Leveraging Leadership to Leveraging Leadership to Maximize Business SuccessMaximize Business Success
MGT/230
Bateman, T. S., & Snell, S. A. (2011).
Management and LeadershipManagement and LeadershipOutlineOutline
Leadership ◦ Management vs. Leadership ◦ Benefits of Leadership Skills in
ManagementOrganizational Culture
◦ Leadership and Organizational CultureManagerial Control
◦ Control Mechanisms◦ Achieving Organizational Goals
Leveraging Diversity ◦ Best Practices in Workforce Diversity◦ Benefits of Leveraging Diversity
Bateman, T. S., & Snell, S. A. (2011).
LeadershipLeadership
Management vs. Management vs. LeadershipLeadership
Benefits of Leadership Benefits of Leadership Management SkillsManagement Skills
• Drive
• Leadership Motivation
• Integrity
• Self-confidence
• Knowledge of the Business
Situational LeadershipSituational Leadership
Organizational CultureOrganizational Culture
Leadership Affects on Leadership Affects on Organizational Culture and Organizational Culture and
PerformancesPerformancesTypes of Leaderships Affects on Organizational
Cultures Autocratic
◦ makes decisions on their own and then announces them to the group (Bateman and Snell, 2011)
Democratic◦ encourages feedback and
input from managers or employees regarding organizational performance (Osmond, V. 2011).
Laissez-Faire◦ a hands-off approach,
where managers and employees work according to their own preference and schedule (Osmond, V., 2011).
Autocratic◦ ensures all employees are on
the same page with the business owner.
Democratic◦ help create a sense of
teamwork and belonging among followers, and pace-setting leaders drive work in an organization by empowering followers to maximize their own skills (Osmond, V., 2011).
Laissez-Faire◦ negatively affect the workplace
if employees want or need regular feedback or are too junior to work independently (Brandenberg, 2010).
Organizational Culture Organizational Culture LevelsLevels
Assumptions are made unconscious, taken for granted beliefs, and thoughts and feelings (Schein, E. 1992).
Values are shared principles, standards, and goals (Carpenter, M., Bauer, T., Erdogan, P. 2009).
Artifacts are visual organizational structures and processes.
Four Types of Organizational Four Types of Organizational CulturesCultures
Clan and Market CultureHierarchical and Adhocracy Culture
Clan Culture is internally oriented and very flexible.◦ Associated with positive employee
attitudes and products and service quality.
◦ focuses on creating a high morale environment through empowerment, team building, employee involvement and development (Culture Delight, 2009).
Market Culture is externally focused and externally controlled.◦ Clear goals and contingent rewards
motivate employees to perform and meet shareholder’s expectations.
◦ all of the attention goes toward improving productivity, staying competitive, and customer preferences (Culture Delight, 2009).
Hierarchical Culture is internally focused and internally controlled.◦ Value standardization, control, and a
well-defined structure for authority and decision making.
◦ controlled to avoid errors and keep consistency (Culture Delight, 2009).
Advocacy Culture is externally focused and very flexible. ◦ emphasizes change in which growth,
resource acquisition, and innovation are stressed (Bateman and Snell, 2011).
◦ doesn’t have many rules because they allow their employees to have the freedom to be creative(Culture Delight, 2009).
Managerial ControlManagerial Control
In managerial terminology, control is ensuring work accomplishment according to plans. It is a process of ensuring that activities are producing desired results.
Managerial ControlsManagerial ControlsMajor Purposes of ControlsMajor Purposes of ControlsMake plans effective. Assures organizational activities
are consistentMake organizations effective.Make organizations efficientProvide feedback on project
status.Aid in decision making.
Leveraging DiversityLeveraging Diversity
Leveraging DiversityLeveraging DiversityBest PracticesBest PracticesFramework of Fostering DiversityAffirmative Action GoalsMission StatementTrainingDevelopmentAccountability
Leveraging DiversityLeveraging DiversityBenefitsBenefitsIncrease understanding and
respect for the differences and similarities between cultures.
Creates a respectful and productive relationship among co-workers and customers.
Understand how diversity affects the dynamics of work teams and thus influences effectiveness.
Management and LeadershipManagement and LeadershipReferencesReferences
Bateman, T. S., & Snell, S. A. (2011). Management: Leading & collaborating in a competitive world (9th ed.). New York, NY: McGraw-Hill Irwin.
Benefits of a Diverse Workforce retrieved from http://www.innovation.com/.../11/the-benefits-of-a-diverse workforce.
Brandenburg, D. (2010). Leadership Styles & Effects on the Workplace. Retrieved from http://www.ehow.com/list_7667786_leadership-styles-effects-workplace.html
Carpenter, M., Bauer, T., & Erdogan, B. (2009). Principles of Management . Irvington, NY: Flat World Knowledge. Retrieved from http://www.web-books.com/eLibrary/NC/B0/B58/050MB58.html
CliffsNotes.com. Organizational Control Objectives. 8 Jul 2011<http://www.cliffsnotes.com/study_guide/topicArticleId-8944,articleId-8924.html>.
Culture Delight. (2009). Culture Types- Where Do I Fit?. Retrieved from http://www.culturedelight.com/2009/11/culture-types-where-do-i-fit
Evans, K. (2011). The Impact of Different Leadership Styles & Traits. Retrieved from http://www.ehow.com/info_7759883_impact-different-leadership-styles-traits.html
Management of a Diverse Workforce: Meaning & Practices retrieved from http://www.findarticles.com/p/articles/
Mitchell, Kathleen, Business West, 2010, Vol.27Issue1 pg16-20
Osmond, V. (, Month 2011). The Impact on Leadership on Organizational Performance. The Houston Chronicle. Retrieved from http://smallbusiness.chron.com/impact-leadership-organizational-performance-2970.html
Tharp, B. (2009). Four Organizational Culture Types. : Hartworth. Retrieved from http://www.haworth.com/en-us/Knowledge/Workplace-Library/Documents/Four-Organizational-Culture-Types_6.pdf
Schein, E. (1992). Three Levels of Culture. Retrieved from http://www.valuebasedmanagement.net/methods_schein_three_levels_culture.html