Master Franchise Opportunity

Proven. Profitable. Pain-free.

Table of contents

The Opportunity

02The range of services you can develop

06

From a small start-up to a global

franchisor: the Fantastic journey

03

Your role as a Master Franchise owner

12

What makes our business model truly

Fantastic?

07Financial investment

13

Here’s how we’re doing on

a worldwide scale

04

The minds that took the home services

industry into the digital age

05How we ensure your success as a Master

Franchisee

11

It’s all about technology where it counts,

and people where it matters

09Your start as a Master Franchisee in 7 steps

14

The opportunity

Master Franchise Opportunity 02

The ever-growing market of property maintenance servicesTo appreciate the scope of the industry, here are some facts and numbers of the UK property services market.

Pain-freeBespoke technological solutions powering every part of your business provide a solid ground to help you become a market leader.

Become part of an international brand that’s been delivering high-end property maintenanceservices for over a decade.Proven

ProfitableTake advantage of a winning business model and build your own successful business.

THE TOTAL ANNUALREVENUE

£156 billion

GROWTH FROM2013 TO 2018

3.56% per year

PEOPLE EMPLOYEDIN THE SECTOR

over 1.2 million

REGISTERED SERVICEPROVIDERS

over 200.000

From a small start-up to a global franchisor: the Fantastic journey

Master Franchise Opportunity03

2009 2011 2014 20182010 2013 2017

Fantastic Services was founded in London, UK.

We set foot on the US market.

Fantastic Services becomes a Franchisor.

We set foot on the Australian market offering services in Sydney and Melbourne.

More than 400 Fantastic Services franchisees

operate globally.

Fantastic Services' first Master franchisees start

operation.

Fantastic Services expands its portfolio to become the largest provider of domestic services

in London.

Here’s how we’re doing on a worldwide scale

Master Franchise Opportunity 04

London

Perth

Melbourne

Varna

Sydney

Brisbane

Atlanta

Manchester

Oxford

400+ Fantastic Servicesfranchisees operatingglobally

The minds that took the home services industry into the digital age

Master Franchise Opportunity05

Anton Skarlatov Founding Director

Anton comes from a customer

service background. He was

able to harness his ability to

understand the needs of the

user to create his own

customer-focused brand.

Rune Sovndahl Co-founder & CEO

Rune is the tech-savvy part of

the duo. His passion for

innovation, organisation, and

design has enabled him to make

life simpler for the company’s

customers and nurture the

talents of his team.

"Fantastic Services took a

traditionally offline industry and

made it modern and online,

giving users real-time access to

prices and service availability."

"My passion lies in providing our

customers with excellent services

and converting them into raving

fans."

The range of services you can develop

Master Franchise Opportunity 06

Handymen & Builders Removals

Professional cleaning

Gardening & Landscaping

Today, we offer 25+ high-end services provided by professionally equipped experts, all designed to meet the unique needs of individual and corporate clients.

What makes our business model truly Fantastic?

Master Franchise Opportunity07

All interactions between management, service providers, and customers happen online. In 2017, we introduced a revolutionary feature that allows users to see the availability and price rates of services in real time.

It’s all automated

To make all of the above possible, we built a custom CRM system that works in sync with our websites and mobile applications. Your customers will be able to book all the services they need from their mobile device with just a few taps using the GoFantastic app.

Technological solutions

We have developed the means to make your services easily accessible. Customers can create online accounts and keep track of their bookings or simply download the GoFantastic app to take care of their property with just a few taps and swipes on their mobile device.

Your customers can book in less than 30 seconds

Fantastic Services does not function simply as an intermediate between freelance tradespeople and customers. Instead, you will be working closely with local franchisees who will operate under the brand.

Services by committed technicians

Among the perks of being a provider of designed and standardized services is that you create a sense of expectation and familiarity in your customers which turns them into avid regulars. This way Fantastic Services becomes the go-to brand for property maintenance services, a one-stop shop offering a complete solution.

A one-stop shop

What makes our business model truly Fantastic?

Master Franchise Opportunity 08

It’s all about technology where it counts, and people where it matters

Master Franchise Opportunity09

Reaching our target audienceWe use a variety of digital channels to market our services. We promote the brand through social media channels, traditional media and PR, collaborating with local bloggers and popular influencers, partnering up with businesses from various industries (e.g. food and drink, wellness, and fashion). We generate leads through local search and SEO, sending weekly email and SMS campaigns to domestic and corporate clients, along with pay-per-click advertising.

Making life simplerA significant portion of our efforts goes into making our services as accessible as possible to the end-consumer. The Fantastic Services website includes a sophisticated online booking form that works in sync with our XRM system. In addition, our GoFantastic mobile app for customers allows users to manage their property maintenance needs with just a few screen taps. In 2018, we became the first domestic services company in the UK to offer home cleaning through Amazon’s Alexa.

Catching the eye of the publicThe CEO of Fantastic Services, Rune Sovndahl, is closely involved with the public image of the brand, regularly taking part in interviews, sharing expertise about building a lucrative business and running a successful franchise, participating in various speaking events, offering advice to students, budding entrepreneurs and figures of the tech and service sectors.

Corporate developmentWe are represented at dozens of trade shows every year. We foster new business relationships with various industries: letting agencies, the hospitality sector, building companies, and restaurants. Our JoinFantastic website is live for people interested to start a franchise business.

How we ensure your success as a Master Franchisee

Master Franchise Opportunity 10

You will be in direct contact with the very same management team that has established and developed the successful business model of Fantastic Services. From the very beginning, we will set meetings, training and coachings to help you kickstart your Master Franchise.

On-going development and support

We use a variety of online marketing channels (SEO, Google ads, Email & SMS, Social Media & PR) to find your customers and convert them into regular users.

Lead generation

All service inquiries that you get automatically go into the FantasticXRM. The system processes bookings by taking into account the requirements of your customers, the availability of the service providers, price rates, and even the actual location of a given technician through GPS.

A custom-built CRM system

The teams that you manage operate by using the BFantastic application. This way they have access to their current work schedule, receive important updates, and report the jobs that they have completed and you can manage operations in real time.

BFantastic mobile app for technicians

How we ensure your success as a Master Franchisee

Master Franchise Opportunity11

GoFantastic

The procurement of professional equipment and products necessary for the provision of the services that you develop come with certain discounts as we have business relationships with international suppliers.

Supplier discounts

With our automated training platform, the on-boarding process becomes significantly faster. Newly hired technicians go through online courses so they can comply with service provision and quality standards.

The Fantastic Acаdemy

We boast a highly efficient call center that operates 24/7 to help users and generate more revenue through upselling additional services.

Sales & Customer Care center

Your role as a Master Franchise owner

Master Franchise Opportunity 12

We are looking forward to working with committed individuals who have the commercial skills necessary to recruit and manage local franchise units supported by the central business tools available from Fantastic Services. You will be responsible for:

Recruit, train and lead franchisees

Provide day-to-day support

Create the customer experience

Monitor the service quality Manage local marketing campaigns

Develop the brand in your area

Financial investment

Master Franchise Opportunity13

Financial investment: from £10.000

Your initial financial investment depends on several factors such as the number of services and franchise units that you would like to develop, as well as your geographical area of operation.

Return of investment is expected within the first 24 months of operation.

Get in touch

Interview

Business plan discussion

Franchise documentation

Approval & Agreement Signed

Training schedule

Official start

Your start as a Master Franchisee in 7 steps

MONTHS2-3

Master Franchise Opportunity 14

1

2

3

4

5

6

7

Ready to start your own

Fantastic journey?

Here’s how...

If you are interested in becoming a Master Franchisee,

please email MasterFranchise@fantasticservices.com.

We look forward to speaking with you

020 7846 2364

JoinFantastic.com