m-Enablement of Government Departments through Mobile Seva
https://mgov.gov.in
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Agenda
• Objective• Policy Directions• Mobile Seva Solution• Mobile Seva Services• Overall Status
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Objective• Create a complete ecosystem for enabling the
delivery of various electronic government services through mobile devices
• One stop solution for all mobile services• Centrally hosted infrastructure at National Data Centres• Depts need not invest on creating own platform
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Policy directions
• “Public services under all projects would be delivered through mobile devices as well”
- Prime Minister’s Committee on NeGP, chaired by the PM,23.11.2011
• As an extn. of NeGP vision
• Mobile Seva: key element
• under the framework
The Framework for Mobile Governance notified in
The Gazette of India, February 2012
In cognizance of massive reach of mobile phones
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Mobile Seva Solution• Mobile Seva of DeitY is a centralised platform and
infrastructure for mobile-based delivery and access of public services.
• Provides multiple mobile based channels for delivery of the government services (eg. SMS, USSD, IVRS, m-apps)
• Once integrated to any one channel provides automatic integration for the other available channels.
• Free of cost integration.• Free Push SMS services to the Central/State Govt
Dept/Agencies. • Mobile Seva is integrated with all major telecommunication
companies. • Allows for hosting / managing own m-Apps on the m-App
Store
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MSDG architecture • Scale
d up • for
national
demand
• Pilot
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Mobile Seva Services• Push SMS • Pull SMS (Short Code and Long Code) • IVRS Push• IVRS Pull• USSD• Mobile Application• AppStore• Mobile Payment• Mobile ID
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Mobile Seva launched to public in December 2013
290+ live m-apps already hosted; over 1,55,750 downloads
Most popular apps: AADHAAR-Enrollment-Status, RTI-Directory, EVM-Tracking
http://apps.mgov.gov.in
SMS Gateway launched in Jul 2011 PUSH SMS: 977+ Depts /
Agencies integrated; 75 cr.+ SMSes sent
PULL SMS: Short codes 166 & 51969 obtained from DoT; 294+ services integrated!
Real-time status 24x7 on mgov portal (www.mgov.gov.in) & regular posts on social media (www.facebook.com/DIT.MGOV , @mgovindia)
M-payment solutions available through cards, net-banking & IMPS
USSD & IVRS Services in Pilot Stage
Mobile Seva – Overall Status
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24x7
Por
tal
(mgo
v.go
v.in
)
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AppS
tore
(a
pps.
mgo
v.go
v.in
)
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Thank You