Transcript
Page 1: Making the Most of Your Website Presence - NBN Guide for Business by natiive

MOSTFROM YOUR WEBSITE.

MAKING THE

www.natiive.com.au

Page 2: Making the Most of Your Website Presence - NBN Guide for Business by natiive

Making the Most of Your Website 2

Why Have a Website?

• How do you get your message out?

• Print Media (Magazines & Newspapers)

• Radio & Television Advertising

• Cold Calling

• Direct Mail-outs & Letterbox Drops

• Signage & Billboards

• Yellow Pages

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Making the Most of Your Website 4

Traditional Advertising with Yellow Pages

Over half of the Australian population does not

even want their Yellow Pages copy delivered.

Moreover, a large number of households throw

their copy unopened into the recycling bin as

soon as they receive it.

- Core data survey, 2009

What are the stats in 2014?

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Making the Most of Your Website 2

Traditional Advertising with Yellow Pages

Yellow Pages revenue fell 35.2% in 6 months to

Dec 2011

- Australian Business Spectator

Yellow Pages may be reduced to ONE book for

Sydney & Melbourne this year.

- Smart Company Website, Early 2012

Yellow Pages revenue fell 22% in 12 months to

Dec 2012- The Australian, 8th Feb 2013

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2011 118 million

2010

2009

88 million

62 m

- MYOB Business Monitor Online Special Report.

Growth in Monthly Web Searches

Making the Most of Your Website

2012 218 million

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- MYOB Business Monitor Online Special Report.- Digital Business Gov (www.digitalbusiness.gov.au)

Making the Most of Your Website

Percentage of Australian Businesses Online

Nov 2010 Aug 2011 In NSW Online Payment

35% 39% 41% 19%

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Aug 2012

43%

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Why Should You Have a Website?

• Online Web Searches Increasing Fast.

• Are Your Competitor’s Online?

• Order Takeout from the Local Thai Restaurant.

• Find a Local Builder for a Home Extension.

• Search for that Perfect B&B Weekend Escape.

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Why Should You Have a Website?

• Is the Internet still a great leveller?

• Is it a confusing place?

• What works for one, may not work for another.

• What is your Goal?

• What is the ‘Conversion’?

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What Type of Website Should I Have?

• Informational

• Brochure Style

• Portfolio

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• Static Site – Web Designer updates it / You use software

• Dynamic – Using a Content Management System (CMS)

• Blog

• e-Commerce

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What are the Ingredients of a Successful Site?

• Appealing Design

• Compelling Content

• Properly Built

• Effective, Easy Calls to Action

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Can I Build a Website Myself?

YES.

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Should I Build a Website Myself?

MAYBE.

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Free or DIY Options to Building a Website

• Joomla• Bloggr• Wordpress• many, many more…

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• FREE.• Setup in minutes.• Some great themes.• Easy to use.

--------------------• You’re compromising• Same look as others• Security & Hacking• Add extra functionality

CONSPROS

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Calling in the Professionals

• Freelance Web Designer• Small Design Studio• Web Company• Outsourcing

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• Professional Outcome• Tailored to You• Training & Support

--------------------• Cost• All are not the same• Long Term Relationship

CONSPROS

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Outsourcing

• Like being an ‘owner-builder’• Need to be absolutely specific in what you want

• Look, Position, Order, Workflow…

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• Cheap• Access to Experts

--------------------• Your Time Managing• Yes isn’t always Yes…• Communication Confusion• Security & Hacking

CONSPROS

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Current Online Trends

• Social Media• Integration of Social Media with Website• Mobile Sites• Apps• Blogs• Places Pages / Local Search

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Social Media

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Facebook

Youtube

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JAN 2012-----------------------------------------------------------------------------------

JAN 2011

Twitter

Linkedin

Google+

6.7 m

9.8 m

1.0 m

0.7 m

NR

Making the Most of Your Website

Social Media Users in Australia

11.0 m

10.7 m

1.8 m

1.8 m

1.2 m

Social Media Statistics Australia – January 2012

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Social Media

• DO engage your followers.• DO post regularly.• DO what you promise.• DO inform.• DO mix up the way you deliver your message

• DON’T have an inactive profile linked to your website.• DON’T just tell, listen!• DON’T just sell (in fact try not to).• DON’T ignore negative feedback.

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Integration of Social Media on Website

• Crossflow of Information.

• Ability to have people ‘like’ or ‘tweet’ your blog posts, news or pages in general.

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Why Are People Browsing On Their Mobile?

Convenience.

Making the Most of Your Website

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Smartphones Accessing Websites

• 4 out of 5 websites are not optimised for smart

phones– smh Sept 8, 2012

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Apps

• Dedicated icon on the device (Not a URL).

• Specialist developers to create.

• Pass through an extensive Apple approval process.

• iPhone has only 30% mobile market.

• What about the other platforms?

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Making the Most of Your Website 2

Responsive Website?

• Responds to resize to fit the device viewing it.

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Blogs

• Easy to add new stories, images, content.

• Add commenting to blog posts (engagement).

• Integrate with Social Media (engagement).

• Shows you are still in business…

• Google loves fresh content.

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Google Places / Local Search

• Confirm or Create your listing.

• Don’t keyword spam your listing.

• Try and fill it out as much as possible.

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Web Metrics

• Analytics• Get it installed today (it is FREE).• Learn how to read the metrics.

• Conversion Tracking• Place it on interactive elements

• Contact / Enquiry Forms• Feedback Forms• Booking Forms• eCommerce Carts

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Review

• Great opportunities available online.

• You need to decide what the goal or conversion is.

• What sort of website do you need?

• What are the essential ingredients of a good site?

• You can do it yourself, but...

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Review

• A professional web company should be able to create and deliver on your goals – for a fee…

• How can you interact with potential customers?

• Track it.

• Keep it fresh.

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Thank You!

www.natiive.com.au


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