Download - Counter-Pressures and Assessment
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Balancing the Counter-Pressures of Assessment in 21st Century Higher
Education
Will Miller
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Lay of the Land• 11th Century Notion of College• 19th Century Agrarian Calendar• 21st Century Student
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Politics• Assessment can be political• While data should be pure, interpretations can
vary
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The Cross-Pressures• Federal and state agencies• Accrediting bodies• Board of Trustees• Senior Administrators• Faculty• Students• Staff• Media• General Public
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Federal and State Agencies• Lens:– Compliance– Standardized– Inflexible–Not interested in stories
• Politics
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Accrediting Bodies• Lens:– Compliance– Standardized–Not terribly flexible– Effective
• Politics
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Board of Trustees• Lens:– Success of institution– Personal reputation– Student success–Wildcard
• Politics
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Senior Administrators• Lens:– Institutional effectiveness– Student success– Satisfaction– Low cost
• Politics
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Faculty• Lens:– Student success and learning–Workload– Improve teaching– Programmatic benefits– Institutional pride
• Politics
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Students• Lens:– Job– Degree– Learning– Institutional pride
• Politics
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Parents• Lens:– Jobs– Cost– Student experience
• Politics
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Staff• Lens:– Departmental effectiveness– Budget battles– Institutional pride
• Politics
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Media• Lens:–Need a story– Data reports don’t get readers/viewers/listeners– But still want to stay in good graces
• Political
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General Public• Lens:– Entirely contextual and individualized
• Politics
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Result• A single piece of data can be pulled in a multitude
of ways– Leaving IR in an awkward spot– Difference between producing data and interpreting
data
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Personality• Within each group, there are distinct, generalized
personalities present as well that add to difficulty– The Assessment Expert– The Academic Freedom Expert– The Eeeyore– The Enthusiastic Amateur– The One Data Point Wonder– The Old Guard
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Keys• 1) Remember the goals of the group to whom you
are providing data • 2) Be cautious in offering
interpretations/meanings• 3) Learn the personalities of the frequent
requesters• 4) Accept that data is out of your hands after you
send it off• 5) Use disclaimer statements when unsure
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Questions?