Molly D. Dixon 607 N. Reading Ave, Boyertown PA 19512

610.585.3498 mddart@yahoo.com

www.linkedin.com/pub/molly-dixon/13/84b/261/

Summary I have worked in the financial, construction and engineering industry specifically with office management and project coordination. I am goal-oriented and self-motivated to be a valuable contributor to the organization. My ability to learn quickly, multi-task, work independently and provide organization and communication are tremendous assets to quickly step into a new position.

Skills

Customer Service and Call Center Workflow and Cost Efficiencies

Analysis and Reporting

Vendor Management

Project Management

Scheduling and Logistics

Supervisory and Coaching

Budget Coordination and Planning

Quality Assurance and SOPs

Advanced MS Office

Network Security Administration

Professional

Achievements

Customer Service and Project Management

Developed large-scale project timeline for scheduling heavy construction, maintained all updates and delivered Weekly Construction schedule Presentation and reporting to Management at Allan A Myers

As Client Liaison at InfraSource, completed backlog of developments in newly deployed CIMS system while responding to all incoming calls and scheduling gas and electric services for the Delaware and Philadelphia counties. Processed all certification cards for Philadelphia.

Created Project Template including a developer checklist and job record interview to standardize project communications, distribution of customer contacts and streamline the amount of data entry required for all forms.

Created database to automatically write reports for pro-active follow-up on all active projects, status of design and Right-Of-Way permitting.

Facilities and Services

While working at Office Team, reduced monthly facility requests for pest control service by 30%, increased standards for vendor service and provided communications to retail locations that promoted preventative care and operation.

Orchestrated and planned the successful move of more than 70 personnel with one week notice and earned recognition from Mr. Brennan, Vanguard.

Negotiated the Percepticore corporate phone contracts of our employees for improved performance and reduced costs by 43%.

Instrumental in the startup of international offices and personnel in Switzerland and The Netherlands relevant to recruiting, facilities, expenses, computer equipment and networking for Percepticore.

Computer and Networking

While working at Office Team, implemented a coding system for all North America facility requests to provide standardized reporting for accurate and timely tracking of costs and developed a monthly dashboard to identify areas of opportunity for improving costs across the fleet.

Molly D. Dixon

610-585-3498

mddart@yahoo.com

Developed and Maintained Access database for timesheet collection and invoicing at Ives Envision

Managed two employees with primary responsibility for pricing and inventory database of Vanguard’s Institutional Educational Materials.

Successfully upgraded to a new Percepticore Server within one workday while minimizing down time to employees and meeting customer commitments.

Orchestrated and implemented contingency planning for remote network access and company communications during week-long major storm and power outages to maximize productivity for the entire organization.

Relevant Work

History

Construction Temp Office Team, Wyomissing PA 4/2014 to Present

Operations Coordinator Percepticore, Doylestown, PA 7/2010 to 3/2014

Assistant Project Manager InfraSource, King of Prussia, PA 11/2006 to 12/2009

Construction Scheduler American Infrastructure, Worcester, PA 7/2004 to 1/2006

Project Coordinator Ives Envision, 9/2001 to 11/2003

Budget Coordinator Vanguard Group, Wayne, PA 12/1994 To 11/1999

Education Accounting Ursinus, Collegeville, PA

References References are available on request.