ia & ux: where great design journeys begin

20
20 FINE Slides IA + UX Where Great Digital Brand Journeys Begin

Upload: fine-design-group

Post on 23-Jun-2015

2.772 views

Category:

Design


3 download

DESCRIPTION

You've seen the acronyms: IA, UX. In these 20 FINE Slides we try and explain what they mean, what they involve, and why they're so important to designing digital experiences. And why you're starting to see this kind of "user experience" thinking permeate all kinds of marketing activities offline and online.

TRANSCRIPT

Page 1: IA & UX: Where Great Design Journeys Begin

20 FINE Slides

IA + UXWhere Great Digital Brand Journeys Begin

Page 2: IA & UX: Where Great Design Journeys Begin

UX

UCD

IA IxD

UI HCI

User Experience

Information Architecture

InteractionDesign

User Interface User Centered Design

Human ComputerInteraction

One Big Happy Family!

Page 3: IA & UX: Where Great Design Journeys Begin
Page 4: IA & UX: Where Great Design Journeys Begin
Page 5: IA & UX: Where Great Design Journeys Begin

Usability Navigation &Labeling Systems

Content Organization

Information Storage & Retrieval

Things IAs Look At...

Page 6: IA & UX: Where Great Design Journeys Begin

IAs consciously organize content and flow based on principles derived through observation and evidence.

Page 7: IA & UX: Where Great Design Journeys Begin

Stakeholder interviews

User interviews, Focus Groups/Listening Labs

Site evaluations

Competitive/ Comparative analysis

Traffic analysis

Audience analysis

Time and task studies

Surveys/Questionnaires

Testing on real users

Card sorting exercises

Paper prototypes

Academic papers on HCI

Researcher papers

Tools & Methods

Page 8: IA & UX: Where Great Design Journeys Begin

Site map

Navigation & Labeling Systems

Flow diagrams

Conceptual Diagrams – centralization of core issues

Wireframes

Taxonomy

Personas, Use Cases

Requirements Documentation

Functional Specifications

Common IA Deliverables

Page 9: IA & UX: Where Great Design Journeys Begin

“Three Circles of Information Architecture”

CONTENT

USERS

CONTEXT

IA

*as defined by Louis Rosenfeld and Peter Morville

Page 10: IA & UX: Where Great Design Journeys Begin

Information Architectureis just one part of the whole

User Experience

IAUX

Page 11: IA & UX: Where Great Design Journeys Begin

UX recognizes that a good digital service isn't just about functionality.

Page 12: IA & UX: Where Great Design Journeys Begin

It’s about the way it does things.It’s about how it makes people feel.

UX recognizes that a good digital service isn't just about functionality.

Page 13: IA & UX: Where Great Design Journeys Begin

Everything’s right where I’d expect it to be!

How did I ever live my life without this?!

The Difference Between

Great Information Architecture Great User Experience

Page 14: IA & UX: Where Great Design Journeys Begin

User Experience promotes rich, engaging interactions between users and systems.

Page 15: IA & UX: Where Great Design Journeys Begin
Page 16: IA & UX: Where Great Design Journeys Begin

As we move from static and reactive to predictive and proactive experiences, IA and UX become increasingly critical.

Page 17: IA & UX: Where Great Design Journeys Begin

Every digital tool or destination begins with information architecture, from a formal product to an informal byproduct.

Page 18: IA & UX: Where Great Design Journeys Begin

But is it only digital experiences that should be predictive and proactive?

Page 19: IA & UX: Where Great Design Journeys Begin

Or is the practice of IA + UX changing our expectation of how brands must interact everywhere we go?