Download - 2 Mins FT 2010
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2 minutes
to know everything aboutFrance Telecom Orange in 2010
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We create and develop servicesaccessible to everyone. We guideour customers in the digital world,
whether theyre beginners or experts. We build bre-opticnetworks that acceleratecommunications. We contribute
to the performance of businessesboth large and small. We lay submarine cables to link continents.
We support the developmentof emerging countries.
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We do all of this. We are a
telecommunications operator. We believe in responsible businesspractices, making services availableto everyone and respecting peopleand our planet.France Telecom Orange is169,000 people who innovate
around the world to make lifesimpler, better connected andmore ful lling, each and every day.
Today changes with Orange.
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conquest 2015Co-developed with the people of the company,Conquests 2015 is much more than a businessplan. It de nes the vision that guides our futureinitiatives and an ambitious roadmap that
balances nancial performance and socialprogress.
challenges:
a fast-changing telecommunicationsecosystema demanding competitive and regulatoryenvironment
an unprecedented employee relations crisisin France
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conquests:
our people:our rst priority
networks:a driver of
growth
customers:
we aim forexcellence
international
development:growdifferently
the assets that underpin our success: a solid international footprint exceptional market positions
dynamic research & development healthy nancial foundations
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access
Internet convergence
tablets
mobile
fibre
geolocalisation
protection of children
contactless paymentsolar mobile stations
InternetEverywhere3G/4G
quadruple play Flybox
Livebox
portals
work health solutions
audience
real time
IP
BusinessEverywhere
Connected Hospitalvideoconference
cloud computing
Machine-to-
Machine
services
and uses
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link social networks
money transfer
messagingcommunity
friends
blogsforums
chat
Orange care
Community phone
autonomy solutions
entertainmentgames
cinemavideo on demand
HD sound
Orange TV
radio
music store
interactivity
Orange App Store
24/24 actu
catch-up TV
television
photos
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global presence
business activities220 countries and territories
consumer/business activities Armenia Austria Bahrain Belgium Botswana Cameroon
Equatorial Guinea France Guinea Guinea-Bissau Jordan Mauritius Moldova Morocco Niger Poland Portugal RepSwitzerland Tunisia Uganda United Kingdom Vanuatu
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ntral African Republic Dominican Republic Egypt
nya Liechtenstein Luxembourg Madagascar Mali lic of Cte dIvoire Romania Senegal Slovakia Spain
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+6%in one year
nearly
210million customers worldwide
150million mobile
customers
+9.1%
59million xed + internet
customers
139.7million
customers
Orange brand(+5.5%)
13.7million
customers
broadband internet(+3.4%)
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F r a n c e
N o. 1 3 G + m o
b i l e n e t w o r k
i n F r a n c e w i t h
9 5 % c o v e r a g
e
o f t h e c o u n t r y
( A r c e p )
E g y p t 3 0 .2 m i l l i o n c u s t o m e r s ,
+ 19 % i n o n e y e a r
S pa i n1 2 m i l l i o n m
o b i l e
c u s t o m e r s, 6 0 % w i t h
c o n t ra c t ( + 7. 2 % )
M o l d o v a
L e a d i n g o p e r
a t o r w i t h
9 % g r o w t h i n
c u s t o m e r
b a s e
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169,employees
mobile presence in 35 countries 27 million customers in France 59 million customers in Africa
& the Middle East (+23%)
internet and xed 9.2 million Liveboxes 8.3 million VoIP customers 4.1 million IPTV customers
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worldwide
business services presence in 220 countries
and territories
3,750 multinational businesscustomers
28 business customer service centres
networks and R&D 150,000 km of submarine cables laid 3G networks deployed in 23 countries portfolio of 7,800 patents
000
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key nancialgures
45.5 billion eurosin revenues (1)
revenue breakdown by geography
48.7%France
8.3%Spain
8.6%Poland
17.3%rest of the world
14.8%enterprises
2.4%international carrier
and shared services
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15.6billion euros in EBITDA (1)
(1) excluding exceptional items.
4.9billion euros in net income attributableto shareholders
5.5billion euros in capital expenditure
8.1billion euros in organic cash ow
1.40euros per share dividend (2)
(2) subject to approval by the Annual General Meeting of Shareholderson 7 June 2011.
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contacts
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www.orange.com
F r a n c e
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D e s i g n a n
d p r o
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P h o
t o c r e
d i t s : O r a n g e
D o c u m e n
t p r i n
t e d o n
P E F C - c e r t
i e
d p a p e r .
today changes with