doncasters intracom issue 3
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The 3rd Edition of Doncasters INTRAcomTRANSCRIPT
your connection to the world of Doncasters
A critical element in moving forward in 2013 is to move forward in putting
together the “individual pieces” of our group. This year, we will be taking a
number of important steps to help create a common culture, to standardise
group practices, to integrate our brand image, and to communicate the
true value-added benefits of the Doncasters Group as a long-term supply
chain partner to our customers. Central to this process is our “Quality, Safety,
Delivery” focus. We understand that this has been attempted in the past with
only limited success — it will be up to each one of us to ensure that history
does not repeat itself. Our future success is dependent upon each one of us
in the GLT taking ownership and working together as one team to solve it.
issue 3, February 2013
-Tariq JesraiChairman and CEO
A MESSAGE FROM TARIQ JESRAI, Chairman & CEO:
A look back at our historical approaches to achieving excellence in Quality, Safety,
and OTIF shows that, although there exist pockets of excellence, as a group we are
not where we need to be. To move forward, we need a single culture that has at its
centre QSD. Our customers are demanding it. Our employees deserve it. Our survival
depends upon it.
Achieving this will not be easy given our
inconsistent focus in this area, consequently
standardising this as priority one is critical to
improving our current performance … and in
achieving future success.
First and foremost, shifting the focus to Quality,
Safety and Delivery must be driven by us — the
leaders in the GLT. We must take ownership,
doing whatever is necessary to deliver this
message in no uncertain terms. We must take
immediate action to assure that its importance
is truly understood by all those that report to
us. We need to ensure that, in turn, actions are
taken by everyone from Managing Directors to
Line Managers to Supervisors to individuals on the shop floor. It must become a way
of life; it is job one for each and every one of us.
In the upcoming months, we will be ramping up our new business development
efforts. Without significant improvement in QSD, these efforts will be impossible
to achieve. Operations and sales are intertwined in creating our future. That future
begins with current operations; we must keep our employees safe and excel in
meeting customer expectations concerning quality and delivery to ignite significant
new business growth.
Tariq JesraiChairman & CEO
To support this effort, we are evaluating best practices within the group, and are combining these
into a concise standards manual and scorecard. In addition, we will be providing communications
materials to help you achieve the job. But the mission begins now!
The basics of our QSD approach include:
1. Driven and supported by top management
2. Daily walkthroughs by GMs and their direct staff
3. Regular meetings conducted with the employees
addressing Quality, Safety and Delivery issues
4. Continuous focus on what must be done, every
single day, to drive the site further towards and beyond its
Quality, Safety and Delivery goals (and overall productivity
& efficiency)
5. Effective, highly visible feedback systems and
accurate reporting
To ensure that our QSD goals are accomplished, every
facility visit or review will begin with Quality, Safety &
Delivery performance. No one expects a site to go from
50% OTIF to 95% OTIF overnight, but we must have an action plan to get there and the tools in
place to achieve 95% OTIF minimum by year’s end.
We must take these three words — Quality, Safety, Delivery — and weld it into a single idea. We
need to take that idea and translate it into action. Those actions will in time become the habit that
defines our corporate culture. Then, and only then, will we secure a brighter future for all of us.
I strongly believe that as a group we can rise to the challenge and do this, and in doing so secure
the success our employees deserve.
A variety of measures on Quality, Safety & Delivery (QSD) have been tried on a site by site basis over the years — but the
time has come to make it priority one and standardise our method for achieving it
Quality. Safety. Delivery. It’s Our Responsibility and We Must Act Now
Simplified Performance & Development Reviews in 2013
• Covers progress against objectives, skills,
knowledge, and behaviours
• Influences the employee’s compensation
— pay increases based on both the
employee’s performance rating and current
salary market rate (unless the employee’s
contract is covered by a Union negotiation
agreement)
• Conducted through December and January
(but should accompany an open and
ongoing dialogue throughout the year).
During this time, the previous year’s review
is closed out and objectives are set for the
year ahead
“The bottom line is the act of simply filling in these forms isn’t where the value is — that in itself won’t bring our organisation to the next level. What’s important is the dialogue, the two-way conversation between employee and manager. That interaction is what will make Doncasters and its people more and more successful.”
Less Bureaucracy. More Interaction. A Company Moving Forward
• Covers personal development, future career
options, possible next roles, projects and
succession plans
• Does not influence employee compensation
• Conducted once during the middle of the
calendar year in either
July or August (also
to accompany an
ongoing, year-round
dialogue)
Performance Review:
Development Review:
Emma PughHR Director - UK & Europe
As announced near the end of last year, our PDR process has been enhanced in 2013 and is now comprised
of two highly focused review processes. The true strength of the PDR process is that it allows Doncasters
and its employees to advance side-by-side. The changes made strengthen that process by simplifying it. The
forms are shorter and focus clearly on separate issues — allowing you to enter into increasingly poignant and
straightforward conversations with employees.
In 2013, we as managers will conduct two separate reviews and our employees will subsequently end up
with two separate ratings — one for performance and one for development. This provides employees with
a clear road map of directions to both improved performance and realistic professional development within
Doncasters.
The Performance Review is a tool to assess an employee’s behaviour, skills, knowledge and performance,
set goals for improvement, and track their progress towards those goals. It is important to note that the
performance rating will be considered, along with market rate, when reviewing pay and the employee’s
compensation package.
The Development Review covers an employee’s professional development within our organisation. The
review allows us to outline a realistic plan for an employee to become more effective in their current role, and
ultimately advance into the positions they aspire to throughout their career.
In each of these reviews, open and clear conversation is extremely important. In fact, that is why the
Performance and Development Review process has been simplified. Less bureaucracy allows for more
discussion between you and your employees. So, in 2013, please take this extra time created to engage in
these reviews. It will move us all forward.
http://intranet.doncasters.com/hr/group/performance-and-development-review-
To Access The New Performance & Development Review Forms, Visit:
The 2013 Environmental Health & Safety Scorecard: A Critical Tool in Creating an Increasingly Safe Doncasters Through Leading Indicators
Engaging Our Workforce to Get to the Next Level is
Job Number One
As you know, we’ve introduced improvements to our
Environmental, Health & Safety Scorecard for 2013. The Scorecard
is an incredibly exceptional and effective scoring method tailored
specifically to meet the unique needs of our global operation. It
not only accurately quantifies our current safety performance, but
now also places increased emphasis on practices designed to
take our organisation further towards the ultimate safety goal — an
accident free workplace.
These practices are referred to as “Leading Indicators” and we as
managers find ourselves in a critical position to help dramatically
improve their effectiveness.
Leading Indicators, such as Tool Box Safety Meetings (TSM) and
Job Safety Analyses (JSA), are measures designed to provide
predictive and proactive focus on the actions we must take to
consistently improve our safety performance. In other words,
they indicate where our safety processes should be adjusted to
prevent an accident before one ever occurs. This is why we value
them so highly in our Scorecard; they allow us to continuously and
consistently improve our safety program instead of temporarily
addressing safety issues after a number of accidents have
occurred.
Relying exclusively on traditional “Lagging Indicators” (such as
the Total Case Rate) means that our safety metric may simply be
a measure of how lucky we’ve been. It won’t provide us with an
accurate measure of our true safety performance. Further, Lagging
Indicators are not prescriptive. Simply put, telling an employee to
“be safer” doesn’t tell them exactly what you want them to do. Leading Indicators, on the other
hand, provide employees with specifics on how to perform their job function more safely.
But in order for these Leading Indicators to be completely effective, we need our workforce to be
fully involved — in turn becoming the main drivers of our safety program. The idea is to engage
our employees in such a way that they will stand up in a TSM, provide
a safety analysis of their own job and present the solutions required to
make the process safer. The central strength of these Leading Indicators
is in fact employee involvement. After all, who is more knowledgeable
about the process and hazards of the job than the employee
performing it?
We already have reason to be proud. When it comes to EHS,
Doncasters is currently performing above the industry average. But
safety is an ever-moving target that requires constant vigilance. If we are
not improving, we are moving backwards — we must press on towards a blank incident sheet. Not
simply because we should, or that we have to. We do it because it’s the right thing to do. The fact
is that “good enough” is really never good enough when it comes to the safety and wellbeing of our
employees. That is why the Scorecard has evolved and that is why we must continue to cultivate a
spirit of active employee participation. It’s paramount to our success in creating the safest possible
Doncasters, which is exactly what our employees deserve.
• Proactive Assessments
* Job Safety Analysis (JSA)
* Ergonomic Job Measurement System (EJMS)
* Fire Prevention/Protection (FIRE)
* Control of Substances Hazardous to Health (COSHH)
* Personal Protective Equipment (PPE)
* Environmental (ENV)
• Near-Miss Reporting and Investigation (NMI)
• Management EHS Walk-Through (MWT)
• Tool Box/Tailgate Safety Meetings (TSM)
• Employee Safety Committees
• Supervisor EHS Training
• Attainment of OHSAS 18001/ISO 14001 Objectives
• Participation in Audits of Other Facilities
Our Leading Indicators
Allen J. CoppoloGroup Director, Environmental
Health & Safety
“It is crucial to our success that
we cultivate a culture in which our
employees take complete ownership
of their work environment, consistently
presenting solutions to make their job
as safe as it can be.”
The Winner’s Circle:
As you know, in 2011 we introduced our Health Links Wellness Programme in the U.S.
designed to help keep our employees and their families as healthy and productive as possible.
So far, we’ve held three Biggest Loser contests as a part of that programme, and it’s now time
to recognise milestone weight loss — it’s time for the Winner’s Circle.
The Winner’s Circle is a very important part of our Biggest Loser programme, and overall Health
Links Wellness Programme, that publicly celebrates the personal accomplishments of our most
successful weight loss participants.
Not only does it recognise weight lost during the Biggest Loser contests but, equally important,
it also recognises weight loss achieved by an employee in between contests! Reaching these
milestones is a clear testament to the drive our fellow employees have had towards improving
their personal health, and the Winner’s Circle is an opportunity where we can all congratulate
them on their dedication.
But The Winner’s Circle is more than just a pat on the back for those who have made these
strides; it’s an inspiration to the rest of our employees who may have similar aspirations. We
want our Winner’s Circle to become the “elite” of our weight loss participants and we want all of
our employees to not only congratulate the winners, but also feel empowered to make similar
accomplishments in their own lives.
Our goal throughout Doncasters is to promote a healthier life for each of our employees. As
leaders, we can take part in guiding our employees towards the healthier lifestyle they deserve
simply by being a supporter of this Winner’s Circle. Take a moment to congratulate the winners,
and listen to the journey they’ve made to reach these milestones. They’re all inspiring stories of
determination that, when shared, will help encourage others around the business to consider
joining the weight loss/management programs at your site.
Gold Winner – Overall weight loss of 10% or more! Gold Winner’s are
recognised with a gold polo shirt emblazoned with our Gold Winner’s Circle logo
Silver Winner – Overall weight loss of 7.5% or more, recognised with a silver
thermal tumbler featuring our Silver Winner’s Circle logo
Bronze Winner – Overall weight loss of 5% or more, recognised with a white
t-shirt displaying our Bronze Winner’s Circle logo
Part Celebration and Part Inspiration for Healthier U.S. EmployeesWorking Together for
a Healthier Life
HEALTHLINKS
DONCASTERS
WELLNESS PROGRAM
Working Together for a Healthier Life
HEALTHLINKS
DONCASTERS
WELLNESS PROGRAM
Winner’s Circle
Working Together for a Healthier Life
HEALTHLINKS
DONCASTERS
WELLNESS PROGRAM
Winner’s Circle
Working Together for a Healthier Life
HEALTHLINKS
DONCASTERS
WELLNESS PROGRAM
Winner’s Circle
Three levels of winners are awarded prizes that may be used and
worn whilst at work:
Raymond Mitchell Appointed COO of Doncasters Group
We are proud to announce that Raymond (Ray) Mitchell has joined Doncasters as Chief Operating
Officer (COO). Effective immediately, Mr. Mitchell assumes operational responsibilities for all operations
group wide.
Prior to joining the organisation, Ray Mitchell
was Vice President of Alcoa and President of
Alcoa Power and Propulsion, a global leader
in airfoil and structural investment castings for
the aerospace, defence, energy and industrial
markets. Its products are used primarily in jet
engines and industrial gas turbines.
Mr. Jesrai noted that, “Ray’s past experience
and accomplishments in similar businesses
and markets as well as his operational
acumen make him a valuable addition to our
executive team. As Doncasters prepares to
further expand in 2013, Ray’s understanding
of our markets and operations will play an
integral role in helping the organisation support
its customers with exceptional service and in realising greater operational efficiencies across all our
divisions. We are thrilled to welcome Ray to our executive team.”
“I am excited about joining Doncasters and have enjoyed my visits to facilities so far. I look forward to
visiting all of our operations and meeting key customers in the near future.” said Mr. Mitchell.
New COO Brings Long Track Record of Progressive Leadership in Related Businesses
To help integrate our brand image both internally and externally,
we have developed a new Doncasters PowerPoint format available
immediately for use across the group.
Simple in its approach, the new format provides a modern look to
company presentations that is aligned with our overall efforts to
visually differentiate the Doncasters brand.
While this format has been created to present a standardised
communications front, it has also been developed to be completely
adaptable. The side bar text is easily editable, and 5 sub-master
slides are included to help meet your presentation requirements.
In addition, we will be working with divisions and sites to develop
an online library of presentations covering frequently communicated
topics for use group wide.
To access the updated PowerPoint format, and for support when
utilising it, please contact:
Aleisha Montgomery | [email protected]
or
Michael Murphy | [email protected]
CENTRIFUGAL PRODUCTS
New Group PowerPoint Format
WHA
T’S
NEW side bar text
editable
Happenings Around the Company
WHA
T’S
NEW Damon Harvie has taken on a new, expanded role as General
Manager for Doncasters’ Forgings (Blaenavon and DPF) and the
company’s defence, aerospace and industrial gas turbine Bramah
facilities, according to an announcement by Craig Gooding,
President of the Aerospace and Turbine Components Divisions.
Previous to his promotion, Mr. Harvie was General Manager for
Forgings and managing Bramah and Shrewsbury. In his new role,
Mr. Harvie reports directly to Mr. Gooding and will be focusing on
further enhancing the capabilities of each business separately and
on how the businesses can coalesce to create unique synergies
that will yield increasingly effective and cost-efficient turbine
blades.
Damon commented that, “I’m excited about taking on this new
challenge and also enthusiastic about the impact the strategic
alignment of the three sites will produce. It is the challenge I’ve
been looking for, and am confident that this strategic move
will be greatly beneficial to both Doncasters and all our critical
application customers.”
Damon will also be responsible for tactical sales and will work
closely with the Divisional Sales and Commercial Director
Matt Hamblin on strategic growth in order to maximise sales
opportunities in the short and long term.
Mr. Gooding further noted that Shrewsbury is recognised as an
integral part of the organisation, so the management realignment
also provides the opportunity to put in place a dedicated General
Manager who can focus solely on the site and accelerate its
forward momentum. The new General Manager will also have
responsibility for tactical sales and will work hand in hand with
Matt Hamblin to grow the business strategically.
Happenings Around the Company (cont.)
Efforts are underway to identify a new General Manager for
Shrewsbury. In the interim, Damon Harvie will continue to
be responsible for Shrewsbury.
In closing, Mr. Gooding said, “We have the technology,
the teams and the expertise in each business. We are
exceptionally confident that these changes will harness
these skills to further enhance our position in our
targeted industries.”
Damon Harvie Takes on Expanded Role with Doncasters Group as GM for Forgings (Blaenavon and DPF) and Bramah Facilities
Doncasters Bramah, part of the Doncasters Aerospace
Division, is based in Sheffield, England and is
recognised as a leading fabrications facility specialising
in advanced welding, press and stretch forming, hot
die pressing, hydrobulging and hot hydroforming of
nickel based alloys, titanium alloys, stainless and alloy
steel. The Bramah facility supports leading military and
commercial operators and their sub-contractors with
machine assemblies for airframes, exhaust systems
and propulsion systems.
BRAMAH
Part of the Doncasters Aerospace Division, Doncasters
Blaenavon is a specialist manufacturer of forged
and rolled rings, casings, blades and discs in nickel,
cobalt, titanium, aluminium alloys and stainless steel
for the aerospace, military and petrochemical markets.
Doncasters Blaenavon offers full engineering service
from project management to the manufacture and
supply of near net shape profile rolled rings and casings
up to 1.6m in diameter and 0.5m high.
BLAENAVON
Doncasters Precision Forgings, based in Sheffield,
England is part of the Doncasters Aerospace Division.
It is a leader in the manufacture and supply of precision
forging to the aerospace industry, and also provides
forging to the industrial gas turbine, high performance
automotive and defence markets. Specialising in drop
forging, extrusions and hydraulic press forgings as well
as isothermal and hot die forging, Doncasters Precision
Forgings works with a number of advanced materials
including carbon, alloy and stainless steels, aluminium,
titanium and Waspaloy.
PRECISION FORGINGS
Move Signals Further Expansion of Aerospace Support Capabilities
WHA
T’S
NEW Doncasters Turbocharger Components Division is pleased
to announce that Mr. Carl Sanderson has returned to
Doncasters as General Manager of Trucast Ltd, located in
Ryde, Isle of Wight. Carl officially re-joined the organisation
Feb. 4th and reports to Chris Pritchard, Turbocharger
Components Divisional Managing Director.
Formerly Operations Manager at Doncasters Aerospace
Components, Carl has been working with Fremach in
Belgium, where he held the position of General Manager.
Carl led this automotive component manufacturer from a
position of financial loss in 2011 to significant profitability by
the close of 2012.
Mr. Pritchard commented that, “Carl is a strong and active
proponent of Lean and continuous improvement. He brings
to Trucast a wealth of operational leadership experience
that will be instrumental in executing the positive changes
envisioned for our Trucast UK business.” He added, “His
leadership will allow us to further align and maximise our
opportunities within our market, sustaining and surpassing
the levels of service our customers demand and expect.”
Carl holds an MSc in Engineering from the University of
Warwick, a BSc Hons (Technology) in addition to a C&G
Apprenticeship and a BTEC Nat Diploma from the Royal
Navy Engineering School.
Happenings Around the Company (cont.)
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Doncasters Trucast Ltd, located in Ryde, Isle of
Wight, is part of the Doncasters Turbocharger
Components Division and a leading international
manufacturer of hot-end turbocharger wheels for
the automotive and power generation industries.
Its over 8,000 square metre site houses the unique
Trucast investment casting process specially
designed to manufacture turbocharger wheels,
CNC wax injection technology, and a complete
on-site laboratory. The Trucast facility is currently
capable of producing
over 2.5 million wheels
per annum.
TRUCAST LTD
Carl Sanderson Re-Joins Doncasters as New GM of Trucast Ltd
Have Any News? We’re Always Looking for a Good Story
As we move forward in branding Doncasters,
our ability to communicate news both
internally and externally becomes increasingly
important.
From an internal perspective, it is vital to stay
connected to developments within the group.
From an external perspective, trade and public
relations are very effective tools in reaching
potential new customers and in raising
awareness of Doncasters among all
our stakeholders.
If you have an idea for a story or news
release, pass it by either Michael Murphy
(in the U.S.), [email protected], or
Aleisha Montgomery (in the UK and Europe),