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Page 1: Is Three a Crowd?

1 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

Is Three A Crowd? #12ntcCNVO

Margaux Mennesson Cheryl Black

Page 2: Is Three a Crowd?

2 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

Margaux Mennesson

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3 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

Cheryl Black

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4 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Social Fundraising 101

• The Tools

• BTA Oregon Goes Social

• Make it Happen at Your Org

Today’s Agenda

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5 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

Social Media Landscape

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6 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

I think many of these new sites are trying to make online giving, which is rather transactional in nature, an experience of greater intimacy, and that’s valuable.

Katya Andresen, Network for Good

New York Times

12/19/10

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7 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Interaction & intimacy

• Marketing

• Funding

Pros

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8 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Disconnect

• Gaps in Cultivation

• Fees & Tips

Cons

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9 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

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10 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Causes

• Fundly

• Crowdrise

• Common Ground Social

The Line Up

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11 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Est. 2008

• Facebook Platform

• Raised $30M+

• Create a Causes Wish for Charity

Causes

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12 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

Danielle Brigida said, "Facebook Causes are a pretty picture of something you support." Carie Lewis added, "It's all about the cool factor. It's about taking pride in something and everything being about me! me! me!"

Beth Kanter’s Blog

1/9/08

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13 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Est. 2010

• Founder: Edward Norton

• Speaks to younger generations

• Crowdsourcing + social networking + incentives

Crowdrise

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14 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

“If Facebook is the platform where people assert ‘This is who I am as defined by who my friends are’ and Twitter is where people say ‘This is who I am as defined by what I’m doing right now’… Crowdrise is where people proclaim ‘This is who I am as defined by what I’m doing to make the world a better place,’ ” said Jeffrey Wolfe, co-founder of Crowdrise.

Mashable.com

1/27/11

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15 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Est. 2010

• YouTube, Facebook, Twitter & more

• Raised $230M

• Download donor data

Fundly

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16 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

How big of a player is Fundly? The

company has, to date, funnelled over

$230 million through its system for

large and small donors alike…

Washington Post

12/8/11

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17 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Established 2011

• Facebook, Twitter & LinkedIn

• Feature of Common Ground CRM

• Automatically updates records

Common Ground Social

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18 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

Common Ground Social is one of the

cleanest designed social online

fundraising solutions I have seen…it is

simple to use from an administration

perspective as well as from the

individual fundraiser’s point of view.

Andrew Kerr

Development Manager, All Hands Volunteers

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19 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

Bicycle Transportation Alliance Goes Social

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20 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Be My Velotine: 2-week mini social fundraising campaign to support the BTA’s youth Bicycle Safety Education program

Bicycle Transportation Alliance

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21 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

A supporter’s personal fundraising page

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22 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Common Ground Social Fundraising makes it easy to set up the campaign and track results

• Creative, fun personalized pages gave us insight into what resonates with supporters

• Great for donors who are ready to engage on a deeper level

• Showing examples of pages that other donors had created was helpful for providing inspiration

What worked

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23 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

Customize:

• Sign up page

• Personal page

• Fundraiser TY email

• Donor TY email

• Thank you pages

Also:

• Recruitment emails

• Coaching emails

Build a customized campaign

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24 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Introducing social fundraising to donors takes time.

• Know your target audience: who among your supporters would be ready to engage on this level? Major donors, long-time supporters, older donors, etc.

• Encourage your donors to be creative!

Lessons learned

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25 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

Make it Happen

Social Fundraising at your Organization

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26 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• “Calendarizing”

• Cross promotion

1. Integrate Social Media

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27 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

“Calendarizing”

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28 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

2. Set Your Goals

0

500

1000

1500

2000

2500

3000

3500

4000

4500

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29 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

Be SMART

• Specific

• Measurable

• Attainable

• Realistic

• Timely

“Raise $1000 on Facebook by

December 2012”

“Reach 750 followers on

Twitter by June 2012”

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30 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• What are my goals?

• Does this make sense for my organization?

• Can I leverage existing content?

• Can I access the individual fundraisers and donors for further cultivation?

3. Select a Tool

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31 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Cross channel

• Tips

• Thanks

4. Motivate & Cultivate

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32 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

• Presentation slides can be provided to you in a email

• Get free research on our website – www.convio.com

• Common Ground Social – www.commongroundcrm.com

• Want more on Social Media? We’ve got guides, tip sheets, videos, etc. – www.convio.com/socialmedia

Thank you!

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33 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

ConnectionCafe.com

Let’s talk. Connect with us.

Twitter.com/Convio

Facebook.com/ConvioInc

Twitter.com/BTAOregon

Facebook.com/BTAOregon

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34 © Convio, Inc. | Page #12ntcCNVO with @Convio & @BTAOregon

Evaluate This Session! Each entry is a chance to win an NTEN engraved iPad!

or Online using #12ntcCNVO at www.nten.org/ntc/eval


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