Master Franchise Opportunity
Proven. Profitable. Pain-free.
Table of contents
The Opportunity
02The range of services you can develop
06
From a small start-up to a global
franchisor: the Fantastic journey
03
Your role as a Master Franchise owner
12
What makes our business model truly
Fantastic?
07Financial investment
13
Here’s how we’re doing on
a worldwide scale
04
The minds that took the home services
industry into the digital age
05How we ensure your success as a Master
Franchisee
11
It’s all about technology where it counts,
and people where it matters
09Your start as a Master Franchisee in 7 steps
14
The opportunity
Master Franchise Opportunity 02
The ever-growing market of property maintenance servicesTo appreciate the scope of the industry, here are some facts and numbers of the UK property services market.
Pain-freeBespoke technological solutions powering every part of your business provide a solid ground to help you become a market leader.
Become part of an international brand that’s been delivering high-end property maintenanceservices for over a decade.Proven
ProfitableTake advantage of a winning business model and build your own successful business.
THE TOTAL ANNUALREVENUE
£156 billion
GROWTH FROM2013 TO 2018
3.56% per year
PEOPLE EMPLOYEDIN THE SECTOR
over 1.2 million
REGISTERED SERVICEPROVIDERS
over 200.000
From a small start-up to a global franchisor: the Fantastic journey
Master Franchise Opportunity03
2009 2011 2014 20182010 2013 2017
Fantastic Services was founded in London, UK.
We set foot on the US market.
Fantastic Services becomes a Franchisor.
We set foot on the Australian market offering services in Sydney and Melbourne.
More than 400 Fantastic Services franchisees
operate globally.
Fantastic Services' first Master franchisees start
operation.
Fantastic Services expands its portfolio to become the largest provider of domestic services
in London.
Here’s how we’re doing on a worldwide scale
Master Franchise Opportunity 04
London
Perth
Melbourne
Varna
Sydney
Brisbane
Atlanta
Manchester
Oxford
400+ Fantastic Servicesfranchisees operatingglobally
The minds that took the home services industry into the digital age
Master Franchise Opportunity05
Anton Skarlatov Founding Director
Anton comes from a customer
service background. He was
able to harness his ability to
understand the needs of the
user to create his own
customer-focused brand.
Rune Sovndahl Co-founder & CEO
Rune is the tech-savvy part of
the duo. His passion for
innovation, organisation, and
design has enabled him to make
life simpler for the company’s
customers and nurture the
talents of his team.
"Fantastic Services took a
traditionally offline industry and
made it modern and online,
giving users real-time access to
prices and service availability."
"My passion lies in providing our
customers with excellent services
and converting them into raving
fans."
The range of services you can develop
Master Franchise Opportunity 06
Handymen & Builders Removals
Professional cleaning
Gardening & Landscaping
Today, we offer 25+ high-end services provided by professionally equipped experts, all designed to meet the unique needs of individual and corporate clients.
What makes our business model truly Fantastic?
Master Franchise Opportunity07
All interactions between management, service providers, and customers happen online. In 2017, we introduced a revolutionary feature that allows users to see the availability and price rates of services in real time.
It’s all automated
To make all of the above possible, we built a custom CRM system that works in sync with our websites and mobile applications. Your customers will be able to book all the services they need from their mobile device with just a few taps using the GoFantastic app.
Technological solutions
We have developed the means to make your services easily accessible. Customers can create online accounts and keep track of their bookings or simply download the GoFantastic app to take care of their property with just a few taps and swipes on their mobile device.
Your customers can book in less than 30 seconds
Fantastic Services does not function simply as an intermediate between freelance tradespeople and customers. Instead, you will be working closely with local franchisees who will operate under the brand.
Services by committed technicians
Among the perks of being a provider of designed and standardized services is that you create a sense of expectation and familiarity in your customers which turns them into avid regulars. This way Fantastic Services becomes the go-to brand for property maintenance services, a one-stop shop offering a complete solution.
A one-stop shop
What makes our business model truly Fantastic?
Master Franchise Opportunity 08
It’s all about technology where it counts, and people where it matters
Master Franchise Opportunity09
Reaching our target audienceWe use a variety of digital channels to market our services. We promote the brand through social media channels, traditional media and PR, collaborating with local bloggers and popular influencers, partnering up with businesses from various industries (e.g. food and drink, wellness, and fashion). We generate leads through local search and SEO, sending weekly email and SMS campaigns to domestic and corporate clients, along with pay-per-click advertising.
Making life simplerA significant portion of our efforts goes into making our services as accessible as possible to the end-consumer. The Fantastic Services website includes a sophisticated online booking form that works in sync with our XRM system. In addition, our GoFantastic mobile app for customers allows users to manage their property maintenance needs with just a few screen taps. In 2018, we became the first domestic services company in the UK to offer home cleaning through Amazon’s Alexa.
Catching the eye of the publicThe CEO of Fantastic Services, Rune Sovndahl, is closely involved with the public image of the brand, regularly taking part in interviews, sharing expertise about building a lucrative business and running a successful franchise, participating in various speaking events, offering advice to students, budding entrepreneurs and figures of the tech and service sectors.
Corporate developmentWe are represented at dozens of trade shows every year. We foster new business relationships with various industries: letting agencies, the hospitality sector, building companies, and restaurants. Our JoinFantastic website is live for people interested to start a franchise business.
How we ensure your success as a Master Franchisee
Master Franchise Opportunity 10
You will be in direct contact with the very same management team that has established and developed the successful business model of Fantastic Services. From the very beginning, we will set meetings, training and coachings to help you kickstart your Master Franchise.
On-going development and support
We use a variety of online marketing channels (SEO, Google ads, Email & SMS, Social Media & PR) to find your customers and convert them into regular users.
Lead generation
All service inquiries that you get automatically go into the FantasticXRM. The system processes bookings by taking into account the requirements of your customers, the availability of the service providers, price rates, and even the actual location of a given technician through GPS.
A custom-built CRM system
The teams that you manage operate by using the BFantastic application. This way they have access to their current work schedule, receive important updates, and report the jobs that they have completed and you can manage operations in real time.
BFantastic mobile app for technicians
How we ensure your success as a Master Franchisee
Master Franchise Opportunity11
GoFantastic
The procurement of professional equipment and products necessary for the provision of the services that you develop come with certain discounts as we have business relationships with international suppliers.
Supplier discounts
With our automated training platform, the on-boarding process becomes significantly faster. Newly hired technicians go through online courses so they can comply with service provision and quality standards.
The Fantastic Acаdemy
We boast a highly efficient call center that operates 24/7 to help users and generate more revenue through upselling additional services.
Sales & Customer Care center
Your role as a Master Franchise owner
Master Franchise Opportunity 12
We are looking forward to working with committed individuals who have the commercial skills necessary to recruit and manage local franchise units supported by the central business tools available from Fantastic Services. You will be responsible for:
Recruit, train and lead franchisees
Provide day-to-day support
Create the customer experience
Monitor the service quality Manage local marketing campaigns
Develop the brand in your area
Financial investment
Master Franchise Opportunity13
Financial investment: from £10.000
Your initial financial investment depends on several factors such as the number of services and franchise units that you would like to develop, as well as your geographical area of operation.
Return of investment is expected within the first 24 months of operation.
Get in touch
Interview
Business plan discussion
Franchise documentation
Approval & Agreement Signed
Training schedule
Official start
Your start as a Master Franchisee in 7 steps
MONTHS2-3
Master Franchise Opportunity 14
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Ready to start your own
Fantastic journey?
Here’s how...
If you are interested in becoming a Master Franchisee,
please email [email protected].
We look forward to speaking with you
020 7846 2364
JoinFantastic.com