Transcript
Page 1: LibGuides User Study - Contextual Inquiry

LibGuidesAuthorship Practices

Fall 2015 study Icon: Created by Yu Luckfrom the Noun Project

Christina Czuhajewski & Matthew Barry - 1/21/16Slides at: http://bit.ly/libguides-study

Page 2: LibGuides User Study - Contextual Inquiry

WHO WE ARE

Matthew Barry Christina Czuhajewski

MSI ‘16User Information Services AssistantLIT Intern

MSI ‘16ULA - Learning and TeachingShapiro Design Lab

Page 3: LibGuides User Study - Contextual Inquiry

What’s the creation process like for you?

How do you update and maintain your guides?

Who are your collaborators and stakeholders?

Icons: Created by Christopher Holm-Hansen, DK from the Noun Project

Page 4: LibGuides User Study - Contextual Inquiry

Two monthsFive librarians (thank you!)

12 studies on usability and content creation in library guides

350+ Post-It notes9 hours of collaborative analysis

One 28-page report with 8 major themes and 6

overarching recommendations

Icon: Created by Olim from the Noun Project

Page 5: LibGuides User Study - Contextual Inquiry

FINDINGS

○ Using guides strategically

○ Creating guides to serve a variety of stakeholders

○ Dealing with time constraints

○ Guide collaboration and administration

○ Guides & instruction

○ Creating more usable guides

○ Working with the LibGuides platform

○ The need for guides to be seen and used

Page 6: LibGuides User Study - Contextual Inquiry

RECOMMENDATIONS

Provide clarity for inherited & collaborative guides

Make it easier & faster to create usable guides

Increase the impact of your guides

Offer training on user-centered guide creation

Improve instruction on related tools

Build support for the maintenance process

Page 7: LibGuides User Study - Contextual Inquiry

JOIN THE DISCUSSION:TUESDAY JAN 2610-11amHatcher Gallery Lab

FIND THE REPORT:bit.ly/libguidesreport

THANK YOU!


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