![Page 1: Brand Matters - delightability · Develop authentic brand story, Brand Architecture - schema for future clinic naming, Brand and Style Guide. These guidelines will create an understanding](https://reader035.vdocuments.net/reader035/viewer/2022071007/5fc52943ede36308c833923f/html5/thumbnails/1.jpg)
‣ Reduced cost of sales & marketing‣ Engaged voice of customer ‣ Increased earned media‣ More people qualified to speak for company‣ Graphics & language reinforces the desired perception‣ Improved decision velocity‣ Consistency before momentum‣ Creation of a living brand‣ Increased company value
POTENTIAL PAYOFF
ACTIONSPositioningMessagingValue propositionsCommunication tacticsMarketing playbookTaxonomy & segmentation
PurposeAspirationsValuesVisionMission
GUARDRAILS Brand Matters
PersonalityDistinctive voiceVisual mood boardsColor palletLogoTypographyIcon
IDENTITY
A brand is a promise from a company to its customers of specific benefits, quality, and value. Your brand is what THEY say it is.
If there is a gap between what the company says and does and what customers think and feel then you have positioning to do, in order
to close the gap.
POSITIONING & MESSAGE PLATFORMCommunication objectivesCompany namingPositioning statementBoilerplateTalking pointsTaglineDifferentiation
BRAND LEVERAGEPositioning platformStyle guideProductPersonnel - brand counselEnvironment & facilitiesPhotographyVideo
ASSESSMENT & TOOLSBrand auditEarned mediaInterviewsSurveysWorkshopsBrand spectraConcept mapsPop & clutter testSix test for positioning