Transcript
Page 1: Confessions of a Technical Writer

Confessions of a technical writer

Page 2: Confessions of a Technical Writer

9.Nobody notices

what I do

Until I fail to do it

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8.A game of scrabble takes 4 days, 7 dictionaries, and a duel to the death.

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7.I hate help desk

(But they love me)

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6.I don t read manuals’

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UsersUsers

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ContributorsContributors

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DevelopersDevelopers

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5.Working with developers is hard

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4.I like waterfalls

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Information Information Plan Plan (10%)(10%)

Content Content Specification Specification

(20%)(20%)

WritingWriting(50%)(50%)

TranslationTranslation&&

ProductionProduction(19%)(19%)

ReviewReview(1%)(1%)

ReleaseRelease

5 Phase Model by JoAnn Hackos5 Phase Model by JoAnn Hackos

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3.Sometimes, things go

BANG!

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2.

I m special

But I m not ’

THAT special

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GetGetorganisedorganised

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ChooseChooseyouryourvoicevoice

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Say what you meanSay what you mean

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Use short sentencesUse short sentences

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Try not to be...

A pretentious jerkA pretentious jerk

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A word aboutA word about

passive voicepassive voice

(and cats)(and cats)

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Cut out the cruftCut out the cruft

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Read what you writeRead what you write

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1.I will not stab you

Today.

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My name is Lana Brindley.

And I am a technical writer.

[email protected]

@Loquacities

0410 500 659


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