the printer

Connector for printer connectionDM-D connectorConnector for computer connection

Connector for power supply unit connection Connector for power extension cable connection

67

Appendix A Hardware

Connector for printer connectionThis is the connector for connecting to a printer.

Pin assignments

Pin Num-ber

Signal Name

Signal Direction

Signal Function

2 RXD Input Data received from the printer (Printer -> host)

3 TXD Output Data sent to the printer (Display -> printer)

4 DTR Output Indicates whether or not the host is ready to receive data.[SPACE] The host is ready to receive data[MARK] The host is not ready to receive data

5 GND - Signal GND

6 DSR Input Indicates whether the display is ready to receive data from the printer [SPACE] The printer is ready to receive data

Send once data is ready[MARK] The printer is not ready to receive data

Do not send even when data is ready

9 RESET Output Reset signal for the printer (Host -> printer)

68

Power connectorThere are two power connectors on the base of the DP-501; one for connecting the power supply unit andanother for supplying power to the printer.

Pin assignments

Pin Num-ber

Signal Name

Signal Direction

Signal Function

1 +24V - Power supply

2 GND - Ground

3 NC - Unused

SHELL FG - Frame ground

SHELL

2

13

69


Character Code TablesCharacter Code Tables

Page 0 (PC437:USA, Standard Europe)(international character set: U.S.A.)

Page 0 Indicated characters (00H-7FH)Note 1: Character codes from 00H (hexadecimal) to 7FH (hexadecimal) for each page are the same.Note 2: Some characters indicated by character codes from 00H to 7FH are changed by selecting the interna-

tional character set. Refer to Section A.13, International character set, for details.

70

Page 0 Indicated Characters (80H-FFH)

71


Page 1 (Katakana)


72

Page 2 (PC850:Multilingual)


73


Page 3 (PC860:Portuguese)


74

Page 4 (PC863:Canadian-French)


75


Page 5 (PC865:Nordic)


76

Page 16 (WPC1252)

Page16 Indicated Characters (80H-FFH)

77


Page 17 (PC866: Cyrillic 2)


78

Page 18 (PC852: Latin 2)


79


Page 19 (PC858: Euro)


80

Page 254 (Space)


81


Page 255 (Space)

Page255 Indicated Characters (80H-FFH)UD: undefined

82

International character setThe below listed international characters, which are specified by a code, can be changed by command. For adescription of the command for selecting an international character set, see "ESC/POS Commands" on page 53.

International Character Set (Indicated Character Selection by Command)

ASCII code (Hex) Country 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E

U.S.A # $ @ [ \ ] ^ ` { | } ~

France # $ à ° ç § ^ ` é ù è ¨

Germany # $ § Ä Ö Ü ^ ` ä ö ü ß

U.K. £ $ @ [ \ ] ^ ` { | } ~

Denmark I # $ @ Æ Ø Å ^ ` æ ø å ~

Sweden # ¤ É Ä Ö Å Ü é ä ö å ü

Ita ly # $ @ ° \ é ^ ù à ò è ì

Spain I P t $ @ ¡ Ñ ¿ ^ ` ¨ ñ } ~

J apan # $ @ [ ¥ ] ^ ` { | } ~

Norway # ¤ É Æ Ø Å Ü é æ ø å ü

Denmark II # $ É Æ Ø Å Ü é æ ø å ü

Spain II # $ á ¡ Ñ ¿ é ` í ñ ó ú

Lat in Amer ica # $ á ¡ Ñ ¿ é ü í ñ ó ú

Korea # $ @ [ W ] ^ ` { | } ~

dm-d500 technical reference guide · •the dm-d500 is provided with an rs-232c compliant modular...

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