Upload File

does your team need a detox? - agile austin€¦ · • scrum master • release train engineer •...

  • Home
  • Documents
  • DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4
16
DOES YOUR TEAM NEED A DETOX? HEATHER CASTILLE AND LELAND NEWSOM

Upload: others

Post on 09-Jun-2020

8 views

Category:

Documents


0 download

Report

TRANSCRIPT

Page 1: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4

DOES YOUR TEAM NEED A DETOX?

HEATHER CASTILLE AND LELAND NEWSOM

Page 2: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4
Page 3: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4

Email: [email protected]

LinkedIn: https://www.linkedin.com/in/heather-

castille-4566a3a9/

Associate Scrum Master Graduate Student – Professional

Counseling Family Therapy

mailto:[email protected]
https://www.linkedin.com/in/heather-castille-4566a3a9/
https://www.linkedin.com/in/heather-castille-4566a3a9/
https://www.linkedin.com/in/heather-castille-4566a3a9/
https://www.linkedin.com/in/heather-castille-4566a3a9/
https://www.linkedin.com/in/heather-castille-4566a3a9/
Page 4: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4

Email: [email protected]

Twitter: @LelandNewsom

LinkedIn: https://www.linkedin.com/in/lelandnewsom/

Slideshare: https://www.slideshare.net/LelandNewsom

Past roles include:

• Developer

• Manager

• Managing Director

• Technical Director

• Scrum Master

• Release Train Engineer

• Agile Coach

mailto:[email protected]
mailto:[email protected]
https://www.linkedin.com/in/lelandnewsom/
https://www.slideshare.net/LelandNewsom
Page 5: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4

JOHN GOTTMAN, PHD

Page 6: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4

GOTTMAN'S

"FOUR HORSEMEN OF THE APOCALYPSE"

4 BEHAVIORS AS BIGGEST PREDICTORS OF DIVORCE

CONTEMPT

DEFENSIVENESS

CRITICISM

STONEWALLING

Page 7: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4
Page 8: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4
Page 9: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4

BLAMING /

CRITICISM

"YOU ALWAYS..."

"YOU NEVER..."

"WHAT'S WRONG WITH YOU?"

DON’T MAKE IT PERSONAL

BECOME MORE AWARE

APOLOGIZE

*SCRUM VALUES: FOCUS

NEUTRALIZER

Page 10: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4

DEFENSIVENESS

“IT’S NOT MY FAULT”

BLAMING

“IT’S NOT ME, IT’S YOU”

“COULD YOU CLARIFY WHAT YOU HEARD ME SAY?”

EXPRESS TRUST AND RESPECT

LISTEN ACTIVELY, SHOW YOU UNDERSTAND

*SCRUM VALUES: OPENNESS, COURAGE

NEUTRALIZER

Page 11: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4

CONTEMPT

SARCASM

NAME-CALLING

CYNICISM

HOSTILE HUMOR

IDENTIFY BEHAVIOR, ADDRESS DIRECTLY

EXPLORE THE MINDSET

RESPECT DESERVES RESPECT

SEEK TO UNDERSTAND

SOFTEN HUMOR

*SCRUM VALUES: RESPECT

NEUTRALIZER

Page 12: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4

STONEWALLING

IGNORING SPEAKER

NOT ENGAGING OR EXPRESSING THOUGHTS

WITHDRAWING

NEUTRALIZER CREATE SAFE ENVIRONMENT

ADDRESS FEARS

*SCRUM VALUES: OPENNESS, COMMITMENT

Page 13: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4
Page 14: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4

NOW THINK ABOUT YOU

WE'RE ALL HUMAN.

THINK ABOUT A TIME YOU DISPLAYED A TOXIN

AND DISCUSS WITH YOUR PARTNER/GROUP.

REMEMBER TO HAVE COMPASSION NEXT TIME

YOU SEE IT ON YOUR TEAM.

Page 15: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4
Page 16: DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer • agile coach . john gottman, phd . gottman's "four horsemen of the apocalypse" 4

SOURCES

• HTTPS://WWW.FRONTROWAGILE.COM/BLOG/POSTS/120-FORMING-STORMING-NORMING-AND-PERFORMING-IN-A-SCRUM-TEAM

• HTTPS://WWW.GOTTMAN.COM/BLOG/THE-FOUR-HORSEMEN-RECOGNIZING-CRITICISM-CONTEMPT-DEFENSIVENESS-AND-STONEWALLING/

• HTTPS://WWW.GOTTMAN.COM/BLOG/THE-FOUR-HORSEMEN-THE-ANTIDOTES/

• HTTPS://WWW.BEYONDTHELEADINGEDGE.COM/NEWS/TEAMS/THE-FOUR-TEAM-TOXINS/

• HTTPS://DZONE.COM/ARTICLES/SCRUM-MASTER-WHICH-TEAM-TOXINS-ARE-MOST-COMMON-IN

https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.frontrowagile.com/blog/posts/120-forming-storming-norming-and-performing-in-a-scrum-team
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-recognizing-criticism-contempt-defensiveness-and-stonewalling/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/
https://www.gottman.com/blog/the-four-horsemen-the-antidotes/

Gottman 7 Principios Charla Xx

Back Country Horsemen of America

Karl Gottman - El Misterio de Hitler - 51 pág

Final - The Gottman Institute

Making Relationships Work - John M. Gottman

Child Development 1975 Gottman

The East Texas Horsemen Connection

FOUR HORSEMEN - HI

Beartooth Back Country Horsemen

Four Horsemen Of the Apocalypse

Temporal Form: Toward a New Language for - John Gottman

WHAT MAKES RELATIONSHIPS WORK? Presented by Drs. John & Julie Gottman The Gottman Institute & The Relationship Research Institute

Four Horsemen

52 aftermath four horsemen

Four Horsemen: A.K.A

T pareja gottman

The Seven Principles for Making Marriage Work. John M. Gottman … · 2020. 3. 14. · The Seven Principles for Making Marriage Work. John M. Gottman and Nan Silver - summary Gottman,

Morris Cerullo - The Four Horsemen

Gottman Connections Winter 2013

T. pareja gottman

Siete Reglas de Oro Para Vivir - John Mordechai Gottman

Gottman Dreams Within Conflict - The Couples College

Reliability and Validity of the Gottman Sound Relationship ... · 1 Reliability and Validity of the Gottman Sound Relationship House Scales Introduction John Gottman This report may

5 the-four-apocalyptic-horsemen

Thumbnail - download.e-bookshelf.de · couples therapy approaches such as those of Johnson (emotion‐focused therapy), Gottman (Gottman couples therapy), Hendrix (Imago therapy),

The Effectiveness of Couples Therapy Based on the Gottman

Bargh-The Four Horsemen of city

Ceremonies of the Horsemen

Continuous Measurement of Emotion measurement07.pdfThe affect rating dial was a key component of this new "video recall" procedure (Gottman &: Levenson, 1985; Leven son &: Gottman,

7 Principles - Gottman

The Four Horsemen

Lesson 9 the four horsemen

THE FOUR HORSEMEN OF REVELATION

Exegetical Analysis of the Four Horsemen of the Apocalypse · Exegetical Analysis of the Four Horsemen of the ... The “Four Horsemen of the Apocalypse,” as ... on canvas and even

GOTTMAN CONSULTANTS · Gottman community, one of the most gratifying is the opportunity to serve as a consultant to clinicians pursuing certification. Consultation is the central