Transcript
Page 1: IA & UX: Where Great Design Journeys Begin

20 FINE Slides

IA + UXWhere Great Digital Brand Journeys Begin

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UX

UCD

IA IxD

UI HCI

User Experience

Information Architecture

InteractionDesign

User Interface User Centered Design

Human ComputerInteraction

One Big Happy Family!

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Usability Navigation &Labeling Systems

Content Organization

Information Storage & Retrieval

Things IAs Look At...

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IAs consciously organize content and flow based on principles derived through observation and evidence.

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Stakeholder interviews

User interviews, Focus Groups/Listening Labs

Site evaluations

Competitive/ Comparative analysis

Traffic analysis

Audience analysis

Time and task studies

Surveys/Questionnaires

Testing on real users

Card sorting exercises

Paper prototypes

Academic papers on HCI

Researcher papers

Tools & Methods

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Site map

Navigation & Labeling Systems

Flow diagrams

Conceptual Diagrams – centralization of core issues

Wireframes

Taxonomy

Personas, Use Cases

Requirements Documentation

Functional Specifications

Common IA Deliverables

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“Three Circles of Information Architecture”

CONTENT

USERS

CONTEXT

IA

*as defined by Louis Rosenfeld and Peter Morville

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Information Architectureis just one part of the whole

User Experience

IAUX

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UX recognizes that a good digital service isn't just about functionality.

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It’s about the way it does things.It’s about how it makes people feel.

UX recognizes that a good digital service isn't just about functionality.

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Everything’s right where I’d expect it to be!

How did I ever live my life without this?!

The Difference Between

Great Information Architecture Great User Experience

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User Experience promotes rich, engaging interactions between users and systems.

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As we move from static and reactive to predictive and proactive experiences, IA and UX become increasingly critical.

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Every digital tool or destination begins with information architecture, from a formal product to an informal byproduct.

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But is it only digital experiences that should be predictive and proactive?

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Or is the practice of IA + UX changing our expectation of how brands must interact everywhere we go?


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