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Civilsocietyneedsandexpectations:WhatdoesNGIdoforthepeople?
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PoznanDevelopmentStrategy actualization process – sourceofknowledgeofaspirationsandexpectationsoftheresidents
• seriesof20workshops
• detailedinterviews
• publicconferences,debates,meetingsanddiscussions
• panelofexpertsandmentorsinvolvement
• electronicconsultations
• webside dedicatedtocitydevelopmentissuesandstrategicmanagementprocess
• over600representativesofkeycitydevelopmentspherestookpartintheprocessofPoznanStrategyactalization,representingbusiness,science,culture,
sports,tourismandcivilsocietyofPoznan
• researches anddiagnosis ofsocio-economic outlook
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• Centerofsocialandcivicinnovation– originator andnational leaderofcitizen'sbudget,broad publicconsultation,local unitcouncils,localinitiativecenters,familysupportcenters,modernpublicservices
• Creates space foreconomic growth,has ahuge potential ofSME,supportsmoderninitiatives,innovations,ITsector development,startups
• Openminded Citypromoting diversity,modernmanagementincluding designthinking ideaandincluding residents inthecity developmentprocess
• Significant academiccenter inPoland – number ofstudents,precursorofcooperationbeetween local government andscienceandacademic sector(„Academic andScientific Strategy ofPoznań”)
Poznań asa local leaderoftechnology– great placefornewtechnologies development
• Citywithcivic andsocial activitypotential - highlevel ofresidentsactivityandthegrowingroleofnon-governmentalorganizationsandurbanmovements
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CityofPoznańimplements modern solutionsimproving quality oflifeoftheinhabitants.Developingsolutions comprehensive intelligentcitysystem includes modernICTsystemsmanagement ofinfrastructureandpublicservices and economicandsocialinnovationaffecting onthequalityofurbanspace
Poznańcreates an ecosystem ofsmartcity
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Existing smartcityecosysteminPoznan includes:
• E-administration/electronic services/
• electronicvisit reservation system
• electronicdeliveryboxUMPESP
• digital mapofPoznań
• thematical services/transport,education,environment/anduseful applications•• onlinethematicexchanges
• WITKAC - dedicated forNGOsector applying forpublicfunds
• Launched (2016)twonewuseful electronic customer servicesofmediaprovidingcompanies AquanetSA(water andsewage)andENEASA(electricity)thatallowcustomerstomonitor consumptionandpaymentmanagement
Poznańcreates an ecosystem ofsmartcity
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Poznańcreates an ecosystem ofsmartcity
Interactiveservicesandaplications implemented incooperation withPoznanSupercomputingandNetworkingCenter:
• Educational recruitmentsystem„Nabór”
• InteractiveFormsforBusinessActivityRegistration (EDGs)
• Theonlinegravesearchserviceintegrated withthecitymap
• On-linetransmissions fromCityCouncilsessions,combinedwiththeaudiosearchengineofspeechrecords
• Systemoftheinteractive assistantofcouncilorandpresident
• Onlinevoters registrationinformationsystemandrelevantelectioncommitteesintegratedwithcitymap,e-mailandSMSsystem
• City opendata - opening ofinformation
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Poznańcreates an ecosystem ofsmartcity
Interactiveservicesandaplications implemented incooperation withPoznanSupercomputingandNetworkingCenter:
• Servicesforintelligenturbanspaces:SmartZOO,Royal-ImperialRoute
• AtmosphereforPoznan- Poznanairqualityinformationservice
• Applicationfor interventiontomunicipalinstitutions– onlinenotification form,mobileapplication(CityGuard,GOAP,ZTM,MPK,ZDM)
• Careservicesandactivationservicesfortheelderlies: aplication Helps, WINSincubator
• Fiberopticconnection ofschoolstothePOZMANnetwork
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Mostdigitalsolutions implemented inpublictransport:
• intelligenttrafficmanagementsystem (regardtopublictransportpriority "ITSPoznań"enablingdynamic trafficmanagementwithconsideration current situationinthecity,providingtrafficinformationinrealtime)
• managementsystem ofpublic transport(AVMS)enabling vehicle managementandpassengerinformation inrealtime
• automaticdepotmanagementsystem operatinginFranowo• dynamicpassengerinformationsystem atkeyinterchange points inwesterndistrict• systemofPoznanElectronicAgglomerationCard (PEKA)which allowsforflexibleinsertion fare
ticketandhasthepossibility launch ofadditionalfunctionality• PoznanCityBike(PRM)systemterminals withonlinepaymentfunctionusing bank cardin8817
locationsinthecity• PayParking Zone (SPP)ATMs system withthefunctionofonlinepaymentusing bank cardand
mobilepayments
Poznańcreates an ecosystem ofsmartcity
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Jakdojade – comprehensive timetable oftrams,buses,trains tested andapplicated inPoznańmetropolitan area,nowadays expanded on42polish
cities andmetropolitan areas
Examples ofcooperation beetween local transportation services(ZTM,MPK)andlocal startup– useful information andapplications forpassangers
Bimba – aplication showningrealtime (actual departure)ofbusesandtrams fromevery stops
WirtualnyMonitorPEKA– platformshowningrealtime (actual departure)ofbuses andtrams fromevery stops
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• all publicservicesavailable online• fully,intuitive,personalized,adequatetoneeds information• comprehensive informationprovided to allinterested
(tourists,enterpreneurship)andtoall who it concerns (likeurban planning,roads modernisation)
• morelivelyformsofcontact withadministration (socialmedia,SMS)
• matching informationandformsofcontacttotherecipient(foryoung people insocial media,forolder – asSMScommunications,annouces inpublicspace)
• current andfastinformationreffering tothesituation andposition - publiccommunications,traffic andaccidents,warnings,weather andair pollution
Challenges forpublicservicesandinformation - expectations ofresidents
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• users security anddataprotection• intuitive andpersonalized functions andinformation,highusability of
information• availability andelectronical access toall public services,includingthe
abilitytovote,tocreate andmanage own data• „publicinternet”– non-profitoperators ofpublicsector services/free,
common access/• increase insocialparticipationby more andbetter consultation processes• creating platforms forcooperationanddiscussion – new,developingforms
ofvirtual interactions• more relevantknowledge,more experiencedITstaff
Therearenobridgesbetweenpeoplewhoknowhowtodoandthosewhowanttodo
Expectationsandneedsoftechnologiesofthefuturedevelopemnt
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Challenge:HowtoeffectivelyimplementconceptsandsolutionsrelatedtosmartcityinPoznan?
AlthoughPoznanhasthenecessarypotentialtoimplementsmartcitysolutions,thecitylackscomprehensivesystemicsolutionsusingmoderntechnologiessupportingtheimplementationofpublic-servicetasks.
SurveysconfirmthatallPolishcitiesareseparatedinthisrespectfromEuropeanonesbyagreatdistance,whichdirectlytranslatestotheirlowlevelofcompetitivenessonaglobalscale.Thesmarttechnologiesmarketisdevelopingveryfastandwillbeinfluencingthecity’sdevelopmentinaconsiderableway.
Anewperspectiveisthedynamicdevelopmentofthemarketofinformationbasedonthedataset“BigData”,includingtheInternetofThings,requiringareal-timeintegrationofmultiplemulti-layereddistributeddigitaldata.
TheopenpublicinformationstoredbytheCity(anditsorganizationalentities) willhaveanevengreatersignificance.
Thepossibilitytouseinformationfromthepublicsectorisachanceforentrepreneurs– particularlythosewhoactincreativeindustryandwillbeabletocreateinnovativeproductsandservicesonthisbasis.
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Challenge:Howtoincrease thequalityofpublicservicesprovidedbytheCity?
• improve thequalityofpublicservices(administrative,social,andmunicipal)providedbythePoznanCityHallforthebenefitofallresidents
• ensuretheaccessibilityofhigh-qualitybasicpublicservices,especiallyeducationandhealthcare,toallresidents
• improveofefficiencyoforganizationalentitiesfunctioning.Particularlyimportantmattersaretheadministrativeproceduresacceleration,improvingadministrativeemployeesqualifications,andincreasingtheextentofsmarttechnologiesexploitationinthecontactswithclients
• increase useofsmarttechnologiessupportingtheimplementationofpublicservicestasksrelatedespeciallytotransport,municipaleconomy,environmentprotectionandinfrastructureaswellfacilitatingonlinecommunicationwiththeresidents.
• tostartaneffectivedialoguebetweenlocalauthoritiesandresidents,itisnecessarytoprovidetransparencyofactivities,openaccesstopublicdata,smartcitymanagement,cooperationwithbusinessandscientificandacademicenvironment,abilitytocompromise,andexploitationofInternetsocialpossibilities.Theseactionswillconsequentlyenablethecreationofaparticipatorycitymanagementsystem,guaranteeingtheresidentsparticipationindecision-makingprocessesalongwithco-responsibilityforimplementeddecisions,andwillfostertheunleashingofcreativityinresolvingcity’sdevelopmentproblems.
Efficiencyandopennessofthepublicadministrationinfluencethedevelopmentofpublicparticipationprocess
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Vision ofintelligent Cityin2030…
...Poznan2030isacitywhoseissuesaredecideduponbyallitsresidents…
...TheCitypriorityisthelocalcommunitiesintegration,basedondirectinterpersonal,intercultural,andinter-environmentalrelations,andonconsequentsocialpolicyofsolidarity,unity,andtolerance…
…TheCityexploitsmodernformsofsocialdialogueandjointgovernance,andasmartsystemofsupportinglocalinitiatives.Theresidentscanactivelyparticipateinthecitylife,takingadvantageofvocationaleducationandvolunteeringoffers...
…CommunityandsocialdialoguecontributetotheimprovementofPoznansignificanceonnationalandinternationalscalesthankstocreatingsocialinnovations,toamoreeffectiveprocessofmanagingtheeconomicchange,andanincreaseofsocialcapital,whichisimportanttoinvestors. Communityandsocialdialogueconnectinacomplementarywaywiththelocaldevelopmentofcultureandsports,whicharestrongpillarsfortheirdevelopmentinPoznan.TheyalsostronglytranslateintothedevelopmentofcreativeindustryinPoznan...
Poznanisbeingdrivenbysocialinnovations,which– whereitispossible– areexploitedtopromotethecityimageandthecommercializationofcompaniesofPoznancreativesectors.Mechanismsandactionssupportingthispriorityservealsothetighteningofcooperationbetweenthe Poznanentrepreneurs,whichresultsintheestablishmentofconsortiaandtheirmerginginordertoachieveeconomiesofscale…
…Acommunitysense hasapositiveimpactontheaestheticsofresidentialestates,and– thankstothecooperationofresidentswithurbanauthorities– onthecleanlinessofthenearestsurroundings.
…Smartsolutionsareappliedinallaspectsoflife,aswellasinbusinessandcitymanagement.TheCityprovidespublicservicesfollowingtherelationalmodelsupportedwithITsystemstargetedatcooperationwithresidentsandentrepreneurs.Theresidentstakeadvantageofanelectronicpublicserviceswiderangeprovidedbythelocaladministration,andofconsultativee-tools,andtheentrepreneurs– ofane-platformforpublicorders,wheretheCityappliessocialandecologicalclauses.Theoptionof24-hourinteractivecommunicationwithclientsfacilitatesaneasieraccesstoinformationand ashortertimeofformalitiescompletion.TheCityfullydisclosesanypublicinformationon-line.Opendataarebecomingabasisfordevelopingapplicationsfacilitatinglifeinthecity.ThereisafreesmartplatforminPoznanthatexploitsthewiderangeofpossibilitiesensuredbytheInternet,whichfacilitatesnotonlythecommunicationbetweenhumans,butalsobetweenvariousdevices(theInternetofThings).Itgivesapossibilityofaccessinginformationandservices, andofanindividualcontrolofusingthetechnicalmediaathome.ThewholeCityisequippedwithbroadbandInternetaccess…
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DevelopmentPrioritiesup to2030
Strong Metropolis
Smartenterpreneurship
Green,mobilecity
Friendy residental estates
Community andsocial dialogue
technologydevelopment
Developmentpriorities – newtechnologies
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DevelopmentPrioritiesup to2030
Strong Metropolis
Smartenterpreneurship
Green,mobilecity
Friendy residental estates
Community andsocial dialogue
Intensificationofinternationalcontactsandconnections
StrengtheningthepositionofPoznanasastrongcentre ofbusinessandmoderntechnologies
StrengtheningPoznanacademicandscientificfunctions
Developmentpriorities – plannedstrategic actions andworks
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DevelopmentPrioritiesup to2030
Strong Metropolis
Smartenterpreneurship
Green,mobilecity
Friendy residental estates
Community andsocial dialogue
Developinglocalsmallandmedium-sizedcompaniestowardsinnovativeness
Developingandsupportinglocalcentres ofinnovationandbusiness
Supportingandpromotinglocalstart-upsandcreativesectors
Strenghtening thecooperation ofeducation,science,andbusinessforsupporting/implementinginnovations
Developmentpriorities – plannedstrategic actions andworks
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DevelopmentPrioritiesup to2030
Strong Metropolis
Smartenterpreneurship
Green,mobilecity
Friendy residental estates
Community andsocial dialogue
Developmentpriorities – plannedstrategicactionsandworks
Increasing thepublictransportattractivenessandeffectivenessandthecitytransportationpossibilities
Reducingcartrafficinthecity
Reducingpollutionemissionandboostingenergeticeffectiveness
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DevelopmentPrioritiesup to2030
Strong Metropolis
Smartenterpreneurship
Green,mobilecity
Friendy residental estates
Community andsocial dialogue
Incerasing theparticipationofresidentsinthecitylife
Modernizingandimprovingtheaccessibilityofhigh-qualitypublicservices
Improvingthefunctioningofthesystemofcommunicationwiththeresidents
Supportingnon-governmentalorganizationsandboostingcivicactivity
Developmentpriorities – plannedstrategicactionsandworks
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Strategicgoal/Priority no5:„Communityandsocialdialogue” – producing anddevelopingmechanisms,formsofsupportandactionsthatenabletheresidentstomakeresponsiblejointdecisionsinthematterofthecitydevelopment
Thereisastrong,positiverelationbetweentrustandinternalsenseofmaintainingcontrol– thatis,withthebeliefthatwecaninfluencethewayourlivesaregoing,andthelifesatisfaction.Thesenseofcontrolreallydoesactlikeanagentbetweentrustandlifesatisfaction.ThelevelofratiosoftheParticipationCounterelaboratedbytheInstituteofPublicAffairsshowsthattheresidentsofPoznanandnon-governmentalorganizationscantoagreatextentparticipateintheprocessofpublicparticipation,andthescaleofsocialcommunicationstandsatahighlevel.Thehighactivityleveloftheresidentsandthegrowingroleofnon-governmentalorganizationsandurbanmovementsalreadyinfluencethequalityandlevelofsocialdialogue.Ahighsocialcapitalisabasisforbuildingsolidarityamonglocalcommunityinordertoequalizeopportunities,reducedisparities,andavoidsocialinequalities.Communityandsocialdialoguecanbesupportedbythedevelopmentoflocalmassartistic-culturalandsportsevents,buildingtouristicrouteswithintheresidentialestatesonthebasisofeventsfromPoznan’spastandcreatingauniquearchitecture(Poznan’ssecession,Poznan’smodernism,militaryarchitecture).Asapartofthispriority,theCitywillimplementmechanismsandactionstoincreasethelevelofsmarttechnologiesexploitationinpublicservices,andtoenhance theresidentsengagementinthecitydevelopment.Intheprocessofthisobjectiveimplementationitisnecessarytorememberthatthegoodgovernancedevelopsthebottom-upresourcefulnessofpeople,butdoesnotreplacethemindecidingaboutimportantissues.
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Thank You forYour attention