Download - How government can promote e-commerce
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
The Role of Government in the Promotion of e-Commerce
Martin Labbé
e-Business Adviser
eTrade Development Unit
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Putting EC into perspectivePutting EC into perspective
OECD-APEC, Athens, November 2006: Global Conference on Removing Barriers to SME Access to International Markets
Survey of 978 SMEs worldwide to determine what barriers to international markets were faced by SMEs.
Top 3 barriers identified:1. Shortage of working capital to finance exports2. Identifying foreign business opportunities3. Limited information to locate/analyse markets
According to this survey, SMEs that consider shortage of working capital to be a serious barrier also have difficulties with: Granting credit facilities to foreign customers Slow collection of payments from abroad Enforcing contracts and resolving disputes
» Source: Paul Donahoe, eC Manager, Universal Postal Union
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
SummarySummary
1. Prioritizing ICT and e-Commerce
2. Showing the Way: e-Government
3. Paperless Trade
4. Enhancing Trust
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Role of Government in making EC possibleRole of Government in making EC possible
Legal & regulatory framework
Interoperability& standards
Infastructure Culture & skills
E-payment E-COMMERCE
Security & trust Downstream logistics Finance
< E-Commerce Ecosystem >
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Getting SME e-commerce readyGetting SME e-commerce ready
Raise awareness
Get online
Build capacities
< ”One to many” workshops, with chambers of commerce
< Single-window e-commerce websiteAll SME
e-CHAMPIONS
Willing & Able
SME
< Specialized taining
< Technology transfer
One-to-one counseling >Tax breaks/subsidies >
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
1. Prioritizing ICT and e-Commerce 1. Prioritizing ICT and e-Commerce
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Designing a Strategy...
Include e-business in e-Strategies
Adapt action plan to available resources
Focus on actual strengths, not on political ambitions
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
...and Implementing it
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
A Dedicated Focal Point: ICT Ministry
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Operational Agencies on- and offline
Practical information
Legal information
Multimedia content
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Helping SME to get online
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تمامصنايع
ϮΟϭΖ δ ΟέΩ
کهاتمامشهر تماماستان ها تمامشهرستانها
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:ϥΎΑίΏΎΨΘϧEnglish
ϲ Ϡλ ϪΤϔλ ϩΎ3ҨΎFϩέΎΑέΩ
Ζ ҨϮπ ϋa ΎϤϨϫ έ έΎΒΧ
ΎϣΎΑρΎΒΗέ
ΎϫίΎϴϧϡϼϋ ζ ϧΩϩΎ3ҨΎF
ΎϫέΎϣ
:aέΎΟϥΎyΪ ϨϨA Ϊ ҨΩίΎΑ71
:ϥΎyΪ ϨϨA Ϊ ҨΩίΎΑϞA
2146064
:Ϯπϋa ΎϫΖA ήη15919
:Ε ϻϮμΤϣΩΪ όΗ24728
ϩΎ3ҨΎFa ί Ϊ ϧϩέ(15ήϬϣ1383 )
ΎπϋΩϭέϭ
Ϫγ ΎϨη
ΰϣέϪϤϠϛ
ˮϩΪ η ε ϮϣήϓΰϣέϪϤϠϛ
.Ϊ η ΎΑϲ ϣϥήϳϲ ΘόϨλ ϱ ΎϬA ήϬη ϭO ϮA ϊ ϳΎϨλ ϥΎϣίΎγ ϪΑϖϠόΘϣΖ ϳΎγ Ϧϳ ϕ ϮϘΣϪϴϠA .Ζ γ ϊ ϧΎϣϼΑϊ ΒϨϣήA ΫΎΑΖ ϳΎγ Ϧϳ ΐ ϟΎτϣί ϩΩΎϔΘγ
Affordable hosting solutions
Easy template-based website creation
Sub-domain name site addresses
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Regional Cooperation to Promote EC
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Global Cooperation to Share Best Practice
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Indirect Support: Trade Fairs
Initiate trade fairs, focus on FDI and international business
Organize an EC Competition for SME
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Integration of Poste Italiane’s Assets
An integrated or modular platform to satisfy all customer needs Partnership strategy to cut development costs (technological partnerships)
and increase market penetration (commercial partnerships)
An integrated or modular platform to satisfy all customer needs Partnership strategy to cut development costs (technological partnerships)
and increase market penetration (commercial partnerships)
• Poste Italiane’s e-commerce
» Source: Paul Donahoe, eC Manager, Universal Postal Union
Getting Operational: the Postal Experiments
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Getting Operational: the Postal Experiments
A complete solution to facilitate the export process developed by the Brazilian Post in close cooperation with the Brazilian government.
1. Availability and affordability
Available at all Brazilian Post offices
Affordable for SMEs
Does not require exporters and importers registration
Centralizes customs control
Sends the export certificate to the customer
» Source: Paul Donahoe, eC Manager, Universal Postal Union
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
2. Showing the Way: e-Government2. Showing the Way: e-Government
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Getting Public Services Online
2006: 5.7 million French tax payers online
Recommended EU list
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Getting Public Services Online for businesses
Recommended EU list
– G2B procedures eased online
– Focus on government procurement
(Danemark, South Korea, Chile as best practice)
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Computer Literacy and Specialized Degrees
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
3. Paperless Trade3. Paperless Trade
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
South Korea: an Example to Follow
Start with a pilot implementation: Certificate of Origine
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Build a Triangular Partnership for Performance
- Customs, Banks, SME
-Find out about best practices at UNECE, UN CEFACT
-The Case of Ghana
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
4. Enhancing Trust 4. Enhancing Trust
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Cybersecurity guide for developing countries, ITU 2007
Government can contribute to make e- more secure
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
-Reduce copyright infringements and illegal business caused by the availability of pirated software
-Increase access to Innovative software and favor its dissemination
- Enhance IT skills and encourage contribution to global FOSS effort
… and Promote Free and Open Source Software
23-27 JUNE 2007 Workshop on Potential of e-Commerce, IROST, Iran
Time for Q&A!