Download - M Dixon Resume
Molly D. Dixon 607 N. Reading Ave, Boyertown PA 19512
610.585.3498 [email protected]
www.linkedin.com/pub/molly-dixon/13/84b/261/
Summary I have worked in the financial, construction and engineering industry specifically with office management and project coordination. I am goal-oriented and self-motivated to be a valuable contributor to the organization. My ability to learn quickly, multi-task, work independently and provide organization and communication are tremendous assets to quickly step into a new position.
Skills
Customer Service and Call Center Workflow and Cost Efficiencies
Analysis and Reporting
Vendor Management
Project Management
Scheduling and Logistics
Supervisory and Coaching
Budget Coordination and Planning
Quality Assurance and SOPs
Advanced MS Office
Network Security Administration
Professional
Achievements
Customer Service and Project Management
Developed large-scale project timeline for scheduling heavy construction, maintained all updates and delivered Weekly Construction schedule Presentation and reporting to Management at Allan A Myers
As Client Liaison at InfraSource, completed backlog of developments in newly deployed CIMS system while responding to all incoming calls and scheduling gas and electric services for the Delaware and Philadelphia counties. Processed all certification cards for Philadelphia.
Created Project Template including a developer checklist and job record interview to standardize project communications, distribution of customer contacts and streamline the amount of data entry required for all forms.
Created database to automatically write reports for pro-active follow-up on all active projects, status of design and Right-Of-Way permitting.
Facilities and Services
While working at Office Team, reduced monthly facility requests for pest control service by 30%, increased standards for vendor service and provided communications to retail locations that promoted preventative care and operation.
Orchestrated and planned the successful move of more than 70 personnel with one week notice and earned recognition from Mr. Brennan, Vanguard.
Negotiated the Percepticore corporate phone contracts of our employees for improved performance and reduced costs by 43%.
Instrumental in the startup of international offices and personnel in Switzerland and The Netherlands relevant to recruiting, facilities, expenses, computer equipment and networking for Percepticore.
Computer and Networking
While working at Office Team, implemented a coding system for all North America facility requests to provide standardized reporting for accurate and timely tracking of costs and developed a monthly dashboard to identify areas of opportunity for improving costs across the fleet.
Molly D. Dixon
610-585-3498
Developed and Maintained Access database for timesheet collection and invoicing at Ives Envision
Managed two employees with primary responsibility for pricing and inventory database of Vanguard’s Institutional Educational Materials.
Successfully upgraded to a new Percepticore Server within one workday while minimizing down time to employees and meeting customer commitments.
Orchestrated and implemented contingency planning for remote network access and company communications during week-long major storm and power outages to maximize productivity for the entire organization.
Relevant Work
History
Construction Temp Office Team, Wyomissing PA 4/2014 to Present
Operations Coordinator Percepticore, Doylestown, PA 7/2010 to 3/2014
Assistant Project Manager InfraSource, King of Prussia, PA 11/2006 to 12/2009
Construction Scheduler American Infrastructure, Worcester, PA 7/2004 to 1/2006
Project Coordinator Ives Envision, 9/2001 to 11/2003
Budget Coordinator Vanguard Group, Wayne, PA 12/1994 To 11/1999
Education Accounting Ursinus, Collegeville, PA
References References are available on request.